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Canon BJC-S200, User Manual

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Canon BJC-S200 User Manual Download Page 173

Problems Unique to the Macintosh

173

Troubleshooting

Problems Unique to the Macintosh

• Jagged Text or Graphics, or Banded Gradations

•

Cannot Print in Background

Macintosh

Summary of Contents for BJC-S200

Page 1: ...User s Guide BUBBLE JET PRINTER V1...

Page 2: ...rtridge 19 Printer Driver Functions Windows 20 Opening the Printer Properties Dialog Box 21 Printer Properties Dialog Box Description 23 BJ Status Monitor Functions 37 Cancelling a Print Job 40 Uninst...

Page 3: ...Deep Cleaning 83 Printhead Alignment 85 Enabling Low Ink Warning 91 Setting Ink Drying Wait Time 97 Transporting the Printer 99 Printing Media 103 Compatible Media Types 104 Envelopes 106 High Resolut...

Page 4: ...r Does Not Start or Stops During Print Jobs 149 Paper Does Not Feed Properly or Paper Jams 155 An Error Message is Displayed on the Screen 158 Low Ink Warning Displays Ink Tank with 167 Problems Uniqu...

Page 5: ...death or serious personal injury caused by incorrect operation of the equipment Must be observed for safe operation Caution Instructions that if ignored could result in personal injury or material dam...

Page 6: ...ader 3 0 Please note that screens displayed by Acrobat Reader 3 0 are slightly different Use this button to enlarge the viewing screen Select this button in the tool bar and click within the screen Di...

Page 7: ...This Manual Displays the table of contents Click the heading to jump to the topic Click the symbol to see the headings for each chapter Click the symbol to close the headings Use this button to searc...

Page 8: ...utions Choosing a location Do not place the printer close to flammable solvents such as alcohol or thinners Power supply Never attempt to plug in or unplug the power cord from the power supply when yo...

Page 9: ...printer at the power supply and contact the Customer Care Center Cleaning the printer Use a damp cloth to clean the printer Never use flammable solvents such as alcohol benzene or thinners If flammab...

Page 10: ...voltage components Never attempt any maintenance procedure not described in this guide Working around the printer Do not use inflammable sprays near the printer This could cause a fire or electric sh...

Page 11: ...location with an ambient temperature range of 41 F to 95 F 5 C to 35 C and humidity of 10 to 90 condensation free Do not place the printer on a thick rug or carpet Ensure that the area around the powe...

Page 12: ...lead If you do not intend to use the printer for a long period of time unplug the printer Never use a power supply voltage other than that supplied in the country of purchase The correct power supply...

Page 13: ...ug the printer and clean the plug itself and around the plug to remove accumulated dust If you leave the printer connected to the power plug for a long time in a place subject to much dust hummidity o...

Page 14: ...14 Safety Precautions Never touch the electrical contacts on a printhead after printing The metal parts may be very hot and could cause burns...

Page 15: ...15 Printer Parts and Their Functions Printer Parts and Their Functions Front View Rear View Inside the Printer...

Page 16: ...nter will remain ready to print with a very low level of power consumption Paper Rest Sheet Feeder Load paper here Paper feeds automatically one sheet at a time Front Cover Open to replace the ink tan...

Page 17: ...terface Power cord connector Connect the supplied cord into this connector Handle Hold this handle with your fingers of both hands to move the printer a short distance Be sure to hold this handle with...

Page 18: ...justs the gap between the printhead and the surface of the printing paper Cartridge Lock Lever Locks the BJ Cartridge into the holder Once the BJ Cartridge is installed do not touch this lever Cartrid...

Page 19: ...ctions Configuration of the BJ Cartridge The BJ Cartridge consists of a printhead and two ink tanks expendable supplies as shown below When the printer runs out of ink replace only the empty ink tank...

Page 20: ...r Functions Windows Printer Driver Functions Windows Opening the Printer Properties Dialog Box Printer Properties Dialog Box Description BJ Status Monitor Functions Cancelling a Print Job Uninstalling...

Page 21: ...n describes only the general procedure for opening the Printer Properties dialog box 1 In the application select the command to print a document The Print dialog box can usually be opened by selecting...

Page 22: ...al tabs appear including the Details tab These do not appear when the Printer Properties dialog box is opened from within an application For further information about these additional tabs refer to yo...

Page 23: ...rinter Properties Dialog Box Description Note The screens in this section refer to Windows Me Windows 98 operation The equivalent screens for Windows XP Windows 2000 may look slightly different Effect...

Page 24: ...Windows Main Tab 1 Media Type Ensure this setting matches the type of media loaded in the printer 2 Print Quality Select the print quality you require from among the different options To select a cus...

Page 25: ...onfiguration of the printer driver By having the user answer a series of questions the Printer Advisor automatically configures the printer driver settings 6 Preview Area Before starting printing veri...

