Canon 9842A002 Startup Manual Download Page 93

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Summary of Contents for 9842A002

Page 1: ...Startup Manual Please read this manual before operating this unit After you finish reading this manual store it in a safe place for future reference Document Scanner ...

Page 2: ...ntel and Pentium are registered trademarks of Intel Corporation ENERGY STAR is a U S registered mark Adobe is the registered trademark of Adobe Systems Incorporated in the United States and or other countries Adaptec is registered trademark of Adaptec Inc Other product and company names here in may be the trademarks of their respective owners Copyright Copyright 2005 by CANON ELECTRONICS INC All r...

Page 3: ...90 days from the date you purchased the same as evidenced by a receipt or otherwise The limited warranty does not apply if the failure of the diskette resulted from accident abuse or misapplication of the SOFTWARE and shall not extend to anyone other than the original user of the SOFTWARE CANON CANON S AFFILIATE THEIR DISTRIBUTOR OR DEALER DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF...

Page 4: ...er and the enclosed software CapturePerfect Explains how to set up the scanner make connections install software and other procedures Startup Manual ISIS TWAIN Driver Help Explains how to use the ISIS TWAIN driver CapturePerfect Help Explains how to use CapturePerfect Be sure to read it before using the scanner Installing the Scanner See p 16 Installation Procedure See p 18 Installing the ISIS TWA...

Page 5: ...ttention to these warnings CAUTION Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly In order to use the machine safely always pay attention to these cautions IMPORTANT Indicates operational requirements and restrictions Be sure to read these items carefully in order to operate the machine correctly and to avoid damage to ...

Page 6: ... TWAIN Driver 35 Using CapturePerfect 36 Starting CapturePerfect 36 Starting CapturePerfect with the Event Function 39 Confirming Scanner Event 39 Using the Scanner 42 Documents 42 Setting Up the Document Feed Tray and the Document Eject Tray 44 Document Eject Tray 45 Installing the Document Eject Guide 47 Placing a Document for Scanning 49 How to Feed with the Page Separation Mode 49 How to Feed ...

Page 7: ...uments to the back of the scanner See Document Eject Tray on p 45 Avoid locations exposed to direct sunlight If the scanner must be placed in such a spot hang a heavy curtain or similar object to shade the scanner Avoid dusty locations Dust can get inside of the scanner and cause problems Avoid warm or humid locations such as in the vicinity of a water faucet water heater or humidifier and avoid l...

Page 8: ...extension cord make sure that the extension cord is rated for the current requirements of the scanner Do not place other objects on the power cord Do not step on the power cord Do not bundle the power cord or wrap the power cord around an object such as a table leg Do not pull on the power cord Always grasp the plug when unplugging the power cord Do not place other objects around the outlet If you...

Page 9: ...anner To clean this scanner dampen a cloth in a mild detergent solution and then wring the cloth out thoroughly Do not use flammable liquids to clean the scanner including alcohol benzene or paint thinner If the scanner ever makes a strange noise emits smoke or a strange odor becomes hot or if the scanner does not operate at all even though the power is ON immediately turn the scanner OFF and unpl...

Page 10: ...scanner When unplugging the power cord always grasp the plug Pulling on the cord itself could expose or break the wires in the power cord damaging the cord and creating a risk of fire or electrical shock In order to allow you to easily unplug the power cord at any time do not place other objects around the power outlet Such obstacles could prevent you from unplugging the power cord quickly in an e...

Page 11: ...he document type Single sided double sided mode Single sheet dual feeding path U Turn Path Documents are fed and ejected from the front of the scanner See Document Eject Tray on p 45 Straight Path Documents are ejected to the back of the scanner Note the ejected documents are stacked in reverse order to how they were fed See Document Eject Tray on p 45 Paper Size Detection The scanner automaticall...

Page 12: ...ck spots left when scanning documents that have had holes punched in them and been stored in a binder Multistreaming Function The scanner supports multistreaming which according to the application can create two images with different scanning conditions from one image However this function can only be used when the software supports multistreaming Auto Start The scanner is equipped with an Auto St...

