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Canon 9316A001AA, Simplified Service Manual

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Canon 9316A001AA Simplified Service Manual Download Page 15

 

35

6-2.  Print Head Troubleshooting Flowchart (print head operation confirmation) 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Defective 

Normal 

No 

Correct? 

Yes 

No 

Nozzle check pattern printing 

No 

Correct? 

Correct? 

Correct? 

Correct? 

Yes 

Yes 

Yes 

Yes 

No 

No 

Nozzle check pattern printing 

Connect to printer 

Nozzle check pattern printing 

Print head cleaning 

Print head deep cleaning 

Nozzle check pattern printing 

Print head deep cleaning 

Nozzle check pattern printing 

Replace ink tanks 

Summary of Contents for 9316A001AA

Page 1: ...ATIONS 3 ERROR DISPLAY 4 SERVICE MODE 5 EXTERNAL VIEW PARTS LIST 6 TROUBLESHOOTING FLOWCHART 7 SPECIAL NOTES ON SERVICING IN ASIA 8 PRODUCT TECHNICAL INFORMATION APPENDIX 1 SERVICE TEST PRINT APPENDIX 2 EEPROM INFORMATION PRINT QY8 13A0 000 Rev 00 July 13 2004 Canon Inc ...

Page 2: ...A CN Canon Bubble Jet Printer iP3000 9316A017AA EUM Print head Ink tanks BCI 3eBK BCI 6C BCI 6M BCI 6Y CD R tray 1 8cm CD R adapter 1 1 Only for CD R printing supported regions 1 2 Options None 1 3 Consumables Product name Product code Sales territory Remarks Canon Ink Tank BCI 3eBK 4479A002AA to 4479A004AA Canon Ink Tank BCI 6C 4706A002AA to 4706A004AA Canon Ink Tank BCI 6M 4707A002AA to 4707A004...

Page 3: ...ure 0C to 40C 32F to 104F Humidity 5 RH to 95 RH no condensation Power supply Power supply voltage Frequency Power consumption Standby Power off AC 100 to 120 V 50 60 Hz Approx 15 W Approx 0 5 W Approx 0 25 W AC 220 to 240 V 50 60 Hz Approx 15 W Approx 0 5 W Approx 0 25 W External dimensions Printer With the paper support and output tray retracted Approx 418 W x 286 D x 170 H mm With the paper sup...

Page 4: ...k target value BCI 3eBK 740 pages 1 500 character pattern plain paper standard mode 1 500 pages ISO JIS SCID No 5 plain paper standard mode BCI 6C 570 pages ISO JIS SCID No 5 plain paper standard mode BCI 6M 440 pages ISO JIS SCID No 5 plain paper standard mode BCI 6Y 380 pages ISO JIS SCID No 5 plain paper standard mode 2 3 Print Head Specifications Print head Type Single head with 4 removable in...

Page 5: ...stalled 1401 or it is not properly installed EEPROM data of the print head is faulty 1403 1405 Install the print head properly and close the access cover Or with the print head installed turn the printer off and on Inner cover open 1841 2 Close the inner cover and press the Resume Cancel button Inner cover open during printing on paper 1846 2 Close the inner cover and press the Resume Cancel butto...

Page 6: ...nce Printing will resume from on the front side of the next page Data which was to be printed on the back side of paper at error occurrence is skipped not printed Failed in automatic print head alignment 2500 Press the Resume Cancel button and after confirming the following perform print head alignment again Set an appropriate type and size of paper plain paper A4 or letter Check that the nozzle c...

Page 7: ...Carriage lift mechanism error 5110 Lift shaft QC1 4331 Photo interrupter WG8 5624 Sheet feed unit QM2 1220 Logic board ass y QM2 1520 1 12 times AP position error 6A00 Sheet feed unit QM2 1220 Logic board ass y QM2 1520 1 13 times Paper feed position error 6B00 Sheet feed unit QM2 1220 Logic board ass y QM2 1520 1 14 times Paper feed cam sensor error 6B10 Sheet feed unit QM2 1220 Logic board ass y...

Page 8: ...cation only Print head temperature rise If the print head temperature is high when the access cover is opened the warning is displayed 1 When the print head temperature falls the warning is released Protection of excess rise of the print head temperature If the print head temperature exceeds the specified limit a Wait is inserted during printing ...

Page 9: ... selectable 2 While holding the Power button release the Resume Cancel button DO NOT release the Power button 3 While holding the Power button press the Resume Cancel button 2 times and then release both the Power and Resume Cancel buttons Each time the Resume Cancel button is pressed the LED lights alternately in orange and green starting with orange 4 When the LED lights in green press the Resum...

