CAMBRIONIX MC14-2.4A Manual Download Page 24 | Manualshive

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SS15

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Two example commands can be seen below, you can use these commands to check hub
information and health.

Comando

Acción

system

Mostrar información de hardware y firmware

health

Mostrar voltajes, temperaturas, errores e indi-
cador de arranque

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Summary of Contents for MC14-2.4A

Page 1: ...Manual del usuario SS15 2022 08 2022 Cambrionix Ltd All rights reserved EN ...

Page 2: ... a la red eléctrica 9 4 4 Conexión al host 9 4 5 Cargando 9 4 6 Cables 9 4 7 Registro 10 4 8 Ayuda y soporte 10 5 Uso de su SS15 11 5 1 Using without connecting to host 11 5 2 Using when connected to host 11 5 2 1 Conexión del hub a un equipo host 11 5 2 2 Cargando 11 5 2 3 Transferencia de datos 12 5 2 4 Communication Interface and Protocol 12 5 3 Escalabilidad 14 5 4 Administrar los puertos y su...

Page 3: ...ged information 26 6 6 Consumables and Placing Orders 26 6 7 Alimentación 27 7 Troubleshooting 28 7 1 Initial troubleshooting tips 28 7 2 Logging through LiveViewer 28 7 3 Hardware Failure 29 7 4 Device connection 29 7 5 Hub connection issues 30 7 6 No GUI 31 7 7 Software troubleshooting 32 8 Eliminación 33 9 Devoluciones y productos dañados 34 9 1 Qué debo hacer si mi pedido llega y el producto e...

Page 4: ...t devices It is ready to charge out of the box and sync devices when attached to a host computer When a local host computer is connected the host can control the operation of the ports using freely available software La carga y la sincronización del dispositivo se pueden monitorizar a través de la aplicación LiveViewer de Cambrionix la interfaz de programación de aplicaciones API o la interfaz de ...

Page 5: ... del usuario para un uso sin riesgos y la seguridad durante el manejo This user manual cannot cover all possible applications Si desea información adicional o si surgen problemas que no se abordan suficientemente en este manual sufficiently addressed in this manual please ask your distributor or contact us directly using the means preferred which are located on the back cover of this manual PRECAU...

Page 6: ...olo de alerta de seguridad para evitar lesiones 3 3 Pictogramas Señales de advertencia Peligro eléctrico Peligro de incendio Señales de acción obligatoria Leer las instrucciones de funcionamiento Norma obligatoria 3 4 Modificación del producto Los productos Cambrionix se diseñan y fabrican para cumplir los requisitos de las normas de seguridad británicas e internacionales Modifications to the prod...

Page 7: ...al PRECAUCIÓN Riesgo de daños en su producto l Do not bend or compress any part of the product 3 5 Alimentación This section describes the safety precautions you must follow when using the power supply PRECAUCIÓN An electric shock or personal injury may occur l Do not use a damaged power cord or plug or a loose power socket l Do not touch the power plug with wet hands l Do not allow liquids to com...

Page 8: ...ower cord near heat sources l Connect the plug to an earthed socket PRECAUCIÓN Su producto Cambrionix podría sufrir daños l Utilice el producto solo en un entorno donde la temperatura ambiente esté dentro temperature is inside the operating temperature range l Operate the product only in an environment where the relative humidity is inside the operating range l Be careful not to leave the power co...

Page 9: ...antities are correct before opening This is to avoid retesting and repackaging any items that are not required When opening the packaging use a suitable method to open the box i e do not use a knife This is to ensure the product is not damaged PRECAUCIÓN Lesiones y daños al producto l There will be a sticker on the hub advising you to read the User manual before use This will need to be removed be...

Page 10: ...xión al host Once the power is connected connect the SS15 to your host system using a USB 3 2 Gen 1 Type A cable El uso de un cable de host incorrecto puede dar lugar a que el hub y todos los puertos posteriores no sean reconocidos por su host Tenga en cuenta que las especificaciones USB exigen un suministro de corriente de carga mínima de 100 mA durante la transferencia de datos Como se indicaba ...

Page 11: ...m help_pages help Puede generar un ticket de soporte para obtener un soporte más detallado desde aquí l https cambrionix atlassian net servicedesk customer portals También puede descargar cualquiera de nuestros manuales y mantenerse al día con este enlace l www cambrionix com product user manuals When contacting support please supply the product information for the hub in question This can be foun...

Page 12: ...por el fabricante comenzará una vez que se complete el perfilado Dependiendo del estado de carga del dispositivo conectado puede tardar decenas de segundos 5 2 Using when connected to host 5 2 1 Conexión del hub a un equipo host Connect the SS15 to your host system using a USB 3 2 Gen 1 Type A cable El uso de un cable de host incorrecto puede dar lugar a que el hub y todos los puertos posteriores ...

