background image

35

SPA TROUBLESHOOTING

TROUblEShOOTINg 

(CIMA

 & lINA

 SPA MOdElS)

If your spa doesn’t seem to be working the way you believe it should, please review the “START-UP” and “OPERATION” instructions in this manual. If this doesn’t help 
you correct the problem, follow the appropriate instructions below. If the problem still is not resolved, call your Caldera

®

 dealer.

GENERAL OPERATION TROUBLESHOOTING GUIDE

Problem

Probable causes

Solutions

Entire spa is inoperative.

•  Power failure / not plugged in

•  GFCI tripped

•  Check power source

•  Reset GFCI; call for service if it will not reset.

Spa does not heat; jets 

and light operate. Display 

reads FLO

•  Pressure switch is open and should be closed

 

•  Check for clogged filter. The pressure switch will reset when the flow 

of water through the heater has been restored. Call for service if the 

pressure switch trips frequently.

Spa does not heat; jets 

and light operate. Display 

reads FLC

•  Pressure switch senses flow through heater

 

    even though the jet pump is off 

 

•  Contact an Authorized Service Technician

Jets weak or surging

•  Spa water level too low

•  Filters clogged / suction screens clogged

•  Jet nozzles closed / Air valve closed

•  Add water

•  Clean filters / Clean suction screens

•  Open jet nozzles / Open air valve

Light inoperative

•  Bad connection

•  Contact an Authorized Service Technician

Display reads HL 

(Entire spa is inoperative.)

•  Heater high limit thermostat tripped

•  Disconnect power to the spa for at least thirty seconds to reset the heater 

high-limit. If tripping continues, clean the filter, then if tripping still occurs, 

call for service.

Water temperature 

significantly different from 

display temperature.  

•  System Controls

•  Contact an Authorized Service Technician

After filling or refilling 

the spa:  a jet pump is 

operating, but water is not 

flowing from any of its jets.

• 

Pump is not properly primed.

1. Turn off power to the spa at the breaker and remove the equipment 

compartment door (as seen on page 36).

2. Loosen the union on the top of the pump(s) (as seen on page 36) to 

allow the air to escape, the hand-tighten the union(s).

3. Turn power back on, activate the pump and check to make sure union 

is tight enough to keep it from leaking. Re-install pump and equipment 

doors.

Summary of Contents for Caldera Spa Vacanza Series

Page 1: ......

Page 2: ..._ SPA MODEL SERIAL NUMBER ____________________________ COVER SERIAL NUMBER ________________________________ In most cities and counties permits will be required for the installation of electrical circ...

Page 3: ...Aventine 15 Cima 16 Lina 16 OPERATING INSTRUCTIONS Control Operation Palatino Marino Aventine 17 Control Operation Cima Lina 19 WATER QUALITY AND MAINTENANCE Water Terminology 21 General Information 2...

Page 4: ...tion of this important safety device test according to the following instructions per electrical configuration Cord Connected 115 volt 20 amp models The GFCI is located at the end of the power cord Be...

Page 5: ...l suction fitting There is a danger of slipping and falling Remember that wet surfaces can be very slippery Take care when entering or exiting the spa Never operate spa if the suction fittings are bro...

Page 6: ...the control box by the spa owner will void the warranty If you have an operational problem carefully go through the steps outlined in the Troubleshooting section If you are not able to resolve the pro...

Page 7: ...manual and printed instructions on all water care chemical products packaging Test the water regularly to ensure proper levels of sanitizers pH and other water care requirements Drain clean and refil...

Page 8: ...mproperly wired circuit will negate many of the spa s safety features Improper wiring may also cause electrocution risk of fire and other risks of injuries Please read and follow the electrical instal...

Page 9: ...TRAL wire from the Neutral Ground Bar on the main electrical service to the WHITE NEUTRAL Panel Neutral Pigtail of the subpanel 2 Connect the 8 AWG BLACK L1 wire from the main electrical service to th...

Page 10: ...8 AWG RED L2 wire from the main electrical service to the subpanel terminal L2 4 Connect the 10 AWG GREEN wire from the Neutral Ground Bar on the main electrical service to the GROUND terminal of the...

Page 11: ...the wiring diagram below 1 Connect the 8 AWG WHITE NEUTRAL wire from the Neutral Ground Bar on the main electrical service to the WHITE NEUTRAL Panel Neutral Pigtail of the subpanel 2 Connect the 8 A...

Page 12: ...not feel a steady stream of water from your jets refer to the instructions for priming the pump in the SPA TROUBLESHOOTING section in the back of this manual 5 Adjust Total Alkalinity TA 80 180 ppm Ca...

Page 13: ...ream of water from your jets refer to the instructions for priming the pump in the SPA TROUBLESHOOTING section in the back of this manual 4 Adjust Total Alkalinity TA 80 180 ppm Calcium Hardness CH 15...

Page 14: ...aptaFlo jets 6 AdaptaSsage Jets 7 Outlet for optional ozone 8 Drain suction fitting 9 Pillow 10 Waterfall valve 11 Acquarella 12 Waterfall SPA FROG 13 Palatino Marino WARNING DO NOT SIT IN THE FILTER...

Page 15: ...tional ozone 9 Drain suction fitting 10 Pillow 11 Grab Rail 12 SPA FROG 13 aventine 1 2 3 4 6 7 8 7 12 5 11 6 8 10 9 8 13 WARNING DO NOT SIT IN THE FILTER COMPARTMENT AREA THIS IS NOT A SEAT Sitting i...