Page 13: ...e carton and the packing material for future use if it is ever necessary to store or transport the scanner The power cord varies according to country of purchase Quick Reference Guide DR 5010C Setup Disc CD ROM Startup Manual This Manual Document Eject Guide Power Cord Adobe Acrobat Setup Disc CD ROM DR 5010C Scanner USB Interface Cable Re ad this ma nua l tho rou ghl y bef ore usi ng this sca nne...

Page 14: ...e from the scanner 2 Slowly open the Document Feed Tray then remove the protective tape Feed tray 3 Hold the edge of the Upper unit as shown in the diagram and slowly open it until it stops Upper unit CAUTION The pickup roller is located in the middle of the Upper unit Do not hold the protrusion on the Upper unit when you open it Doing so may deform the pickup roller or cause a feeding error ...

Page 15: ...p roller Pickup Roller 5 Remove the roller cover then remove the protective material securing the retard roller Replace the roller cover Roller Cover Retard Roller 6 Gently close the Upper unit Be sure that the Upper unit is completely closed by pushing on both edges with both hands until you hear a click ...

Page 16: ...xtension Open if the document extends beyond the edge of the eject tray See p 45 Attach it to prevent thin or long documents from jamming when being scanned See p 47 Stop Button Push it to stop scanning Start Button Push it to start scanning Power Indicator This indicator lights when the scanner is turned ON Power Switch This switch is used to turn the scanner on See p 25 and p 27 Document Stopper...

Page 17: ...ctors it may result in a malfunction or a fire SCSI Connector Connect to a 50 pin half pitch pin type SCSI cable See p 21 DIP Switches Set the SCSI ID See p 22 Not Used USB Connector Connect the USB cable provided or one that supports Hi Speed USB 2 0 See p 23 Power Connector Connect to the power cord See p 24 Ventilation Openings Document Eject Tray 2 Switch the direction documents are eject by o...

Page 18: ...Windows NT 4 0 Workstation SP6 Microsoft Windows 2000 Professional SP3 or later Microsoft Windows XP Professional SP1 or later Microsoft Windows XP Home Edition SP1 or later Connecting via USB 2 0 Microsoft Windows 98 SE Microsoft Windows Me Microsoft Windows 2000 Professional SP3 or later Microsoft Windows XP Professional SP1 or later Microsoft Windows XP Home Edition SP1 or later ISIS compatible...

Page 19: ...e help After checking the shape of the SCSI connectors on your computer and the scanner purchase a SCSI cable with the right combination of connectors See Connecting the Scanner to Your PC on p 21 The USB cable you are using should be the one originally bundled with the scanner or a Hi Speed USB 2 0 compatible cable Depending on the application software that you are using the device driver provide...

Page 20: ...card in your computer See Interface Cards on p 19 2 Connect the scanner to the PC See Connecting the Scanner to Your PC on p 21 3 Connect the power cord to the scanner See Connecting the Power Cord on p 24 4 Turn the scanner ON first and then boot up the PC See Turning the Power ON on p 25 5 Let the PC recognize the Scanner See Recognizing the Scanner on p 25 6 Turn the scanner OFF See Turning the...

Page 21: ...Follow the instructions in your computer s and the SCSI card s manuals to install the SCSI card into your computer The maximum SCSI cable length that can be used is determined by the SCSI standard For more information refer to the manual for the SCSI card you are using USB 2 0 Interface Card When using the USB 2 0 interface card verify that the USB 2 0 interface card you are using is one recommend...

Page 22: ...puter s and the USB 2 0 interface card s manuals to install the USB 2 0 interface card into your computer Use the most recent version of the USB 2 0 driver provided by Microsoft Note If the USB 2 0 interface is not compatible with Hi Speed USB 2 0 scanning speed is reduced ...

