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LIMITED WARRANTY STATEMENT

MULTI ZONE INVERTER AIR CONDITIONING SYSTEM WITH HEAT PUMP

This warranty should be registered on our website 

www.cooperandhunter.us

 within 60 days of installation

The warranty is only valid when unit is installed by a Licensed HVAC Technician

FOR WARRANTY SERVICE OR REPAIR:
Contact your installing contractor. You may nd the installer’s name on the equipment or in your Owner’s packet.
Complete product registration below and send back by e-mail at [email protected]

C&H distributor (hereinafter “Company”) warrants this product against failure due to defect in materials or 

workmanship under normal use and maintenance as follows. All warranty periods begin on the date of original 

installation. If the date cannot be verified, the warranty period begins one hundred twenty (120) days from date of 

manufacture. Damage resulting from failure to use, install or maintain the product in a manner consistent with our/

manufacturer’s recommendations shall render the warranty void. Cooper&Hunter, at its option, may request a report 

from a qualified technician prior to honoring a warranty claim. If a part fails due to defect during the applicable 

warranty period Company will provide a new or remanufactured part, at Company’s option, to replace the failed 

defective part at no charge for the part. This limited warranty is subject to all provisions, conditions, limitations and 

exclusions listed below.
•  A warranty period of Seven (7) years on compressor to the original registered end-user.
•  A warranty period of Five (5) years on all parts to the original registered end user.
•  A warranty period of One (1) year on the remote control provided with the original unit.

PRODUCT REGISTRATION: 

Model No.: ______________________________________________________________________________________________ 

 

Serial No.: _______________________________________________________   Date of Installation: ______________________

  

Owner Name: ____________________________________________________________________________________________

  

Address of Installation:_____________________________________________________________________________________ 

Installing Contractor:  ______________________________________________________________________________________

  

Address: ________________________________________________________________________________________

 

Phone No. / E-mail: _______________________________________________________________________________

 

Place Of Purchase:  ________________________________________________________________________________________ 
Date of Purchase:  _______________________________________________________________________________

 

www.cooperandhunter.us

Visit our website for:

•  Product Information

•  Warranty Registration

•  Installation Manual

•  User Guides and more

www.cooperandhunter.us

Visit our YouTube Channel for:

•  Instructional Videos

•  Tutorials and How Tos

•  Product Introductions

•  Advertisement and more

www.youtube.com/

cooperandhunterusa

Summary of Contents for SOPHIA CH-M12DTUI

Page 1: ...SOPHIA SERIES Duct Type IMPORTANT NOTE Read this manual carefully before installing or operating your new air conditioning unit Be sure to save this manual for future reference CH M09DTUI Models CH M1...

Page 2: ...Indoor Unit Parts and Major Functions 05 Manual Operations 07 Table of Contents User s Manual SAFETY FIRST Safety Precautions 04 1 2 3...

Page 3: ...e 08 a Unit Maintenance 08 b How to Clean the Air Filter 08 c Repairing Refrigerant Leaks 09 d Preparation for Periods of Non use 09 Troubleshooting 10 a Common Problems 10 b Troubleshooting Tips 11 D...

Page 4: ...installed by installers or contractors who are licensed HVAC professionals and in compliance with all local state and provincial laws Failure to observe a caution may result in injury or equipment dam...

Page 5: ...d in accordance with national wiring regulations The indoor unit must be installed 98 2 5m above floor This appliance is not intended for use by persons including children with reduced physical sensor...

Page 6: ...in the room DO NOT place objects near the air inlet and outlet of the unit Set a timer and use the built in SLEEP ECONOMY mode if applicable If you don t plan to use the unit for a long time remove th...

Page 7: ...TO FORCED COOL OFF FORCED COOL mode In FORCED COOL mode the Operation light flashes The system will then turn to AUTO after it has cooled with a high wind speed for 30 minutes The remote control will...

Page 8: ...em and disconnect the power supply before cleaning or maintenance DO NOT use chemicals or chemically treated cloths to clean the unit DO NOT use benzene paint thinner polishing powder or other solvent...

Page 9: ...play EC and the LED indicator light will flash Preparation For Periods Of Non Use Maintenance after Extended Non Use 1 Remove any obstacles blocking the vents of both the indoor and outdoor units 2 Cl...

Page 10: ...its setting to prevent frost from forming on the unit Once the temperature increases the unit will start operating again The set temperature has been reached at which point the unit turns off the comp...

Page 11: ...indoor or outdoor unit is dirty Clean the affected heat exchanger The air filter is dirty Remove the filter and clean it according to instructions The air inlet or outlet of either unit is blocked Tur...

Page 12: ...ad protection 1 On F0 11 Outdoor temperature sensor error 2 On F 1 12 Outdoor condenser pipe sensor error 3 On F2 13 Discharge air temperature sensor error 4 On F3 14 Outdoor EEPROM Electrically Erasa...

Page 13: ...llowing options Dispose of the appliance at designated municipal electronic waste collection facility When buying a new appliance the retailer will take back the old appliance free of charge The manuf...

Page 14: ...conditions limitations and exclusions listed below A warranty period of Seven 7 years on compressor to the original registered end user A warranty period of Five 5 years on all parts to the original r...

Page 15: ...lure damage or repairs due to faulty installation misapplication abuse improper servicing unauthorized alteration or improper operation 5 Failure to start due to voltage conditions blown fuses open ci...

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