background image

Register your product via the
Web at:

www.ccsi.canon.com/register

Technical Support

Canon Scanners

Canon Computer Systems, Inc. offers a full range of

customer technical support* options:

• For e-mail technical support, the latest driver down-

loads and answers to frequently asked questions

(www.ccsi.canon.com) 

24

-hour, 

7

-day-a-week automated support for 

troubleshooting issues on most current products

(

1

-

800

-

423

-

2366

)

24

-hour, Fax-On-Demand System for product specifica-

tions and technical information (

1

-

800

-

526

-

4345

)

• Free technical support Monday–Saturday (excluding

holidays) for products still under warranty** 

(

1

-

757

-

413

-

2848

)

• Technical support

7

days a week (excluding holidays)

for products no longer under warranty, for $

24

.

99

per

call (

1

-

800

-

423

-

2366

), or for $

2

.

50

per minute, to a

maximum of $

25

.

00

per call (

1

-

900

-

246

-

1200

)

NOTE:

Within Canada, call for technical support

24

hours

a day, 

7

days a week (

1

-

800

-OK-CANON).

*Support program specifics subject to change without notice. 

**Refer to individual product information for warranty details.

PhotoStudio 

2000

or PhotoBase

Phone: 510-440-9901; Fax 510-440-1270; 

e-mail: [email protected]; www.arcsoft.com

OmniPage

Phone: 408-395-8319

Quick Tips on the Web

Go to 

www.canoscan.com

for

helpful tips on:

• Scanning for e-mail attachments

• Scanning and posting to 

the Web

• Cropping an image

• Adjusting dots per inch, 

and more!

Product Manuals on 
the CD-ROM

Open the CanoScan Setup
Utility by reinserting the
Software Solutions CD-ROM.

Click

View the Electronic Manuals

.

Click on the manual desired.

For more information about Canon Products, call

1

-

800

-OK-CANON

or visit our Web site at:

www.ccsi.canon.com

Canon Computer Systems, Inc.
2995 Redhill Avenue • Costa Mesa, California 92626 U.S.A.

©2000 Canon Computer Systems, Inc. Canon, CanoScan and ScanGear are registered
trademarks of Canon Inc. Canon Print Planet is a service mark of Canon Computer
Systems, Inc. All other products and brand names are trademarks of their respective owners.

35-36256-0700

1

1

1

2

3

8

Learn More About
Your Scanner

Windows

Macintosh

9

Registering Your Product

Tips on Scanning Resolution:
Saving Time and Disk Space

Purpose

Suggested
Resolution

Viewing images on-screen or web

75

dpi

Convert a printed document
to text (OCR)

300

dpi

Printing a color drawing or 
color graphic

180

dpi - 

360

dpi

Printing a color photo on 
specialty paper

200

dpi - 

360

dpi

Printing a black and white 
line art

360

dpi - 

600

dpi

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