Page 13: ...eed to retain something else it would be better to issue settings_display first which gives you the entire settings which you can then modify and re issue in entirity 5 2 3 Transferencia de datos Si desea transferir datos cambiar aplicaciones restaurar o actualizar su dispositivo móvil se requiere una conexión de datos a un equipo host local The hub is compatible with macOS Windows and Linux opera...

Page 14: ...Windows está configurado para descargar controladores de Internet automáticamente If this is not the case or if a Mac or Linux platform is used the driver may be downloaded from www ftdichip com Los controladores VCP son obligatorios For Linux or Mac computers the default OS drivers should be used The default communications settings should be set to 115200 baud 8 data bits no parity and one stop b...

Page 15: ...first hub s downstream USB ports Para añadir más hubs se procede de la misma manera Con este planteamiento de conexión en cadena es posible encadenar un máximo de cuatro hubs adicionales lo que permite sincronizar un total de 71 dispositivos desde un solo equipo host Como alternativa es posible utilizar una topología de estrella que permite sincronizar un máximo de 85 dispositivos desde un solo eq...

Page 16: ...ga Para garantizar que los dispositivos conectados se carguen a su ritmo óptimo nuestros hubs USB inteligentes vienen con los siguientes perfiles de carga inteligentes integrados 0 Algoritmo de carga inteligente que seleccionará un perfil 1 6 1 2 1 A Apple 2 BC1 2 Standard this covers the majority of Android phones and other devices 3 Samsung 4 2 1 A Perfil 1 pero con un tiempo límite más largo 5 ...

Page 17: ...update then select the firmware version you want to upgrade to Una vez seleccionada pulse el botón de actualización de la parte superior para que comience la actualización Firmware versions and hardware We advise not to change the firmware version on any new products you receive as this may cause compatibility issues and stop your SS15 from functioning PRECAUCIÓN Your SS15 may not function correct...

Page 18: ...SS15 Página 17 de 38 PRECAUCIÓN l Do not interrupt the Firmware update process l Do not disconnect the power during the update process ...

Page 19: ...and then onto Beta before it is merged into the Release version If you have found a bug that we have a fix for the Alpha and Beta releases may already have addressed these and implemented fixes 5 5 1 Installing Software Cambrionix has two pieces of software that can be used to manage the devices and your hub using different host systems This section has instructions and information on using our so...

Page 20: ... current in mA Energy Present energy rate Tick boxes adjacent to each port symbol allow that port mode to be changed when the enable port controls is selected When the port is in Sync mode only instantaneous current can be monitored through LiveViewer When the port is in Charge mode the charge profile current energy rate charge duration and end time are displayed In addition to individual port inf...

Page 21: ...ownloaded from www cambrionix com products api and installed on the host machine Port information and control can be provided through the API Calls are sent as a request to the API to Get port device or Hub information or Set port functions such as mode A library of sample code can be obtained from www cambrionix com products api to help you integrate many of these functions into your process work...

Page 22: ...appear to show the installation status From this bar you can also view the release notes for the version of the software you are looking at 5 5 5 Removing Software If you wish to uninstall the software Cambrionix LiveViewer and Cambrionix API from your host system the following steps can do this One thing to note when removing the API is to check you have also removed the recorder service which wi...

Page 23: ... second way you can remove software is by using the command line All you need to do is to use the command in the following fashion sudo apt remove program_name You ll be asked to enter your account password When you enter it nothing is visible on the screen You will need to confirm removal it will ask for your confirmation press the enter key or Y key Keep in mind that you ll have to use the exact...

Page 24: ...mple commands can be seen below you can use these commands to check hub information and health Comando Acción system Mostrar información de hardware y firmware health Mostrar voltajes temperaturas errores e indi cador de arranque ...

Page 25: ...mente con Cambrionix l Asegúrese de que el producto esté apagado y de que el cable de alimentación se haya desconectado del producto Sostenga el cable de alimentación junto al enchufe y no toque el enchufe ni el cable de alimentación con las manos mojadas o húmedas ya que podría provocar una descarga eléctrica l Limpie el producto con un paño limpio seco y suave No utilice detergentes que contenga...

Page 26: ... máx por puerto 2 1 A Potencia de salida máx por puerto 10 W Potencia de salida total 163 8 W 6 3 Error flag rail values Five volt rail Max 5 58V Five volt rail Min 4 5V Twelve volt rail Max 20V Twelve volt rail Min 9 59V 6 4 Especificaciones físicas Conectores de entrada USB 3 2 Gen 1 Type A Conectores de salida 15 x USB 3 2 Gen 1 Type A Maximum Downstream Data Speed per Port 5 Gbps Rango de temp...

