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User Manual
Troubleshooting
12
Problem
Cause
Solution
The humidifier is not
turning on or shutting
off prematurely
There is abnormal
noise coming from
my humidifier
The humidifier is not on
a solid surface.
One of the floats is stuck or
out of place.
Remove foreign objects and place
the floats back in place.
Place and operate the humidifier on
a solid surface.
One of the floats is stuck or
out of place
Remove foreign objects and place
the floats back in place.
The water tank is not fully flush
on the base, there are gaps.
Fully set the water tank in place on
the base ensuring no gaps are present.
The outlet does not have
power.
Use a proper power source.
Hard water has repeatedly been
used, calcifying components such
as the water float or atomization
board.
Descale the humidifier and begin
using filtered or distilled water. If
detergent was used, deeply rinse to
ensure none remains.
The water tank is not filled
up with water.
Add additional water to the water
tank so the sensor will trigger.
The packaging under the
water tank was not removed.
Remove packaging from
the base of the humidifier.
There is white dust
on my furniture or
white build up on
my humidifier
Water that has not been
sufficiently filtered has been used.
Minerals from the hard water
have been left behind.
Regularly clean your humidifier
and use either distilled water
or properly filtered water.
My Humidifier is
Leaking
Water is overfilling the
base of the humidifier and going
down the essential oil tray
Ensure the black float in the base is
clipped in and secured on BOTH sides
Ensure the spring and plug on the bottom
of the upper tank are not stuck
and remove any foreign objects
Fully set the water tank in place on
the base ensuring no gaps are present.
The air inlet on the bottom
of the base is blocked.
Ensure the humidifier is not placed on
carpet or surfaces that will block the inlet.
The water outlet at the bottom
of the upper container is not sealed.
Ensure the silicone plug at the bottom
of the upper container is secure.
Summary of Contents for CA40
Page 6: ...Discover New Relief Y User Manual...
Page 11: ...User Manual Y Cleaning Care...
Page 14: ...Got Questions User Manual Y...
Page 17: ...Thanks User Manual Y...