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WARRANTY
Shell warrants that this product (the “Product”) will be free from defects in
material and workmanship for a period of one (1) year from the date of
purchase (the “Warranty Period”). For defects reported during the Warranty
Period, Shell will, at its discretion, and subject to Shell’s product support
analysis, either repair or replace defective Product. Replacement parts and
products will be new or serviceably used, comparable in function and per-
formance to the original part and warranted for the remainder of the original
Warranty Period. SHELL’S LIABILITY HEREUNDER IS EXPRESSLY LIMITED
TO REPLACEMENT OR REPAIR OF THE PRODUCT. TO THE MAXIMUM
EXTENT PERMITTED BY LAW, SHELL SHALL NOT BE LIABLE TO ANY PUR-
CHASER OF THE PRODUCT OR ANY THIRD PARTY FOR ANY SPECIAL,
INDIRECT, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING
BUT NOT LIMITED TO, LOST PROFITS, PROPERTY DAMAGE OR PERSONAL
INJURY RELATED IN ANY WAY TO THE PRODUCT HOWSOEVER
CAUSED, EVEN IF SHELL HAD KNOWLEDGE OF THE POSSIBILITY OF
SUCH DAMAGES. THE WARRANTIES SET FORTH HEREIN ARE IN LIEU
OF ALL OTHER WARRANTIES, EXPRESS, IMPLIED, STATUTORY OR OTHER-
WISE, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
AND THOSE ARISING FROM COURSE OF DEALING, USAGE OR TRADE
PRACTICE. IN THE EVENT THAT ANY APPLICABLE LAWS IMPOSE WAR-
RANTIES, CONDITIONS OR OBLIGATIONS THAT CANNOT BE EXCLUD-
ED OR MODIFIED, THIS PARAGRAPH SHALL APPLY TO THE GREATEST
EXTENT ALLOWED BY SUCH LAWS.
This Limited Warranty is made solely for the benefit of the original purchaser
of the Product from Shell or its approved reseller or distributor and is not
assignable or transferable. To make a warranty claim, the purchaser must:
(1) request and obtain a return merchandise authorization (“RMA”) number
and return location information (the “Return Location”) from Shell Support
by emailing [email protected] or by calling 1.833.990.2624 ;
and (2) send the Product, including RMA number and receipt to the
Return Location provided. DO NOT SEND IN PRODUCT WITHOUT FIRST
OBTAINING AN RMA FROM SHELL SUPPORT. THE ORIGINAL PUR-
CHASER IS RESPONSIBLE (AND MUST PREPAY) ALL PACKAGING AND
TRANSPORTATION COSTS TO SHIP PRODUCTS FOR WARRANTY
SERVICE. NOTWITHSTANDING THE ABOVE, THIS LIMITED WARRANTY
IS VOID AND DOES NOT APPLY TO PRODUCTS THAT: (a) were misused,
mishandled, subjected to abuse or careless handling, accident, improperly
stored, or operated under conditions of extreme voltage, temperature, shock,
or vibration beyond Shell’s recommendations for safe and effective use; (b)
improperly installed, operated or maintained; (c) are/were modified without
the express written consent of Shell; (d) have been disassembled, altered or
repaired by anyone other than Shell; (e) had defects which were reported
after the Warranty Period. THIS LIMITED WARRANTY DOES NOT COVER:
(1) normal wear and tear; (2) cosmetic damage that does not affect
functionality; or (3) Products where the Shell serial and/or lot number is
missing, altered, or defaced.
WARRANTY
