
Troubleshooting
PROBLEM
POSSIBLE CAUSE
SUGGESTED ACTION
Low or no chlorine
residual in pool
Sanitizer Output percentage set too low or
off at 0%
Increase Output Level.
Insufficient run time
Increase run time to at least 1 hour per
10° ambient temp.
Heavy pool use, inclement weather, organic
matter
Activate Super CL mode or chemically
shock pool.
Water chemistry Issues:
Low Chlorine Stabilizer
Low salt in the pool (less than 2300 ppm)
Phosphates in pool
Nitrates in pool
Contact pool professional, ensure all
chemicals
The cell is dirty, clogged, or
Has excessive scaling or mineral build-up
Remove cell from plumbing, inspect
and clean (see p.13).
Low or no chlorine
residual in pool
after recent
installation
Water chemistry was not balanced prior to
system installation and a high chlorine
demand persists.
Contact pool professional, ensure all
chemicals on p.6 are within range,
chemically shock pool if necessary.
Red Inspect Cell LED
is on.
It is time to clean the electrolytic cell.
The Cell must be cleaned.
Cell efficiency has been greatly reduced.
Inadequate water flow exists, or cell
must be replaced.
Red Inspect Salt Led
is on.
Pool water salt is too low or too high,
system is off. Less than 2300 or Over 6000
ppm
Correct the salinity level.
Red Inspect Salt Led
is flashing
Pool water salt is low or high, 2300 PPM to
2800 PPM/4500 PPM to 6000 PPM. 2300-
2600, the system is still working.
Correct the salinity level.
No Power
Fuse/Reset has tripped.
Check fuses on power center
No AC Power to the power center
Check the connection
No Flow LED is on.
Incorrect installation
Verify Sensor probe correct orientation
Sensor probe is dirty or clogged.
Ensure correct connection, clean the
sensor probe if necessary.