Page 26: ...Printer Properties Dialog Box Description 26 Printer Driver Functions Windows Page Setup Tab 1 Page Size Ensure the correct paper size is selected 7 2 1 3 5 6 4...

Page 27: ...ou can specify the Printer Paper Size and Scaling Page Layout Printing Pages are reduced and printed so that multiple document pages fit on each printed page Booklet Printing The multiple page documen...

Page 28: ...ng with the last page 6 Collate Select to print multiple copies of the document one copy at a time 7 Preview Area Verify the overall layout stamps background etc to be applied to the print job Note Wh...

Page 29: ...ox Description 29 Printer Driver Functions Windows Stamp Background Tab 1 Stamp Select the check box and choose the stamp 2 Define Stamp This allows you to create new stamps or modify details of a sel...

Page 30: ...box When selected the stamp is printed only on the first page 5 Background Select the check box and choose the background image you wish to use 6 Select Background This allows you to register a new b...

Page 31: ...on 31 Printer Driver Functions Windows Effects Tab 1 Simulate Illustration This function manipulates color image data with certain effects Select the check box and adjust the brightness of the image w...

Page 32: ...occur when photographic or graphic image data is enlarged within an application 5 Photo Optimizer PRO Optimizes the color of images taken from a digital camera or scanner It is especially useful for...

Page 33: ...g Profiles This list displays the printing settings currently registered in the Profiles tab The Current Settings profile contains the settings currently specified in the Main Page Setup Stamp Backgro...

Page 34: ...fects tabs Select Current Settings in the Printing Profiles list and then click this button The Add to Profiles dialog box appears 5 Retrieve from Profiles Click to activate registered printer setting...

Page 35: ...n 35 Printer Driver Functions Windows Maintenance Tab 1 Cleaning Click to start printhead cleaning 2 Deep Cleaning Click to start printhead deep cleaning Use this function only if Cleaning has not imp...

Page 36: ...an ink tank if you have enabled the low ink warning function 6 Low Ink Warning Setting This allows you to enable the low ink warning function This option is off by default 7 Custom Settings Click to m...

Page 37: ...When the low ink warning is enabled the status monitor also checks the ink tanks and displays a warning message when the ink is low Launching the BJ Status Monitor The BJ Status Monitor launches auto...

Page 38: ...Functions 38 Printer Driver Functions Windows Note To open the BJ Status Monitor when the printer is not printing click the Maintenance tab in the Printer Properties dialog box and click the Start Sta...

Page 39: ...e the appropriate action as described in the Printer Status tab In Windows Me Windows 98 click the Guide tab and follow the instructions on screen Notes For details on the BJ Status Monitor select the...

Page 40: ...Job You can cancel a print job that is currently performed by Pressing the RESUME CANCEL button or Operating the BJ Status Monitor Cancelling a print job with the RESUME CANCEL button on the printer P...

Page 41: ...inter Driver Functions Windows Cancelling a print job from the BJ Status Monitor 1 Click the Canon BJ Status Monitor Windows Me Windows 98 or Canon S200 USB001 Windows XP Windows 2000 icon on the Task...

Page 42: ...and select Programs Canon S200 Uninstall In Windows XP click the Start button and select All Programs 2 Click Yes when the confirmation message appears 3 When all the files have been deleted click OK...

Page 43: ...Printer Driver Functions Macintosh Printer Driver Functions Macintosh Description of Print Settings BJ Print Monitor Cancelling a Print Job Using the Printer with a Network Uninstalling Printer Drive...

Page 44: ...Settings 44 Printer Driver Functions Macintosh Description of Print Settings Page Setup Dialog Box Printer Utility Dialog Box Print Dialog Box Detailed Setting Dialog Box Options Dialog Box Register...

Page 45: ...s the size of the print media and resizing the printed image To open the Page Setup dialog box select Page Setup from the application s File menu 1 Paper Size Select the size of the paper for the prin...

Page 46: ...electing Custom 1 to Custom 3 in the Paper Size pop up menu The Custom dialog box allows you to specify the length and width of the paper 6 Utilities Click to open the Printer Utility dialog box for m...

Page 47: ...og box is displayed when you click the Utilities button in the Page Setup dialog box 1 Select the function you wish to perform 2 Display area showing the various maintenance functions including cleani...

Page 48: ...on of Print Settings 48 Printer Driver Functions Macintosh Printing the Nozzle Check Pattern Printhead Cleaning Printhead Deep Cleaning Enabling Low Ink Warning Printhead Alignment Setting Ink Drying...

Page 49: ...your print job To open the Print dialog box select Print from the application s File menu 1 Media Type Ensure this setting matches the type of paper media loaded in the printer 2 Grayscale Printing S...

Page 50: ...o manually set the print quality and color settings in the Detailed Setting Dialog Box 5 Options Specify the output destination print order and page layout for the document you are printing 6 Apply Al...

