camping first Satmex Flat, User Manual

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6. Trouble shooting
No Signal
Objects such as trees, bridges, and large buildings, which are located in the angle of
the satellite will lead to a loss of the signal.
If the satellite signal is lost through severe weather conditions, the current program
of the receiver is stopped (the image freeze, or disappear). If the weather conditions
allow a good reception again, the TV screen will be restored.
Displays on the control unit
Antenna (FAIL)
There is no connection to the antenna, or there are communication problems with the
antenna. If necessary, check the coaxial line.
Tuner (FAIL)
There are problems with the tuner input of the control unit. Please contact a dealer
for inspection.
Button (FAIL)
There are problems with the mainboard of the control unit. Please contact a dealer for
inspection.
There is dirt on the antenna?
Excessive dirt on the dish may cause reception problems.
Everything is properly connected and turned on?
Your satellite TV receiver might be set up incorrectly or defective. First check the recei-
ver’s configuration to ensure it is set up for the desired programming. In the case of a
faulty receiver, refer to your selected receiver’s user manual for service and warranty
information.
Satellite footprint
Satellites are positioned in fixed positions in orbit above the equator. To receive TV si-
gnals, the receiving location must be within the coverage area. Check reference to the
graphic, if you are located in the footprint of the satellite. In the fringes of the footprint
may lead to reception interference.
Satellite frequency data changed
If some channels work, while one or more other channels do not, or if the antenna
cannot find the selected satellite, the satellite’s frequency data might have changed.
5. Startup and Operation
1. Turn on the control unit at the main switch. The green LED (PWR) on the control unit
lights up - the boot process starts.
2. After booting the pre-installed satellites are displayed. Choose
within 2 seconds
the
desired satellite with the satellite selection buttons (up / down).
3. The control unit checks whether all components
are connected and the system is ready for opera-
tion. If the control unit found an error, the display
shows „FAIL“ behind the respective point and the
red LED (ERR) is lit continuously. If everything is
confirmed with OK now starts the search process.
During the search operation, the yellow LED indi-
cator (SEARCH) flashes.
4. After a successful search, the control unit displays the satellite list in the display, the
yellow LED goes out and the display is dimmed. To save power, you can turn off the
controller at the power switch.
5. If you want to retract the antenna back, turn on the controller and press the STOW
button.
Note:
To change the satellite, you can use the satellite selection buttons (up / down). The
control unit starts searching again.