CAMBRIONIX 200421 User Manual Download Page 2

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MC14-2.4A

Page 1 of 20

1. Table of Contents

2. Your MC14-2.4A at a glance

3. Safety

3.1. Signal word panel

3.2. Safety alert symbol

3.3. Pictograms

3.4. Product modification

3.5. Power supply

3.6. Storage and Installation

4. Getting Started

4.1. Opening your product

4.2. What's Included

4.3. Connecting to the mains

4.4. Registration

4.5. Help and Support

4.6. Cleaning your MC14-2.4A

5. Product Specifications

5.1. Input Power Requirements

5.2. Output Power

5.3. Physical specifications

5.4. Packaged information

5.5. Consumables and Placing Orders

5.6. Power Supply

6. Troubleshooting

6.1. Initial troubleshooting tips

6.2. Device connection.

6.3. Hub connection issues

6.4. No GUI

7. Disposal

8. Returns and Damaged Products

8.1. What do I do if my order arrives and something the product is faulty
or is physically damaged?

8.2. What happens after I have requested a Return?

Summary of Contents for 200421

Page 2: ... Help and Support 9 4 6 Cleaning your MC14 2 4A 10 5 Product Specifications 11 5 1 Input Power Requirements 11 5 2 Output Power 11 5 3 Physical specifications 11 5 4 Packaged information 11 5 5 Consumables and Placing Orders 12 5 6 Power Supply 13 6 Troubleshooting 14 6 1 Initial troubleshooting tips 14 6 2 Device connection 14 6 3 Hub connection issues 15 6 4 No GUI 16 7 Disposal 17 8 Returns and...

Page 3: ...MC14 2 4A Page 2 of 20 9 Compliance and Standards 20 ...

Page 4: ... Cambrionix software to allow charging and or data transfer while monitoring important port and device information The MC14 2 4A can charge attached USB devices without using a local computer and our intelligent charging algorithm allows almost any device to be charged at its optimum rate up to 2 4A The firmware can be up dated to allow new charging profiles to be added ensuring the MC14 2 4A can ...

Page 5: ... use and safety during operation This user manual cannot cover all conceivable applications If you would like additional information or if problems arise that are not sufficiently addressed in this manual please ask your distributor or contact us directly using the means preferred which are located on the back cover of this manual CAUTION Personal Injury and Damage to the product l Observe the saf...

Page 6: ...ire Hazard Mandatory action signs Read operating instructions Mandatory regulation 3 4 Product modification Cambrionix products are designed and manufactured to meet the requirements of UK and International safety regulations Modifications to the product could affect safety and render the product non compliant to relevant safety standards which could result in injury or damage to the product CAUTI...

Page 7: ... or compress any part of the product 3 5 Power supply This section describes safety precautions you must follow when using the power supply CAUTION Electric shock or personal injury may occur l Do not use a damaged power cord or plug or a loose power socket l Do not touch the power plug with wet hands l Do not allow liquids to come into contact with the unit or power supply CAUTION Damage to your ...

Page 8: ... sources l Connect the plug to an earthed socket CAUTION Damage to your Cambrionix product may occur l Operate the product only in an environment where the ambient temperature is inside the operating temperature range l Operate the product only in an environment where the relative humidity is inside the operating range l Be careful not to leave the power cord underneath a heavy object CAUTION Over...

Page 9: ...ction of this manual 4 1 Opening your product When you have received your product please check the packing slip to ensure all products and quantities of them are correct before opening This is to avoid retesting and repackaging any items which are not required When opening the packaging use a suitable method to open the box i e do not use a knife This is to ensure the product is not damaged 4 2 Wh...

Page 10: ...nt to be delivered during data transfer As indicated in above if the attached device has a BC1 2 compliant CDP port the device can draw up to 2 4A while transferring data 4 4 Registration You may register your product at www cambrionix com product registration 4 5 Help and Support FAQs and help can be found on the Help page here l www cambrionix com help_pages help You can raise a support ticket f...

Page 11: ...d contact Cambrionix immediately l Ensure that the product is switched off and the power cord is removed from the product Hold the power cable by the plug and do not touch either the plug or the power cord with wet or damp hands as an electrical shock may result l Wipe the product with a clean dry and soft cloth Do not use detergents which contain alcohol solvent or surface active agents Do not sp...

Page 12: ...age 5 0V 5 Output Current Max per Port 2 4A Output Power Max per Port 12W Output Power Total 174 72W 5 3 Physical specifications Input Connectors N A Output Connectors 14 USB 2 0 Type A Maximum Downstream Data Speed per Port Ambient Operating Temperature range 0 35 C Relative humidity 5 to 95 non condensing Dimensions 198 3 x 73 x 40mm Weight 1 6kg 5 4 Packaged information Boxed Dimensions 0 47 x ...

Page 13: ...as the power cables or cable these can be ordered by quoting the product part number and the spare part number available from what s included section These can be ordered from the reseller or solution partner you purchased your MC14 2 4A from or from Cambrionix directly To find one of our partners local to you please visit www cambrionix com partners where you can learn about the local vendors and...

Page 14: ...r Supply Input Voltage 100 240VAC Input Current Typical 4A 115VAC 2A 230VAC Input Frequency 50 60Hz Input Connector C14 Output Voltage 12V Output Current 15A Output Power Max 180W Output Connector 4 pin DIN Dimensions 210 x 85 x 46mm ...

Page 15: ...vice connection issues please read through the following common solutions to see if this resolves the behaviour you are observing Unstable device connection Some devices can have unstable connections with your host system through the MC14 2 4A We have only observed this behaviour in very small devices and by disabling CDP this has resolved all issues and the connections are stable You can disable ...

Page 16: ...IOS on startup A much simpler way is to use USB2 cables instead of USB3 cables and this will limit the connection to USB2 6 3 Hub connection issues If you are having issues with the hub and connecting to your host system please see below toubleshooting solutions Hub not connecting to host If you are seeing that the MC14 2 4A is not connecting to the host system one of the issues may be caused by t...

Page 17: ...fore opening another 6 4 No GUI If you are using a headless system with no GUI then and you require to enable logging for support issues you can use the following command to create the logging cfg file manually echo DEBUG etc opt cambrionix cambrionix log cfg Then after re producing the problem you can zip the logs from the folder var log cambrionix You may delete the file below when you are finis...

Page 18: ... the Council of the European Union on the waste electrical and electronic equipment WEEE and in jurisdictions adopting that Directive is marked as being put on the market after August 12 2005 and should not be disposed of as unsorted municipal waste Please utilize your local WEEE collection facilities in the disposition of this product and otherwise observe all applicable requirements Cambrionix P...

Page 19: ...uct when contacting Customer Support Note If you have received your order in a damaged box and the damage was indicated to the courier please provide us with a copy of the delivery note detailing this 8 2 What happens after I have requested a Return l If you have not purchased the Product s direct from Cambrionix please contact the vendor the item was originally purchased from for their returns pr...

Page 20: ...MC14 2 4A Page 19 of 20 l Where Cambrionix arranges collection return shipping will be free unless Cambrionix notified you otherwise ...

Page 21: ...Standards l CB Certificate l CE Tested and marked l FCC Part 15 Tested and marked l RoHS Compliant l Independently safety tested by the Underwriters Laboratory UL under file E346549 l Complies with EN60950 safety requirements for IT equipment ...

Page 22: ...ley Road Cambridge CB4 0DS United Kingdom 44 0 1223 755 520 enquiries cambrionix com www cambrionix com Cambrionix Ltd is a company registered in England and Wales with the company number 06210854 2022 03 2021 Cambrionix Ltd All rights reserved EN ...

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