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4.1 Water Quality Terms and Definitions

4.1 Water Quality Terms and Definitions

The following chemical terms are used in this section. Understanding their meaning will help you to better 

understand clear water maintenance. Words in bold type are defined in this table.

Bromine / 

Bromamines

Bromine is an efficient sanitizer chemical for spas. When used as a 

sanitizer

, bromine 

forms compounds called bromamines. Bromine can be added to the spa or automatically 

generated. See page 33 for discussion on 

sanitizers

Bromamines are compounds formed when bromine combines with nitrogen from body 

oils, perspiration, etc. Unlike chloramines, bromamines have no pungent odor and are 

effective sanitizers.

Chlorine / 

Chloramines

Chlorine is an efficient sanitizing chemical for spas. We recommend using sodium dichlor-

type granulated chlorine because it is totally soluble and nearly 

pH

 neutral. When used as 

sanitizer

, chlorine forms compounds called chloramines. See page 33 for discussion on 

sanitizers

Chloramines are compounds formed when chlorine combines with nitrogen from body 

oils, perspiration, etc. Chloramines can cause eye irritation as well as having a strong odor. 

Unlike 

bromamines

, chloramines are weaker, slower 

sanitizers

. To remove chloramines, 

see the description of 

shock

 below.

Calcium 

Hardness

Abbreviated as CH. Calcium hardness is a measure of the total amount of dissolved 

calcium in the water. Calcium helps control the 

corrosive

 nature of the spa’s water 

and is why soft water is not recommended. The low CH level can cause 

corrosion

 to 

the equipment and can cause staining of the spa shell. See page 32 for testing for and 

balancing calcium hardness.

Corrosion

The gradual wearing away of metal spa parts, usually caused by chemical action. Generally, 

corrosion is caused by low 

pH

 or by water with levels of

 TA

CH

pH

 or sanitizer which are 

outside the recommended ranges.

Dichlor

Also called sodium dichlor. It is a type of chlorine and is frequently used when 

shocking 

the water

. An effective 

chlorine

-based powdered 

oxidizer 

and 

sanitizer

. Dichlor works by 

oxidizing waste product in the water such as 

bromamines

 and 

chloramines

 and causing 

them to burn off.

Monopersulphate 

or MPS

Frequently used when 

shocking the water

. An effective non-chlorine-based powdered 

oxidizer

 that works well with both 

chlorine

 and 

bromine

. It  works by oxidizing waste 

product in the water such as 

bromamines

 and 

chloramines

 and causing them to burn off.

Oxidizer

Shocking the water

 with an oxidizing chemical prevents the buildup of contaminants, 

maximizes 

sanitizer

 efficiency, minimizes combined 

chlorine

 and improves water clarity.

Ozone

Ozone is a powerful oxidizing agent which is produced in nature and artificially. Ozone 

forms no by-products of 

chloramines

 (ozone actually oxidizes chloramines) and will not 

alter the water’s 

pH

.

pH

The pH level is the measure of the balance between acidity and alkalinity. Low pH causes 

the water to be too acid, which will cause 

corrosion

, whereas high pH causes the water to 

be too alkaline, which will cause 

scaling

. See page 33 for testing for and balancing pH.

ppm

The abbreviation of “parts per million”, the standard measurement of chemical 

concentration in water. Identical to mg/l (milligrams per liter).

Sanitizer

Sanitizer is a chemical added to the water to kill bacteria and viruses and keep the water 

clean. The two sanitizers we recommend are 

chlorine

 and 

bromine

. See page 33 for 

discussion of sanitation.

Summary of Contents for LES

Page 1: ...1 1 OWNER S MANUAL SPECIAL EDITION LES SPECIAL EDITION LES ...

Page 2: ...___________________________ Spa Serial Number _______________________________________________________________ Date Purchased _________________________________________________________________ Date Installed ___________________________________________________________________ Dealer s Phone Number ___________________________________________________________ Dealer s Address _ _________________________...