Page 51: ...Macintosh Detailed Setting Dialog Box To open the Detailed Setting dialog box select Manual in the Print dialog box and then click Details Quality panel 1 Panel display icons Click these icons to swit...

Page 52: ...osh 2 Print Quality Move the slide bar to adjust the balance between print quality and speed Moving the bar to the right enhances print quality and moving it to the left increases printing speed 3 Hal...

Page 53: ...l Effects Panel To display the Special Effects panel click the Special effects display icon 1 Simulate illustration This function manipulates a color image with certain effects Select the check box an...

Page 54: ...Photo Optimizer PRO Optimizes the color of images taken from a digital camera or scanner It is especially useful for images affected by color imbalance and over or under exposure When printing severa...

Page 55: ...click the Color display icon 1 Color Correction Select a color correction method BJ Standard ColorSync or None BJ Standard is usually the optimum color correction method for printing with a BJ printer...

Page 56: ...ia type and other factors 4 Gamma Correction This function adjusts the color contrast not including pure black and white To adjust the contrast select the check box and move the slide bar Moving the b...

Page 57: ...ptions dialog box click the Options button in the Print dialog box 1 Page Layout Use this function to print more than one page on a single sheet of paper Typically this setting is set to display 1 Pag...

Page 58: ...displays the message Follow this message to reverse the printed paper and load it in the printer When you select this function use Stapling Side to specify which side is to be stapled longer side or s...

Page 59: ...Driver Functions Macintosh 5 Print in reverse order Prints the document starting with the last page 6 Print collated pages Prints multiple copies of the document one copy at a time 7 Preview Area Sho...

Page 60: ...the settings select the desired settings in the Settings list and click the Import button 3 Apply Saves the settings currently specified in the Print dialog box After clicking the button enter the nam...

Page 61: ...progress of print jobs You can launch the BJ Print Monitor if background printing is enabled in the Chooser utility Opening the BJ Print Monitor 1 Select Chooser from the Apple Menu 2 Set Backgroundi...

Page 62: ...he document hold the mouse button down while dragging the document name to the new position then release When the print order change includes the current job it stops and the new job immediately start...

Page 63: ...int Job 63 Printer Driver Functions Macintosh Cancelling a Print Job Cancelling a print job with the RESUME CANCEL button on the printer Press the RESUME CANCEL button to terminate the print job RESUM...

Page 64: ...cancel or suspend the current print job 1 Select BJ Print Monitor in the Application menu 2 Click the name of the print job you wish to cancel then click The document selected in the Print Monitor is...

Page 65: ...Setting up the Printer Install the printer driver on each network computer that will use the printer For information on installation refer to the Quick Start Guide Printer Setup To use the printer on...

Page 66: ...lick Send 6 Confirm that the new print server name has been added to Current print servers Then click Close 7 Click the close box to close the Chooser Client setup procedure 1 Select Chooser in the Ap...

Page 67: ...rom a client start the BJ Status Monitor Click the BJ Status Monitor icon in the BJ Extras folder To close the BJ Status Monitor select Quit in the File menu The BJ Print Monitor and BJ Status Monitor...

Page 68: ...inting Click to cancel printing of the specified document Note You can determine the owner of a computer by selecting the File Sharing control panel and checking the Owner Name item If you are using t...

Page 69: ...uide CD ROM 2 Double click the Printer Driver folder 3 Double click the Installer icon 4 When the Software License Agreement is displayed click Accept if you agree 5 Select Uninstall from the pop up m...

Page 70: ...When to Replace Ink Tank and Maintain Printhead Replacing an Ink Tank Printing the Nozzle Check Pattern Printhead Cleaning Printhead Deep Cleaning Printhead Alignment Enabling Low Ink Warning Setting...

Page 71: ...k tank if necessary Printing the Nozzle Check Pattern If the print quality is poor Printhead Cleaning If the problem remains Printhead Deep Cleaning Still the problem remains Replacing an Ink Tank If...

Page 72: ...incorrect ink tank is used or installed in the incorrect position Black BCI 24 Black Color BCI 24 Color Note Damage caused by using a refilled cartridge is not covered by the Canon warranty Canon rec...

Page 73: ...oward you to release Then lift it from its slot Do not touch the lock lever remove only the ink tank Important Handle ink tanks carefully to avoid staining clothing or the surrounding area Discard emp...

Page 74: ...Maintenance 3 Unpack a new ink tank and remove the orange protective cap Important Do not re attach the protective cap once you have removed it Once you have removed the protective cap do not touch t...

Page 75: ...Replacing an Ink Tank 75 Routine Maintenance 4 Insert the ink tank into a slot...

Page 76: ...moves to the right The ink tank installation process is now complete Note To maintain optimal print quality use an ink tank within six months of first use Once an ink tank has been used do not remove...

Page 77: ...Nozzle check pattern printing can be executed from the Windows and Macintosh printer drivers or from the printer itself Printing the Nozzle Check Pattern from the Printer Drivers Windows 1 With the pr...

