Cannondale CY22 Moterra Neo Owner'S Manual Supplement Download

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Replacement Parts

Service Kits

Replacement Parts

Service Kits

Item

Kit #

Kit Description

View

SRAM UDH

K91042

Motera Neo

Alloy

Link

K91002

Moterra Neo

Carbon

Link

K91012SM

Moterra Neo Yoke SM

K91032MD

Moterra Neo

Alloy

Yoke MD

K91022MD

Moterra Neo

Carbon

Yoke MD

K91012LG

Moterra Neo Yoke L/XL

K36002

Moterra Neo Link/CS/SS/Pivot Hardware

K36012

Expanding Axle Hardware 97mm

K36022

Moterra Neo/Habit Shock Bolts Upper

K36032

Moterra Link/CS/SS/Pivot Bearings

K34211

Neo Key Cover

2,3

KP312/

Open Oval Grommet x10

1,2

K32042

Moterra Neo

Alloy

HT Cable Grommet Qty2

K36042

Moterra Neo/Habit Yoke Bolts w/ Shims

K76042

Moterra Neo DT Bottom Exit Batt Rail

K32052

Neo Alloy Rail Cable Guides Qty4

K34012

Battery Cover DT Bottom Exit 750wh

K76012

Neo Latching Charge Port Holder

K32032

Moterra Neo CS Cable Guide

K34072

Moterra Neo CS Protector

K34082

Moterra Neo SS Protector

Summary of Contents for CY22 Moterra Neo

Page 1: ...READ THIS SUPPLEMENT AND YOUR CANNONDALE BICYCLE OWNER S MANUAL Both contain important safety information Keep both for future reference CY22 Moterra Neo English Owner s Manual Supplement ...

Page 2: ...be taken to avoid damage SYMBOLS NLGI 2 NGLI 2 synthetic grease Apply NGLI 2 synthetic grease ANTI S Anti Sieze Lubricant Apply Permetex Anti Sieze Lubricant 2 Medium strength removable thread lock Apply Loctite 242 blue or equivalent N m Tightening torque in Newton meters ILLUSTRATIONS Throughout this manual all product images graphics and figures shown are for illustration purposes only and may ...

Page 3: ...ry region location information Download available manuas or supplements from our website http www cannondale com Contacting Cannondale Cannondale USA Cycling Sports Group Inc 1 Cannondale Way Wilton CT 06897 USA 1 800 726 BIKE 2453 CSG Europe Woudenberg Cycling Sports Group Europe B V Geeresteinselaan 57 3931JB Woudenberg The Netherlands International Distributors Consult our website to identify t...

Page 4: ...kewise there are various drive assist system manufacturers Shimano BOSCH Bafang Yamaha etc How does the Drive System work It is important to know that when the drive assist system is turned ON the drive unit engages to provide power only while you are pedaling The amount of power provided by the drive unit depends on your pedaling force and on the assistance mode level you set with the handlebar c...

Page 5: ...lways have mechanical work done by an Authorized Cannondale Dealer No Modification DO NOT MODIFY THIS BICYCLE DRIVE SYSTEM IN ANY WAY FOR ANY REASON Doing so can result in severe damage in faulty or in dangerous operating conditions or in violation of local laws Dealers and Owners MUST NOT change alter or modify in any way the original components of the bicycle or drive assist system e g the speci...

Page 6: ...appropriately depending on the riding conditions such as on slippery trails tight turns or unstable or uneven surfaces Set assistance level to eco lowest assist or to off before descending technical trails e g tight downhill switchbacks When not riding Turn the drive system off to prevent unauthorized use Do not ride the e bike without the battery Make sure the battery is fully charged before ever...

Page 7: ...this bicycle To determine if coverage is provided you should contact your insurance company or agent Also make sure your speed e bike is insured and registered according to the local laws Ride sensibly and safely around others the application of power by means of the electric motor assist means that riders can reach high speed Riding faster increases the risks of serious accidents Watch out for ot...

Page 8: ...ckaging Package the battery inside a shipping container to prevent damage The battery must be removed before flying and may be subject to special handling by the air carrier CHARGING Bring the battery and charger indoors and allow to reach room temperature before charging Make sure charger and A C outlet are the same voltage Locate both charger and battery indoors in a clean dry area with good ven...

Page 9: ...n the seat post itself You must not rely on this marking as an indication of the proper minimum seat post insertion depth You can be severely injured paralyzed or killed in an accident if you ignore this warning Rear Shocks Select only compatible shocks and forks for your bike Do not modify your bike in any way to mount one Have your shock or fork installed by a professional bike mechanic Riding w...