Page 3: ... 3 6 Air Venturis Air Venturis 28 3 7 Waterfalls 3 7 Waterfalls 28 28 3 8 Hydro Streamer Waterfall 3 8 Hydro Streamer Waterfall 28 28 4 4 Water Clarity Water Clarity 29 4 1 4 1 Water Quality Terms and Definitions Water Quality Terms and Definitions 30 4 2 4 2 Water Testing Methods Water Testing Methods 31 4 3 Adding Chemicals to the Spa Water 4 3 Adding Chemicals to the Spa Water 31 4 4 Balancing ...

Page 4: ...telephones radios televisions and etc Within 5 feet 1 5 meters of the spa Never attempt to operate any electrical device from inside the spa Replace a damaged power cord immediately DO NOT bury the power cord Connect to a grounded grounding type receptacle only 4 WARNING RISK OF HYPERTHERMIA OVER HEATING CAUSING SEVERE INJURY BURNS WELTS OR DEATH Water temperature in excess of 104 F 40 C may be in...

Page 5: ... the spa control box The GFCI must be tested before each use With the product operating open the service door When the product stops operating this merely indicates that the door is equipped with an electrical interlock Next push the test button on the GFCI and close the service door The product should now operate normally When the product fails to operate in this manner there is a ground current ...

Page 6: ...y place the spa near a house entry By doing this you will have a place to change clothes and not be uncomfortable 2 1 Planning the Best Location 2 1 Planning the Best Location Consider Your Privacy In a cold weather climate bare trees won t provide much privacy Think of your spa s surroundings during all seasons to determine your best privacy options Consider the view of your neighbors as well whe...

Page 7: ...oundation NOTE We strongly recommend that a qualified licensed contractorprepare the foundation foryourspa Damage caused by inadequate orimproperfoundation support is not covered by the warranty It is the responsibility of the spa ownerto provide a properfoundation forthe spa Your spa needs a solid and level foundation The area that it sits on must be able to support the weight of the spa with wat...

Page 8: ... and then unscrew and remove the front door panel Pictured above is the inside of the spa behind the front door The electrician now has access to connect the spa for power While the front door is off refer to page 11 for instructions on ensuring the plumbing fittings are secure but do not be tempted to over torque or over tighten these fittings Pull the drain pipe through the front door panel reat...

Page 9: ...ments of the NEC 70 and any applicable local state and federal codes The power supplied to the spa must be on a dedicated GFCI protected circuit as required by NEC 70 with no other appliances or lights sharing the power Use copper wire with THHN insulation DO not use aluminum wire Use the table below to determine your GFCI and wiring requirements Wires that run over 100 feet must increase wire gau...

Page 10: ...9 2 7 GFCI Wiring Diagram NEO forUS Canada 2 7 GFCI Wiring Diagram NEO forUS Canada ...

Page 11: ...y when the spa is powered 1 Plug in the GFCI into the power outlet The indicator should turn on 2 Press the TEST button The GFCI will trip the indicator will turn off and the spa will stop operating 3 Press the RESET button The GFCI will reset the indicator will turn on again and the spa will turn back on The spa is now safe to use If the GFCI trips while the spa is in use press the RESET button I...

Page 12: ... page 42 for a description of drain valves NOTE Neverrun the spa with the gate valves closed orwithout watercirculating forlong periods of time Step 2 Step 2 Remove the cartridge from the filter canister Unscrew the cartridge and remove it If you have a skimmer like this Grip the filter by the handle and unscrew it from the canister Never try to pull the filter cartridge while the spa is running i...

Page 13: ...ich can cause the pump to fail to prime Nevertry to pull the filtercartridge while the spa is running in low orhigh speed i e any speed Step 3 Step 3 Fill the spa Place a garden hose in the filter canister and fill your spa with regulartap water about six inches from the top If the water level is too low or too high your spa will not operate properly If you have a skimmer like this Rotate and remo...

Page 14: ...ng installation just hand tighten gently Step 7 Step 7 Adjust water chemistry Test and adjust the water chemistry See the section on page 29 for instructions on water clarity Step 8 Step 8 Let the spa heat up When the spa has finished priming the heater will activate Put the cover on and let the spa heat to the set temp The system will enter the priming mode Priming Mode will display on the contro...

Page 15: ...nds 4 Press the JETS 1 button again to turn off the pump The pump should be left in the off position for 10 to 15 seconds 5 Repeat steps 1 through 4 until water is flowing through all the jets and all air is removed from the plumbing The second method will remove a large air lock within the pump 1 Using a Phillips screwdriver remove the front panel from the spa and locate the pump 2 While the spa ...

