RS02250/0717/CD
9
www.cdtechno.com
Part 4 - Receiving
4.1 Inspection at Time of Delivery
Great care has been taken to pack the battery for shipment to ensure its safe arrival. As soon as you receive
the battery, check the packing material for evidence of damage in transit. If the packing material is physically
damaged or wet acid stains are present, make a notation on the delivery receipt
before you accept the
shipment/delivery.
NOTE:
Freight Carriers generally require that the carriers’
representative inspect concealed damage within 10 days
from date of delivery to determine responsibility.
The resolution of such claims may extend up to nine months.
Verify the number of cartons and skids against the bill of lading and verify their contents against the packing
lists. Keep a copy of the verified lists for your installation records. It is important to confirm that the accessory
package is present and the quantities are correct. If help is required, call C&D customer service department
to report any discrepancies.
4.2 Damage and Shortage Situations
C&D ships FOB McAllen, TX (zip code 78503) (title/ownership passes to the ship-to/end user at the McAllen,
TX warehouse). If shipments are damaged or if cartons or skids are damaged or missing, a claim must be filed
with the carrier. Place an immediate order for replacement with C&D. Pay both the original invoice and the
replacement invoice using the replacement cost as the amount of freight damages or shortages involved as
part of your claim. If individual component items are missing, a shortage report should be filed within
30-days from the date of receiving a shipment with C&D customer service department. Mail (express mail
recommended), e-mail
, call +1-215-619-2700 or fax a copy of the VERIFIED
component-packing list. This verified list should show both the name of the packer, as well as the quantities of
items checked off by the receiver.