Page 10: ...e below and press the Power button Times LED Destination 1 time Orange Japan iP3100 2 times Green Other than Japan non support of CD R printing A4 iP3000 3 times Orange Other than Japan non support of CD R printing LTR iP3000 LTR 4 times Green Other than Japan support of CD R printing A4 iP3000 5 times Orange Other than Japan support of CD R printing LTR iP3000 LTR 6 times or more Return to the me...

Page 11: ...continuance of production Parts for refurbishment are excluded from the above Final Order Service parts can be ordered until an inquiry of final order YFI is made by Canon Inc to each sales company at discontinuance of production Stock Date From late July 2004 Repair by Canon Inc Not available No repair is conducted by Canon Inc Service Parts Individual Components Major mechanical units Asia only ...

Page 12: ... UNIT 2 COVER CASSETTE 3 CDR TRAY ASS Y W CDR PRINTING 4 TRAY CD SUB W CDR PRINTING 5 CORD POWER 120V LAM LV CORD POWER 100V 120V CORD POWER 220V 240V CORD POWER 220V 240V AU CORD POWER 220V 240V GB HK CORD POWER 220V 240V KR CORD POWER 220V 240V CHN 6 QY6 0042 000 PRINT HEAD ...

Page 13: ...rrect Service test print check items Refer to the attached print sample 1 Non ejection of ink Yes NG 2 Top of form Off the paper NG 3 Straight line Not connected NG 4 Halftone Lines uneven density NG Replace print head and perform service test print Correct Waste ink counter less than 7 Normal Defective Yes No Yes No Yes Initialize EEPROM Power OFF Follow the refurbishment completion procedures 1 ...

Page 14: ...me Cancel button 2 times and release the Power button Resume Cancel button pressing Power LED Paper Feed LED First time Lights in orange Cassette lights Second time Lights in green ASF lights 3 Open the front door and access cover The carriage moves to the print head replacement position The Power LED blinks in green 4 Remove the print head The Power LED blinks in green 5 Fix the print head lock l...

Page 15: ... Nozzle check pattern printing No Correct Correct Correct Correct Yes Yes Yes Yes No No Nozzle check pattern printing Connect to printer Nozzle check pattern printing Print head cleaning Print head deep cleaning Nozzle check pattern printing Print head deep cleaning Nozzle check pattern printing Replace ink tanks ...

Page 16: ...ool from caught into the inside of the printer 2 Insert the fixing tool between the carriage and the main case unit and securely fix it with tape as shown in Figures B and C below Note The tape should be similar to the polyester tape used at shipment which will not easily be torn or removed or leave adhesive on the unit when removed Leave a sufficient length of tape to fix the tool so that the tap...

Page 17: ... and transported alone perform the following 1 Install both the black and color ink tanks to prevent the nozzles from drying 2 Attach the protective cap used when the packing was opened to the print head to protect the print head face from damage due to shocks ...

Page 18: ...sion Change the paper feeding method from the cassette to the auto sheet feeder 5 C Safety during transportation Carriage lock lever dislocation With the print head and ink tanks installed The phenomenon occurred in the freight handling test When returning the repaired printer to the user insert the fixing tool A4 plain paper folded 5 times between the main case and the carriage and fix it with ta...

Page 19: ... Wipe any soiling or dirt off from the sheet feed unit and the bottom case unit ribs 2 On the rib s inside the sheet feed unit used for duplex printing ink mist may accumulate smearing paper 8 C Print results Scratches on paper PP 101D PP 101 PR 101 SG 101 etc Paper feeding from the cassette Multiple number of sheets loaded Paper is scratched Marks appear on printed paper Change the paper feeding ...

Page 20: ...40 ...

Page 21: ...DVD R direct printing unit built in By incorporating CD R DVD R tray feeder functionality into the printer CD R DVD R direct printing can be performed without using a CD R tray feeder Front loading and operation without any lever settings offers easy and quick printing 2 New design Complete renovation to a new generation printer design Elegant looking housing with mirror finished surface Various f...

Page 22: ...ervice test print sample below confirm the following items Check 1 nozzle check pattern Ink shall be ejected from all nozzles Check 2 top of form accuracy The line shall not extend off the paper Check 3 vertical straight lines The line shall not be broken Check 4 halftone There shall be no remarkable streaks or unevenness Check 5 CD R automatic print head alignment sensor correction The results sh...

Page 23: ...g count manual deep cleaning timer dot count ink tank or print head replacement 9 Cleaning time BK CL 10 Print head replacement count 11 Ink tank replacement count pigment BK dye BK C M Y 12 Ink status pigment BK dye BK C M Y 13 Power on count soft 14 Automatic print head alignment by user 14 1 Manual print head alignment by user 15 User print head alignment values Bkoe Coe Moe SCoe SMoe PBKoe BKb...

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