Page 16: ...urSpa 3 Operating YourSpa 1100 Wave Panel and 1100 Oval Panel 1100 Wave Panel and 1100 Oval Panel 3 1 Primary Navigation Functions of NEO One Two pump Systems 3 1 Primary Navigation Functions of NEO One Two pump Systems ...

Page 17: ...16 ...

Page 18: ...17 ...

Page 19: ...18 Settings Screens ...

Page 20: ...19 Error Screens ...

Page 21: ... screen Your temperature setting may vary according to your preferences In order to access and change the internal clock of your spa first press MENU That action will take you to this screen Use the COOL Down arrow to highlight the Date Time option which is now highlighted in white ...

Page 22: ... temperature you can now adjust Filter Cycles NOTE You do not necessarily have to adjust the FilterCycles because the default factory settings give you two FilterCycles perday automatically In any case to access the Filter Cycles press the MENU button This time select Filter Cycles Press the MENU button to access the sub menus ...

Page 23: ...r Cycles 3 and 4 can also be employed in addition to Filter Cycles 1 and 2 and these Cycles allow full customization as well Filter Cycles 1 2 3 and 4 can all be adjusted in 15 minute increments Use the MENU button to move from field to field use the UP and DOWN arrows to make adjustments and then press RETURN once you re satisfied with your selections for all Cycles Please note that the system wi...

Page 24: ...23 3 2 NEO Settings forCold Climates 3 2 NEO Settings forCold Climates ...

Page 25: ...24 Operating the NEO Wi Fi App ...

Page 26: ...25 ...

Page 27: ...he spa s wi fi module Range Worldwide Range limit Limited to 3G 4G hotspot availability Through home network with no internet access Range About 50 feet Range limit Limited to the range of your home router s signal Allows one local connection at a time HOW TO CONNECT TO IT 1 Install the app on your phone or device 2 Exit the app and go to wi fi settings on your phone or device 3 Select and enable ...

Page 28: ...hen you push the LIGHT button is a slow and or fast fade random transition from one color to the next If a spa is equipped with more than 100 points of light the slow fading cycle will flicker during a color change Every air valve is equipped with 2 LED points Perimeter LEDs take 9 points of light The waterfall takes 4 points of light The LEDs operate in three modes Spas with exterior corner LED l...

Page 29: ... airflow through the jets To decrease the amount of airflow through the jets rotate the handle to the right clockwise 3 7 Waterfalls 3 7 Waterfalls Some spa series include optional waterfalls When the booster pump is on rotate the dial on top for the cascade waterfall or turn the knob for the hydro streamer see below 3 8 Hydro StreamerWaterfall 3 8 Hydro StreamerWaterfall Your spa may include two ...

Page 30: ... to be done regularly You need to test the level of calcium hardness total alkalinity and pH Spa owners with a bromine generator also need to check total dissolved solids and phosphates Sanitizers kill bacteria and viruses and keep the water clean A low sanitizer level will allow microbes to grow quickly in the spa water We recommend using either chlorine or bromine as your sanitizer You also need...

Page 31: ...sting for and balancing calcium hardness Corrosion The gradual wearing away of metal spa parts usually caused by chemical action Generally corrosion is caused by low pH or by water with levels of TA CH pH or sanitizer which are outside the recommended ranges Dichlor Also called sodium dichlor It is a type of chlorine and is frequently used when shocking the water An effective chlorine based powder...

Page 32: ...commonly used by spa owners The reagent test kit is a method which provides a high level of accuracy but is more expensive and more difficult to use 4 3 Adding Chemicals to the Spa Water 4 3 Adding Chemicals to the Spa Water IMPORTANT All spa water chemicals including MPS shock chlorine granulated pH increaser or decreaser granulated total alkalinity increaser calcium hardness increaser liquid sta...

Page 33: ...thatareoftenmuchlesscostly thanproprietarybrands If the TA is too low the pH level will fluctuate widely from high to low Fluctuations in pH can cause corrosion or scaling of the spa components Low TA can be corrected by adding sodium carbonate pH Alkalinity Up If the Total Alkalinity is too high the pH level will tend to be high and may be difficult to bring down It can be lowered by using sodium...

