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TITLE

general

 conditions

1.   SUBJECT
1.1 
 These general conditions (the “General Conditions”) govern the terms 

of licensing and use of the software (the “Software”), required to use 

the system called CameConnect (“CameConnect” or the “Service”), 

which includes (i) the web interface via the website www.cameconnect.

net site (the “Website”); (ii) the application for smartphones (the “App”); 

(iii) fi rmware and software; (iv) hardware devices (the “Hardware”).

1.2  The Service is intended solely for users operating for purposes not 

related to their entrepreneurial, commercial, artisanal or professional 

activities (the “Users”).

1.3  In order to access the Service, the User, upon activation of the Service 

itself, must fi ll in a form present on the Website, in which he/she 

will have to provide some personal data (the “Form”). The General 

Conditions, together with the Form, are a contract between the User 

and Came S.p.A. (the “Contract” and “Came”, respectively).

1.4  In order to fi ll in the Form, the User must also open an account on the 

Website, if he/she has not done so already, creating an ID and relative 

password. 

 

Except in the event that a third party violates the Came computer 

systems, the User shall be exclusively responsible for maintaining the 

confi dentiality of his/her account information, including the password, 

and any activities originating from the account itself. In the event of 

unauthorised use of the account, the User shall give immediate written 

notice to Came so that the account itself can be blocked.

1.5  By accepting the General Conditions, the User declares that he/she 

is aged over eighteen and is in possession of all the requirements 

necessary to accept the terms contained herein and recognises the 

compulsory nature of said terms.

2.   SOFTWARE LICENCE
2.1
  The Software is the exclusive property of Came.
2.2  By entering into the Contract, Came grants the User a non-exclusive, 

revocable, limited, personal and non-transferable licence for 

the Software for an indefi nite period, which may only be used in 

accordance with the terms of the Contract.

2.3  The User shall be exclusively responsible for the use of the Software 

and, to that end, undertakes not to use it with any application other 

than CameConnect and/or in relation to products other than those from 

the Came Group.

2.4  The User remains responsible for ensuring he/she has the tools and 

technical accessories necessary to support the use of the Software.

2.5  Came remains the exclusive owner of all rights concerning the 

Software and CameConnect, including trademarks, patents and 

confi dential information related thereto. Consequently, under the 

Contract, the User does not acquire any right, title or interest in respect 

of any intellectual property rights, copyright or other proprietary rights, 

including patents, designs, trademarks, copyright, database rights, 

commercial or confi dential information or secrets proprietary to or 

available to Came.

2.6  The User recognises that the Software, and related documentation, are 

licensed exclusively to the User and that the use of the Software must 

be in accordance with applicable laws, in particular those concerning 

the protection of copyright and/or other industrial or intellectual 

property rights. 

 

Consequently, the User is prohibited from:

 

copying (except for backup), transferring, reselling, sublicensing and/or 

marketing the Software in any form, in whole or in part;

 

modifying, decompiling, disassembling and/or performing reverse 

engineering on the Software;

 

using the Software for purposes other than the operation of 

CameConnect;

 

removing any reference to Came’s proprietary rights relating to the 

Software and CameConnect.

3.   THE SERVICE
3.1
  The Service has the characteristics described in detail in the User 

Manuals.

3.2  Each subscription to the Service is governed by the General 

Conditions, in the version published on the Website at the time the 

Form is submitted.

3.3  The prices and characteristics of the Service are subject to change 

without notice. Before fi lling in the Form, the User must verify the 

aforementioned information and, in particular, the indicated amount.

3.4  The User acknowledges that:
 

it is necessary to download and install the Software in order to use the 

Service;

 

correct use of the Software requires the possession of an automation, 

home automation, security, temperature control and/or video 

surveillance system manufactured by Came, which has been enabled 

for remote management.

3.5  Any costs for connection via internet, including telephone costs, 

according to the rates applied by the operator chosen by the User 

himself/herself, are the sole responsibility of the User. The User also 

hereby declares that he/she is aware of the fact that the Hardware 

must be equipped with a SIM card that permits internet access, with 

costs borne solely by the User himself/herself. The estimated data 

consumption for average use is less than around 1 GB/month for each 

automation, it being understood that actual traffi c depends on actual 

usage.

3.6  The Service can only by purchased by users residing in once of the 

countries listed on the Website.

4.   CONCLUSION OF THE CONTRACT
4.1
  In order to purchase the Service and sign up for the related 

subscriptions, the User must fi rst register on the Website and submit 

the Form.

