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129975.PDF
CANNONDALE LIMITED WARRANTY
Cannondale Headshok (SUPERMAX, LEFTY, Fatty, Solo) suspension products are covered
under the terms and conditions of the Cannondale Limited Warranty. It is available on the
Policies page of our website at:
www.cannondale.com
Be sure to read the exclusions listed in the limited warranty. For example, damage from
accidents and improper maintenance are not covered.
definitions related to forks:
The fork structure is covered in the FRAMES section of the Cannondale Limited Warranty.
“Fork structure” means certain structural parts of the fork, specifically the fork legs, outer
tube, the steerer tube, steerer tube clamps and the inner tubes with attached dropouts or
spindle. Cable clamps, needle bearings, races, and bushings which are part of the telescopic
assembly are normal wear and tear items and ARE NOT covered by the limited lifetime
warranty.
The internal fork internal parts are covered by the 1 year (2 years in EU countries) warranty
against defects in materials or workmanship described in the COMPONENTS section
of the Cannondale Limited Warranty. “Internal fork parts” are defined as items such as
damping cartridges and their internal parts, seals, o-rings, air cylinders, air pistons, springs,
elastomers, bumpers, bushings, needle bearings, races, and oil. Normal wear and tear on
these items is NOT covered by this 1 year (2 in EU) warranty. Like brake pads on a car, you
should expect to have these items professionally replaced or renewed as you use the fork and
they wear.
Fork Warranty Claims
For any warranty claim to be considered, the bicycle/fork must be brought into an Authorized
Cannondale Retailer on the continent on which the bicycle/fork was purchased. The bicycle/
fork must be in assembled condition and accompanied by the original, dated sales receipt for
the bicycle/fork.
Dealer Locator at:
www.cannondale.com/dealerlocator