Page 23: ...cable and a USB cable concurrently Do not connect multiple DR 5010C scanners to one 1 computer After having changed the connection be sure to turn the scanner and the PC ON once again Connecting via SCSI Notes on the Shape of Connectors and the SCSI Cable The DR 5010C is equipped with a 50 pin half pitch pin type SCSI Connector The SCSI cable is not provided with the scanner Check the shape of SCS...

Page 24: ... SCSI ID 2 3 4 5 SW1 OFF ON OFF ON SW2 OFF OFF ON ON IMPORTANT Turn OFF the power to the computer and the scanner before connecting the computer and setting the SCSI ID The scanner has a built in terminator that is fixed in the ON position To connect the scanner with other SCSI devices in a daisy chain configuration be sure to position the scanner at the end of the daisy chain and turn off the ter...

Page 25: ...perating system you are using is Windows NT the connection via USB is not supported When using the DR 5010C with Windows NT be sure to connect the scanner via SCSI When using a USB hub be sure to use one compatible with USB 2 0 Note The DR 5010C passed the Hi Speed USB 2 0 certification test However when you use the scanner with a personal computer equipped with USB 2 0 as standard the scanner may...

Page 26: ...rd that is provided with this scanner to the power cord connector located on the rear of the scanner and then plug the cord into a power outlet WARNING Be sure to use the power cord provided with the scanner Be sure the scanner is turned OFF before connecting the power cord ...

Page 27: ...n though the power is ON immediately turn the scanner OFF and unplug the power cord Contact your local authorized Canon dealer or service representative to have the scanner serviced 3 Log on to Windows IMPORTANT If you are using Windows NT 4 0 Workstation Windows 2000 Professional or Windows XP be sure to log on as a user with administrator privileges Recognizing the Scanner If you are using Windo...

Page 28: ...the Next button 5 Click the Finish button If you are using Windows 2000 Professional the Found New Hardware Wizard dialog box appears 1 Click the Next button to proceed to the Install Hardware Device Drivers screen 2 Select Search for a suitable driver for my device recommended and then click the Next button to proceed to the Locate Driver Files screen 3 Select Specify a location and then click th...

Page 29: ...DR 5010C SCSI or CANON DR 5010C USB in the Imaging Device directory The displayed device name of the DR 5010C differs depending on the connection via SCSI or via USB When having changed the connection be sure to let the PC recognize the scanner once again Turning the Power OFF CAUTION If the scanner will not be used for an extended period of time unplug the power cord for safety s sake 1 Turn OFF ...

Page 30: ...crobat see the How To Install file on the Adobe Acrobat setup disc Installing the ISIS TWAIN Driver Follow the procedure described below to install the ISIS TWAIN driver IMPORTANT If another ISIScompatible driver is already installed in your PC you must back up the files listed below These files may be overwritten when you install this ISIS TWAIN driver C Windows System pix dll C Windows PixTran N...

Page 31: ...etup exe assuming that D is the letter assigned to your CD ROM drive and then click the OK button The Installer starts 5 Follow the instructions on the screen and complete the installation 6 Restart Windows when you have completed the installation Note Installing the ISIS TWAIN driver creates the following shortcuts in the Start menu ...

Page 32: ...x Patch Code Sample Sheet These sheets are used to automatically separate batches of documents when the scanner recognizes the patch code pattern See Using Patch Code Sheets on p 55 To use the patch code sheets you need to install CapturePerfect which is provided with the scanner or an application that can handle PDF format files ...

Page 33: ...or Windows XP be sure to log on as a user with administrator privileges 2 Insert the setup disc in the PC s CD ROM drive 3 Click the Start button and then select Run The Run dialog box appears 4 In the Open box enter D CapturePerfect Setup exe assuming that D is the letter assigned to your CD ROM drive and then click the OK button The Installer starts 5 Follow the instructions on the screen and co...

Page 34: ...are using Windows NT 4 0 Workstation Windows 2000 Professional or Windows XP be sure to log on as a user with administrator privileges 1 Click the Start button point to Settings and then click Control Panel Note If you are using Windows XP on the Start menu click Control Panel The Control Panel window is displayed 2 Double click the Add Remove Programs icon ...