Page 78: ...Page Setup dialog box Usually the Page Setup dialog box can be opened by selecting Page Setup in the File menu 3 Click the Utilities button to open the Printer Utilities dialog box 4 Select Test Print...

Page 79: ...n 79 Routine Maintenance Printing the Nozzle Check Pattern through the Printer 1 With the printer on load a sheet of Letter or A4 paper in the printer 2 Press the RESUME CANCEL button twice quickly Ex...

Page 80: ...eck Pattern The nozzle check pattern should appear as follows when ink is discharged properly Examine the nozzle check pattern output by the printer Unevenness in these patterns indicates the printhea...

Page 81: ...logged Note Cleaning the printhead consumes ink so perform cleaning only when necessary Windows 1 Ensure that the printer is on 2 Open the Printer Properties dialog box Opening the Printer Properties...

Page 82: ...tup dialog box Usually the Page Setup dialog box can be opened by selecting Page Setup in the File menu 3 Click the Utilities button to open the Printer Utility dialog box 4 Select Cleaning from the p...

Page 83: ...d deep cleaning from the printer driver Note Printhead deep cleaning consumes more ink than standard printhead cleaning so perform this procedure only when necessary Windows 1 Ensure the printer is on...

Page 84: ...g box 4 Select Cleaning from the pull down menu and then click the Deep Cleaning icon 5 Click OK After printhead deep cleaning finishes print the nozzle check pattern to verify that the printhead is c...

Page 85: ...Aligning the Printhead Windows 1 With the printer on load a sheet of Letter or A4 paper in the printer 2 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 3 Click the M...

Page 86: ...og box Usually the Page Setup dialog box can be opened by selecting Page Setup in the File menu 3 Click the Utilities button to open the Printer Utilities dialog box 4 Select Test Print from the pull...

Page 87: ...ad Alignment 87 Routine Maintenance Examining the Print Head Alignment Pattern Windows 1 Look at the print out From the patterns in Column A select the most even least irregular pattern and enter the...

Page 88: ...of Columns B to E enter their numbers and click OK If it is difficult to pick the best pattern on Column E pick the setting that produces the least noticeable vertical white stripes 3 Click OK This c...

Page 89: ...Printhead Alignment 89 Routine Maintenance Macintosh 1 Look at the print out From the patterns in Column A select the most even least irregular pattern and enter the number...

Page 90: ...mns B to E enter their numbers and click Send If it is difficult to pick the best pattern on Column E pick the setting that produces the least noticeable vertical white stripes 3 Click Close 4 Click O...

Page 91: ...alling a new ink tank Reset the ink counter of the ink tank installed When ink becomes low The low ink warning alerts When you install a new ink tank When you reset the ink counter it will assume the...

Page 92: ...w Ink Warning 92 Routine Maintenance Low Ink Warning Display The shows a low ink level in the ink tank BJ Status Monitor Windows BJ Status dialog box Macintosh The color ink becomes low The color ink...

Page 93: ...when it is reset at the time a new ink tank is installed Do not reset the ink counter of an ink tank in use Synchronization of the counter and the actual ink level will not work properly Note Although...

Page 94: ...ng Windows 1 Ensure the printer is on and open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 On the Maintenance tab click Low Ink Warning Setting icon 3 Select Display...

Page 95: ...se Windows 1 Ensure the printer is on and open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 On the Maintenance tab click the Ink Counter Reset icon 3 Select the ink ta...

Page 96: ...Enabling Low Ink Warning 96 Routine Maintenance 3 Select Remaining ink level setting from the pull down menu and click Ink Counter Reset 4 Select the ink tank you have just installed and click Execute...

Page 97: ...How to Set the Ink Drying Wait Time Windows 1 Ensure the printer is on and open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 Click the Maintenance tab click the Custom...

Page 98: ...enu 2 Click the Utilities button to open the Printer Utilities dialog box 3 Select Custom Setting from the pull down menu and then click the Ink Dry setting icon 4 Click and drag and the scroll bar to...

Page 99: ...e Transporting the Printer Pack the printer carefully in its original packing materials If you do not have the original packing materials pack the printer carefully and thoroughly in protective materi...

Page 100: ...ng the Printer 100 Routine Maintenance 2 Remove the paper rest and the paper output tray 3 Disconnect the printer cable from the computer and from the printer and then disconnect the power cord from t...

Page 101: ...Transporting the Printer 101 Routine Maintenance 4 Secure the printer with adhesive tape as shown and then pack it in a plastic bag...

Page 102: ...Transporting the Printer 102 Routine Maintenance 5 Attach protective material to both sides of the printer when packing the printer Clearly label the box as Fragile if using a transport company...

Page 103: ...dia Printing Media Compatible Media Types Envelopes High Resolution Paper Glossy Photo Paper High Gloss Photo Film Glossy Photo Cards Photo Paper Pro Photo Paper Pro 4x6 Transparencies T Shirt Transfe...

