Caffitaly System S23, Instruction Manual

Page: 31 / 36

31
TROUBLESHOOTING - continued
PROBLEM CAUSE SOLUTION
DISPENSING
When a coffee Dispensing
button is pressed, the machine
starts running, but stops without
dispensing coffee or after
dispensing only a small amount.
(Under 30ml).
- Pre-infusion
- Incorrect beverage quantity
programming.
- Pre-infusion involves a small amount of
hot water running through the filters
ensuring there is uniform distribution of
water over the entire surface of coffee
before the full beverage is dispensed.
- Reprogram the quantity of beverage
corresponding to your selected button.
Refer to “Programming the Quantity of
Coffee in a Cup’ on Page 1 6.
Coffee being dispensed very
slowly and is weak or poor quality. - Incorrect use of the buttons (Use
of
Tea button
);
- Incorrect coffee capsule being
used.
- Only use the Single or Double Espresso
buttons.
-- For Milk based coffee only use the
Cappuccino or Latte buttons .
-- Ensure you only use the Caffitaly System
Capsules .
Used the Cappuccino ot Latte
function and very little milk
coming out. - Milk Jug not positioned correctly.
- Milk Jug Aspiration Tubes not
connected;
- Milk Connector Out Knob is
unlocked.
- Firmly place the Milk Jug into the Milk Jug
Connector on the machine. Ensure there
is no gap between the Milk Jug Connector
and the machine. Diagram 3, Page 7 .
- Ensure the Milk Aspiration Tubes are
connected correctly. Refer to Page 24 .
- Undo the
Coffee Dispensing Head
, turn it
to the back and check the
Milk Connector
Out Knob is in place and in the Locked
Position as described on Page 23 .
Coffee grinds appearing in the
cup or mug - Incorrect coffee capsule being
used.
- Not cycling water through the
machine after use.
- Ensure you are using Caffitaly System
compatible capsules only.
There will be a
Caffitaly System logo on the packaging.
- Cycle water through the machine after
each use by pressing the Double Espresso
button . This also assists in stopping the
coffee grinds building up and blocking the
system.
OTHER
The
Lever
cannot be lowered.
- The Used Capsule Drawer is full;
- Capsule is stuck in the
Capsule
Compartment.
- Empty the Used Capsule Drawer.
- Gently push down on the jammed capsule
with a new capsule.
Water is leaking from the Used
Capsule Drawer.
- Beverage has been dispensed
without using a capsule (excluding
Tea/Hot Water button
);
- Not emptying the
Used Capsule
Drawer after using the
Cleaning/Rinse Cycles;
- Used Capsule Drawer is full of
capsules.
- Regularly check the Used Capsule Drawer
for residual water and empty if required.
- Check and empty the Used Capsule
Drawer after each Cleaning/Rinse Cycle.
- Empty the Used Capsule Drawer .