Page 35: ...box is displayed Note If you are using Windows XP the Add or Remove Programs dialog box is displayed 3 Select Canon DR 5010C Driver or CapturePerfect from the list in the dialog box and then click Add Remove Note If you are using Windows XP click the Change Remove button ...

Page 36: ... Confirm File Deletion dialog box appears When Canon DR 5010C Driver is selected When CapturePerfect is selected 5 Click the Yes button to start the uninstaller Follow the instructions on the screen to finish uninstalling the software ...

Page 37: ...help Using the ISIS TWAIN Driver The ISIS TWAIN driver help describes how to use the ISIS TWAIN driver To access ISIS TWAIN driver help click the Start button point to Programs when using Windows XP point to All Programs Canon DR 5010C and then click Canon DR 5010C Help or click the Help button displayed in the dialog box Note Before using the ISIS TWAIN Driver select the scanner Canon DR 5010C wi...

Page 38: ...erfect is described in CapturePerfect help From the Help menu on the CapturePerfect menu bar click Help then refer to the explanation of how to use CapturePerfect Starting CapturePerfect 1 Turn ON the scanner 2 Turn ON your computer Windows starts 3 Click the Start button point to Programs when using Windows XP point to All Programs and then click CapturePerfect ...

Page 39: ...tarts 4 On the Scan menu click Select Scanner 5 Select Canon DR 5010C and then click the OK button Note If Canon DR 5010C is not displayed in the list of scanners re install the ISIS TWAIN driver See Installing the ISIS TWAIN Driver on p 28 ...

Page 40: ...scanning parameters see ISIS TWAIN driver help See p 35 7 Execute the scan operation from the Scan menu Note Details about actually using CapturePerfect can be found in CapturePerfect help To view information about using CapturePerfect click Help on the menu bar 8 After scanning is complete select Exit on the File menu to quit CapturePerfect ...

Page 41: ... when the scanners Start Button is pressed Note Windows NT does not support this function Confirming Scanner Event 1 Double click the Scanners and Cameras icon Note Scanners and cameras is not displayed on Windows NT The dialog box that appears varies depending on the version of Windows being used On Windows 98SE 2000 the Scanners and Cameras Properties dialog box appears On Windows Me XP the Scan...

Page 42: ...40 Using the Software 2 Select Canon DR 5010C SCSI or Canon DR 5010C USB and then click the Properties buton to display Properties 3 Click the Events tab ...

Page 43: ...s checked Note When an application is started by an event it may not work correctly depending on the application To disable the Event function check the Disable device events check box Restart Windows to enable new settings after changing the event settings ...

Page 44: ...arated 42 to 157g m2 42 to 546g m2 0 0020 to 0 0079 0 0020 to 0 026 0 05 mm to 0 20 mm 0 05 mm to 0 66 mm Business cards Cannot be scanned Can be scanned not separated Size 2 12 x 3 37 53 9 mm x 85 5 mm Thickness 0 03 0 003 0 76 0 08 mm without embossing 1 For information about eject directions see Document Eject Tray on p 45 2 For information about feeding documents see Placing a Document for Sca...

Page 45: ...scan such a document make a photocopy of the document and then scan the photocopy When you scan a batch of NCR documents make sure that they are not stuck together Note that glossy originals or card originals sometimes cannot be scanned correctly or functions such as Paper Size Detection and Deskew do not function properly due to reflected light When scanning business cards make sure to select non...

Page 46: ...Document Feed Tray and slowly open it toward you CAUTION Do not place anything other than documents on the Document Feed Tray Doing so may damage the scanner reduce scanning quality or cause the feed tray to fall off and injure someone 2 Pull out the Document Feed Tray Extension when scanning large documents ...

Page 47: ...u need to do Document Eject Tray 2 Straight Path U Turn Path Document Eject Tray 1 Note The Straight Path can be used to scan thick paper thin paper and business cards Using the U Turn Path 1 If Document Eject Tray 2 is open close it Note The U Turn Path cannot be used if Document Eject Tray 2 is open 2 Open the Document Eject Tray Extention toward you IMPORTANT Be sure to open the Document Eject ...

