CHAPTER 13
EN
FAULT
If the fault should persist, contact a Candy Service Centre. For prompt servicing, give the model of the washing machine, to be
found on the label placed on the cabinet inside of the porthole or on the guarantee certificate.
Important
1 The use of environment friendly detergents without phosphates may produce the following effects:
- The discharge rinse water may result cloudier due to the presence of zeolites in suspension. This does not compromise the
efficiency of the rinses.
- The presence of white powder (zeolites) on the washing at the end of the washing cycle. This does not remain incorporated in
the fabric and does not alter the colour.
- The presence of foam in the last rinse water which is not necessarily a sign of inadequate rinsing.
- The non-ionic surface-active agents present in the composition of washing machine detergents are often difficult to remove
from the washing itself and, even in small quantities, may produce visible signs of the formation of foam.
- Carrying out further rinses, in cases such as this, is not useful.
2 If your washing machine fails to function, carry out the above-mentioned checks before calling the Candy Technical Assistance
Service.
1. Does not function
on any
programme
2. Does not load
water
3. Does not discharge
water
4. Door will not open
5. Water on floor
around washing
machine
6. Does not spin
7. Strong vibrations
during spin
8. Display reads error
0, 1, 5, 7, 8, 9
9. Display reads error 2
10.Display reads error 3
11.Display reads error 4
Mains plug not plugged in
Start button not pressed
No power
Electric circuit fuses failure
Load door open
Selector knob in OFF position
See cause 1
Inlet tap turned off
Discharge tube bent
Odd material blocking filter
Start button pressed in
Leak from the washer between the tap
and inlet tube
The washing machine has not
discharged water
“No spin” setting
Washing load not evenly distributed
Washing machine not perfectly level
Transit brackets not removed
-
No water fill.
No pump out.
Machine overfilled with water.
Insert plug
Press Start button
Check
Check
Close load door and press start button
Select the required programme
Check
Turn on water inlet tap
Straighten discharge tube
Check filter
Release start button
Replace washer and tighten the tube
on the tap
Wait a few minutes until the machine
discharges water
Select a spin speed other than 0
Distribute the washing evenly
Adjust special feet
Remove transit brackets
Call service.
Check water supplies are on.
Check drain is clear.
Check drain hose is not kinked.
Turn off water supply to machine.
Call service.
CAUSE
REMEDY
70
