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Cambridge Temperature Concepts DuoFertility, Quick Start Manual & User Manual

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Cambridge Temperature Concepts DuoFertility Quick Start Manual & User Manual Download Page 40

36

Careline

We  understand  that  you  may  need  advice  or  reassurance  while  you  are  using 
DuoFertility from someone who is familiar with the device and how it is designed. 
The DuoFertility careline has been set up to fulfil this need and offers free support 
for  all  DuoFertility  users.  Our  highly  trained  staff  will  be  happy  to  help  you  and 
answer any questions you may have about using the device.

If  you  have  any  specific  questions  about  your  cycles  or  fertility  in  general,  for 
example, if you would like assistance interpreting your temperature graph or are 
worried  about  a  potential  fertility  problem,  we  have  an  in-house  team  of  highly 
qualified fertility experts who will be happy to answer any questions that you may 
have.

Customer Support: International

EMAIL: [email protected]

CARELINE: +44 (0)1223 967703

Mon-Fri – 9:00 a.m – 6:00 p.m (GMT)

Customer Support: United States 

EMAIL: [email protected]

CARELINE: (USA Toll Free): 1-866-727-9807

Mon-Fri - 9:00 a.m - 6:00 p.m (EST)

From  time  to  time  we  may  monitor  calls  to  the  DuoFertility  careline  for  training 
purposes.

Summary of Contents for DuoFertility

Page 1: ...3 DuoFertility Quick Start Guide User Manual Simple Convenient Natural This product is not for contraceptive use A safe and natural alternative to fertility treatments ...

Page 2: ...e month you are most likely to get pregnant It has been designed to fit into any lifestyle so you can use the product with confidence without any disruption to your daily life If you would like further advice on how to use DuoFertility please do let us know Our customer care team are happy to answer any queries that you may have about using the product and our in house team of dedicated fertility ...

Page 3: ...w to use the software 15 Installing the software 15 Using the software 16 Data display 17 Entering information onto the software 17 Leaving notes on the software 18 Transferring your data to the DuoFertility centre 18 Synchronisation with the DuoFertility centre 19 Printing off your fertility chart 19 Saving a copy of your fertility chart 19 DuoFertility updates 19 The reader 20 How to use the rea...

Page 4: ...or and reader 30 What to do if you lose the sensor 30 What to do if you lose the reader 30 Frequently asked questions about DuoFertility 31 Glossary 34 Careline 36 Name and address of manufacturer 37 The use of measurement data 38 Limitations of information from Fertility Experts 38 ...

Page 5: ...de with the large blue circle is facing your skin Remember to wear the sensor while you are sleeping 2 After a couple of days transfer the data from the sensor to your reader To do this o Turn on your reader by pressing the central button o Press the central button a second time You should see a yellow light moving backwards and forwards on the light scale o Whilst the yellow light is moving posit...

Page 6: ...reader will display a simple summary of your fertility status which you can use to plan intercourse for the best time of the month DuoFertility may increase your chances of getting pregnant by helping you to Plan intercourse for when you are most likely to conceive Understand your fertility by viewing a detailed picture of your menstrual cycles The DuoFertility box should contain 1 The DuoFertilit...

Page 7: ... conceive giving you time to plan ahead When you transfer data from your sensor to the reader the reader displays your fertility status for the week ahead You can then plug your reader into your computer to see your data in more detail This automatically transfers your data to our support centre which allows our fertility experts to analyse your cycle and inform you of any irregularities It also a...

Page 8: ... in body basal temperature and to estimate when you have ovulated DuoFertility works out when you are sleeping most deeply so there are no disruptions to your temperature measurements from late nights early mornings or interrupted sleep Of the 2 500 temperature points collected only the best quality measurements are used The most fertile days of the menstrual cycle usually include the day of ovula...

Page 9: ...l be lost if you happen to lose your reader The battery in the reader is also charged while the reader is connected to a computer For further information please read page 18 Record each day of your menstruation on the day that it occurs In order to ensure that the fertility predictions that you receive are as accurate as possible we strongly recommend that you record each day that you have your pe...

Page 10: ...ion forms the corpus luteum which secretes progesterone the hormone responsible for the rise in body basal temperature BBT that signals ovulation It also suppresses the ripening of further follicles induces closing of the cervix and the thickening of cervical mucus The corpus luteum then disappears with the onset of menstruation The lifespan of the released egg is only 24 48 hours Therefore for fe...

Page 11: ...7 Figure 2 Phases of the menstrual cycle ...

Page 12: ...tments and assisted reproductive techniques in the past such as IVF If you are taking fertility treatment it is important to make the support team aware of this by recording this on the software or contacting us as the monitor will need to be updated to take this into account Certain medical conditions and medications can adversely affect the performance of DuoFertility The monitor may not be able...