Page 104: ...s Envelopes US Com 10 or European DL Important Do not use the following types of paper Using such paper will not only produce unsatisfactory results but can also cause the printer to jam or malfunctio...

Page 105: ...n the printer Types The following types of media can be used For more information about the media and the printing methods refer to the specific sections Envelopes High Resolution Paper Glossy Photo P...

Page 106: ...lopes Preparation for Printing 1 Press down on all four corners and edges of the envelopes to flatten them as shown below 2 If the envelopes are curled hold the opposite corners and gently bend them i...

Page 107: ...rinter if they are not completely flat and the edges are not aligned Ensure that no curl or puff exceeds 0 1 in 3 mm Unsuitable Envelopes Envelopes with an embossed or treated surface Envelopes with a...

Page 108: ...g Media Loading Place envelopes lengthwise with the flap to the left and the address side facing upwards Set the paper thickness lever to the right Up to 5 envelopes can be loaded at once Paper thickn...

Page 109: ...Driver Settings Media Type Envelope Page Size Select either 10 Env or DL Env according to the envelope size you are using Orientation Portrait Handling of Printed Output Remove each envelope as it is...

Page 110: ...lain paper It is suitable for printing business documents that feature graphics and for photographs Loading Load the paper with the whiter side facing up Set the paper thickness lever to the left Do n...

Page 111: ...g matches the size set in the application Handling of Printed Output Do not stack more than 20 sheets in the paper output tray If the output paper is curled it may prevent the next sheet being ejected...

Page 112: ...ker than High Resolution Paper with a glossy printing surface to produce printouts close to photograph quality Loading Load only one sheet at a time Load the paper with the whiter side facing up Set t...

Page 113: ...port sheet Printer Driver Settings Media Type Glossy Photo Paper Page Size Ensure the setting matches the size set in the application Handling of Printed Output Remove each sheet as soon as it is prin...

Page 114: ...urface ideal for printing photographs with outstanding results Loading Load only one sheet at a time Load the film with the cut corner at the upper right If the film is curled flatten it by curling in...

Page 115: ...tings Media Type High Gloss Photo Film Page Size Ensure the setting matches the size set in the application Handling of Printed Output Remove each sheet as soon as it is printed Do not touch the print...

Page 116: ...of the card without a white border To take full advantage of Glossy Photo Cards make the images slightly larger than the area indicated by the perforations Loading Load only one sheet at a time Load t...

Page 117: ...er 4 31 x 6 31 in 109 6 x 160 4 mm in Image Size For details on how to specify the image size refer to the applications user manual You may not be able to specify the size of the image correctly in so...

Page 118: ...ace that enhances gloss and provides superior color reproduction It is ideal for printing high quality photographs Loading Load only one sheet at a time Load the paper with the glossier side facing up...

Page 119: ...completely dry It is recommended that you allow the ink to dry for 24 hours Do not attempt to dry the ink with a hair dryer or by exposing printed sheets to direct sunlight Storing Printed Output Do n...

Page 120: ...e card without a white border To take full advantage of Photo Paper Pro 4x6 make the images slightly larger than the area indicated by the perforations This paper is ideal for printing high quality ph...

Page 121: ...9 mm Applications Settings Enter 4 31 x 6 31 in 109 6 x 160 4 mm in Image Size For details on how to specify the image size refer to the application s user manual You may not be able to specify the si...

Page 122: ...sentation material for use with overhead projectors Loading Place one sheet of plain Letter or A4 paper under the transparencies in the sheet feeder Set the paper thickness lever to the left A maximum...

Page 123: ...d which it curls when held by the edge Printer Driver Settings Media Type Transparency Page Size Ensure the setting matches the size set in the application Handling of Printed Output Remove each trans...

Page 124: ...ver Note For the customers in the United States refer to the instructions included in the package for details on using T Shirt transfers Loading Load only one sheet at a time If the T shirt transfer i...

Page 125: ...ure the setting matches the size set in the application Handling of Printed Output Remove each T shirt transfer as soon as it is printed The T shirt transfer should be used as soon as possible Refer t...

Page 126: ...en tearing the banner paper tear off one more sheet than you actually need to print The maximum length for one print job is six sheets so if you will be printing on six sheets tear off a seven sheet l...

Page 127: ...Banner Paper 127 Printing Media 3 Place the printer where the printed banner output can hang over the edge of the table Ensure the ink does not stain the table or floor...

Page 128: ...age Size When using letter size banner paper Letter When using A4 banner paper A4 Printing Type Banner Printing On a Macintosh before creating the document select Banner Printing in the Page Setup dia...

Page 129: ...y is Poor or Contains Errors Printer Does Not Start or Stops During Print Jobs Paper Does Not Feed Properly or Paper Jams An Error Message is Displayed on the Screen Low Ink Warning Displays Ink Tank...

