Canon DR 7090C - imageFORMULA - Document Scanner User Manual Download

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6-10

Chapter 6 Practical Examples

■

The Display Panel Does Not Display Properly

Consider the following possible problem and causes:

Problem

The panel display is in Japanese.

Cause

The panel display is set to Japanese in the
user mode settings.

Solution

Set the panel display to English in the user
mode settings.

(See “About the User Modes”

on p. 4-2.)

Problem

The panel display is dark.

Cause

The brightness setting for the display
panel needs adjustment.

Solution

Adjust the Display Contrast in the user mode
settings.

(See “About the User Modes” on

p. 4-2.)

■

Job Functions Do Not Operate Properly

Job data is stored on your computer. If Job functions do not
operate properly, first confirm the following:

✔

Is your computer turned on?

✔

Is your computer properly connected to the scanner?

If this does not solve the problem, consider the following
possible problems and causes:

Problem

The job title does not appear after
pressing the Job keys.

Cause

The job was not registered using Job
Registration Tool.

Solution

Chapter 9 “Job Registration

Tool Settings”

of the Software section.

Problem

The Job function does not operate after
selecting the job and pressing the Start
key.

Cause

The Windows Events function is not
configured properly.

Solution

Configure the Windows Events function
settings so that [DR-7090C Job Tool] starts
up.

Problem

Scanning is not performed and the “Send
failed” message appears after selecting
the job and pressing the Start key.

Cause

1) The ISIS/TWAIN driver is being used by

another application.

2) The feeder is specified for document

feeding, but there are no documents
placed on the feeder.

Solution

1) Exit the application that is currently using

the ISIS/TWAIN driver.

2) Place the document in the feeder, and scan

again.

Summary of Contents for DR 7090C - imageFORMULA - Document Scanner

Page 1: ...Please read this manual before using the scanner After you finish reading this manual keep it in a safe place for future reference User Manual ...

Page 2: ...ass B limits in Subpart B of Part 15 of FCC Rules Do not make any changes or modifications to the equipment unless otherwise specified in the manual If such changes or modifications should be made you could be required to stop operation of the equipment Canon U S A Inc One Canon Plaza Lake Success NY 11042 U S A Tel No 516 328 5000 RADIO INTERFERENCE REGULATIONS For 120 V models This digital appar...

Page 3: ...regulations in each sales region of the Document Scanner DR 7090C Model M11067 Trademarks Canon and the Canon logo are registered trademarks of Canon Inc in the United States and may also be trademarks or registered trademarks in other countries imageFORMULA is a registered trademark of Canon Electronics Inc Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporat...

Page 4: ...e follow the procedures in the Easy Start Guide to set up the scanner Reference Guide This manual consists of the basic scanner operating instructions extracted from the User Manual User Manual This Manual This manual consists of two sections Hardware and Software The Hardware section provides general information about the scanner operational settings maintenance and troubleshooting The Software s...

Page 5: ...ns additional explanations for a procedure Reading these notes is highly recommended How This Manual is Organized This manual consists of the following chapters Hardware Chapter 1 Before You Start Using the Scanner Provides an overview of the DR 7090C Chapter 2 Setup Describes the DR 7090C operating environment and how to connect to a PC Chapter 3 Basic Operation Describes the basic uses of the DR...

Page 6: ...User Manual Hardware Please read this manual before using the scanner After you finish reading this manual keep it in a safe place for future reference ...

Page 7: ...ng the Power ON Scanner Recognition 2 9 About the Power Switch 2 9 Scanner Recognition 2 9 Chapter 3 Basic Operation 1 Documents 3 2 Types of Documents 3 2 Feeder Capacity 3 3 2 Placing Documents onto the Scanner 3 4 Loading a Document into the Feeder 3 4 Positioning a Document on the Flatbed Platen Glass 3 5 3 Document Feeding 3 8 Scan Procedure 3 8 4 Scanning 3 11 About the Job Function 3 11 Cap...

Page 8: ...egories 6 5 Problem and Solution 6 5 3 Uninstalling the Software 6 11 Uninstalling the ISIS TWAIN Driver 6 11 Chapter 7 Appendix 1 Specifications 7 2 Specifications for the Scanner 7 2 Options 7 3 Consumables 7 3 External Dimensions 7 4 2 Index 7 5 ...

Page 9: ...sportation Screw 1 2 Installing the Securing Braces 1 3 Power 1 3 Checking the Rear Cables 1 4 Opening and Closing the Feeder 1 4 Moving the Scanner 1 4 Handling 1 5 Disposal 1 7 2 Features 1 8 3 Names and Functions of Parts 1 11 Feeder 1 11 Flatbed 1 11 Rear 1 12 Operation Panel 1 12 4 Optional Products 1 14 Stamp Unit 1 14 ...

Page 10: ...humidifier and avoid locations where the fumes from ammonia paint thinner or other volatile chemicals may be present Avoid locations that are subject to vibration Avoid exposing the scanner to rapid changes in temperature If the room in which the scanner is installed is cold but rapidly heated water droplets condensation may form inside the scanner This may result in a noticeable degradation in sc...

Page 11: ...specified voltage Doing so might cause fire or electric shock Do not connect other electrical equipment to the same power outlet to which the scanner is connected Also when using an extension cord make sure that the extension cord is rated for the current requirements of the scanner The power cord may become damaged if it is often stepped on or if heavy objects are placed on it Continued use of a ...

Page 12: ...ckwards Close the feeder carefully and slowly taking care to avoid pinching your fingers To prevent the scanner from tipping backward when the feeder is open install the securing braces See p 1 3 Moving the Scanner The scanner weights about 41 kg 90 4 lb To lift or move the scanner always use two people one on each side Never attempt to lift the scanner by yourself You could drop the scanner or pi...

