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Scanner is connected but the [Scanner not connected!] message is displayed (Macintosh)
Cause:
Scanning unit locked
Solution:
Unlock scanning unit by setting lock switch to unlocked position
Problems with the Scanner
Scanner not identified
Cause:
Computer has not correctly recognized scanner
Solution:
Use the following procedures to have the computer recognize the scanner
1. Click the Windows [Start] menu and select [Settings] and [Control Panel].
2. Look for an icon labeled [Scanners and Cameras]. Double-click it.
3. Confirm that "CanoScan FB630U/FB636U" appears in the list of installed
devices.
The computer will not detect the scanner correctly if the Scanners and Cameras
icon is missing or the respective "CanoScan FB630U/FB636U" item is missing from
the list. If either is missing, you must restart the installation from the beginning
(See Getting Started guide)
Scanner will not operate when connected to a USB hub
Cause:
The scanner may not work when connected to a USB hub if there is a compatibility
problem between the computer and the hub or if the hub is subject to quality
problems
Solution:
Connect via a recommended hub
(See p. 18)