Page 130: ...tly reinstall it If you are using Windows delete the printer driver before reinstalling it Uninstalling Printer Drivers Note If the Installer was forcibly terminated due to an error in Windows Windows...

Page 131: ...con Windows Note If you are typing in the file name you must specify the CD ROM drive letter and the installation program MSetup exe The CD ROM drive letter is computer dependent Confirm that there ar...

Page 132: ...rrors Cannot Print to End of Job Colors are Unclear Meaningless Characters or Symbols are Printed Printing is Blurred Colors are Wrong Straight Lines are Misaligned Printed Paper Curls or Ink Blots Ba...

Page 133: ...paper loaded in the printer First check the Page Size setting in the application Then check the Page Size setting in the Printer Properties dialog box for Windows or the Page Setup dialog box for Maci...

Page 134: ...rint Quality on the Main tab If you are working in a Macintosh environment select the Photo or Graphic icon for the Print Mode in the Print dialog box Confirm the specified ink tank is installed When...

Page 135: ...shooting Meaningless Characters or Symbols are Printed If the problem only occurs when printing a specific document try editing the document and then printing it If this does not resolve the problem t...

Page 136: ...ead Printing the Nozzle Check Pattern Printhead Cleaning If the problem is not resolved after cleaning the printhead several times replace either of the ink tanks If print quality still remains poor t...

Page 137: ...ubleshooting Straight Lines are Misaligned Align the printhead Windows 1 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 Click the Maintenance tab 3 Click Print Head...

Page 138: ...an be opened by selecting Page Setup in the File menu 2 Click the Utilities button 3 Select Test Print from the pull down menu and then click Print Head Alignment Follow the instructions on the screen...

Page 139: ...dialog box Opening the Printer Properties Dialog Box 2 On the Main tab click High for the Print Quality setting Macintosh 1 Open the Print dialog box Usually the Print dialog box can be opened by sel...

Page 140: ...quire a lot of ink i e pictures with intense colors or photographs Reduce the Intensity setting in the printer driver and try printing again Windows 1 Open the Printer Properties dialog box Opening th...

Page 141: ...ing Macintosh 1 Open the Print dialog box Usually the Print dialog box can be opened by selecting Print in the File menu 2 For Print Mode select Manual and then click Details 3 Click the Color icon an...

Page 142: ...m the output tray as soon as it is printed or click and drag the Ink Dry Up Time slider to the rightmost position to cause the printer to pause after each sheet has printed Windows 1 Open the Printer...

Page 143: ...Macintosh 1 Open the Page Setup dialog box Usually the Page Setup dialog box can be opened by selecting Page Setup in the File menu 2 Click the Utilities button 3 Select Custom Settings form the pull...

Page 144: ...ed by simply turning the paper over When printing on thick paper set the paper thickness lever to the right This widens a gap between the printhead and the paper Try this if the paper is scratched eve...

Page 145: ...ent and then click Set 3 Drag the Intensity slide bar to adjust the intensity Macintosh 1 Open the Print dialog box Usually the Print dialog box can be opened by selecting Print in the File menu 2 For...

Page 146: ...Errors 146 Troubleshooting White Streaks Print the nozzle check pattern to check the ink output If a specific color does not print in the nozzle check pattern clean the printhead Printing the Nozzle...

Page 147: ...ter Properties dialog box Opening the Printer Properties Dialog Box 2 On the Main tab click High for the Print Quality setting Macintosh 1 Open the Print dialog box Usually the Print dialog box can be...

Page 148: ...nter Properties Dialog Box 2 On the Main tab select Custom for the Print Quality setting and click Set 3 Click Diffusion for the Halftoning setting Macintosh 1 Open the Print dialog box Usully the Pri...

Page 149: ...or Stops During Print Jobs 149 Troubleshooting Printer Does Not Start or Stops During Print Jobs Printing Does Not Start Printing Stops Before It is Completed Printer Moves But Does Not Print Cartridg...

Page 150: ...oto or graphics it takes longer than usual to begin printing Simply wait until the processing is completed Ensure the printer is securely connected to the computer Note If you are using a switch box o...

Page 151: ...x In Macintosh ensure that S200 is selected in the Chooser Note In Windows you can set the Canon S200 as the default printer Ensure the printer port is set correctly Set USBPRNnn or USBnnn n represent...

Page 152: ...processing is completed Halt the print job and unplug the printer for at least 15 minutes to cool the printhead The printhead can overheat when continuously printing for long time To protect the print...

Page 153: ...nk is output correctly If the nozzle check pattern does not print correctly clean the printhead Printing the Nozzle Check Pattern Printhead Cleaning If the problem is not resolved by cleaning the prin...

Page 154: ...see if the printer is plugged into the power supply securely If not close the front cover and then plug the printer to the power supply If the front cover has been left open for a while close and reo...