Page 13: ... Failure to do so may result in a fire or electric shock Never place alcohol benzene paint thinners or other flammable substances near the scanner Do not cut damage or modify the power cord Do not place heavy objects on the power cord and do not pull or excessively bend the power cord Never connect the power cord when your hands are wet Do not connect the scanner to a multiplug power strip Do not ...

Page 14: ...and consult your doctor CAUTION Do not install the scanner on a surface that is unstable or tilted or in an area subject to excessive vibrations as this may cause the scanner to fall resulting in personal injury or damage to the scanner Do not block the ventilation openings Doing so could case the scanner to overheat creating a risk of fire Keep all liquids beverages or any type of liquid and clip...

Page 15: ...e the scanner is operating Doing so might result in a malfunction or injury Do not directly touch the pins and contacts on the scanner s connector with your hands Doing so might result in a malfunction Open the feeder carefully and slowly taking care to avoid letting it fall over backwards Failure to do so might result in a malfunction or personal injury Close the feeder carefully and slowly takin...

Page 16: ...d tray allows you to load up to 100 sheets of standard copy paper at one time Variety of Scanning Modes The scanner is equipped with six scanning modes Black and White Error Diffusion Advanced Text Enhancement Advanced Text Enhancement II 256 Color Grayscale and 24 Bit Color Advanced Text Enhancement can clarify scanned text by processing background or foreground colors Count Only Mode When operat...

Page 17: ...f a document page Dropout and Color Enhancement Functions The scanner is equipped with drop out and enhancement functions that enable you to specify one color red blue or green to be omitted dropped out or enhanced respectively while scanning Remove Binder Holes Erases the shadows that appear on scanned images form binding holes on the original document Skip Blank Page The scanner scans both sides...

Page 18: ... supplied with the scanner or another application program that supports the Multi Stream function Patchcode Support Patch code sheets inserted between document pages can be detected for batch separation See Using Patchcode Sheets on p 3 19 Options Stamping This feature automatically marks the trailing edge of a scanned document page with a stamp to indicate that is has been scanned See Optional Pr...

Page 19: ... Document Feeder Tray Load documents to be scanned here See p 3 4 f Document Eject Tray Scanned documents are ejected here Open the document feeder tray to remove ejected documents See p 3 5 g Eject Tray Extension h Operation Panel See p 1 12 Flatbed a Pressure Board Black This board presses the document page against the glass during scanning See p 3 5 b Flatbed Platen Glass When placing the docum...

Page 20: ...ked vents can lead to heat build up inside of the scanner and create the risk of fire Operation Panel a Menu Key Press this key to cycle the display through the various user modes as shown below See About the User Modes on p 4 2 b Set Keys Use these keys to change the setting of the currently displayed user mode See p 4 3 c Enter Key Press this key to register the currently displayed user mode set...

Page 21: ...atch separation This key lights when pressed or in accordance with the application s batch separation settings Scanning the next document while this key is lit causes the scanned image to be stored in a different file or folder than the previously scanned document g Start Key The Start key lamp lights when the key is enabled by the Count Only Mode or the application s settings Pressing the Start k...

Page 22: ...s in the center It is stamped on the scanned side of the document page approximately 0 4 10 mm from the trailing edge of the document page Hint The stamp pattern is fixed and cannot be changed When scanning both sides of a document the sides that are stamped will differ depending on the Single Pass Duplex setting of the scanner s user mode settings When the Single Pass Duplex setting is ON only th...

Page 23: ...ware Installation 2 4 About the Setup Menu 2 4 4 Connecting the Scanner to the Computer 2 6 Interface Connector Locations 2 6 Using a USB Connection 2 6 Using a SCSI Connection 2 7 5 Turning the Power ON Scanner Recognition 2 9 About the Power Switch 2 9 Scanner Recognition 2 9 ...

Page 24: ...mputer See p 2 6 Step 4 Turn the power ON Scanner recognition See p 2 9 IMPORTANT Be sure to install the software before connecting the scanner to the computer If you connect the scanner to the computer before installing the software a wizard screen such as the one shown below will appear when you turn the scanner ON In this case click Cancel to close the wizard screen and then turn the scanner OF...

Page 25: ...the following points when using the USB interface that was provided with your computer The USB connection should be a Hi Speed USB 2 0 interface Scanning speeds are lower if your computer s standard USB interface is USB Full Speed equal to USB 1 1 Use the most recently available USB 2 0 driver provided by Microsoft Contact your local authorized Canon dealer for more detailed information Not all US...

Page 26: ... EXE IMPORTANT As always when installing software log in using an account with Administrator privileges When using Windows Vista the User Account Control dialog box may appear In this case enter your login user password for Administrator privileges and click OK The Typical Installation Screen This screen appears when you click Typical Installation on the Menu screen Click Install to install all of...

Page 27: ...boxes next to the software that you want to install Click Install to install the selected software The Read Manual Screen From this screen you can select one of the supplied electronic manuals to read the Easy Start Guide a printed copy is also supplied the Reference Guide the User Manual this manual or the CapturePerfect 3 0 Operation Guide ...

Page 28: ...t the computer is turned OFF before connecting the SCSI cable The scanner may not be properly recognized by the computer if it is connected while the computer is turned ON A SCSI cable is not supplied with the scanner Obtain a cable with connectors that match the SCSI connectors on both the scanner and the computer Using a USB Connection 1 Connect the supplied power cord into the power connector o...