4.2  The publication of the Service on the Website represents the invitation 

to the User to submit a contractual offer, which will be submitted by 

fi lling in the Form. Came reserves the right to accept or reject said 

offer.

4.3  The Contract will be considered concluded at the moment in which the 

Service is activated or in which the activation confi rmation e-mail is 

sent to the User at the e-mail address indicated on the form, whichever 

comes fi rst.

4.4  In the event that Came encounters any inaccuracy in the fee and/

or characteristics of the Service published on the Website, it will give 

explicit written notice to the User, who will be free to formulate a new 

offer.

5.   FEE AND PAYMENT
5.1  
Where applicable, the fee for the Service indicated on the Website (the 

“Fee”) is expressed in Euros.

5.2  Unless otherwise specifi ed, the Fee is inclusive of VAT and any indirect 

taxes, if applicable.

5.3  The User shall pay the sum indicated on the Form to Came, according 

to the deadlines set out therein.

5.4  Upon completion of the Form, where a Fee is required, the User will 

automatically be directed to the website of the subject responsible 

for the management of online payments. Came reserves the right to 

verify the identity of the holder of the credit card by requiring proper 

documentation.

5.5  The provision of the Service will only start when the payment of the 

Fee has been correctly received by Came. If Came does not receive 

payment within 10 working days from the due date, Came may 

immediately suspend the Service and terminate the Contract by giving 

written notice to the User.

6. RIGHT OF WITHDRAWAL
6.1
  The User is entitled to withdraw from the Contract concluded under the 

General Conditions, without penalty, within 14 days of its conclusion.

6.2  To exercise the right of withdrawal, the User must inform Came, before 

the expiry of the period referred to in art. 6.1 above, by completing this 

sample withdrawal form, or by sending an explicit declaration of his/her 

decision to withdraw. 

 

Came will promptly send the User an e-mail confi rming receipt of the 

request for withdrawal.

6.3  In the event of a legitimate and proper exercise of the right of 

withdrawal, the   User will be reimbursed any sums already paid to 

Came, within 14 days of receiving the notice of withdrawal, using - 

unless otherwise indicated by the User - the same means of payment 

used by the latter. 

 

If, at the time of the declaration, the provision of the Service has 

already begun at the express request of the User, Came will be entitled 

to retain reasonable fees for the use of the Service, in proportion to the 

period of use thereof.

7. DURATION OF THE SERVICE
7.1
  The subscription to the Service is indefi nite. The User may withdraw 

from the Contract at any time without penalty or reimbursement, on 

the condition that the withdrawal will be effective from the last day 

of the month in which the notice of withdrawal is received by Came. 

The User may exercise the right of withdrawal by completing this 

sample withdrawal form, or by sending an explicit declaration of his/her 

decision to withdraw.

7.2  Came may in turn withdraw from the Contract at any time without 

reimbursement or compensation being due, on the condition that the 

withdrawal will be effective from the last day of the month in which the 

User receives notice of withdrawal from Came.

Summary of Contents for ATS-S324

Page 1: ...P GUIDE Typical gate setup geometry Gate motor manual release Kit wiring diagram Control panel guide safety Complete kit for a single swing gate weighing up to 400kg max width 3m TO BE READ IN CONJUNCTION WITH THE FULL INSTRUCTION MANUAL ...

Page 2: ...SM001S Gateway Module RSE Connection Card SIM May be preinstalled in RGSM001S 1 Kit Contents 2 Safety Instructions 3 Typical Gate Setup 4 Geometry 5 Manual Release Instructions 6 Wiring Diagram 7 Pre installed SIM Card 8 Initial Power On 9 Commissioning the RGSM 10 Commissioning via App 11 Commissioning via Panel 12 Safety Options 13 Replacing the SIM Card 14 Optional Accessories ...

Page 3: ...assing through the gate Keep feet away from the bottom of the gate during operation Do not operate the gate by remote control unless they are in view Do not attempt to block or interfere with the gate movement during operation Under no circumstances should you attempt to modify the gate automation system Ensure that your gate is serviced at 3 to 12 month intervals dependent on number of openings b...

Page 4: ...glands to connect the devices to the control panel One of these must be used exclusively for the power supply cable All holes should be sealed to avoid ingression and maintain the IP54 protection rating Only a competent service provider should open the enclosure and adjust the settings The photocells are used in pairs one transmitter and one receiver They should be installed between 500 600mm from...