Page 34: ...ecommended range proceed to sanitation 8 2 8 0 7 8 7 6 7 4 7 2 7 0 6 8 6 6 Ideal pH balance Add a pH decreaser Add a pH increaser pH too high Too alkaline causes scaling pH too low Too acidic causes corrosion pH balance 20 200 225 250 275 175 150 Ideal CH balance CH too low Causes equipment corrosion CH too high Causes scale to deposit on spa and equipment Add a calcium hardness increaser Dilute t...

Page 35: ...ween 7 2 to 7 6 A disadvantage of using chlorine is that when chlorine combines with bather waste and other contaminants in the water not only does it lose its sanitizing ability it can cause odors and irritate eyes and skin After you choose a sanitizer you will need to establish a baseline and maintain it regularly Starting with fresh water 1 Establish a baseline by adding either granulated chlor...

Page 36: ...ebris from the water and needs to be cleaned on a regular basis to maximize your spa s filtering performance and heating efficiency It is extremely important that you neverrun the spa without a filter There is a possibility that debris may be sucked into the plumbing through the filterwell Cleaning the Filter In addition to spraying off the filter weekly to remove surface debris your filter should...

Page 37: ...ten you change the water depends on how much you use the spa When you change the water you will need to Clean and polish the acrylic surface see page 46 Clean and treat the spa cover and pillows see page 46 Deep clean the filter see page 43 Refill your spa see page 11 Each time you refill the spa Follow the section Filling and Powering Up Your Portable Spa on page 11 4 8 Generic Names forChemicals...

Page 38: ... bleach Trichlor 4 9 Common WaterChemistry Questions 4 9 Common WaterChemistry Questions Question Why is the use a floater not recommended to sanitize my spa water Answer We do not recommend the use of a floater for three reasons The floater is unable to control the rate at which the sanitizer is dissolved into the water When a floater is first placed in a spa the sanitizer level can be extremely ...

Page 39: ...e spa are under your direct control With proper basic care the spa will provide many years of hot water relaxation If you are unsure about any chemical or its usage in the spa contact your spa dealer 4 10 Do s and Dont s 4 10 Do s and Dont s DO add all chemicals slowly into or in front of the filter compartment with the jet pump operating for ten minutes DO use special care if using baking soda to...

Page 40: ...with one filter cycle that will run in the evening when energy rates are often lower The time and duration of the filter cycle can be set according to your needs In addition a second filter cycle can be enabled Filtration time may need to be increased with heavy bather load See instructions for setting filtration cycles on page 20 4 12 Ozonator 4 12 Ozonator Always make sure water diverter valves ...

Page 41: ...st pH Shock spa with sanitizer and maintain sanitizer level Skin Irritation Rash Unsanitary water Free chlorine level above 5ppm Shock spa with sanitizer and maintain sanitizer level Allow free chlorine level to drop below 5 ppm before spa use Stains Total alkalinity and or pH is too low High iron or copper in source water Adjust total alkalinity and or pH Use a stain and scale inhibitor Scale Hig...

Page 42: ...ets can be easily removed for cleaning Screw in jet removal Grasp the outer rim of the jet and turn it counter clockwise The jet will unscrew from the fitting until it is free To replace the jet place it in the fitting and turn it clockwise until it is snug in place and it can be rotated freely about half a turn Do not overtighten the jet Grasp the outer rim of the jet and turn it counter clockwis...

Page 43: ... Step 3 Connect valve to a garden hose Attach a garden hose to the hose bib fixture Place the other end of the garden hose where you would like the water to drain Step 4 Step 4 Drain the spa Turn the valve on the hose bib fixture to open the drain When the spa has drained completely turn the valve on the hose bib fixture remove garden hose and replace the cap Forspas with drain inside the spa Usin...

Page 44: ...g and Replacing the Filter 5 5 Cleaning and Replacing the Filter Filtration is one of the most important steps you can take to ensure clean clear water It is far less expensive to fix water clarity problems by filtering your spa than by using excessive amounts of chemicals excessive filtration times or by water replacement See the section Cleaning the Filter on page 35 for more information Set the...