Page 29: ...nectors and power cord connector Slide a DIP switch up to set it OFF and slide it down to set it ON Refer to the table when setting the SCSI ID If other SCSI devices are connected to or built into the computer make sure that none of the SCSI IDs overlap IMPORTANT The SCSI ID is factory set to 2 You can set the SCSI ID between 0 and 7 However do not use ID 7 as this ID is usually assigned to the SC...

Page 30: ... last device in a daisy chain Set the terminator switch on the scanner to OFF In such a connection set the terminator on the last connected SCSI device to ON CAUTION When the scanner is the last device connected in a daisy chain make sure to set the terminator using either the DIP switch or a terminator plug If you use a terminator plug and the DIP switch is set to ON the scanner may malfunction T...

Page 31: ...turn ON the computer first the scanner may not be properly recognized by the computer Press the power switch again to turn the scanner OFF After turning the scanner OFF wait at least 10 seconds before turning it ON again If you will not be using the scanner for an extended period disconnect the power cord from the AC outlet for safety Scanner Recognition The scanner will be recognized the first ti...

Page 32: ... in Device Manager under Imaging Devices as CANON DR 7090C USB or CANON DR 7090C SCSI From the Control Panel you can display the Device Manager using the following procedure With Windows 2000 open System and click Device Manager on the Hardware tab sheet With Windows XP first switch the Control Panel to the Classic View to display System Then open System and click Device Manager on the Hardware ta...

Page 33: ...er 3 4 Positioning a Document on the Flatbed Platen Glass 3 5 3 Document Feeding 3 8 Scan Procedure 3 8 4 Scanning 3 11 About the Job Function 3 11 CapturePerfect 3 0 3 14 5 Using Patchcode Sheets 3 19 About Patchcode Sheets 3 19 How to Use Patchcode Sheets 3 20 6 Count Only Mode 3 21 7 Clearing Paper Jams 3 22 Clearing a Paper Jam 3 22 Paper Jam Causes 3 24 ...

Page 34: ...ollow these guidelines when you prepare a document for scanning When scanning long documents set Long Document mode to ON in the user mode settings and then scan the documents one by one See About the User Modes on p 4 2 Before scanning documents that contain pasted artwork make sure that the ink or paste on the pages is thoroughly dry If the documents are scanned with the ink or paste still wet t...

Page 35: ...of its edges or documents with a color background may cause erroneous skew detection or automatic size detection Feeder Capacity Note the following rules when loading a document into the feeder Make sure the top of the document stack is not higher than the load limitation mark Overloading the feeder can cause jamming The feeder is designed to hold approximately 100 sheets of standard copy paper 20...

Page 36: ...orresponding paper size on the document size label IMPORTANT Use both hands to adjust both the left and right slide guides Adjusting only one slide guide can lead to a malfunction 2 Align the edges of the document stack on a flat surface and then load the stack into the feeder with the scanning side facing upwards Insert the stack into the feeder as far as it will go until the document set indicat...

Page 37: ... document feeder tray only as much as you need to remove the ejected document pages Trying to forcibly raise the document feeder tray can cause a malfunction Positioning a Document on the Flatbed Platen Glass Use the following procedure to scan on the flatbed platen glass when scanning a book thick document very thin document OHP overhead transparency or any other document that cannot be scanned u...

Page 38: ...back down CAUTION Lower the feeder slowly taking care to avoid pinching your fingers Failure to do so might result in personal injury When scanning a thick book or similar item on the flatbed platen glass avoid pressing down hard on the feeder Doing so might damage the glass and create the risk of malfunction or personal injury 4 Open the feeder and remove the document from the flatbed platen glas...

Page 39: ... below 1 Open the feeder 2 While pressing on the bottom of the feeder a pull the feeder down and forward b 3 Set the thick document or book on the flatbed platen glass and hold the feeder lightly while scanning 4 To return the feeder to its original position open it all the way a then close it carefully and slowly b Book or Thick document 2 50 mm ...

Page 40: ...application on your computer After placing the document onto the scanner instruct the scanner from your computer to start scanning Panel Feeding See p 3 9 Panel feeding comes in handy when using the feeder for continuous scanning for scanning page by page from a book etc After placing the document page onto the scanner press Start to start scanning When scanning is complete place the next document...

Page 41: ...am Panel Feeding With panel feeding you execute the scan command from your application and then use the scanner s Start and Stop keys to control the scanning operation 1 Select Panel Feeding in Feeding Option on the scanner settings screen 2 From the application you are using execute the required command to start scanning The Start key lamp to lights green 3 Place the document onto the scanner IMP...

Page 42: ...4 When scanning of the document is complete the scanner goes into the Ready Mode 5 Raise the document feeder tray to remove the ejected document pages IMPORTANT Make sure to remove ejected document pages from the document eject tray before scanning another document Leaving a document in the document eject tray and scanning another document can cause a paper jam 6 Loading another document into the ...

Page 43: ...ntrol panel Job registration stores scanning condition settings image file format selection save destination and image data processing settings for each job to be used with the Job Function Hint The Job Registration Tool is a TWAIN compliant application that is installed along with the ISIS TWAIN driver See Chapter 9 Job Registration Tool Settings for details The Job function has the capabilities ...

Page 44: ...r screen appears on the display panel 5 Press the Job and keys to select a job number 01 to 99 6 Place the document onto the scanner IMPORTANT For details on how to place documents see Placing Documents onto the Scanner on p 3 4 7 Press the Start key The image file is forwarded in accordance with the selected job 8 When scanning of the document is complete press the Stop key to exit the Job Mode H...

Page 45: ...g the Job function perform the following procedure to configure the scanner s event settings 1 Click the Start button then select Settings Control Panel 2 Double click Scanners and Cameras The Scanners and Cameras dialog box appears Hint The dialog box that appears may vary depending on the Windows version you are using 3 Select Canon DR 7090C and click Properties 4 Click the Events tab ...

