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chapter 7
Troubleshooting
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Scanning is too slow.
Problem:
The scanner is taking an unusually long time to print or
scan.
Cause:
The selected output resolution of the image may be too
high for the resolution of your printer, or your computer
may be low on memory.
Solution:
Before scanning the image, make sure you have set the
Scan Resolution on the Main tab to not exceed the
resolution of your printer. Also check to see if there is
enough memory available in your computer. Before
scanning, quit other applications that are not in use.
Parts of images are missing or not aligned.
Problem:
Some characters are missing from the image in the Preview
Area, or the image is not aligned in the Preview Area.
Cause:
The page has been placed on the scanner improperly.
Solution:
Check the scanner and place the original correctly to adjust
the image.
Image is too light or too dark compared to the original.
Problem:
Scanned or printed image is much lighter or darker than
the original.
Cause:
Image and color adjustments may not have been set
properly.
Solution:
The best solution is to scan the image using all default
settings again. Then make imaging and color adjustments
as necessary.