64
Troubleshooting
Print Results Not Satisfactory
Cannot Print to End of Job
Part of the Page Is Not Printed
Ink Does Not Come Out/Printing Does Not Start/Printing Is Blurred/
Colors Are Wrong/Straight Lines Are Misaligned
Cause
Action
Size of the print data is extremely large
(Windows XP/Windows 2000 only).
In Windows XP and Windows 2000, click
Print Options
on the
Page Setup
sheet. Then, select the
Reduce spool data size
check box in the displayed
dialog.
Selecting
Reduce spool data size
may reduce the print quality.
Cause
Action
Page Size
setting in the printer driver
does not match the actual size of the
paper loaded in the printer.
If the Page Size setting, set in the application software you are printing from or
in the printer driver, does not match the actual size of the printing paper, part of
the page may not be printed.
Check the page size setting in your application. Then, check
Page Size
on the
Page Setup
sheet in the printer properties dialog box of the printer driver
(Windows) or the
Page Setup
dialog box of the printer driver (Macintosh).
You are performing automatic duplex
printing.
When performing automatic duplex printing, the printable area at the top of the
page will be 0.08 inches / 2 mm narrower than the usual. For this reason, the
bottom of the page may not be printed. To prevent this, select
Use reduced
printing
from the printer driver.
Important
Reduced printing may affect the layout depending on your document.
(1)
Open the printer properties dialog box.
(2)
Click
Print Area Setup
in the
Page Setup
sheet and select
Use reduced
printing
.
(1)
Open the
dialog box.
(2)
Select
Duplex Printing & Margin
in the pop-up menu.
(3)
Select
Automatic Duplex Printing and
click
Use reduced printing
in
Area
.
Cause
Action
Ink tank is empty.
Open the Top Cover and check the ink lamps.
If an ink lamp is flashing red slowly at about 3-second intervals, ink is running
low. If an ink lamp is either flashing red fast at about 1-second intervals or is not
lit, the tank is empty.
Replace the ink tank, and close the Top Cover.
See “Replacing an Ink Tank” on page 26.
Note
For details on different flashing speeds, see “Replacing an Ink Tank” on
page 26.