Page 45: ...herefore as a safety precaution and to preserve the life of your cover you must not sit stand or lie on it nor should you place objects of any kind on top of it Step 1 Step 1 Place cover on spa Make sure it is correctly positioned Step 2 Step 2 Position the tie down hardware attached to the straps of your cover on the side of the spa so they are easily reached by the cover tie down straps Step 3 S...

Page 46: ...the 3 screws Repeat this process for the other 3 corners Step 5 Step 5 Keep the cover fastened down at all times when not in use Locking hardware may be locked with a key which is provided Step 6 Step 6 The provided key will allow you to lock down spa access ...

Page 47: ...th normal spa use 5 9 Using the Freedom Sound System 5 9 Using the Freedom Sound System The Freedom Sound System entertainment option contains a Bluetooth enabled speaker system that is available for certain Cal Spa models Any Bluetooth enabled device can be used to play audio through your spa Before you can use the sound system you need to pair the Bluetooth module with your device The Bluetooth ...

Page 48: ...rectional PLUCS2295031S Used by Patio Patio Inground Spas mfd 3 Micro Flow Directional PLUCS2295061S Used by Patio Patio Inground Spas Screw in Jet Inserts MFD 3 5 Maxi Flow Directional PLUCS2295091S Used by Patio Patio Inground Spas PSD 5 Power Storm PLUCS2295131S Used by Patio Patio Inground Spas ET 2 Cluster Storm Twin PLUCS2295161S Used by Patio Patio Inground Spas MMP 3 Mini Multi Massage PLU...

Page 49: ...tio Inground Spas Screw in Jet Inserts T 5 Tornado Adjustable PLUCS2295201S Used by Patio Patio Inground Spas 2 Neck Jet Directional PLU29923 014 000 Used by Patio Patio Inground Spas Snap in SQR Jet Inserts Velocity 5VTX Blue Jet Symbol 5VXT Part PLU29950 011 400 Size 5 D x 5 5 L Used by Escape Escape Platinum Platinum Velocity 5VTX LED Jet Symbol 5VTX Part PLU 29950 011 100 Size 5 D x 5 5 L Used...

Page 50: ...ue Jet Symbol 5D Part PLU29950 012 400 Size 5 D x 5 5 L Used by Escape Escape Platinum Platinum Snap in SQR Jet Inserts Velocity Double Roto LED Jet Symbol 3DR Part PLU29930 191 100 Size 3 D x 3 25 L Used by Escape Escape Platinum Platinum Velocity Massage 7 Blue Jet Symbol 3M Part PLU 29930 142 400 Size 3 D x 3 25 L Used by Escape Escape Platinum Platinum Velocity Massage 7 LED Jet Symbol 3M Part...

Page 51: ...city Roto Blue Jet Symbol 2R Part PLU29920 022 400 Size 2 D x 3 L Used by Escape Escape Platinum Platinum Snap in SQR Jet Inserts Velocity Roto LED Jet Symbol 2R Part PLU29920 022 100 Size 2 D x 3 L Used by Escape Escape Platinum Platinum Velocity Directional Blue Jet Symbol 2D Part PLU 29920 012 400 Size 2 D x 3 L Used by Escape Escape Platinum Platinum Velocity Directional LED Jet Symbol 2D Part...

Page 52: ... Jet PLU231120331 Velocity Diverter Valves Velocity 1 Blue Diverter Valve Symbol D1 Part PLU25056 202 400 Size 2 5 D x 5 L Velocity 1 LED Diverter Valve Symbol D1 Part PLU 25056 202 100 Size 2 5 D x 5 L Velocity Air Control Blue Symbol A Part PLU25059 202 400 Size 3 125 D x 5 L ...

Page 53: ... 100 Size 4 5 D x 7 75 L Velocity Diverter Valves Velocity Underwater 2 Diverter Valve Blue Symbol D2 Part Size Velocity Underwater 2 Diverter Valve LED Symbol D2 Part Size Velocity 1 Diverter Valve Wall Fitting LED Part PLU2505030 089 200 Velocity Air Control Wall Fitting LED Part PLU2505030 089 200 Velocity 2 Diverter Valve Wall Fitting LED Part PLU25048 089 200 Velocity Wall Fitting 2 Black 250...