Page 155: ...Paper Does Not Feed Properly or Paper Jams 155 Troubleshooting Paper Does Not Feed Properly or Paper Jams Paper Does Not Feed Properly Paper Jams...

Page 156: ...dge of the paper just touches the paper guide When printing envelopes see Envelopes in Printing Media and prepare the envelopes before printing Once you have prepared the envelopes load them in the pr...

Page 157: ...If the paper tears and a piece remains inside the printer open the front cover and remove it If you cannot pull the paper out unplug the printer and plug it back on The paper will be ejected automati...

Page 158: ...ed on the Screen 158 Troubleshooting An Error Message is Displayed on the Screen Error Writing to USBxxx Application Error or General Protection Fault Other Error Messages Other Error Messages Windows...

Page 159: ...computer Note If you are using a switch box or other devices remove and reconnect the printer directly to the computer and try printing again If printing is now successful there may be a problem with...

Page 160: ...ght click My Computer and select Properties 2 On the Device Manager tab double click Universal serial bus controller and then double click Canon S200 In Windows XP Windows 2000 click Device Manager on...

Page 161: ...ion 1 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 On the Details tab or Ports tab select USBPRNnn Canon S200 or USBnnn Canon S200 n represents a number in the Pr...

Page 162: ...u attempt to print with a Windows 3 1 application under Windows 98 the application may not function correctly and an error may occur Use an application intended for use on your operating system If oth...

Page 163: ...problem only occurs when printing a specific document try editing the document and then printing it If this resolves the problem there may have been a problem in the original document If the same pro...

Page 164: ...follow the instructions on screen If an error occurs during printing the BJ Status Monitor displays the error on the Printer Status tab Follow the instructions on screen In Windows Me or Windows 98 c...

Page 165: ...ing any unnecessary files Could not spool successfully due to insufficient memory Increase available memory by closing any other applications currently running Printer driver could not be found Uninst...

Page 166: ...03 There is a problem with the printer driver Uninstall the printer driver and reinstall it Uninstalling Printer Drivers Error No X300 Ensure the power is on and that the printer and the computer are...

Page 167: ...ng Displays Ink Tank with The ink level of an ink tank displayed with a is not synchronized with its ink counter BJ Status Monitor Windows BJ Status dialog box Macintosh The color ink level may not be...

Page 168: ...from the printer driver when you replace the ink tank Resetting Ink Counter Turn the low ink warning off until you replace the ink tank to stop the warning message Windows 1 Ensure the printer is on...

Page 169: ...an be opened by selecting Page Setup in the File menu 2 Click the Utilities icon to open the Printer Utilities dialog box 3 Select Remaining ink level setting from the pull down menu and click the Low...

Page 170: ...Problems Unique to Windows 170 Troubleshooting Problems Unique to Windows The BJ Status Monitor is Not Displayed Cannot Print in Background Windows Me Windows 98 only Windows...

Page 171: ...Properties dialog box Opening the Printer Properties Dialog Box 2 On the Details tab click Spool Settings and select Enable bidirectional support for this printer In Windows XP Windows 2000 select En...

Page 172: ...es a certain amount of disk space You may need to delete unnecessary files or disable background printing Ensure that background printing is enabled 1 Open the Printer Properties dialog box Opening th...

Page 173: ...Problems Unique to the Macintosh 173 Troubleshooting Problems Unique to the Macintosh Jagged Text or Graphics or Banded Gradations Cannot Print in Background Macintosh...

Page 174: ...s Ensure your application supports Quick Draw If you are using a PostScript compatible application printed text and lines may appear jagged and gradations may appear banded The S200 is not a PostScrip...

Page 175: ...Ensure background printing is enabled 1 In the Apple menu select Chooser 2 Click Backgrounding on Check the amount of free space on the hard disk Background printing requires a certain amount of disk...

Page 176: ...176 Appendices Appendices Deleting an Unknown Device Windows...

Page 177: ...er with the right button to display the system properties 2 Click the Device Manager tab In Windows XP Windows 2000 click the Hardware tab then click Device Manager 3 Select the name of the printer or...

Page 178: ...Deleting an Unknown Device 178 Appendices If the unknown device is under Universal serial bus controller If the unknown device is under Other devices...

Page 179: ...n Windows XP Windows 2000 click and then click OK in the System Properties window 6 Click at the top right of the Control Panel window to close it 7 Unplug the printer 8 Remove the Setup Software User...

Page 180: ...pi max Ink droplets can be placed with a pitch of 1 2880 inch at minimum Print speed printing with Canon standard pattern Black printing Draft 5 ppm Standard 3 8 ppm Color printing Draft 3 ppm Standar...

Page 181: ...ir or AWG20 to 28 distribution pair Type Twisted pair shielded cable Length Up to 16 4 ft 5 0 m Connectors USB standard Series B pluggable Acoustic noise level Approx 43 dB A in the best print quality...

