Camco Residential Electric water heater Troubleshooting Manual Download Page 6

Can be 

used as 

120v by 

bypassing 

screws on 

right side

Standard 120v 

single element

Standard 240v 

single element

Standard 120v 

single element

Standard 240v 

single element

Therm-O-Disc Style 

10

11

Element Testing

Be sure the power is off. Disconnect the two wires 

from the element. Attach or touch the clip to one of 

the element terminals and the tester probe to the other 

element contact. The tester diode light should glow. 

Touch the probe to the metal on the element flange. 

The diode should

 NOT

 glow. Now attach the clip to 

the other terminal and touch the probe to the element 

flange. The diode should 

NOT

 glow. 

If any or all of these three tests fail, replace the element. 

Lower Thermostat Testing

Be sure the power is off. Disconnect wires from the 

lower element terminals. Touch the clip and the probe 

to terminals on the lower thermostat. If the water in the 

tank is colder than the thermostat setting – thermostat 

calling for heat – the diode will glow. If not, replace the 

thermostat. If the water is hot, turn the setting higher and 

perform the test. 

Be sure to return the setting back to the proper setting.

Upper Thermostat Testing

Be sure the power is off. Disconnect wires from the 

upper element terminals. Touch the clip and the probe to 

terminals 1 and 2 on the thermostat. (See diagram.) If the 

water in the tank is cold – thermostat calling for heat – the 

diode should glow. If not, replace the thermostat. If the 

tank is hot, turn the thermostat setting to a higher setting 

and perform the test. 
Be sure to return the thermostat to the proper setting if 

the thermostat is not replaced.

Single Element Thermostat

 

The test is the same as the one for the lower thermostat 

(above). Use terminals 1 and 2 on the thermostat.

Most of the smaller water heaters and point-of-use heaters 

are designed with only one element and thus only one 

thermostat. Most of the single element water heaters are 

wired for 120v. Never connect or adapt a 120v water heater 

to a 240v system.
Because there is no “upper” thermostat on this type heater, 

the high limit control is attached to the only or lower 

thermostat. (See diagrams for proper wiring.)

Single Element Thermostat Wiring

(with high limit)

NOTE: Because the HLC is attached to the single 
element thermostat, it looks similar to an upper 
thermostat for a two-element heater. Care should 
be taken in choosing the correct replacement 
thermostat. An upper thermostat will not work on 
a single element heater.

High limit 

control

for Single element heater

for Single element heater

Apcom Style 

Testing Elements and Thermostats  

for Failure

Camco’s Water Heater Tester (#10023) is designed specifically for use on electric water heaters. The 

elements and thermostats are tested while installed on the heater. The tester’s specially engineered 

light emitting diode will identify filament connections that other testers routinely miss.
Never use this tester on live electrical circuits. Electricity must be turned off at the power source.
The tester comes with 2 AAA batteries installed. To test the batteries, touch the alligator clip to the test 

probe. The diode should glow.

Summary of Contents for Residential Electric water heater

Page 1: ......

Page 2: ...he tank Run off tube carries water or steam safely to drain or drain pan if T P valve activates Cold water inlet Temperature and pressure T P valve safety device to relieve excessive pressure and or t...

Page 3: ...y of an element is basically the amount of heat concentrated on any point on the surface of the element The lower the watt density the greater the amount of element surface The heat per square inch of...

Page 4: ...omes in at the bottom through the dip tube The lower thermostat reacts to the entering cold water by closing its contacts energizing the lower heating element and heating the water as it enters the ta...

Page 5: ...Connects to upper element High limit control Connects to both elements 2 wires Adjustable temperature control Connects to lower thermostat Power inlet terminals Adjustable temperature control Connects...

Page 6: ...t setting to a higher setting and perform the test Be sure to return the thermostat to the proper setting if the thermostat is not replaced Single Element Thermostat The test is the same as the one fo...

Page 7: ...undesirable rate causing the heater to eventually be unprotected What about odor The odor is hydrogen sulfide gas The source is sulfate reducing bacteria present in many water systems A water tempera...

Page 8: ...ons Water Heater Thermostats Q Are water heater thermostats adjustable A Most water heater thermostats provided by Camco are adjustable They are factory set at 120 On a two element water heater it is...

Page 9: ...ermostat Replace Condition Cause Remedy Excessive T P relief valve operation Defective T P relief valve Replace Excessive water pressure Install proper pressure reducing valve with built in by pass Re...

Page 10: ...igh Watt Density Elements 02342 4500w 240v 1 Apcom style lower thermostat w protector 07722 1 Apcom style upper thermostat w protector 07862 LWD Plumber s Packs 07033 Plumber s Pack w Therm O Disc Sty...

Page 11: ...For more product information and a full listing of replacement parts and accessories please call us at 1 800 334 2004 or visit us online at www camco net for your copy of the Plumbing and Hardware Re...

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