2
Getting Started
2.1
Registration
You may register you and your product at
https://cambrionix.com
to download LiveViewer,
our API and firmware updates.
2.2
Connecting to the mains
Connect the Power Supply Unit (PSU) to the
SuperSync15 using the 4-pin DIN plug.
Connect the mains cable to the PSU. Making sure
you adhere to local safety regulations, connect
the mains cable to the 100 – 250 Vac mains power
outlet and switch the SuperSync15 on using the
small power switch located adjacent to the power
input connector on the SuperSync15. When the
device is switched on, a red LED will be illuminated.
The SuperSync15 is now ready to charge attached
devices.
2.3
Previous versions of Windows
If you are using a version of Microsoft Windows
prior to Windows 10 you will need to install
Cambrionix CDC drivers for enabling the full
functionality of the SuperSync15.
To install the drivers please detach the
SuperSync15 from the PC before executing the
downloaded installer. The installer will prompt
you for permission to install drivers signed by
Cambrionix, please agree to this.
Once the installer has completed the installation of
the drivers you may attach your SuperSync15.
Download the file at:
http://bit.ly/SS15sWin
3
Charging without connecting to a host computer
When the SuperSync15 is switched on and is
not connected to a local host computer it is
automatically configured to charge devices using
its intelligent charging algorithm. Simply connect
the devices to be charged to any of the available 15
ports (not the Host Port) using USB3.0-compliant
cables.
Once the devices are connected, the algorithm
will detect the highest charge rate allowable for
each attached device. Charging at the optimum
rate (up to 2.1 A) specified by the manufacturer will
commence once profiling is complete. Depending
on the state of charge of the device attached, this
may take tens of seconds.
4
Using when connected to a host computer
4.1
Charging
When the SuperSync15 Host Port is connected
to a local computer, the SuperSync15 defaults to
Sync mode and charge currents are determined
according to USB Implementers Forum (USB-
IF) Super-Speed USB3.0 specifications. If the
attached device complies with USB-IF Battery
Charging specification BC1.2 and supports Charging
Downstream Port (CDP), the SuperSync15 can
provide high-speed charging at up to 1.5 A. If the
connected device does not comply with BC1.2,
the charge current will be limited to 500 mA in
compliance with USB specifications.
If a higher charge rate (2.1 A) is required to sync
Apple products (only), the NVRAM settings of the
SuperSync15 must be changed.
Please contact [email protected] for
information and advice on how to do this
4.2
Data Transfer
If you wish to transfer data, change applications,
restore or update your mobile device, a data
connection to a local host computer is required.
The SuperSync15 works independently to the
Operating System (OS) and data transfer can
be performed to all common mobile operating
systems, such as iOS, Android, Chromebook and
Microsoft. In order to transfer data, connect the
host port to your local (host) computer using a
Type-A to Type-A USB3.0 compliant cable. Any
devices connected to the SuperSync15 will now
appear as if they were connected to the host
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