8. Troubleshooting
8. Troubleshooting
During normal operation, the LEDs on the control panel indicate which satellite is cur-
rently selected. But in case of an error they have a special meaning, as described below.
The control panel has several indicators to show messages about unexpected or faulty
conditions. Each message is indicated by an alarm signal from the keypad and the
LEDs are highlighted:
Error 1
(LED 1):
Height sensor error when opening.
Check the control cable on the control unit side and on the antenna side.
Error 2
(LED 2):
Height sensor error when closing. Check the control cable on the control unit side and
on the antenna side.
Error 3
(LED 1 + LED 2):
The antenna cannot reach the azimuth switches at the desired time. Check if the an-
tenna encounters an obstacle that restricts the movement of the antenna.
Error 4
(LED 3):
During operation when the azimuth closing side switch is interrupted (at 0 degrees).
Check the control cable on the control unit side and on the antenna side.
Error 5
(LED 1 + LED 3):
During operation when the azimuth return switch (at 360 degrees) is interrupted.
Check the control cable on the control unit side and on the antenna side.
Error 6
(LED 2 + LED 3):
During operation, when the connection to the front switch is interrupted (at 0 degrees).
Check the control cable on the control unit side and on the antenna side.
Error 7
(LED 1 + LED 2 + LED 3):
During operation, when the connection to the rear side switch is broken (at 180
degrees) OR when the control cable is not connected. Check that the control cable is
connected. (Check that it is connected to the control unit)
Error 8
(LED 4):
The LNB or LNB cable is not connected or one of them is damaged. Check that the LNB
cable is connected to the control unit side and the LNB side.
Error 9
(LED 1 + LED 4):
Smartsearch antenna board, sensor board or GPS card is not connected or damaged.
Check that the control cable is connected. Also check the internal pins on the control
cable side and the control unit side for damage.
Error 10
(LED 2 + LED 4):
Failure of the azimuth motor encoder. Check the control cable on the control unit side
and on the antenna side.
Error 11
(LED 1 + LED 2 + LED 4):
Azimuth overcurrent failure. Check that the antenna does not encounter an obstacle
that will prevent the antenna from moving.
Error 12
(LED 3 + LED 4):
Elevation overcurrent failure failure. Check if the antenna encounters an obstacle that
restricts the movement of the antenna.
Error 20
:
The antenna can‘t find the satellite. Check whether a newer firmware is available for
the antenna (transponder update). A current firmware can be found on the homepage
„www.camping-first.de“. Check whether a building, a tree or other obstructions reduce
or block reception.
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ENGLISH
ENGLISH