Page 48: ... fed IMPORTANT Be sure there is enough space for documents that are ejected behind the scanner when using the Straight Path If there is not enough space for ejected documents the documents may be damaged or a paper jam may occur Open or close Document Eject Tray 2 before starting to scan documents Opening or closing Document Eject Tray 2 while scanning may cause a paper jam ...

Page 49: ... droop down over the edge of the Document Eject Tray Extension and become jammed in the scanner Avoid this problem by attaching the Document Eject Guide 1 Open the Document Eject Tray Extention toward you 2 Attach the Document Eject Guide in the order as shown 3 Press the Document Eject Guide to attach it to Document Eject Tray Extention ...

Page 50: ... the Scanner 4 To remove the Document Eject Guide lift the Document Eject Tray Extension a little and unhook the Document Eject Guide 5 Reverse the procedure for attaching the Document Eject Guide to remove it ...

Page 51: ...ment cause a paper jam and damage the scanner Do not wear loose clothing or jewelry that may get caught in the scanner while you are operating it If they get caught in the scanner it may cause an injury Be extra careful of neckties and long hair If anything gets caught in the scanner quickly unplug the scanner to stop it If the leading edge of the documents are curled they may cause a paper jam If...

Page 52: ...ner to align them Doing so may cause a malfunction Be careful when placing a document in the scanner It is possible to cut your hand on the edge of a sheet of paper 3 Set the Document Guides so they are wider than the document to be scanned 4 Place the documents face up into the Document Feed Tray and so they touch the stoppers ...

Page 53: ...ng a curled document or a creased document can damage the document 6 Start scanning from the application Note If the paper feed operation stops due to a system error or a paper jam while the scanner is scanning resolve the problem make sure that the scanned image of the last page that was fed has been stored and then resume the scanning operation Note that documents that are printed on thin paper ...

Page 54: ...causes the Document Stoppers to go down The ISIS TWAIN Driver settings change to the manual feed mode automatically when the Feed Selection Lever is lowered 2 Place the document into the Document Feed Tray one sheet at a time and adjust the position of the Document Guides 3 Start scanning from the application 4 One sheet of the document is pushed against the document feed slot The document is fed ...

Page 55: ...together on the feed tray at one time they will be fed together Particularly very thin or curled documents will not be fed very well In this case lightly press on the leading edge of the documents when you set them When doing this be careful not to get your fingers stuck in the pickup roller Pickup Roller After you finish scanning close the Document Feed Tray and the Document Eject Tray Extension ...

Page 56: ...ISIS TWAIN Driver Help Patch code sheets only work with an application which support file separation by patch code sheets About Patch Code Sheets Patch code sheets are data in the form of PDF Portable Document Format There are 4 types of Patch Code Sheets PATCH II A4 PATCH II LTR PATCH T A4 and PATCH T LTR Click the Start button in Windows point to Programs Canon DR 5010C and then click PATCH X XX...

Page 57: ...cording of the sheets as an image has been disabled in the patch code detection settings Using Patch Code Sheets 1 Print out the patch code sheets on a printer Use paper that is the same size as the patch code sheet data Note Use A4size paper for PATCH II A4 and PATCH T A4 Use lettersize paper for PATCH II LTR and PATCH T LTR 2 Load the patch code sheet in front of the document where a file separa...

Page 58: ...in the effective area for detecting patch code patterns Make sure that the originals are not stained or marked in any way Take special care to avoid staining or marking the effective area for detecting patch code patterns Also take care to avoid bending or wrinkling the patch code sheets Damaged or marked patch code sheets cannot be read correctly To avoid a reading error make sure that the scanni...

Page 59: ...eet of paper 1 Remove any documents that have been left in the eject tray 2 Close the Document Eject Tray Extention 3 Hold the Upper unit as shown in the diagram and open it to the point where you can remove the jammed document CAUTION The pickup roller is located in the middle of the Upper unit Do not hold the protrusion on the Upper unit when you open it Doing so may deform the pickup roller or ...