Page 5: ...x mm 90 130 130 960 1220 50 90 150 220 910 1290 150 90 120 270 890 1300 200 120 180 130 910 1300 50 Preliminary checks Side hung gate GEOMETRY 3m Tick 1 Check that the gate structure is sturdy enough the hinges work efficiently and that there is no friction between the fixed and moving parts 2 Make sure that measurement C does not exceed the value shown in the reference table 3 Make sure that you ...

Page 6: ...arefully at the same speed as the automatic operator 4 To re engage close the gate and turn the key back to its original position D Attempt to manually move the gate to ensure it is fully engaged Basic Maintenance Hints Tips Open manual release cover spray locking mechanism with suitable penetrating lubricant Lubricate gate hinges Manually release the gates at least once per month ALWAYS isolate t...

Page 7: ...per to OFF TOP A433N Antenna Cable length RG58 Max 5m DIR Photocells Cable length RX 4 Core 0 5mm Flex TX 4 Core 0 5mm Flex 1m 30m 10 2 TX C NC TX 2 RX TX RGSM001S Gateway Module Cable length Max 3m power 10 2 A B GND ATS30DGS Gate motor Cable length 1m 20m 3 Core 1 5mm 20m 30m 3 Core 2 5mm Mains Supply 230 V AC Cable length 1m 20m 3 Core 1 5mm 20m 30m 3 Core 2 5mm ...

Page 8: ...trength or availability and therefore will not be held liable for lack of service came automation internet came cloud setup app for the installer GET IT ON AppStore GET IT ON automation app for the end user GET IT ON AppStore GET IT ON System Frequency Approx Movements Est SIM Life Based on Usage Occasional Usage Approx 5 gate manoeuvres per week 4 7 Years Average Usage Approx 3 4 gate manoeuvres ...

Page 9: ... not yet configured on the Connect platform Power on the control board to check motor direction using control panel CAUTION Ensure the gate movement area is clear of all obstructions Check the motor direction A 2 O N Press and hold The gate should open if not reverse the motor cables Connections M2 N2 Leave the gate leaf in the halfway position Installer Tip If the RGSM001S is located in a conceal...

Page 10: ...arrive please check your junk folder download the connect setup app adding the rgsm gateway to your technician account technician connect setup app 1 3 2 If you have an existing account please move to step 3 Important The installation must be carried out by skilled and qualified personnel Mr Wilson Sills Road DE74 2US Mr Wilson Sills Road DE74 2US 1 1 GET IT ON AppStore GET IT ON Installer Tip The...

Page 11: ...dBm 24V CONNECT 123 4 GND A N T 10 2 COM IN2 COM IN1 B A 1A 30V RGSM001S If you intend to retain control of the SIM for top up If as the installer you intend to retain control of the SIM for top up purposes we recommend that you complete the Name field with information relating to the customer property or site and in the Description field you insert the SIM number which will give you full visibili...

Page 12: ... add automation Select Manual Add Select ZL65 ZL65 from the drop down list Enter a name and description then press Add adding automation 1 ZL65 ZL65 Automation for swing gates Encoder Axo ATS M2 Front Gates Front Gates 1 Installer Tip The Name and Description entered here can be used to identify the gate location Name Front Gates Description Front Gates This shows under the customers Automation Ap...

Page 13: ...sition or Add with QR Code If you pressed Local Acquisition the screen will change to the one shown here Select the button on the fob and it will add the button straight onto the control panel Set the Opening Delay M1 and Closing Delay M2 to the desired value secs Select Next Set the safety inputs please refer to section 12 for options Select Next Select Calibrating Travel ...

Page 14: ...ocess for all fobs Select the back button to return to the main menu If you select ADD via QR Code the app will open the devices camera enabling scanning of the QR code on the fobs packaging Once the QR code has been scanned enter a Name and select the correct function for each button on the fob If you wish for a certain button to not be active then untick the check box for that button Select Conf...

Page 15: ...on App On first login you will be prompted to accept the gateway You will then be presented with control options for your automation To transfer to a customer select the 3 dots Select Transfer site Enter customer details you wish to transfer to Select confirm The customer will get an email asking to confirm the account transfer to customer 2 name mycustomer co uk name mycustomer co uk Firstname La...

Page 16: ...nning turn the rod marked A clockwise until the motor stops running Note 20 complete turns of the rod is equal to 10mm of movement of the micro switch By default the motor run time is set to 120s if the motor times out before the micro switch has been reached an additional command will need to be sent to start the motor running again so that the micro switch setup can be completed Lock the motor o...