Page 46: ...r Canon document scanners CapturePerfect 3 0 includes the following modes Select the desired scan mode from the Scan menu to perform scanning For more information on CapturePerfect 3 0 refer to the CapturePerfect 3 0 Operation Guide Scanning with CapturePerfect The following three scanning methods are available from the CapturePerfect Scan menu Scan Batch to Printer Prints scanned images on a spec...

Page 47: ...up to 99 additional jobs can be registered Color Document Scan the document using 24 bit color simplex at 300 dpi resolution and save the file in the folder My Pictures under the folder My Documents Binary Document Scan the document in black and white simplex at 200 dpi resolution and save the file in the folder My Pictures under the folder My Documents Scan To Presentation This mode is useful whe...

Page 48: ...opens IMPORTANT If Canon DR 7090C is not displayed in Scanner Name you must re install the ISIS TWAIN driver 4 Set the Default Page Size IMPORTANT If you select Default in the ISIS driver properties dialog box that setting is applied here 5 Click OK to finish scanner selection 6 From the Scan menu select Scan Batch to File The Scan Batch to File Setting dialog box opens 7 Click Scanner Setting ...

Page 49: ...have been scanned the Continue Scanning dialog box appears If a Feed Option other than Standard Feeding or Manual Feeding is selected once you have started scanning each document placed in the Document Feed Tray is scanned and when no document is loaded the scanner enters the standby state If the Automatic Feeding Feed Option is enabled scanning is performed automatically whenever a sensor in the ...

Page 50: ...document is loaded and click either Continue Scanning or Stop Scanning Hint If Use Continue Scanning dialog in the Scan menu is not checked scanning finishes without displaying the Continue Scanning dialog box 12 When scanning is complete select Exit from the File menu to quit CapturePerfect 3 0 ...

Page 51: ...m function See MultiStream Function on p 1 10 is being used by CapturePerfect 3 0 Printing Patchcode Sheets Open the desired patchcode sheet file with an application that supports CapturePerfect 3 0 or the PDF file format and print the page image only at its original size IMPORTANT Print at original size PATCH T A4 and PATCH II A4 sheets on A4 size paper or PATCH T LTR and PATCH II LTR on LTR pape...

Page 52: ...Continue Scanning Hint If Scan Continue Scanning is selected or if the patchcode is PATCH ll type the patchcode sheet image is also saved and scanning continues If Skip Continue Scanning is selected and the PATCH T pattern is detected the patchcode sheet image is not saved and scanning continues Creating a Patchcode Sheet To copy a patchcode pattern to create a different size patchcode sheet make ...

Page 53: ...ect ON 3 Press the Enter key to accept the setting The Start key lamp lights green 4 Press the Stop key and display Count Only Mode on the display panel 5 Place the document in the feeder and press the Start key The document is sent through the feeder and the number of pages appears on the counter display area 6 Press the Stop key to exit Count Only Mode To clear the page count in the counter disp...

Page 54: ...d unexpectedly For example the paper edges may cut your fingers or the document may be damaged Remove all jammed sheets of paper Paper scraps left inside the scanner may be drawn into the scanner again causing another paper jam or malfunction When opening or closing the feeder take care not to get your fingers caught 1 Remove all document pages from the document feeder tray and the document eject ...

Page 55: ...e dial to the left b forward feeds jammed paper into the document eject tray After feeding the paper raise the document feeder tray and remove the paper 6 Close the feeder guide CAUTION Take care to avoid pinching your fingers when closing the feeder guide 7 Close the feeder cover CAUTION Take care to avoid pinching your fingers when closing the feeder cover 8 Open the feeder CAUTION Open the feed...

Page 56: ...n What to check Is the document size or thickness outside the range supported by the feeder or is the document paper of substandard quality What to do See Documents on p 3 2 for information about required document properties What to check Is a jam being caused by document paper that is not sliding properly What to do Scan such paper from the flatbed platen glass one page at a time See p 3 5 What t...

Page 57: ...Chapter 4 User Modes 1 About the User Modes 4 2 User Mode Functions 4 2 How to Set the User Modes 4 3 ...

Page 58: ... Long Document mode if you place a long document askew in the document tray it will rub against both sides of the feeding path and may damage the document Make sure to align the document straight when placing it in the document tray When using the Long Document mode jam detection may not work propery and document may be damaged Be wary of paper jams when using Long Document mode When scanning a do...

Page 59: ...es of the document page simultaneously default OFF The scanner scans the front side of the document page and then automatically flips the page to scan the reverse side Total Counter Displays the cumulative total number of document pages fed by the scanner How to Set the User Modes Use the following procedure to configure user mode settings 1 Press Menu to display the user mode screens Use the Menu...

Page 60: ...ng the Stamp Cartridge 5 2 2 Daily Cleaning 5 4 About the Cleaning Cloth and Cleaning Paper 5 4 Cleaning the Main Unit 5 4 Cleaning the Flatbed Platen Glass and Pressure Board 5 5 Cleaning the Feeder 5 6 Cleaning the Power Plug 5 12 ...

Page 61: ...cover Operate the opening lever and then slowly raise the cover until it stops 2 Open the feeder guide and then open the inner cover The feeder guide has a green tab while the inner cover located under the feeder guide has a light blue tab 3 Use a pair of tweezers or some similar tool to remove the old stamp cartridge 4 Insert a new stamp cartridge IMPORTANT When installing the stamp cartridge mak...