Page 60: ...urred in the eject section IMPORTANT Do not pull hard on the jammed sheet remove it gently If the sheet does rip be sure to remove all of the remaining pieces of paper 5 Close the Upper unit slowly Be sure that the Upper unit is completely closed by pushing on both edges with both hands until you hear a click ...

Page 61: ...ing the Scanner 59 IMPORTANT Do not force the Upper unit to close Doing so may damage the scanner Note After removing the jammed paper check to see if the last page was scanned and then continue scanning ...

Page 62: ... or shorter than the standard Detecting Double Feed with Ultrasonic Waves This function uses ultrasonic waves to detect the gap between two pages of a document to determine that multiple documents have been fed and then stops scanning Note Ultrasonic double feed detection works when the documents overlap by 1 96 50 mm or more If the documents are stuck together with static electricity the ultrason...

Page 63: ...er is ON Cleaning the Scanner To clean the exterior of the scanner dampen a cloth with water or a mild detergent wring the cloth out thoroughly and then wipe the dirt away Then use a dry soft cloth to wipe away any moisture CAUTION Never use paint thinner alcohol or other organic solvents to clean the scanner Such solvents can damage or discolor the exterior of the scanner They also create a risk ...

Page 64: ...lly 1 Hold the Upper unit as shown in the diagram and open it slowly until it stops CAUTION The pickup roller is located in the middle of the Upper unit Do not hold the protrusion on the Upper unit when you open it Doing so may deform the pickup roller or cause a feeding error Note The location of the sensor glass and various rollers are shown below Pickup Roller Feed Roller Retard Roller Sensor G...

Page 65: ...l cause a malfunction IMPORTANT Scratches on the sensor glass may cause marks on the images and could cause feeding errors If there are scratches on the sensor glass contact your local authorized Canon dealer or service representative to replace the sensor glass 3 Wipe the rollers with a firmly wrung cloth moistened with water Guide Board CAUTION Do not use detergent to clean the rollers since any...

Page 66: ...ee Removing and Attaching the Rollers on p 67 5 Wipe the removed rollers with a firmly wrung cloth moistened with water CAUTION Do not use detergent to clean the rollers since any detergent on the rollers could cause a feeding error 6 Attach the rollers that were removed See Removing and Attaching the Rollers on p 67 7 Close the Upper unit slowly Be sure that the Upper unit is completely closed by...

Page 67: ...d open it slowly until it stops CAUTION The pickup roller is located in the middle of the Upper unit Do not hold the protrusion on the Upper unit when you open it Doing so may deform the pickup roller or cause a feeding error IMPORTANT Be sure to open the Upper unit until it stops If it is not opened all the way the shading boards cannot come out 3 Press the Start Button for about two seconds The ...

Page 68: ...oth the upper and lower shading boards Do not spray water or detergent directly on the shading boards Precision mechanisms such as the light source may be damaged 5 Press the stop button The shading board goes back in 6 Close the Upper unit slowly Be sure that the Upper unit is completely closed by pushing on both edges with both hands until you hear a click IMPORTANT Do not force the Upper unit t...

Page 69: ...e when removing or attaching the rollers Doing so may damage them Roller Replacement Message When the number of pages scanned has exceeded 250 000 pages a roller replacement message appears on the computer when it is started Buy a exchange roller kit and replace the pickup roller feed roller and the retard roller IMPORTANT If misfeeds happen often check the rollers for wear and replace them if nec...

Page 70: ...ing the Counter After replacing the feed rollers reset the counter according to the following procedure 1 Click the Start button point to Settings and then click Control Panel Note If you are using windows XP on the Start menu click Control Panel The Control Panel window is displayed 2 Double click the Scanners and Cameras icon The Scanners and Cameras Properties dialog box is displayed ...

Page 71: ...Regular Maintenance 69 3 Click on Properties for the scanner you are using 4 Click the Counter tab 5 Press the Reset button and then make sure that the counter for the Roller being used is set to 0 ...

