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Troubleshooting
> An Error Message Is Displayed on the LCD
An Error Message Is Displayed on the LCD
If an error message is displayed on the LCD, take the corresponding action described below.
Message
Action
The following ink may have run out.
Replacing the ink tank is
recommended.
U041
If the lamp on the ink tank is flashing, ink may have run out.
Replacing the ink tank is recommended.
If printing is in progress and you want to continue printing,
press the
OK
button with the ink tank installed. Then printing
can continue. Replacing the ink tank is recommended after
the printing. The machine may be damaged if printing is
continued under the ink out condition.
Routine Maintenance
Note
If multiple ink lamps are flashing red, see
Routine
Maintenance
and check the status of each ink tank.
Print head is not installed.
Install the print head.
U051/
The type of print head is incorrect.
Install the correct print head.
U052
Follow the directions given in your setup sheet to install the
Print Head.
If the Print Head is already installed, remove the Print Head
once and then reinstall it.
If the error is not resolved, the Print Head may be damaged.
Contact your Canon service representative.
Some ink tanks are not installed in
place.
U072/
More than one ink tank of the following
color is installed.
U071
Some ink tanks are not installed in the correct position.
(The lamp on the ink tank flashes.)
More than one ink tanks of the same color are installed.
(The lamp on the ink tank flashes.)
Confirm that the ink tanks are installed in the appropriate
positions.
Routine Maintenance
The remaining level of the following ink
cannot be correctly detected.
Replace the ink tank.
U130
The remaining ink level cannot be correctly detected. (The
lamp on the ink tank flashes.)
Replace the ink tank and close the Scanning Unit (Cover).
Printing with an ink tank that was once empty may damage
the machine.
If you want to continue printing in this condition, you need to
release the function for detecting the remaining ink level.
Press and hold the
Stop
button for at least 5 seconds, and
then release it.
With this operation, releasing the function for detecting the
remaining ink level is memorized Please be advised that
Canon shall not be liable for any machine malfunction or
damage caused by refilled ink tanks.
Routine Maintenance
Note
If the function for detecting the remaining ink level is
disabled, the ink tank in gray is displayed on the LCD
when checking the current ink level.
Routine Maintenance
The following ink tank cannot be
recognized.
U043
U140
U150
The ink tank is not installed. Install the ink tank.
Routine Maintenance
The ink tank is not compatible with this machine. (The
lamp on the ink tank is off.)
Install an appropriate ink tank.
Routine Maintenance
An ink tank error has occurred. (The lamp on the ink tank
is off.)
Page 666 of 815 pages
An Error Message Is Displayed on the LCD
Summary of Contents for 2921B002
Page 11: ...Page top Page 11 of 815 pages How to Navigate Menus on the LCD ...
Page 17: ...Page top Page 17 of 815 pages Printing Photos Saved on the Memory Card ...
Page 53: ...Page top Page 53 of 815 pages Printing Documents Macintosh ...
Page 66: ...Page top Page 66 of 815 pages Loading Paper ...
Page 91: ...Page top Page 91 of 815 pages When Printing Becomes Faint or Colors Are Incorrect ...
Page 94: ...Page top Page 94 of 815 pages Examining the Nozzle Check Pattern ...
Page 148: ...Page top Page 148 of 815 pages Selecting a Photo ...
Page 150: ...Page top Page 150 of 815 pages Editing ...
Page 152: ...Page top Page 152 of 815 pages Printing ...
Page 224: ...Page top Page 224 of 815 pages Attaching Comments to Photos ...
Page 228: ...See Help for details on each dialog box Page top Page 228 of 815 pages Setting Holidays ...
Page 266: ...Page top Page 266 of 815 pages Setting Paper Dimensions Custom Size ...
Page 279: ...Page top Page 279 of 815 pages Printing with ICC Profiles ...
Page 304: ...Page top Page 304 of 815 pages Printing Template Forms Such As Lined Paper or Graph Paper ...
Page 410: ...Printing Photos Sending via E mail Editing Files Page top Page 410 of 815 pages Saving ...
Page 492: ...installed Page top Page 492 of 815 pages Custom Dialog Box ...
Page 499: ...Page top Page 499 of 815 pages Scanner Button Settings Tab Save ...
Page 631: ...Page top Page 631 of 815 pages Printing with Computers ...
Page 664: ...Page top Page 664 of 815 pages If an Error Occurs ...
Page 751: ...Before Installing the MP Drivers Page top Page 751 of 815 pages Installing the MP Drivers ...