Page 62: ...e the feeder guide and inner cover CAUTION Take care to avoid pinching your fingers when closing the feeder guide and inner cover 6 Close the feeder cover CAUTION Take care to avoid pinching your fingers when closing the feeder cover ...

Page 63: ...detergent or water directly onto the flatbed platen glass Sprayed liquid can get inside the scanner and soil the light source and lens Overuse of water and allowing the scanner to become too wet during cleaning can damage scanned documents and cause malfunction of the scanner About the Cleaning Cloth and Cleaning Paper Use cleaning cloth and cleaning paper supplied with the scanner as follows Clea...

Page 64: ...d platen glass and pressure board periodically 1 Open the feeder CAUTION Open the feeder carefully and slowly taking care to avoid letting the feeder fall over backwards 2 Wipe the flatbed platen glass scanning glass narrow strip of glass and pressure board with a cloth moistened with plain water and thoroughly wrung out Next wipe the flatbed platen glass scanning glass and pressure board with a s...

Page 65: ...the Feeder Without periodic cleaning a problem may be caused on the scanned image or the document may become soiled Clean the feeder periodically 1 Open the feeder cover Operate the opening lever and then slowly raise the cover until it stops 2 Wipe the 13 rollers inside the feeder cover with a cloth moistened with plain water and thoroughly wrung out Next wipe the rollers dry with a soft dry clot...

Page 66: ... soft dry cloth 4 Grasp the tab in the front to open the feeder guide 5 Wipe the four rollers with a cloth moistened with plain water and thoroughly wrung out Next wipe the rollers dry with a soft dry cloth 6 Wipe the four rollers inside the feeder guide with a cloth moistened with plain water and thoroughly wrung out Next wipe the rollers dry with a soft dry cloth ...

Page 67: ...sing the feeder guide 8 Close the feeder cover CAUTION Take care to avoid pinching your fingers when closing the feeder cover 9 Open the feeder 10 Wipe the feeder roller white and platen roller black with a cloth moistened with plain water and thoroughly wrung out Next wipe the metal dry with a soft dry cloth ...

Page 68: ...rotates When cleaning the platen roller rotate the roller slowly while wiping it 11 Pull the lever on the upper part of the feeder to open the scanning area on the feeder 12 Remove the scanning area cleaning tool from inside the cover 13 Remove one sheet of cleaning paper from the plastic bag and fold it in two as shown Dial ...

Page 69: ...r 16 Wipe the platen roller located behind the inner cover with a cloth moistened with plain water and thoroughly wrung out Next wipe the roller with a soft dry cloth IMPORTANT When cleaning the platen roller rotate the roller slowly while wiping it 17 Clean the feeder s scanning area along the rail Platen Roller ...

Page 70: ... the cleaning paper from the scanning area cleaning tool and place the cleaning tool inside the cover 20 Close the cover for the feeder s scanning area CAUTION Take care to avoid pinching your fingers when closing the cover 21 Press the center part of the cover until it clicks into place Make sure that the cover is completely closed ...

Page 71: ... taking care to avoid pinching your fingers Failure to do so might result in personal injury Cleaning the Power Plug If you leave the power plug connected to the power outlet for a long period of time dust may accumulate at the power outlet and cause a fire or electrical shock Clean the power plug periodically ...

Page 72: ...ractical Examples 1 Messages 6 2 Status Display 6 2 Error Messages 6 3 2 Troubleshooting 6 5 Trouble Categories 6 5 Problem and Solution 6 5 3 Uninstalling the Software 6 11 Uninstalling the ISIS TWAIN Driver 6 11 ...

Page 73: ...is ready to use If you do not perform any operations for 10 minutes the scanner will enter Sleep mode Scanning Status Scanning is in progress Sleeping Status The scanner is entering the Sleep mode Press any key to recover Wait Status The scanner is busy processing Wait until the display changes 01 XXXXXXXX Status The scanner is in Job Mode Press the Start key to scan or press the Stop key to exit ...

Page 74: ...r details see Chapter 9 Job Registration Tool Settings of the Software section Detect Mix Doc Cause Mixed size documents were detected while scanning at 600 dpi resolution Solution Check the size of the documents and scan again If this message appears when you are scanning documents of different sizes set the mixed document mode to ON in the scanner settings to prevent this message from appearing ...

Page 75: ...oblem make a note of the error code and contact your Canon service representative Single Pass OFF Cause This appears when the scanner is restarted after the Call for Service E2250101 insufficient light from the reverse side scanning sensor error message appears Solution The amount of light emitted is insufficient for scanning the reverse side of the document and single pass duplex scanning is disa...

Page 76: ... Do Not Open See p 6 8 Scanning Results Are Not as Expected See p 6 8 The Display Panel Does Not Display Properly See p 6 10 Job Functions Do Not Operate Properly See p 6 10 It you cannot resolve a problem contact your local authorized Canon dealer or your service representative Problem and Solution The Scanner Does Not Turn ON If the scanner does not turn ON first confirm the following Is the pow...

Page 77: ...he SCSI ID and terminator on p 2 7 The Scanner Is Not Recognized Connecting via SCSI If the scanner s SCSI connection is not recognized first confirm the following Are the scanner and PC connected correctly using the proper cable Is the scanner s power switch turned ON Is the SCSI card in the PC operating properly Was the PC turned ON before the scanner IMPORTANT When using the SCSI connection if ...

Page 78: ...first confirm the following Scanning may be slow if the USB interface does not support Hi Speed USB 2 0 Does the PC s USB interface support only Full Speed USB 1 1 Is the USB cable you are using the one that was supplied with the scanner Hi Speed USB 2 0 compliant Is a USB 1 1 compliant device connected to the USB hub at the same time If this does not solve the problem consider the following possi...