Page 72: ...er Be careful when working on the scanner when the power is ON Do not use excessive force when removing or attaching the rollers Doing so may damage them Removing the Pickup Roller 1 Turn ON the power Note Because the pickup roller locks when the power is OFF it will not fall forward when the Upper unit is opened When the power is ON When the power is OFF 2 Hold the Upper unit as shown in the diag...

Page 73: ...he pickup roller or cause a feeding error 3 Push up on the pickup roller to open the hook and then remove the pickup roller Attaching the Pickup Roller 1 Hold the new pickup roller or the one you removed by both sides of its shaft and place it on the hooks IMPORTANT Take note of the orientation of the pickup roller Putting it in backward and forcing it may damage the scanner ...

Page 74: ... place 3 Make sure that the shaft of the pickup roller is correctly inserted 4 Close the Upper unit slowly Be sure that the Upper unit is completely closed by pushing on both edges with both hands until you hear a click IMPORTANT Do not force the Upper unit to close Doing so may damage the scanner ...

Page 75: ...e when removing or attaching the rollers Doing so may damage them Removing the Feed Roller 1 Hold the Upper unit as shown in the diagram and open it slowly until it stops CAUTION The pickup roller is located in the middle of the Upper unit Do not hold the protrusion on the Upper unit when you lift it up Doing so may deform the pickup roller or cause a feeding error 2 Remove the roller cover ...

Page 76: ... the roller lock lever down and forward and then slide it to the right 4 Shift the feed roller to the right to remove it Attaching the Feed Roller 1 Position the feed roller so the notch in the roller is facing the scanner s shaft ...

Page 77: ...Regular Maintenance 75 2 Slide the roller lock lever to the left and insert it into the feed roller hole 3 Lift up the roller lock lever and lock the feed roller 4 Attach the roller cover ...

Page 78: ...e 5 Close the Upper unit slowly Be sure that the Upper unit is completely closed by pushing on both edges with both hands until you hear a click IMPORTANT Do not force the Upper unit to close Doing so may damage the scanner ...

Page 79: ...rce when removing or attaching the rollers Doing so may damage them Removing the Retard Roller 1 Hold the Upper unit as shown in the diagram and open it slowly until it stops CAUTION The pickup roller is located in the middle of the Upper unit Do not hold the protrusion on the Upper unit when you open it Doing so may deform the pickup roller or cause a feed error 2 Remove the roller cover ...

Page 80: ...ve the roller lock lever upward and then slide it to the right 4 Shift the retard roller to the right to remove it Attaching the Retard Roller 1 Position the retard roller so the notch in the roller is facing the scanner s shaft ...

Page 81: ...egular Maintenance 79 2 Slide the roller lock lever to the left and insert it into the retard roller hole 3 Move the roller lock lever forward and down to lock the retard roller 4 Attach the roller cover ...

Page 82: ...e 5 Close the Upper unit slowly Be sure that the Upper unit is completely closed by pushing on both edges with both hands until you hear a click IMPORTANT Do not force the Upper unit to close Doing so may damage the scanner ...

Page 83: ...a SCSI The PC Does Not Recognize the Scanner p 84 Connecting via USB 2 0 Scanning Is Slow Connecting via USB 2 0 p 85 Images Are Not Scanned p 85 Documents Do Not Feed Properly p 85 Resulting Scanned Images Are Not Correct p 86 If after consulting the above section you still cannot resolve the problem contact your local authorized Canon dealer or your service representative The Scanner Does Not Tu...

Page 84: ... displayed refer to the instruction manual for the SCSI card and make the SCSI card settings again Windows NT 4 0 Workstation Click Start Settings Control Panel SCSI Adapter and make sure that the system recognizes the SCSI card properly If the system dose not recognize the SCSI card properly refer to the instruction manual for the SCSI card and make the SCSI card settings again Windows 2000 Profe...

