Canon DU7-1178-000, Service Manual, Page: 79 / 122

Chapter 4
4-2
work group related lists or computer lists.
Workaround
There is no complete workaround, but the following measures may help to enable slightly more stable
SMB browsing. If possible, the user's network administrator should be requested to perform these meas-
ures.
1) Set Additional Functions > System Settings > SMB Server Settings > Use SMB Server > Workgroup.
This means that iR will always query the master browser of the programmed work group.
2) In the Windows 98 network properties in the work group, set the master browser 'invalid'.
This setting will stop Windows 98 from becoming the master browser. However, each work group will
need to have Windows XP/Windows present and they must always be in operating condition.
3) Make Windows NT server and Windows 2000 server the domain controller, or as a stand alone server,
run with a static IP address.
There may be difficulties, depending on the user's operating conditions, but these measures will help to
make the SMB browser most stable.
SMB FAQs
Q1. Where does the work group name and domain name information come from?
A1. The work group name and domain name information comes from the master browser. Before the in-
formation is obtained, the master browser on the network needs to be retrieved. This search and retrieval
sequence is as described below.
With no work group set in iR
1) Search (broadcast) for the master browser without specifying the work group.
2) Any work group master browser that exists within the scope of the broadcast will respond.
3) Select the first master browser that responds as the query address.
With a work group name specified in iR
1) Specify the work group name and search (broadcast) for the master browser.
2) Only the master browser in the specified work group will respond.
3) Set this master browser as the query address.
Q2. How is the computer name decided?
A2. The answer depends on whether you are talking about B-Node (Broadcast Node) or H-Node(Hybrid
Node :when WINS is programmed).
For B-Node
1) A query is made in the broadcast.
2) If there is no response to step 1), a query is made to the DNS server (assuming that the DNS server has
been programmed).
For H-Node
1) A query is made directly to the WINS server.
2) If an error is returned by the WINS server, a query is made in the broadcast.
3) If there is no query made in the broadcast, an attempt is made to verify whether the address server is
designated in the IP address. If the IP address is thus identified, direct communication begins.
4) If the IP address is not identified in step 3), a query is made to the DNS server (assuming that the DNS
server has been programmed).
<Server causes>
Check the following items.
- Launch the PC's mail client application (Outlook Express, etc.) and use the POP account being used in
iR to check whether mail can be sent and received.
- If mail can be sent and received, assume that the server is working properly and check for likely iR prob-
lems. If mail cannot be sent, there is a problem with the SMTP and DNS server. If mail cannot be re-
ceived, the problem is with the POP server. Note that, if SMTP reception is performed, there is a problem
in the SMTP server and the DNS server.
- Attempt to access the folder to be transmitted by SMB from the PC. If access is not possible, check the