Page 79: ...etting other than Flatbed Saved Image Files Do Not Open If image files saved by CapturePerfect 3 0 cannot be opened by another application first confirm the following Does the application you are using support CapturePerfect 3 0 image file types bmp tif jpg and pdf If this does not solve the problem consider the following possible causes Cause The application does not support multi page TIFF files...

Page 80: ...scanning glass or rollers inside the scanner are dirty Solution Clean the scanning glass and roller inside the feeder See Daily Cleaning on p 5 4 If lines still appear on the image even after you clean the scanning glass and rollers the scanning glass inside the scanner may be scratched Contact your local authorized Canon dealer or service representative Problem The scanned image is abnormal for c...

Page 81: ...e the problem consider the following possible problems and causes Problem The job title does not appear after pressing the Job keys Cause The job was not registered using Job Registration Tool Solution Register the job using Job Registration Tool For details see Chapter 9 Job Registration Tool Settings of the Software section Problem The Job function does not operate after selecting the job and pr...

Page 82: ... uses the ISIS TWAIN driver as an example Follow the same procedure to uninstall the Job Registration Tool and CapturePerfect 3 0 Make sure to substitute the name of the software in step 3 IMPORTANT As always when uninstalling software log on using an account with Administrator privileges 1 From the Windows task bar click Start click Control Panel The Control Panel appears 2 Double click Programs ...

Page 83: ...6 12 Chapter 6 Practical Examples The file deletion confirmation screen appears 4 Click Yes to proceed with uninstallation 5 When uninstallation is finished click Finish ...

Page 84: ...Chapter 7 Appendix 1 Specifications 7 2 Specifications for the Scanner 7 2 Options 7 3 Consumables 7 3 External Dimensions 7 4 2 Index 7 5 ...

Page 85: ...o 24 lb bond 60 to 90 g m2 Document Feeding Feeder Flatbed Scanning Method 3 line CCD CIS Light Source Xenon lamp Scanning Sides Simplex Duplex Scanning Modes Black and White Error Diffusion Advanced Text Enhancement Advanced Text Enhancement II 256 Level Grayscale and 24 Bit Color Scanning Resolution primary scan lines x secondary scan lines 600 x 600 dpi 400 x 400 dpi 300 x 300 dpi 240 x 240 dpi...

Page 86: ...ns noted above if the software supports them They may not work depending on your computer s capabilities and the software you are using Specifications are subject to change without notice Options Stamp Unit Stamps a mark on the surface of a document to indicate it has been scanned See Stamp Unit on p 1 14 Consumables Stamp Cartridge For replenishing the stamp unit Cleaning paper Cleaning paper tha...

Page 87: ...7 4 Chapter 7 Appendix External Dimensions 23 7 602 mm 12 4 314 mm 5 9 150 mm 12 5 317 mm 16 4 714 mm 14 8 377 mm 23 1 586 mm 24 3 618 mm 1 3 32 mm ...

Page 88: ...oading 3 4 Types 3 2 E Enter Key 1 12 Events Function 3 13 External Dimensions 7 4 F Feeder 3 4 Feeder Cover 1 11 Feeding 3 8 Automatic Feeding 3 10 Panel Feeding 3 9 Standard Feeding 3 8 Flatbed 3 5 Flatbed Platen Glass 1 11 H Handling 1 5 I Installation Location 1 2 Installation Requirements 2 3 J Job Function 3 11 Job Keys 1 13 Job Mode 3 12 Job Registration Tool 3 11 M Manuals for the Scanner ...

Page 89: ... SCSI Connection 2 7 SCSI Connectors 1 12 SCSI ID 2 7 Securing Braces 1 3 1 11 Set Keys 1 12 Setup 2 2 Setup Menu 2 4 Single Pass Duplex 4 3 Slide Guide 1 11 Software Installation 2 4 Specifications 7 2 Stamp Cartridge 5 2 Stamp Unit 1 14 Standard Feeding 3 8 Stand by Mode 4 2 Start Key 1 13 Stop Key 1 13 T Transportation Screw 1 2 Typical Installation 2 4 U USB Connection 2 6 USB Connector 1 12 U...

Page 90: ...User Manual Software Please read this manual before using the scanner After you finish reading this manual keep it in a safe place for future reference ...

Page 91: ...apter 9 Job Registration Tool Settings 1 Before Use 9 2 Job Function 9 2 Starting Job Registration Tool 9 2 2 Job Registration Tool 9 3 3 Settings Dialog Boxes 9 4 New Editing Dialog Box 9 4 Admin Dialog Box 9 9 Chapter 10 Practical Examples 1 About Basic Condition Settings 10 2 Confirming Basic Conditions for Scanning 10 2 2 Practical Examples 10 4 Scanning Documents of Unregistered Page Sizes 10...

Page 92: ...fore Use 8 2 2 ISIS TWAIN Driver Settings Dialog Boxes 8 4 Basic Setup Dialog Box 8 5 Scan Area Dialog Box 8 9 Orientation Settings Dialog Box 8 11 Advanced Settings Dialog Box 8 12 Gamma Settings Dialog Box 8 15 Other Settings Dialog Box 8 16 ...

Page 93: ...nner IMPORTANT When the conditions for scanning require a large amount of the computer s memory scanning may not be possible if the memory is insufficient If a memory error appears during scanning exit the application and change the scanning conditions before attempting to scan again Configurations that use the computer s memory include the following If memory becomes insufficient consider changin...

Page 94: ...river again 4 Set a default page size IMPORTANT The default page size becomes the ISIS driver default setting See p 8 7 With the TWAIN driver the default paper size is A4 and cannot be changed 5 Click OK to finish scanner selection 6 Click Scanner Setting in the Scan menu The settings dialog box for the ISIS driver appears For details on the settings dialog box for the ISIS driver see ISIS TWAIN D...

