CLEANING
All cleaning should be carried out when the heater is cold. Normally the
heater should only need wiping with a lint-free damp cloth. Any stubborn
stains can be removed with a non-abrasive spray on cleaner. If an abrasive
cleaner is used the paint finish will be damaged.
Internally the heater should only be cleaned by an authorised service person.
If your heater requires attention contact your supplier or authorised service person
Flame characteristics
Important:
The appliance should be inspected before use and at least annually by an
authorised service person. More frequent cleaning may be required due to
excessive lint build-up from carpeting, bedding materials, pet hair, etc.
It is imperative that control compartments, burners and circulating air pas-
sage ways of the appliance be kept clean.
Do not use this fire if the glass is cracked or with the glass safety screen
removed.
Do not use fire with broken or missing logs.
For heater fitted with the glass front:
All cleaning should be carried out when the heater is cold. Clean the outer
glass with a mild liquid or spray on glass cleaner.
Do not use harsh abrasive cleaners or sharp metal scrapers to clean the
heater glass front since they can scratch the surface, which may result in
shattering of the glass.
The heater flame should be stable, not lifting from the burner. The logs
should glow after approximately 15 minutes operation on HIGH setting.
The heater is a fuel effect unit and is designed to operate with luminous
flames and may exhibit slight carbon deposit on the logs. If there is any
excess carbon build-up on logs, or the burner flame is unstable, contact
Sampford IXL in your state (See rear page).
To check the operation of the electronic (module) controller (Techrite)
you will require a digital multimeter with the functions to measure ac / dc
voltage, Continuity, resistance and micro-amps.
It is critical that the appliance is earthed and that the active and neutral are
not reversed.
If there is power to the electronic module, the ignition module
may be in lockout.
To reset the module turn off the power supply for 15 seconds
and then turn the power on again.
Check the diagnostic LED to determine fault code.
TROUBLESHOOTING-(DO NOT MODIFY THIS APPLIANCE)
Item no check Action
2 Power present but appliance not
operating
3 After resetting the module and
the appliance is still not
operating.
4 If the fuse is o.k. and there is
power to electronic module
Check 240 volts power to heater in incoming plug
Connector
Check the external 1.5 amp fast blow fuse in loom.
Check other connections are in place. If the last checks are
correct the ignition electrode should spark at the same time as
the gas control solenoid valves open. At this point the spark
electrode will activate for up to 10 seconds maximum until the
flame has been established.
1 No ignition when appliance is
turned on
Check spark electrode ,
spark connection, gas supply
Check
Flame sense electrode,
lead, connection polarity, earthing on
burner
Check room air and combustion fans
run, pressure switches and silicon
tubes from kinks
Check combustion fan for
obstructions, check room air fan for
lint build up.
Check contact on Pressure Switch for
fault, audible sound should be heard
when contact made.
Trouble shooting Guide for Ignition Controller ( Techrite)
There is a greeen and red LED on the ignition controller. These act as diagnostic aids
when ignition does not occur.
Green LED:
this is on when the board is energised
Red LED:
this flashes according to the fault code.
Fault Codes
Long
Short
Meaning
Action
0
2
Normal startup
1
0
normal operation
2
1
Maximum ignition attempts
2
2
Flame failure lockout
1
2
Pressure switch off
1
3
Pressure switch on
3
1
Pressure switch failed
9
20
The Cannon appliance is warranted against defects in materials and
Warranty service, which includes parts and labour for the replacement or
repair of defective parts, is available through the CANNON distributor.
(Details below or on page 24).
Consumers are responsible for service person’s travel outside normal
service areas (approximately seventy (70) kilometer radius from the nearest
Cannon dealer’s location), local transport costs, or any preventative
maintenance works as described in
Any product subjected to misuse, abuse, negligence, accident or alteration
will have its warranty voided. The defacement of serial plate will also void
warranty.
If installation is not carried out in accordance with manufacturer’s
instructions, this warranty may be void.
The customer must keep their “Tax Invoice” as proof of purchase of this
product and compliance certificate as proof of required installation.
workmanship for a period of two (2) years from its date of original
purchase, applicable only for residential use in Australia.
this manual.
Enter the details of the date installed and the Compliance Certificate
number in the appropriate area on the rear page of this manual.