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product. In order to receive the remedy set forth above, you must return the product during the
warranty period and include with each returned product (I) a copy of your original purchase invoice
to verify your warranty; (II) a Return Material Authorization number; (III) your name, address and
telephone number; (IV) a copy of the bill of sale bearing the appropriate CalDigit serial numbers as
proof of date of original retail purchase; and (V) a description of the problem. The customer must
pay all transportation costs for a returned product. This warranty does not apply if the product
has been misused or has been damaged by accident, abuse, misuse, or misapplication; if it has
been modified without permission of CalDigit; or if any CalDigit serial number has been removed
or defaced.
Warranty Exclusions and Limitations
This Limited Warranty applies only to hardware products manufactured by or for CaDigit that
can be identified by the “CalDigit” trademark, trade name, or logo affixed to them. The Limited
Warranty does not apply to any non-CalDigit hardware products or any software, even if packaged
or sold with CalDigit hardware. Manufacturers, suppliers, or publishers, other than CalDigit, may
provide their own warranties to the end user purchaser, but CalDigit, in so far as permitted by law,
provides their products “as is”.
CalDigit does not warrant that the operation of the product will be uninterrupted or error-
free. CalDigit is not responsible for damage arising from failure to follow instructions relating
to the product’s use. This warranty does not apply: (I) to consumable parts, unless damage has
occurred due to a defect in materials or workmanship; (II) to cosmetic damage, including but not
limited to scratches, dents and broken plastic on ports; (III) to damage caused by use with non-
CalDigit products; (IV) to damage caused by accident, abuse, misuse, flood, fire, earthquake or
other external causes; (V) to damage caused by operating the product outside the permitted or
intended uses described by CalDigit; (VI) to damage caused by service (including upgrades and
expansions) performed by anyone who is not a representative of CalDigit or a CalDigit Authorized
Service Provider; (VII) to a product or part that has been modified to alter functionality or capability
without the written permission of CalDigit; or (VIII) if any CalDigit serial number on the product has
been removed or defaced.
No CalDigit dealer, agent, or employee is authorized to make any modification, extension, or
addition to this warranty.
Any loss, corruption or destruction of data while using a CalDigit drive is the sole responsibility of
the user, and under no circumstances will CalDigit be held liable for the recovery or restoration of
this data. To help prevent the loss of your data, CalDigit highly recommends that you keep TWO