Page 10: ...e Fork Axle From Bottom Of Frame Head Tube Maximum Fork Length You must select a replacement fork not only based on head tube diameter but the critical factor of frame maximum fork length Do not exceed maximum fork length Exceeding the MAXIMUM FORK LENGTH limit can overload the frame causing it to break while riding Your retailer MUST follow and observe this specification for your bike For Maximum...

Page 11: ...t or accessory 4 If there is less than 10 mm of clearance available the component or accessory must be adjusted or changed until l there is at least 10 mm of clearance Maintain 10 mm of clearance between rear tire any rear rack saddle seat post frame seat tube or any mounted accessory Check following saddle or seat post adjustments If you have questions maintaining tire clearances for parts of you...

Page 12: ... drilled or modified in any way PERIODIC INSPECTION REQUIRED The rack and frame mounting points must be periodically inspected for damage as part of your routine bicycle maintenance SECURE RACK CONTENTS You must make sure that all items placed in the rack are secure and cannot be thrown out or shifted in the rack while riding You must prevent any parts of the contents the straps or the tie downs u...

Page 13: ...eur N A Seat Post Dia Binder 31 6mm 34 9mm Min Seat Post Insert 100mm Max Seat Post Insert SM 235mm MD 260mm LG XL 280mm Tire Size x Max Tire Width measured SM FT 29 x 2 6 SM RR 27 5 x 2 6 MD LG FT RR 29 x 2 6 Max Fork Length 583mm Rear Shock Eye to Eye Stroke Bushing Width 230mm COIL 60mm Frame M8 x 20mm Yoke N A Sag 25 15mm Chain Guide e thirteen CG3UPM 100 Bosch Gen4 Rear Brake Mount Type Min M...

Page 14: ...7 0 77 77 E Seat Tube Angle Actual 70 5 70 0 70 5 71 F Standover 75 5 75 5 76 77 G Head Tube Length 10 5 11 5 12 5 13 5 H Wheelbase 120 9 123 5 127 130 9 I Front Center 75 8 78 2 81 6 85 5 J Chain Stay Length 45 2 45 5 45 5 45 5 K Bottom Bracket Drop 1 8 3 0 3 3 L Bottom Bracket Height 35 35 35 35 M Fork Rake 4 4 4 4 4 4 4 4 N Trail 12 8 12 8 12 8 12 8 O Stack 61 7 62 6 63 5 64 4 P Reach 43 5 45 5...

Page 15: ...Tube Angle Actual 69 6 69 2 69 7 70 2 F Standover 76 3 76 3 76 7 77 7 G Head Tube Length 10 5 11 5 12 5 13 5 H Wheelbase 121 7 124 2 127 6 131 5 I Front Center 76 6 79 82 4 86 3 J Chain Stay Length 45 2 45 2 45 2 45 2 K Bottom Bracket Drop 1 1 1 1 1 1 1 1 L Bottom Bracket Height 35 6 35 6 35 6 35 6 M Fork Rake 4 4 4 4 4 4 4 4 N Trail 13 5 13 5 13 5 13 5 O Stack 62 3 63 3 64 2 65 1 P Reach 42 6 44 ...

Page 16: ... Dia Binder 31 6mm 34 9mm Min Seat Post Insert 100mm Max Seat Post Insert SM 235mm MD 250mm LG XL 280mm Tire Size x Max Tire Width 29in x 2 6in measured 27 5in x 2 6in measured Max Fork Length 571mm Rear Shock Eye to Eye Stroke Bushing Width 230mm 60mm Frame M8x20mm Yoke Bare EQ 230mm 50mm Frame M8x20mm Yoke Bare Sag 25 Rear Brake Mount Type Min Max Rotor Dia Post Mount 180mm 220 mm Rear Axle Type...

Page 17: ...Effective 77 77 77 77 E Seat Tube Angle Actual 69 8 69 5 69 5 69 5 F Standover 75 4 75 4 76 3 77 G Head Tube Length 11 5 11 5 12 5 13 5 H Wheelbase 119 6 122 124 9 128 8 I Front Center 74 5 76 7 79 6 83 5 J Chain Stay Length 45 2 45 5 45 5 45 5 K Bottom Bracket Drop 1 6 3 3 3 L Bottom Bracket Height 34 1 35 35 35 M Fork Rake 4 4 4 4 4 4 4 4 N Trail 11 1 12 1 12 1 12 1 O Stack 61 8 63 1 64 1 65 P R...

Page 18: ... on the bottom bracket It is a 7 character barcode See inset _____________________________________ Frame Serial Number Bike Registration To register your bike Go to the Product Registration section of our website at www cannondale com Actual bike appearance will differ 1 Drive unit 2 Drive Controls Display 3 Internal Battery 4 Charge port 5 Wheel Sensor 6 Serial number Identification ...