Page 95: ... box and Other Settings dialog box The contents of the settings dialog boxes depend on whether the ISIS or TWAIN driver is used For details see the description of each dialog box Basic Setup Dialog Box See p 8 5 Orientation Settings Dialog Box See p 8 11 Scan Area Dialog Box See p 8 9 Other Settings Dialog Box See p 8 16 Advanced Settings Dialog Box See p 8 12 Gamma Settings Dialog Box See p 8 15 ...

Page 96: ...types of Basic Setup dialog box Basic Setup Dialog Box ISIS Driver This dialog box is displayed for ISIS compatible application programs CapturePerfect etc Basic Setup Dialog Box TWAIN Driver This dialog box is displayed for TWAIN compatible application programs Job Registration Tool The Scanning Option is a function for setting the TWAIN driver so it does not appear with the ISIS driver When you ...

Page 97: ...age by prescanning the first page When saving an image file in JPEG format select 256 level Gray or 24 bit Color Black and White Use this mode to scan text and line drawing documents as black and while binary images Error Diffusion Use this mode to scan documents containing photos as black and white binary images Advanced Text Enhancement Use this mode to scan documents with a dark or non uniform ...

Page 98: ...s Adjust the brightness of images to be scanned Hint If images are too dark or if text on the back bleeds through you can drag the slider to the right to increase the setting If images are too light drag the slider to the left to decrease the setting When the Custom check box in the Gamma Settings dialog box is selected the Brightness setting is grayed out and adjusted automatically When Black and...

Page 99: ... setting is enabled in the Gamma Settings dialog box If the application program provides its own simplex duplex scanning side setting select Simplex in this dialog box Deskew Check Box The Deskew function detects slanted document pages and straightens the scanned images IMPORTANT The Deskew function does not work properly in the following situations Disable Deskew in these cases When scanning a pa...

Page 100: ...button to accept changes and close the dialog box Cancel button Click this button to cancel any changes and close the dialog box Help button Click this button to display help for this dialog box Scan Area Dialog Box This dialog box appears when you click the Area button in the scan settings dialog box of an application or in the Basic Setup dialog box of the scanner driver This dialog box allows y...

Page 101: ...Auto detection is selected for Page Size or Text Orientation Recognition is enabled in the Advanced Settings dialog box you cannot specify the scan area When scanning both sides of a page the scan area settings apply to both front and back sides Settings cannot be made separately for the front and back sides Area Window The size indicated for the area window corresponds to the page size setting an...

Page 102: ...es Document Orientation Specify a rotation angle to correct the orientation of images Hint Scanned images are rotated as follows according to the orientation of loaded documents and the selected angle Select 90 degrees for Document Orientation when scanning in Long Document mode Duplex Orientation Specify the mode in accordance with the orientation of the front and back sides of the document when ...

Page 103: ... the ISIS driver is called from a particular dialog box in order to make settings This dialog box allows you to make advanced settings for scanning The items you can set differ depending on the application program you use Make the settings as needed for the screen actually displayed Types of Advanced Settings Dialog Box There are the following types of Advanced Settings dialog box Advanced Setting...

Page 104: ... image contours Text Orientation Recognition Check Box Select this check box to detect the text orientation in scanned images and rotate the images in 90º increments as needed to normalize text orientation Different Size Originals Set this item when scanning with Single Pass Dup set to OFF in the user mode of the scanner If a mixture of documents of different sizes is detected when the resolution ...

Page 105: ...cated within text or graphics in the document they may be misidentified as graphics and may not be removed Reverse Image Check Box TWAIN Driver Only Select this check box to output images scanned in black and white binary with black and white reversed IMPORTANT This is not available when the mode is 256 level Gray or 24 bit Color Buttons Others Button Click this button to display the Other Setting...

Page 106: ...gamma correction value gamma curve graph and sample image color are interlinked Clicking a point in the gamma curve graph with your mouse changes the gamma curve and color of the sample image to match that point You can also move the gamma curve by dragging it with the mouse Freehand The output value for a particular input value in the gamma table can be specified with the mouse Click any point in...

Page 107: ...ialog Box ISIS Driver This dialog box is displayed for ISIS compatible application programs CapturePerfect etc Other Settings Dialog Box TWAIN Driver This dialog box is displayed for TWAIN compatible application programs Job Registration Tool Hint In the case of both ISIS and TWAIN the Stamp check box only appears when an optional stamp unit is installed Settings of Other Settings Dialog Box You c...

Page 108: ...the operation is the same as when Panel Feeding is selected for Feeding Option If a document is loaded on the flatbed and then the Start key is pressed scanning starts Clicking the Stop key ends scanning Use Panel Feeding and Automatic Feeding of Feeding Option when you want to divide and then scan a document that cannot be loaded in the feed inlet in one go or when Batch Separation is set to Auto...

Page 109: ...tamp position A position approximately 0 4 10 mm from the end at the rear in terms of the feed direction Stamp pattern Diameter of approximately 0 1 3 mm Hint The pattern and position of the stamp cannot be changed Prescan Prescan and display the first document page in the Prescan window when scanning is started Continue scanning after you confirm or adjust the brightness and contrast of the scann...

Page 110: ...r 9 Job Registration Tool Settings 1 Before Use 9 2 Job Function 9 2 Starting Job Registration Tool 9 2 2 Job Registration Tool 9 3 3 Settings Dialog Boxes 9 4 New Editing Dialog Box 9 4 Admin Dialog Box 9 9 ...

