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Troubleshooting

Troubleshooting

Troubleshooting

Troubleshooting

When any trouble occurs during use of the Bluetooth unit, determine its
cause and take an appropriate remedial action as explained below.

•

Cannot Install Bluetooth Driver

•

Printing Does Not Start

•

Print Quality is Poor

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Summary of Contents for BU-10

Page 1: ...roduct inside medical institutions such as hospitals or near electric Do not use this product inside medical institutions such as hospitals or near electric Do not use this product inside medical institutions such as hospitals or near electric medical equipment medical equipment medical equipment medical equipment Electric waves may affect the operation of electric medical equipment Keep the print...

Page 2: ...oduct may not be used in countries other than the country where it was purchased due to local laws and regulations Please note that the use of this product in such countries may lead to punishment and that Canon should not be liable for such punishment ...

Page 3: ...wireless printing from a Bluetooth enabled computer is possible Note Communication is possible up to about 10 m depending on the conditions below The printing speed may change depending on the following conditions z Presence of obstacles between communication equipment and radio wave conditions z Presence of magnetic fields static electricity or electromagnetic interference z Software and operatin...

Page 4: ...ector Connects this connector to the printer Be sure not to directly touch the printer connector Doing so may cause a failure Important z If the printer connector is dirty the Bluetooth unit may not operate Keep the electrodes clean If they become dirty wipe them clean with a soft dry cloth ...

Page 5: ...e printer in accordance with the following procedure 1 Turn the printer off Press the POWER button and wait until the POWER lamp stops flashing 2 Open the print head cover print head cover 3 Remove the Bluetooth connector cover Important Do not attach the Bluetooth unit while the printer is turned on A failure can result ...

Page 6: ...vice until its face plate aligns with this point 5 Insert the lock cover to the right of the Bluetooth unit Important Be sure to keep the removed Bluetooth connector cover in a safe place The Bluetooth connector cover needs to be attached again to prevent dust on the Bluetooth unit connector when the Bluetooth unit is removed ...

Page 7: ...r Remove the Bluetooth unit from the printer in accordance with the following procedure 1 Turn the printer off Press the POWER button and wait until the POWER lamp stops flashing 2 Open the print head cover print head cover 3 Remove the lock cover Important Do not remove the Bluetooth unit while the printer is turned on A failure can result ...

Page 8: ... cover by pressing it with your fingers 4 Remove the Bluetooth unit from the Bluetooth unit connector 5 Insert the Bluetooth connector cover Insert the device until it snaps into place 6 Close the print head cover ...

Page 9: ...9 ...

Page 10: ...higher Authenticate the printer through the wireless link in the control panel on Windows XP See Registering the Printer through the Wireless Link When using Toshiba computers with Bluetooth Windows XP Authenticating the printer using Bluetooth Settings Bluetooth Settings Bluetooth Settings Bluetooth Settings The printer can easily be authenticated using the program that comes with the Toshiba com...

Page 11: ...en the printer and computer and the printer driver must be installed using the Setup Software User s Guide CD ROM If the printer driver has not been installed Install the printer driver according to the Quick Start Guide If the printer driver has already been installed Move to the next step See Checking the Settings Using the i80 Setup Utility ...

Page 12: ... Click Start Start Start Start and select All Programs All Programs All Programs All Programs Canon Utilities Canon Utilities Canon Utilities Canon Utilities i80 Setup Utility i80 Setup Utility i80 Setup Utility i80 Setup Utility and i80 i80 i80 i80 Setup Utility Setup Utility Setup Utility Setup Utility Alternatively double click the i80 Setup Utility i80 Setup Utility i80 Setup Utility i80 Setup...

Page 13: ... Setup Utility 5 Check the Model Note If Bluetooth Settings Bluetooth Settings Bluetooth Settings Bluetooth Settings does not appear on the main i80 Setup Utility screen the Bluetooth unit may not be set up correctly Refer to Bluetooth Unit is Not Ready for Use and set up the Bluetooth unit correctly If Bluetooth Settings Bluetooth Settings Bluetooth Settings Bluetooth Settings still does not appe...

Page 14: ...ck cancel cancel cancel cancel and then proceed to the next step See Registering the Printer through the Wireless Link Note To register and use multiple i80 units changing the model model model model name is recommended for easy identification of the printer you will use Model Model Model Model names can be changed using a maximum of 24 characters After changing the model model model model name cl...