Page 54: ...iverter Valve 1 On Off ASSY 600 4601 PLU21100045 Air Control Valve Air Control with Titanium Black CS660350T1 TT PLU21300504 Aquatic Air Therapy AAT PLU25059 211 00 Drains Drain Super Hi Flo Suction 2 Black 640 3581LGV Part PLU214001146 Low Profiel Drain Black 640 0511 Part PLU21400401 Pillows Cascade Pillow No Insert Black ACC01401031 Infinity Pillow Ribbed Black ACC01401051 Infinity Pillow Plain...

Page 55: ...s cartridge Part FIL11703305 Teleweir Skimmer 50 square foot teleweir skimmer Filter attaching cap assembly FIL11700013 Filter skimmer inner pipe FIL11700012 75 square foot teleweir mega skimmer Filter attaching cap assembly FIL11700025 Filter skimmer inner pipe FIL11700026 Waterfalls Cascade II Waterfall Black Textured with Valve and Logo 12 3 8 14 Part PLU21800825TEX Cascade II Waterfall Curved ...

Page 56: ...LIT16100338 Interior light with logic 7 LED LIT16100333 Interior light without logic 7 LED LIT16100336 Main light housing LED lens fitting nut LIT16100336 Replacement of Cabinet Panels The complete selection of replacement cabinets for all models is very extensive and too lengthy for this owner s manual To order replacement panels for your spa visit www quickspaparts com ...

Page 57: ...RBG 3 COV7272TRSDB 3 COV7272TRSBK 3 COV7272TRSG 3 78 x 84 Fits spa models PZ 621L PPZ 631L COV7884BDB 3 COV7884BBK 3 COV7884BG 3 COV7884SDB 3 COV7884SBK 3 COV7884SG 3 78 round Fits spa model P2511R COV78RDBDB 3 COV78RDBBK 3 COV78RDBG 3 N A N A N A 87 x 87 Fits spa model EP 760DL EC 754DL COV8787BDB 3 COV8787BBK 3 COV8787BG 3 COV8787SDB 3 COV8787SBK 3 COV8787SG 3 Black Deluxe Taper Black Deluxe Tap...

Page 58: ... if spa is in Ready or Rest mode In cold climates if spa is not equipped with full foam or any kind of insulation it will try to maintain the set temperature Set the spa to low temperature range and set the temperature to 80 F Spa may be in filter cycle If it is this is normal and no adjustment is necessary Message on the control panel There may be a problem See Error Screens on page 19 Heat probl...

Page 59: ...ay be closed Open gate valves Note Never operate your spa with the gate valves closed Spa may be running in filtration mode Press JETS or JETS 1 button to turn on high speed pump No water pressure no water stream from any jets Power may be switched off Turn the power back on The pump may be defective After you have tried all other troubleshooting contact your dealer for assistance Jets surge on an...

Page 60: ...Creep Cal Spas are designed with energy efficient components and systems that are meant to sustain heat generated by the equipment which is then cycled back into the spa water In hot weather or in situations where the spa is set to extended run times Thermal Creep may occur Thermal Creep is a condition where the measured water temperature can be higher than the set temperature To manage Thermal Cr...

Page 61: ...60 ...

Page 62: ... other factory installed components not mentioned specifically including but not limited to the wood frame jets diverter valves LED lighting systems filter lids and mechanical components are warranted against malfunction due to defects in workmanship and material for two years from the original date of delivery The insulating spa cover delivered with the spa is warranted to be free of defects in w...

Page 63: ...lure to cover a spa that is empty of water while exposed to direct sunlight Proration of Warranty Units determined by the Company to be non repairable will be replaced on a prorated basis with the same or a comparable unit The user will be charged one percent of the current retail cost for each full month of ownership from the date of purchase through the date failure is determined to be non repai...

Page 64: ... contact your authorized dealer immediately If you need additional information and or assistance contact LMS Customer Service Department 1462 East Ninth Street Pomona CA 91766 Toll Free 1 800 CAL SPAS Fax 1 909 629 3890 LTR20221163_NEO Rev B 2 3 22 ...

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