Page 19: ...17 Technical Information Routing Alloy Routing Alloy RL SS DP RB RD RB DP RD CP RD Rear derailleur RB Rear brake SS Sensor DP Dropper post CP Charge port RL Rear lighting Identification ...

Page 20: ...hnical Information Routing Carbon 138688 Rev 1 04 22 SS CP RD RB RB DP RD LT DP HMI Routing Carbon RD Rear derailleur RB Rear brake SS Sensor DP Dropper post CP Charge port HMI Bosch controller LT Light option Identification ...

Page 21: ...ed on carbon frames The sleeve placed over the fork steerer prevents direct cable contact with a moving steerer The cable sleeve must be sized to the correct height depending on the headtube length The cable sleeve height should be within 10 25mm of the bottom of the upper headtube bearing as shown Anti wear wrap 8 In addition to the sleeve the cables between the lower Acros headset spacer and the...

Page 22: ...he steering tube then add the anti wear wrap The anti wear wrap is additional protection not a substitute for proper careful set up of wires and brake lines INSPECTION A carefully inspection of all cables wires anti wear wrap sleeve headset parts frame interior and the fork steerer should be performed regularly by a professional bicycle mechanic every 6 months If any damage or worn parts are found...

Page 23: ... all frame protectors and guards are present are installed correctly and are in good condition Guards Protectors Identification 3 10 1 2 11 7 6 16 12 4 13 15 14 5 8 9 17 17 Guards Protectors 1 CS inner 2 CS outer 3 SS outer 4 Speed sensor cover 5 CS front 6 ST upper 7 Sleeve 8 SS outer 9 SS inner 10 CS outer 11 CS upper 12 CS front 13 Bolt cover carbon 14 Motor covers carbon shown 15 Skid Plate 16...

Page 24: ...ng diagrams list tightening torques and locations for the frame fasteners bolts screws nuts on your bicycle Setting the correct torque is very important to your safety and to the durability and performance of your bicycle Always use a calibrated torque wrench Follow the manufacturer torque instructions for all the components of your bike Some fasteners have a pre applied threadlock patch the effec...

Page 25: ...torque until tight Self tapping 2x 8 N m 2x 7 N m 4x 20 N m 1 5 N m No Loctite 13 N m 4x 8 N m Torque until tight Self tapping 4x10 N m Self tapping 4x15 N m 2 N m 2x9 N m 4x2 N m 4x 5 N m Battery Brackets 6x2 N m 2x7 N m 5 N m 3 N m Grease O ring 25 N m See Universal Derailleur Hanger UDH Carbon Frame ...

Page 26: ...e key and operate the lock then remove and wipe the key clean Record Key Number Be sure to write down the key serial number a on the line below The serial number is required to order spares and replacements Replacement keys are obtained from the key manufacturer _____________________________________ ___ Key Serial Number 2 c 1 3 a b The key 2 unlocks the internal battery mount mechanism See Downtu...

Page 27: ...to the connector 3 Follow the manufacturer s charging instructions for the duration of charging 4 Disconnect the charger cable from the port close the cover and the latch 5 Disconnect the charger from its source of power Follow the drive system manufacturer s instructions for charging and handling the battery Be sure to inspect the condition of the battery in accordance with manufacturer s specifi...

Page 28: ...ame To install the battery 1 Secure the bike upright to prevent it from falling over 2 Turn the key clockwise to release the battery frame latch 3 Insert the lower parts of the battery so that the battery socket engages with the frame connector 4 4 Press in on the top of the battery causing the ramp and lock to engage fully 5 Remove the key 6 Install the battery cover 1 and secure it with the cove...

Page 29: ...27 Technical Information Downtube Battery 1 Battery Cover 2 Cover Knob 3 Battery 4 Battery frame connector 5 Ramp 6 Retention lock 7 Key 8 Key Cover Identification 1 2 3 4 6 7 8 5 ...

Page 30: ...faces with isopropyl alcohol and a clean shop towel 2 Apply anti seize thread lubricant Perma tex to all contact surfaces including the inside chamfer on the yoke bolts Do not use grease grease does not perform as well as anti seize 3 Clean the smaller male yoke bolt and apply a 3 mm wide band of Loctite 242 blue at the first few threads 4 Make sure the spacers are located betwen the yoke and the ...

Page 31: ...y Link Yoke 1 2 10 9 7 0 N m 2 4 3 7 8 5 6 1 Seatstay 2 Seatstay link Spacer 2X 3 Seatstay Bolt 2X 4 Frame Link 5 Link Yoke Spacer 2X 6 Link Yoke Bolt 2X 7 Link Axle Bolt 8 Bearing Spacer 9 Seatstay Chainstay Bolt 2X 10 Bearing Spacer 4x Identification ...