Page 17: ... saved remove a transmitter button 1 Press and hold the button for 2 seconds to access programming F 1 appears on the display 2 Remove a transmitter button U 2 O N 3 Use the arrow buttons to choose the number associated with the transmitter button you wish to remove C L R will appear to confirm deletion remove all transmitters 1 Press and hold the button for 2 seconds to access programming F 1 app...

Page 18: ...equire activation from a command device to restart C1 REOPENING DURING CLOSING When the automation is in its closing cycle and the safety circuit is triggered the automation will stop and reverse its motion until it reaches its fully open position again If the auto closing option is enabled and the safety is no longer triggered the auto closing countdown will commence once completed the automation...

Page 19: ... and fit the replacement SIM card into the slot Replace the casing and power up the control panel Send an SMS to the telephone number of the SIM reporting the APN details Access Point Name ask the service provider for APN details e g APN pp vodafone co uk Capital lowercase letters and punctuation must be respected The SIM must be capable of 2G data transmission and have the PIN code disabled Full ...

Page 20: ...y colour 806SL 0240 SELB1SDG2 Surface mounted with blue backlighting for 50 users RAL7024 Grey colour 806SL 0250 SELB1SDG3 Surface mounted with blue backlighting for 250 users RAL7024 Grey colour TRANSPONDER SELECTORS 806SL 0300 SELR1BDG Surface mounted Bus transponder reader for cards keyfobs and TAG Manchester protocol with blue backlighting RAL7024 Grey colour 806SL 0310 SELR2BDG Flush mounted ...

Page 21: ... to each other with no interference issues cross talk 001DIR10 Pair of 12 24 V AC DC outdoor photocells range 10m 001DIR20 Pair of 12 24 V AC DC outdoor photocells range 20m 001DIR30 Pair of 12 24 V AC DC outdoor photocells range 30m PHOTOCELL column 001DIRL Natural finish aluminium post H 500mm 001DIRLN Black anodised aluminium post H 500mm 001DIRCG Silver RAL9006 PVC post H 500mm CAME KEY 806SA ...

Page 22: ...e correct use of the Software requires the possession of an automation home automation security temperature control and or video surveillance system manufactured by Came which has been enabled for remote management 3 5 Any costs for connection via internet including telephone costs according to the rates applied by the operator chosen by the User himself herself are the sole responsibility of the ...

Page 23: ...lation of the automation home automation security temperature control and or video surveillance system manufactured by Came may be associated with the system itself In this way the installer can perform remote diagnostics also verifying the number of operations performed the status of the photocells and the Hardware parameters and proceed with remote assistance to help the User 11 COMMUNICATION An...

Page 24: ... immediate effect in the event of the violation of the terms of Articles 2 2 and or 2 5 In this case termination shall occur automatically upon receipt by the Installer of the notification sent by Came with no obligation for prior notice without prejudice to the right of Came to claim compensation for any damage suffered 6 PROVISION OF THE SERVICE LIMITATION OF LIABILITY 6 1 Came undertakes to ens...

Page 25: ...ividual parts of the additional network services and other related services referred to in Section 3 1 lit c of these GTC 1NCE expressly points out that the type and scope of such services of the respective mobile network operators in particular also the respective available transmission technologies e g no permanent use of 2G 3G in individual countries may vary and in addition individual availabl...

Page 26: ...tion 2 of these GTC for the Services Within the framework of the conclusion of the contract the Customer may choose between different payment methods offered by 1NCE Unless otherwise agreed between the Parties the charges to be paid by the Customer for the purchase of additional Quotas in accordance with Section 3 3 sentence 2 of these GTC shall be determined by the price list of 1NCE valid at the...

Page 27: ...ata Protection Act Bundesdatenschutzgesetz 10 2The Parties also undertake to treat all other confidential information of the other Party that the receiving Party becomes aware of in connection with the contractual relationship as strictly confidential and not to disclose such information to any third party for an unlimited period 10 31NCE uses the payment service provider Stripe Payments Europe Lt...

Page 28: ... THIS DOCUMENT AT ANY TIME THE DATA AND INFORMATION SHOWN IN THIS CATALOGUE ARE SUBJECT TO CHANGE WITHOUT OBLIGATION TO GIVE PRIOR NOTICE BY CAME S P A E OE CAME BPT North Unit 1B Sills Road Willow Farm Business Park Castle Donington DE74 2US Tel 0115 921 0430 CAME BPT South Liberta House Maxted Road Maylands Ind Est Hemel Hempstead Herts HP2 7DX Tel 01442 230 800 CAME BPT Ireland Unit 9 The Westw...

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