Faulty Feeding
E514-0002/1C14 jam code/poor stacking/wrinkles/tear of paper
due to inappropriate position of the aligning plate of the
processing tray unit (Inner Finisher-G1/H1/K1)
For CE
[Symptom]
When taking copy with single sheet output using inner finisher, this may lead to an E514-0002, a 1C14 jam, a poor stacking [A]
or wrinkles/tear [B] at the center of the trailing edge of paper due to unfinished delivery of paper to the tray.
The arrow [a] indicates the direction of feeding.
-E514-0002: Assist motor error
-1C14: Error avoidance jam
[Cause]
An out of phase of the assist claws or a poor adjustment of the aligning plate of the processing tray unit encumbers a proper
delivery of papers. This results in the aforementioned symptom.
[Service work]
1) When the above-mentioned symptom has occurred, check the assist claws [1] of the processing tray unit.
The following picture shows a phase shifting between the assist claws [1] of the front and the rear sides. The arrow indicates the
direction of feeding.
2) If the assist claws of the processing tray unit are out of phase, prepare and replace with a new assist unit following the below
a) Procedure to replace the assist unit, and then adjust the width of the aligning plate following b) Procedure to adjust the width
of the aligning plate.
If the assist claws of the processing tray unit are in phase, adjust the aligning plate following b) Procedure to adjust the width of
the aligning plate.
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