Page 13: ... if you wish to return your unwanted DuoFertility equipment for appropriate disposal DuoFertility complies with the European Directives regarding consumer safety health or environmental requirements and is approved for sale within the EU The audits are performed by SGS United Kingdom Ltd This device has been tested and found to conform with the limits for a class B digital device pursuant to part ...

Page 14: ...the sensor This is because the blood flow might be slightly different on each side and this could affect the quality of the temperature readings If for any reason you have to change side we suggest that you record this directly in the notes sections of your software The correct time to change side is on the first day of your period as this marks the beginning of a new cycle This allows the skin on...

Page 15: ...ature the sensor does all the work for you The sensor is fully waterproof so you can wear it in the shower Occasionally however you may not want to wear the sensor for example when wearing a bikini If you remove the sensor during the day it is very important that you remember to put it back on when you go to bed so that data is collected every night Please note that the sensor must be worn for at ...

Page 16: ...r with the sensor to your body 14 It is important that your skin is healthy and not irritated How to change the adhesive After removing the adhesive we recommend that you leave the sensor off for a few hours making sure that you replace it before you go to sleep This allows your skin to breathe and reduces the risk of skin irritation What to do if you experience skin irritation If you experience s...

Page 17: ...ns blue while the software is running Intercourse icon You should use this icon to enter in each time that you have intercourse Menstruation icon You should use this icon to enter in the level of menstrual flow on each day of your period On the reader the lights for spotting are pink and the lights for menstruation are red Cancel icon You can select the cancel icon to delete information that you h...

Page 18: ... are feeling unwell select this icon Disturbed sleep icon Use this icon if your sleep has been disturbed more than your usual night s sleep Cervical mucus icon Select this icon to record variations in the stretchiness of cervical mucus during your cycle Ovulation pain icon If you experience ovulation pain select this icon Star icons The star icons can be used to enter additional user defined ferti...

Page 19: ... the reader on specific days Enter in notes for specific days Add information retrospectively Print off and save your temperature chart Installing the software Connect your reader to your computer using the USB cable provided An autorun prompt should appear The first time you launch DuoFertility you will be directed to http support duofertility com where you can download the latest version of the ...

Page 20: ...are The first time you run the DuoFertility software there is a short welcome process which introduces you to DuoFertility activates your sensor and asks some simple questions about your fertility history Once you have answered these questions you will be shown your fertility chart On your fertility chart temperature is displayed along the vertical axis and dates are displayed along the horizontal...

Page 21: ...Entering information into the software You can use the software to enter in all the information that you enter into the reader as well as writing notes and recording LH test results We suggest that you refer to pages 13 14 to familiarise yourself with the meaning of each icon In order to enter information please follow the steps below Position your mouse on the chart so that it is above the correc...

Page 22: ... Enter in the relevant details in the text box and click OK to save your changes An icon will appear in your chart to indicate that a note has been written for that day Transferring your data to the DuoFertility centre When you plug your reader into a computer with an Internet connection and open your fertility chart your data will automatically be transferred to our servers This will ensure that ...

Page 23: ...hart and a window will appear SImply select the printer and click Print This will print off the data on your chart that is currently showing on your screen If you would like to print off previous cycles simply scroll backwards on your chart and select Print again Saving a copy of your fertility chart You can save an image of your fertility chart on your computer by clicking on the Save icon in the...

Page 24: ...le Today s arrow Scroll wheel Cancel DuoFertility icon Connect to your computer Battery Central button ture C ra o e n p c m e e p T ts e L g t d d i r b CB m a 4 C 0E 0 Y 2 1 U 0 E K C Star 2 Star 1 Intercourse Cervical mucus Feeling ill Ovulation pain Disrupted sleep Period ...

Page 25: ...t indicating that the reader is off How to select an icon To select an icon on the reader start by running your finger or thumb anti clockwise around the scroll wheel and the icons will light up one by one in white When an icon is lit in solid white you can select it by pressing the central button The icon will then flash to indicate that it is waiting for you to enter further information The read...

Page 26: ...ou select the illness icon you can use the reader to enter in exactly how unwell you are feeling Entering variable data onto the reader for example period illness sleep disruption cervical mucus and the user defined function star 2 1 Use the scroll wheel to select the icon corresponding to the data that you want to enter and press the central button The icon will flash in white 2 Use your finger t...

Page 27: ...ormation on the reader 1 Use the scroll wheel to select the icon corresponding to the data that you want to enter and press the central button The entire light scale will light up 2 The icon will flash white indicating that this information has been saved ...

Page 28: ...more slowly across the light display from left to right the transfer is not complete until the light has moved all the way across the display The reader will make two beeps low then high to signal a successful download If your reader makes a high beep followed by a low beep the download has not been successful please see page 28 for further details 5 Look at the light scale on the reader The arrow...