Page 15: ...and then click Control Panel Control Panel Control Panel Control Panel Printers and Other Hardware Printers and Other Hardware Printers and Other Hardware Printers and Other Hardware and Wireless Link Wireless Link Wireless Link Wireless Link 2 Click Add Add Add Add in the Bluetooth Bluetooth Bluetooth Bluetooth tab The Bluetooth connection wizard will start 3 Click Next Next Next Next ...

Page 16: ...e Settings Using the i80 Setup Utility 5 Click No This device does not require authentication before it can be used No This device does not require authentication before it can be used No This device does not require authentication before it can be used No This device does not require authentication before it can be used and then Next Next Next Next ...

Page 17: ...reen appears follow the on screen instructions Note When a passkey is set in the printer select Yes This device Yes This device Yes This device Yes This device requires authentication before it can be used requires authentication before it can be used requires authentication before it can be used requires authentication before it can be used and click Next Next Next Next Then enter a four digit nu...

Page 18: ...or printing via Bluetooth communication are ready Note Be sure to select Canon i80 Copy 1 Canon i80 Copy 1 Canon i80 Copy 1 Canon i80 Copy 1 as the printer name to print via Bluetooth communication and select Canon i80 Canon i80 Canon i80 Canon i80 to print via the USB cable connection ...

Page 19: ...he i80 Setup Utility Main screen 1 Model Model Model Model Displays the device name of the printer to which the Bluetooth unit is connected Example Canon i80 XX XX XX The address assigned to the printer is shown in parentheses 2 MAC Address MAC Address MAC Address MAC Address Displays the address of the printer to which the Bluetooth unit is connected This setting cannot be changed Note The i80 Se...

Page 20: ...efer to Passkey of Security screen Bluetooth screen 1 Model Model Model Model Displays the device name of the printer to which the Bluetooth unit is connected Example Canon i80 XX XX XX Although the device name can be changed up to 24 characters can be entered 2 MAC Address MAC Address MAC Address MAC Address Displays the address of the device to which the Bluetooth unit is connected This setting ...

Page 21: ...nd Send after changing a setting on the Bluetooth screen to send the change to the printer Security screen 1 Passkey Passkey Passkey Passkey You can change the passkey The passkey refers to an identification number specified and entered by the user It is used to prevent interference from other Bluetooth device The initial value set to 0000 can be changed to any four digit number Changing the passk...

Page 22: ...bleshooting Troubleshooting When any trouble occurs during use of the Bluetooth unit determine its cause and take an appropriate remedial action as explained below Cannot Install Bluetooth Driver Printing Does Not Start Print Quality is Poor ...

Page 23: ...th Driver If Using an Unsupported Bluetooth Driver The i80 supports Microsoft Bluetooth drivers Check whether the Bluetooth driver used is supported and refer to Printing Data via Bluetooth Communication to prepare for printing ...

Page 24: ...the Bluetooth unit connector and turn the printer on again to retry printing The Installation Place of the Printer or the Distance between the Printer and Computer is not proper Communication between the printer and computer is possible up to about 10 m depending on the conditions below Presence of obstacles between communication equipment and radio wave conditions Presence of magnetic fields stat...

Page 25: ...Setup Utility Or double click the i80 Setup Utility icon on the desktop The i80 Setup Utility launches 3 If Access is set to Refuse on the main screen click Change Change Change Change 4 Enter a passkey on the Enter Passkey screen and click OK OK OK OK 5 Click Refuse Access Refuse Access Refuse Access Refuse Access on the Bluetooth screen to clear the check mark and click Specify Specify Specify S...

Page 26: ...26 delete the printer registered through the wireless link and then re register the same printer ...

Page 27: ...erences Preferences Preferences or Properties Properties Properties Properties 2 Click Print Options Print Options Print Options Print Options in the Main Main Main Main tab 3 Clear the check box of Change the print data size to match the port Change the print data size to match the port Change the print data size to match the port Change the print data size to match the port and then click OK OK ...

Page 28: ...f communication equipment Compatible Bluetooth profile Serial Port Profile Object Push Profile Basic Imaging Profile Hardcopy Cable Replacement Profile for computers OS Windows XP Service Pack 1 or later or Toshiba computers with Bluetooth Windows XP Bluetooth specified HCRP Target models Computers PDAs mobile telephones and digital cameras Bluetooth compatible equipment may not operate correctly ...

Page 29: ...29 Index ...

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