Page 182: ...dby Approx 2 W Printing Approx 18 W Even though you do not use the printer it consumes a little power unless you unplug it To prevent such power consumption disconnect the power cord from the power su...

Page 183: ...Paper Pro Transparencies T Shirt Transfers Banner Paper Sheet feeder capacity Plain Paper 75 gsm 50 sheets max High Resolution Paper 40 sheets max Envelopes 5 pieces max Glossy Photo Paper 1 sheet Hig...

Page 184: ...h 3 94 to 9 5 in 100 0 to 241 3 mm height 3 94 to 23 0 in 100 0 to 584 2 mm except Banner Paper Weight 17 to 28 lb 64 to 105 g m2 Canon Special media High Resolution Paper Glossy Photo Paper High Glos...

Page 185: ...s 360 dpi Cyan Magenta Yellow 24 nozzles per each color 360 dpi Ink Tanks Capacity Black BCI 24 Black approx 340 1 approx 520 2 Color BCI 24 Color approx 130 2 1 1500 characters per page normal text a...

Page 186: ...indows 2000 including temporary files Note BJ Status Monitor cannot be used when printer is used in network operating environment Use the system under the following operating environment Windows Compu...

Page 187: ...Printing area dark blue Canon recommends that you print within this area Printable area light blue The area where it is possible to print However printing in this area can adversely affect the print q...

Page 188: ...e Area width x height A4 8 0 11 3 in 203 2 287 0 mm B5 6 9 9 8 in 175 2 247 0 mm A5 5 6 7 9 in 141 2 200 0 mm 1 0 in 25 4 mm 0 93 in 23 5 mm 0 13 in 3 4 mm 0 13 in 3 4 mm 0 28 in 7 0 mm 0 12 in 3 0 mm...

Page 189: ...ize Printable Area width x height Letter 8 0 10 6 in 203 2 269 4 mm Legal 8 0 13 7 in 203 2 345 6 mm 1 1 in 28 0 mm 1 04 in 26 5 mm 0 25 in 6 4 mm 0 25 in 6 3 mm 0 28 in 7 0 mm 0 12 in 3 0 mm Recommen...

Page 190: ...ons Glossy Photo Cards Size Printable Area width x height Glossy Photo Card 4 3 6 3 in 109 4 159 9 mm 0 2 in 5 1 mm 0 16 in 4 1 mm 1 02 in 26 0 mm 1 1 in 28 0 mm Recommended printing area Printable ar...

Page 191: ...Paper Pro is identical to that of A4 size paper For details refer to A4 B5 A5 Size Printable Area width x height Photo Paper Pro 4x6 4 3 6 3 in 109 6 160 4 mm 0 16 in 4 0 mm 0 16 in 4 0 mm 1 1 in 28 0...

Page 192: ...pes Size Printable Area width x height European DL 8 0 3 9 in 203 2 100 0 mm US Com 10 8 0 3 7 in 203 2 94 8 mm 0 25 in 6 4 mm US Com 10 1 25 in 31 7 mm European DL 0 41 in 10 4 mm 0 28 in 7 0 mm 0 12...

Page 193: ...le Area width x height Banner Paper Letter 8 0 65 6 in 203 2 1666 4 mm A4 8 0 69 8 in 203 2 1772 0 mm 0 13 in 3 4 mm 0 13 in 3 4 mm 0 12 in 3 0 mm 1 0 in 25 4 mm 0 28 in 7 0 mm Max 6 sheets Min 2 shee...

Page 194: ...72 BCI 24 Color 72 BJ Print Monitor Macintosh 61 BJ Status Dialog Macintosh 92 167 BJ Status Monitor Macintosh 68 BJ Status Monitor Windows 37 92 164 167 171 Booklet Printing 27 C Cancelling a Print...

Page 195: ...ng Low Ink Warning 91 Envelopes 106 Error Message 158 164 166 F Front cover 16 154 G Gamma Correction Macintosh 56 General Protection Fault 162 Glossy Photo Cards 116 Glossy Photo Paper 112 H High Glo...

Page 196: ...eck Pattern 80 O Opening the Printer Properties Dialog Box Windows 21 P Page Setup Dialog Box Macintosh 45 Page Size Windows 26 Paper Jams 157 Paper Output Tray 16 Paper Rest 16 Paper Size Macintosh 4...

Page 197: ...61 Printer Properties Dialog Box Windows 21 23 Printhead Lock Lever 18 Printing Area 187 Printing the Nozzle Check Pattern 77 R Replacing an Ink Tank 72 Resetting Ink Counter 95 RESUME CANCEL Button 1...

Page 198: ...198 Index U Uninstalling Printer Drivers Macintosh 69 Uninstalling Printer Drivers Windows 42 USB interface 177 USB Port 17 160 V Vivid Photo 32 W When to Replace Ink Tank and Maintain Printhead 71...

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