Page 29: ...he data transfer is occurring very slowly it is fine for you to leave the sensor on the reader while you continue doing something else How often should I transfer the data You can transfer your data whenever it is most convenient for you there is no need to transfer your data every day However during the first few months of usage we recommend that you transfer your data every couple of days ...

Page 30: ...wnload and viewed your fertility status within the last 24 hours You can do this by turning on your reader and pressing the central button The yellow light will move back and forth on the light scale but no download will occur instead your fertility status will be displayed on the light scale Your fertility status for the previous two days and the next six days will be displayed on the light scale...

Page 31: ...s is not the most fertile time of your cycle Faint green shading suggests that your fertility status on that particular day is low and strong green shading indicates that you are at the most fertile time of your cycle and that this is the best time to try for a baby A red line will appear on your chart up to one week after ovulation has occurred to estimate your ovulation date The number of green ...

Page 32: ...e reader This can be easily solved by performing the following steps 1 Plug the reader into your computer The Connect to computer icon should now be flashing green and blue 2 Check that you are connected to the Internet 3 Run the DuoFertility software and wait for synchronisation complete to be displayed 4 Close the software 5 The Connect to computer icon should now be solid green You should be ab...

Page 33: ... the reader and sensor should be stored in a cool dry place Interference frequency of 100 to 150 kHz will interfere with the data transfer between the sensor and the reader However this is only likely to cause a problem if you transfer your data while standing next to an RF transmitter such as an AM radio mast which is highly unlikely unless you work with radio equipment The sensor is fully waterp...

Page 34: ...will need to purchase a new one Contact our team to ensure that you will be able to read the data from your existing sensor with your new reader You should continue to wear your sensor while you are waiting for a replacement reader as the sensor can store several weeks of data Make sure that you also consistently record your fertility clues while you are waiting to receive your new reader You will...

Page 35: ...not been wearing the sensor start again whenever you want You should ideally enter the date of your last period on your computer once you start using DuoFertility again Bear in mind however that you may have to wait at least one cycle before getting any results Does DuoFertility keep my private data secure We ensure that all customer data is kept secure and completely confidential All data that yo...

Page 36: ... to the way your body works before it can determine the best time to plan baby making intercourse How is a day measured by DuoFertility DuoFertility measures one day as being from 6pm to 6pm Therefore when you see a temperature point appear on your chart this displays the temperature which was recorded for the previous night This also means that you may not see a temperature point appear for a par...

Page 37: ...your cycle can help your doctor to identify a problem This is why doctors often recommend that you chart your temperature for a few months if you are struggling to conceive The convenience of DuoFertility means that this is done automatically for you while you sleep How do I get in touch with a fertility expert The best way to get in touch with a fertility expert is to send an email see page 36 wi...

Page 38: ... once it is released The egg is usually fertilised by sperm here Fertile window the phase of the menstrual cycle that is most favourable for conception It usually begins a few days before ovulation and ends the day after ovulation FSH or follicle stimulating hormone a pituitary hormone which stimulates the development of the ovarian follicles in women and the production of sperm in men Hormone a c...

Page 39: ...ries but they can also be produced by adipose tissue fat Ovarian follicle a fluid filled structure inside the ovary which contains the egg During each cycle an egg develops within a follicle inside the ovary This follicle grows up to 2 cm in diameter until it is ready to release the egg Ovulation the release of the egg from the ovarian follicle This occurs between the follicular and the luteal pha...

Page 40: ...t your cycles or fertility in general for example if you would like assistance interpreting your temperature graph or are worried about a potential fertility problem we have an in house team of highly qualified fertility experts who will be happy to answer any questions that you may have Customer Support International EMAIL support en duofertility com CARELINE 44 0 1223 967703 Mon Fri 9 00 a m 6 0...

Page 41: ...the sensor is estimated to be 50 60 days and the battery inside the sensor cannot be replaced The lifetime of the reader is approximately 3 years The lifetime of the adhesive patch is indicated on the bag in which the adhesives are contained If your sensor needs replacing we will send you a new one free of charge We would ask you to return your old sensor to us in the envelope provided so that we ...

Page 42: ...s The DuoFertility experts are trained to analyse your data and interpret this in conjunction with your provided medical and fertility history as well as any other information you may provide from time to time DuoFertility experts cannot for legal and ethical reasons provide diagnosis of medical conditions or prescribe drugs or other treatments and all information and advice provided is directed t...

Page 43: ...on Road Cambridge CB4 0EY United Kingdom UK Careline 44 0 1223 967703 support en duofertility com USA EMAIL Support US duofertility com CARELINE USA Toll Free 1 866 727 9807 DuoFertility is distributed in the United States by Cambridge Temperature Concepts Ltd P o Box 398101 Cambridge MA 02139 USA ...

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