Canon 2161B002, User Manual, Page: 786 / 811

Messages regarding paper
Cannot cut paper.
Cause Corrective Action
There are sheets left on the Ejection Guide . Remove the paper.
There is a foreign object by the Output Tray ,
obstructing the Cutter Unit . Remove the foreign object.
You are not using the printer under the recommended
environmental conditions for the paper. Use the printer only where the recommended
environmental conditions for the paper are met.
Note that various environmental conditions are
recommended for various types of paper. For details
on the recommended environmental conditions for
paper, see “Types of Paper”. (→P.169)
You are using paper that is not compatible with
automatic cutting. Cut the roll manually.
(→P.193)
The Cutter Unit stops in the middle of cutting. Move the Carriage to the left, remove the paper, and
return the Carriage to the right. If the roll cannot be
cut using the Cutter Unit , cut the roll manually.
(→P.201)
(→P.217)
(→P.193)
The Cutter Unit is not installed. Install the Cutter Unit .
(→P.702)
In other cases, the Cutter Unit may be damaged. Contact your Canon dealer for assistance.
Rel lever is in wrong position.
Cause Corrective Action
Lower the Release Lever . The Release Lever is up.
If the error occurs again, turn off the printer and wait
a while before restoring power.
772 Error Message