Page 111: ...execute jobs registered by Job Registration Tool and allows you to execute scanning without using a scanning application Hint The scanning conditions file format of the image data to be saved and save destination are registered to a job and the image data scanned with the job function is processed using the conditions registered to the job Up to 99 jobs can be registered with Job Registration Tool...

Page 112: ...e following dialog box Specify the job number to copy to and job title and click the OK button to copy the job to the specified job number Selecting Delete displays a confirmation message The items of the Edit menu are also displayed in a submenu when you right click a job Admin Menu Open the Admin dialog box to configure settings for monitoring the storage folder for images and backing up job dat...

Page 113: ...the New Editing dialog box you can register new jobs and edit registered jobs Depending on the Function setting the dialog box displayed will vary as follows Save as file Allows you to save scanned images on a specified computer Print Allows you to print scanned images on a specified printer Send by E Mail Allows you to send scanned images as e mail attachments Launcher Allows you to start applica...

Page 114: ...You can configure the following settings in the New Editing dialog box No Displays the selected job number Job title Enter the job title to display on the display panel of the control panel Hint A maximum of 29 alphanumeric single byte characters can be entered for a job title Function Specifies the function to be assigned to a job The contents of the New Editing dialog box depend on the specified...

Page 115: ...s you are using Example My Pictures Pictures When this check box is not selected the Save in folder and Access setting buttons are enabled Save in folder When the Save to My Pictures folder check box is not selected this is enabled for you to specify any name for the folder in which to save scanned images File name Enter a name for the files to save Hint File names may consist of up to 32 alphanum...

Page 116: ...ork folder with the network administrator then enter the user name and password Printer Click the Printer setting button to select the printer for scanned images Print format To print at the same size as the manuscript select Actual size If the size of the manuscript is larger than the printing page size select Fit to paper to scale images to fit the printed paper Settings of PDF setting Dialog Bo...

Page 117: ...pressed in CCITT Group 4 format and grayscale and color images in JPEG format When this check box is not selected the saved files are much larger Hint CCITT Group 4 is a compression format designed for data communications such as with fax devices of black and white binary images JPEG is a compression format for saving grayscale and color images When the Compression check box is selected a standard...

Page 118: ...ce required to save a file will exceed the specified warning size when starting to scan or while scanning a warning message appears Register Folder A warning size capacity can be specified for up to five folders Select the number 1 to 5 of the folder to be registered in Register Folder Display Warning Dialog Check Box Select this check box when you want to limit the space available for the selecte...

Page 119: ...og box during scanning Mail Server Settings Make appropriate settings to suit your mail server Mail Server Enter the IP address of the mail server SMTP method Select your mail server s handing method protocol If you select anything other than Standard SMTP click the Access setting button and enter the user s account access information as required by the mail server Maximum size of attached file Wh...

Page 120: ...h as occurs when multiple users log on to Windows or when multiple scanners are used Back Up Button Write a backup file reg of registered job data to any folder Restore Button Read an output backup file reg and restore the job data Hint If the currently registered job number is the same as that of an existing backup file the existing backup file is overwritten by the registered job ...

Page 121: ...n Settings 10 2 Confirming Basic Conditions for Scanning 10 2 2 Practical Examples 10 4 Scanning Documents of Unregistered Page Sizes 10 4 Specifying Scanning Area 10 5 Configuring Scanner Settings According to Purpose 10 5 Registering Your Settings 10 8 ...

Page 122: ...ots per inch and Scanning Side basic conditions in the Basic Setup dialog box Mode Select the scanning mode Hint Advanced Text Enhancement removes or processes the background color and background surrounding text to enhance the text for easy reading Page Size Select the paper size in accordance with the document to be scanned Hint If Auto detection is selected the edges of the document are detecte...

Page 123: ... set the scanning side to Flatbed or Auto If the scanning side is set to Auto documents placed in the feeder tray will be scanned If there are no documents in the feeder tray the flatbed will be scanned If the scanning side is set to Skip Blank Page the images of blank pages are deleted when the images are saved ...

Page 124: ... detection in order to scan documents up to 24 8 630 mm long 1 In User Mode set Long Document Mode of the scanner settings to ON See Long Document Mode on p 4 2 2 Set Page Size to Auto detection in the Basic Setup dialog box 3 Set Document Orientation to 90 degrees and Duplex Orientation to Calendar type in the Orientation Settings dialog box 4 Select the Text Orientation Recognition check box in ...

Page 125: ...ith the TWAIN driver load the document you want to specify the area of and press the Preview button to scan the document and display the preview image in the Area panel You can then specify the area from the displayed preview image With CapturePerfect 3 0 the last scanned image appears in the preview window Scan the document you want to set the area of with Scan Single Page in order to display the...

Page 126: ...he black borders around the scanned images are removed See p 8 14 When you want to reverse the black and white in scanned images TWAIN driver only Select the Reverse Image check box in the Advanced Settings dialog box This outputs scanned images with black and white reversed See p 8 14 Hint The ISIS driver does not have a function for reversing black and white When you want to enhance text that is...

Page 127: ...erent text orientations Select the Text Orientation Recognition check box in the Advanced Settings dialog box See p 8 13 The text orientation on each page is detected and the scanned image is rotated in 90 degree increments to correct the orientation Hint When Text Orientation Recognition is selected Document Orientation is disabled When you want to rotate the images of a document loaded horizonta...

Page 128: ...ted the Setting button is enabled and you can adjust the level for judging whether pages are blank Registering Your Settings You can register the scanning conditions so that you can use them next time Registering scanning conditions Name and register the scanning conditions in User Preference in the Basic Setup dialog box When you want to use the registered scanning conditions select the registere...

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