Page 85: ... SCSI device that is connected in the daisy chain Remedy Do not use the daisy chain connection configuration See p 22 Cause The PC was turned ON before the scanner Remedy Shut down both the PC and the scanner and then turn the scanner ON first and then the PC See p 25 Cause The scanner is not ON Remedy Refer to The Scanner Does Not Turn ON on p 81 and check to see if the scanner is ON If the scann...

Page 86: ...nstruction manual for the USB 2 0 interface card Also confirm whether the USB interface card is recognized by the operating system Windows you are using Cause The scanner is not ON Remedy Refer to The Scanner Does Not Turn On on p 81 and maker sure that the scanner is turned ON If the scanner is not turned ON turn it ON See p 25 Cause The USB 2 0 interface card does not support the scanner Remedy ...

Page 87: ...orrectly Has the application software been set up correctly Is there a problem in the PC system Note When system errors result in the scanner not functioning at all turn OFF the scanner and wait at least ten seconds before turning it back ON Make sure that the last document scanned was scanned correctly when scanning continues Documents Do Not Feed Properly The following are possible causes of a d...

Page 88: ...driver or application software is not running normally Remedy If the software is set properly for scanning and normal scanning is still not possible it is possible that the scanner driver or the application software is not running normally Reinstall the scanning driver or the application software For details on how to install the scanner driver see Installing the ISIS TWAIN Driver on p 28 For deta...

Page 89: ...kness 0 03 0 003 0 76 0 08 mm Document Feeding Method Automatic Manual Scanning Method Contact image sensor Light Source LED Scanning Side Simplex Duplex Scanning Modes Black and white Advanced text enhancement High speed text enhancement Error diffusion 256 level grayscale 24 bit color Scanning Resolution 100 x 100 dpi 150 x 150 dpi 200 x 200 dpi Primary Scan Lines x Secondary Scan Lines 240 x 24...

Page 90: ... maximum 0 5 A maximum Standby Under 4 2 W Under 4 2 W Noise Not more than 61 dB Operating Environment Temperature 10 C to 32 5 C 50 F to 90 5 F Humidity 20 to 80 RH The functions described above can be used if they are supported by the application software Some functions may not be available depending on the performance of your PC and on your software Due to our ongoing efforts to improve our pro...

Page 91: ...are millimeters 15 6 398 4 12 3 312 7 5 191 4 7 6 194 7 4 188 26 3 668 17 3 440 3 2 82 3 7 95 Document Feed Tray Extension is open Document Feed Tray is open Document Eject Guide is open 21 3 541 5 6 142 Document Eject Tray 2 is open External Dimensions ...

Page 92: ...ed Selection Lever 14 49 I Installation Requirements 16 Interface Cards SCSI Cards 19 USB 2 0 Interface Card 19 ISIS TWAIN Driver Install 28 Uninstall 32 Using 35 N Normal Handling 7 O Options 88 P Packing List 11 Paper Jam 57 Patch Code Sheets 54 Power Connector 15 Power Cord 24 Power Indicator 14 Power OFF 27 Power ON 25 Power Switch 14 25 R Regular Maintenance 61 Rollers 67 Counter 68 Feed Roll...

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Page 95: ... equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC Rules Do not make any changes or modifications to the equipment unless otherwise specified in the manual If such changes or modifications should ...

Page 96: ...0 EG AMSTELVEEN THE NETHERLANDS CANON LATIN AMERICA INC 703 WATERFORD WAY SUITE 400 MIAMI FLORIDA 33126 U S A CANON AUSTRALIA PTY LTD 1 THOMAS HOLT DRIVE NORTH RYDE SYDNEY N S W 2113 AUSTRALIA CANON SINGAPORE PTE LTD 1 HARBOUR FRONT AVENUE 04 01 KEPPEL BAY TOWER SINGAPORE 098632 CANON HONGKONG COMPANY LTD 19TH FLOOR THE METROPOLIS TOWER 10 METROPOLIS DRIVE HUNGHOM KOWLOON HONG KONG PUB CE IE 460 0...

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