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User Guide

Troubleshooting

4.1

ONT Status LEDs

The ONT status LEDs assist with installation and maintenance procedures.

These LEDs are described in Table 8.

Figure 6 ONT Status LEDs location

Table 8 T073G LED Description

LED

Color Status

Indication

G102381A

POWER

Green

Solid

ONT is operating from AC power

Slow Blink ONT is operating from UPS power

Fast Blink System Booting

Red

Solid

UPS battery low

LINK

Green

AUTH

Green

Solid

Optical link is OK

Off

Optical link is NOT OK

Solid

ONU is authorized

Blink

ONU is registering

Off

ONU is NOT authorized

LAN1/4

Green

Solid

LAN port connected, but no data

transmission.

Blink

LAN port has data transmission

Off

LAN port is not connected to terminal

device or system power is off

220-00602 R10 | October, 2013

Summary of Contents for T073G HGU ONT

Page 1: ...User Guide T073G HGU ONT 220 00602 Rev 10 ...

Page 2: ...subject to revision without notice due to continued progress in methodology design and manufacturing Calix shall have no liability for any error or damage of any kind resulting from the use of this document Trademark List Calix Calix is the trademark or registered trademark of Calix All other trademarks mentioned herein are the property of their respective owners 220 00602 R10 October 2013 ...

Page 3: ...afety 4 2 2 Laser Safety 4 3 Installation 6 3 1 Get to Know the ONT 6 3 2 Connecting to the PON Network 6 3 3 Connecting Power 7 3 4 Connecting Telephone POTS Service 9 3 5 Connecting Ethernet Service 9 3 6 Verifying the Installation 10 4 Troubleshooting 12 4 1 ONT Status LEDs 12 4 2 Troubleshooting Procedures 13 220 00602 R10 October 2013 ...

Page 4: ...User Guide 220 00602 R10 October 2013 ...

Page 5: ... 100 1000 Base T Gigabit Ethernet ports for high speed internet access and IPTV VOD services Two POTS VoIP service ports for voice services Integrated IEEE 802 11b g n wireless One USB host port 1 3 Features The ONT incorporates the following features Single fiber GPON interface with 1244 Mbps upstream and 2488 Mbps downstream data rates Advanced data features such as VLAN tag manipulation classif...

Page 6: ...tor POTS interface RJ 11 connector Ethernet interface RJ 45 connector Table 2 Electrical Specification Input Power 12V DC power input Power Supply AC power supply with included power adapter Power Consumption 14 4 W Table 3 Environmental Specification Temperature Operating 0 C to 40 C 32 to 104 F Humidity 5 to 95 Relative Humidity RH non condensing Table 4 Optical Specification Minimum Nominal Max...

Page 7: ...Product Description Minimum Nominal Maximum Notes Sensitivity 27 dBm Minimum received power for BER 10 10 Overload 8 dBm Maximum received power for BER 10 10 220 00602 R10 October 2013 3 ...

Page 8: ... this product where people will stand or walk on the power cable To avoid electric shock of user which caused by over voltage from PSTN DO NOT connect the POTS port on this unit directly to external PSTN line This unit can only be used with the certified adaptor model inside the package which complies with the requirement of limited power source 2 2 Laser Safety Caution Use of controls or adjustme...

Page 9: ...optic cables must be trained for laser safety Caution Do not bend the fiber optic cable to a diameter smaller than 7 5 cm 3 inches Doing so may damage the fiber or prevent the signal from passing through properly 220 00602 R10 October 2013 5 ...

Page 10: ...t ports POTS ports Power switch DC power connector USB connector UPS connector G102382A Figure 1 T073G Back and Right Side Overview WPS RESET WLAN Figure 2 T073G Left Side Overview 3 2 Connecting to the PON Network 1 Locate a safe and accessible site for installation G102296A 6 220 00602 R10 October 2013 ...

Page 11: ...tor to connect the ONT to the network G102343A 3 3 Connecting Power The T073G can be powered by the AC power adapter or by an UPS power This section describes how to power the ONT by both Note Do not connect the enclosed power supply adapter and an external UPS simultaneously as this might cause unwanted behavior 220 00602 R10 October 2013 7 ...

Page 12: ...ug the input of power adapter into a live AC outlet 3 Push the Power Switch button on the back of the ONT 4 Verify that the POWER LED on the ONT is lit green indicating that local power is on and voltage is good 3 3 2 Connecting to an External UPS NOTE UPS power cord is sold separately It is not included with this package Please contact Calix customer support for information 8 5 4 1 G102409A Figur...

Page 13: ...s 4 Repeat step 2 3 as needed to connect additional phone lines Table 6 POTS RJ 11 Connector Wiring Pattern Pin Signal Pin Signal 1 Unused 3 Tip 2 Ring 4 Unused Danger Please make sure the wire pair connected is from to the telephone Using the wire pair from to the PSTN network falsely may cause damage to user and the device 3 5 Connecting Ethernet Service 1 Locate the Ethernet LAN cable of premis...

Page 14: ...the PON network If services must be verified at the time of installation refer to Section 3 6 2 Verifying Services on page 11 for additional instructions 3 6 1 Activating the ONT Once the ONT installation is complete follow the procedure below for verifying ONT status Figures below shows the typical status LED display after the ONT boot sequence is complete Figure 4 ONT Has not Been Provisioned G1...

Page 15: ...mber serial number Once the ONT has been activated in the network and the AUTH LED is lit green you can proceed to Section 3 6 2 Verifying Services on page 11 for verifying services 3 6 2 Verifying Services Follow local practices to connect to each active service port in the ONT to confirm service activation Connect to each active phone jack to verify telephone numbers and services Verify that the...

Page 16: ... ONT is operating from AC power Slow Blink ONT is operating from UPS power Fast Blink System Booting Red Solid UPS battery low LINK Green AUTH Green Solid Optical link is OK Off Optical link is NOT OK Solid ONU is authorized Blink ONU is registering Off ONU is NOT authorized LAN1 4 Green Solid LAN port connected but no data transmission Blink LAN port has data transmission Off LAN port is not conn...

Page 17: ...gured WPS Green Solid Register successfully Yellow Blink Register is in progress Red Blink Session Overlap Detected or WPS Error Green Off WPS function is not enable or system power is off WLAN Green USB Green Solid Wireless Interface enable Blink Data transmitting at wireless interface Off Wireless interface disable or system power off Solid USB interface connected and working on host mode but th...

Page 18: ...e Ethernet cable is connected correctly Check whether the indicator of the network adapter is on Check whether the network adapter works normally Check whether there are devices with the or mark under Network adapters If there are such devices uninstall and then re install them or insert the network adapter into another slot If the problem remains change the network adapter The TEL LED is off Chec...

Page 19: ...nd can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the us...

Page 20: ...or transmitter End users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance NOTE THE GRANTEE IS NOT RESPONSIBLE FOR ANY CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE SUCH MODIFICATIONS COULD VOID THE USER S AUTHORITY TO OPERATE THE EQUIPMENT Statement This device...

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