Page 32: ...stic dowel into the drive side and drive it out 5 To remove the axle insert a 6 mm hex key on the non drive side and turn counter clockwise until it can be removed To install the LockR 1 Disassemble and clean all parts of the LockR axle Do not install it assembled Inspect the parts for damage e g burrs scratches deformity and wear Replace the entire LockR assembly if any damage is found 2 Apply a ...

Page 33: ...31 Technical Information LockR Axle Unthread tap mallet dislodge remove 4 3 Insert 5mm turn to free 5m m 3 Remove 6m m Unthread Remove 1 T25 5 N m N L G I 2 1 N m N L G I 2 DO NOT INSTALL ASSEMBLED ...

Page 34: ...ean any dirt or debris on the dropout with a nylon brush old toothbrush Inspect the area for any damage especially after a crash or impact Take corrective action when required Use a good quality torque wrench and tighten to the specified torque NOTICE Follow the manufacturer instructions when mounting the UDH hanger to the frame SRAM https www sram com en sram models ac drhg mtb a1 1 UDH dropout 2...

Page 35: ...Expanding Axle Hardware 97mm 1 F K36022 Moterra Neo Habit Shock Bolts Upper 2 G K36032 Moterra Link CS SS Pivot Bearings 1 H K34211 Neo Key Cover 2 3 I KP312 Open Oval Grommet x10 1 2 J K32042 Moterra Neo Alloy HT Cable Grommet Qty2 2 K K36042 Moterra Neo Habit Yoke Bolts w Shims 1 L K76042 Moterra Neo DT Bottom Exit Batt Rail 2 M K32052 Neo Alloy Rail Cable Guides Qty4 2 N K34012 Battery Cover DT...

Page 36: ...ra Neo Rear Rack 4 Y K11012 Moterra Neo Rear Fender 4 Z K76072 Moterra Neo Rear Rack Fender Mount Kit 4 AA K76082 Moterra Neo Alloy Motor Mount Bracket 2 BB K34062 Moterra Neo Gen4 Skid Plate Carbon 3 CC K34092 Moterra Neo Carbon Gen4 Motor Cover 3 DD K76052 Moterra Neo Carbon Motor Bolt Cover 3 EE K28112 eMTB Internal Routing Stem 35x45 Carbon 3 FF K35012 1 5 1 8 Int Hdset 28 6 52 60 45 83 Carbon...

Page 37: ...35 Replacement Parts Service Kits E U U U I G D B P U A R U U V U G C K C Carbon Alloy Yoke Link Seatstay Chainstay VIEW 1 ...

Page 38: ...36 CY22 Moterra Neo Replacement Parts Service Kits 138688 Rev 1 04 22 48 3 52 57 44 47 10 14 H N L F G G I J O F AA S M U Frame Alloy VIEW 2 ...

Page 39: ...37 Replacement Parts Service Kits U N L O M I BB CC GG DD F G G G G H EE FF HH Frame Carbon VIEW 3 D ...

Page 40: ...38 CY22 Moterra Neo Replacement Parts Service Kits 138688 Rev 1 04 22 W M5x20T25WITH LOCKWASHER ANDWASHER 2 4 4 7 6 2 6 N Y Accessories Alloy Carbon VIEW 4 ...

Page 41: ... system shielding secure attachment of battery and key covers Before and after each ride INSPECT Clean and visually inspect entire bike frame swingarm linkage assembly for cracks or damage CHECK Tightening torques for components found in this supplement Every few ride or after each hard ride PROFESSIONAL BICYCLE MECHANIC HOW OFTEN Disassemble clean inspect re grease replace worn or damaged parts i...

Page 42: ... dirt CLOSE ALL COVERS NOTICE DO NOT power wash or spray water under high pressure to clean Power washing will force contaminants into parts where they will promote corrosion immediately damage or result in accelerated wear DO NOT use compressed air to dry DO NOT use abrasive or harsh chemical cleaners solvents which can damage the finish or attack and destroy both the outside and internal parts W...

Page 43: ...41 Maintenance Record ...

Page 44: ...ROPE Cycling Sports Group Europe B V Geeresteinselaan 57 3931JB Woudenberg The Netherlands service cyclingsportsgroup com CANNONDALE UK Cycling Sports Group Vantage Way The Fulcrum Poole Dorset BH12 4NU 44 0 1202732288 sales cyclingsportsgroup co uk www cannondale com 2022 Cycling Sports Group CY22 Moterra Neo 138688 Rev 1 ...

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