Page 27: ...x USB 3 2 Gen 1 Type A If you require any spare parts such as the power cables or USB 3 2 Gen 1 Type A cable these can be ordered by quoting the product part number and the spare part number available from what s included section These can be ordered from the reseller or solution partner you purchased your SS15 from or from Cambrionix directly To find one of our partners local to you please visit ...

Page 28: ... 240 V CA Corriente de entrada típica 4 A a 115 V CA 2 A a 230 V CA Frecuencia de entrada 50 60 Hz Conector de entrada C14 Voltaje de salida 12 V Corriente de salida 15 A Potencia de salida máx 180 W Conector de salida DIN de 4 pines Dimensiones 210 x 85 x 46 mm ...

Page 29: ...s 1 Open LiveViewer if this is not already downloaded then go onto our website and download both the API and LiveViewer www cambrionix com software 2 Once in LiveViewer on the left hand side of the screen select the settings section 3 Once in the settings section select the API tab 4 In the API section click the cog on the right hand side of the local API 5 Click the select all tick box and then t...

Page 30: ...stem through the SS15 We have only observed this behaviour in a very few amount of devices by disabling CDP this has resolved all issues and the connections are stable You can disable CDP through NVRAM settings either by going through the advanced settings and turning Alt Sync charge off or through the API and disabling it via code For example using the command line the instructions would be as be...

Page 31: ...itation within the USB controller can only be resolved if you connect fewer USB devices to the controller in question For Apple devices there is a setting called USB accessories which can be activated Once activated it will reduce the amount of times a device will need to be unlocked trusted More information can be found at the link here Cannot connect any more devices Sometimes you may reach the ...

Page 32: ...ype C cables and not to use cables fitted with e markers see your cable supplier to see if e markers are fitted Serial number on SuperSync 15 If you are using the API to write scripts using the SuperSync 15 then the serial number produced using the method cbrx_discover will be an array of strings which will change when the hubs connection is moved Using firmware 1 80 and above will change this to ...

Page 33: ... may delete the file below when you are finished with it etc opt cambrionix cambrionix log cfg 7 7 Software troubleshooting Some users have noted that the API can cause a high level of CPU usage This can sometimes be linked to the API recorder service If you are finding this and you are not using it then we would reccommend to uninstall it from your system entirely ...

Page 34: ...la Unión Europea sobre residuos de aparatos eléctricos y electrónicos RAEE en las jurisdicciones que adoptan dicha Directiva está marcado como comercializado después del 12 de agosto de 2005 y no debe eliminarse como residuo urbano no clasificado Por favor utilice sus instalaciones locales de recolección de RAEE a la hora de eliminar este producto y observe de otra manera todos los requisitos apli...

Page 35: ... no se enciende póngase en contacto con el servicio de Atención al cliente y proporcione la mayor cantidad de información posible incluidos los pasos que haya intentado para resolver el problema l Please include photos of the damaged box and product when contacting Customer Support Note If you have received your order in a damaged box and the damage was indicated to the courier please provide us w...

Page 36: ...to o Productos no se devuelven en su estado original podrían cargarse costes adicionales consulte la sección de garantía y términos en nuestro sitio web l Cuando Cambrionix organice la recogida el envío de devolución será gratuito a menos que Cambrionix le notifique lo contrario l When contacting us about returning a product please provide the following information Collection Address Weights and d...

Page 37: ...CB l Probado y marcado CE l Probado y marcado según la Parte 15 de la FCC l Alojado en una envolvente a prueba de incendios de la especificación UL94 VO l Cumplimiento de RoHS l Probado independientemente por Underwriters Laboratory UL con el número de expediente E346549 ...

Page 38: ...te Cambrionix reconoce que todas las marcas comerciales marcas registradas marcas de servicio y otros nombres o símbolos protegidos contenidos en este manual y documentos relacionados son propiedad de sus respectivos titulares Mac y macOS son marcas comerciales de Apple Inc registradas en los EE UU y otros países y regiones Intel y el logotipo de Intel son marcas comerciales de Intel Corporation o...

Page 39: ...18669 0006 90079186690006 MOD IT 195761 195761 MOD IT DS 30202007995X 30202007995X MOD IT MM 30202007994Y 30202007994Y MOD IT STACK 30202007993P 30202007993P MOD IT DS 6077253 6077253 6077253 MOD IT DS 3a2f8b88e935 202012311 202012311 MOD IT DS 195759 195759 MOD IT DS 329440 001 MOD IT DS 29 735 477 D936 001 MOD IT 6077254 6077254 6077254 MOD IT MM 6077255 6077255 6077255 MOD IT MM 2a6ebe915fe9 20...

Page 40: ...owley Road Cambridge CB4 0DS Reino Unido 44 0 1223 755 520 enquiries cambrionix com www cambrionix com Cambrionix Ltd is a company registered in England and Wales with the company number 06210854 2022 08 2022 Cambrionix Ltd All rights reserved EN ...

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