Page 16: ...or 3 Spa light 4 Drain suction fitting 5 AdaptaFlo jet 6 AdaptaSsage jet 7 Euro Directional jet 8 Euro Pulse jet 9 Outlet for optional ozone 10 lINA WARNING DO NOT SIT IN THE FILTER COMPARTMENT AREA T...

Page 17: ...aSsage Jets in back right 2 AdaptaFlo Jets and 1 Euro Jet in right center 4 Euro Jets in footwell PALATINO MARINO Jet System 1 2 Speed Pump 8 Euro Jets in back left 2 AdaptaFlo Jets in back center Acq...

Page 18: ...MENUS 15 AVENTINE Jet System 2 Euro Jets in back left 3 AdaptaFlo Jets in back left 2 Euro Pulse Jets in arm rests 4 Euro Jets in back right 2 AdaptaFlo Jets in back right 1 AdaptaFlo Jet in front ri...

Page 19: ...front right 1 Euro Directional Jet and 2 Euro Pulse Jets in front left Jet System 1 2 Speed Pump 6 Euro Directional Jets and 2 Euro Pulse Jets in back left 4 Euro Directional Jets 4 Euro Pulse Jets a...

Page 20: ...pump runs on high speed 3rd press One and Two speed jet pumps run on high speed 4th press One speed jet pump runs on high speed 5th press Both jet pumps are off Aventine Spa Model only 1st press Two s...

Page 21: ...ctivated the filter cycle icon on the display is turned on If the temperature exceeds the set point by three degrees F for more than three hours the system will suspend the FILTER cycle and the filter...

Page 22: ...temperature range is from 60 F 15 5 C to 104 F 40 C Temperatures of any setting may rise slightly depending on the current use and condition of your spa and on outside temperature Whenever power is di...

Page 23: ...until the display shows xx where xx is a number from 0 12 This is the length of the filter time B Using Up 5 or Down 6 adjust the value as desired C Pressing the LIGHT button again confirms the settin...

Page 24: ...oramines and will not alter the water s pH Pathogen A microorganism such as bacterium that cause disease pH The measure of the spa water s acidity and alkalinity The recommended pH for the spa water i...

Page 25: ...ubstance can be identified Don t let chemicals get on surrounding surfaces or landscaping Don t use a vacuum cleaner to clean up chemical spills Never smoke around chemicals Some fumes can be highly f...

Page 26: ...should be added to the spa water according to label instructions D If the CH is too low add CH Increaser E Once the CH is balanced it normally remains stable although the addition of more water with a...

Page 27: ...owner s manual for start up and operation instructions The owner s manual is included with the SPA FROG starter kit It is important to follow the recommended application and maintenance programs outli...

Page 28: ...A Sanitizing chemicals such as bromine are oxidants that kill bacteria and viruses in the water If you are using the SPA FROG system the recommended bromine level for your spa water is 1 0 2 0 ppm If...

Page 29: ...Deposit Inhibitors As water evaporates from your spa and new water is added the amount of dissolved minerals will increase Minimize evaporation by keeping the cover on the spa whenever possible The sp...

Page 30: ...o the spa 8 Remove the empty cup or bucket 9 Reinstall the tubing to the bottom of the ozonator 10 Close the equipment compartment door 11 Reconnect power to the spa 12 The Monarch ozone system is pra...

Page 31: ...uildup of oils and dirt High pH Low sanitizer level Low pH Low sanitizer level Unsanitary water Free chlorine level above 5 ppm Total alkalinity and or pH too low High iron or copper in source water H...

Page 32: ...ended in the Caldera Spa Water Maintenance program are needed to protect the user from water borne pathogens disease causing microbes and to prevent corrosion of spa components Question Why isn t wate...

Page 33: ...the spa 5 Rinse cartridge using a garden hose Rotate and separate filter pleats while spraying water to remove all debris possible Let the filter dry and then look for calcium deposits scaling or an...

Page 34: ...mended DO NOT use any cleaning products 2 containing abrasives or solvents since they may damage the shell surface NEVER USE HARSH CHEMICALS Damage to the shell by the use of harsh chemicals is not co...

Page 35: ...ended period follow steps 1 through 7 outlined in DRAINING YOUR SPA then complete the steps below IMPORTANT The following steps should protect your spa from freezing damage provided these instructions...

Page 36: ...cal tablets in a floater acid or any other spa chemicals or spa surface cleaners which are not recommended by Watkins Manufacturing Corporation damage caused by allowing undissolved spa sanitizing che...

Page 37: ...k for clogged filter The pressure switch will reset when the flow of water through the heater has been restored Call for service if the pressure switch trips frequently Contact an Authorized Service T...

Page 38: ...Authorized Service Technician Jets weak or surging Spa water level too low Filters clogged suction screens clogged Jet nozzles closed Air valve closed Add water Clean filters Clean suction screens Ope...

Page 39: ...s to allow the air to escape When water is present hand tighten the union Turn power back on activate the pump and check to make sure union is tight enough to keep it from leaking Re install equipment...

Page 40: ...915 lbs 115 lbs per Square foot 230 volt 50 amp Single phase GFCI circuit Marino Model MRN 7 0 x 7 0 36 65 square feet 1 000 or 4 000 360 gallons 706 lbs 4 636 lbs 100 lbs per Square foot 230 volt 50...

Reviews: