21
Trouble
Solution
The machine will not operate
when the coffee selection buttons
are pressed
The lever was not properly pulled down. Pull down the
lever.
No coffee comes out
• You have pressed the wrong button (if the "strong coffee"
button is pressed, the machine will only dispense 40 ml /
1.4 ounces of water). Press the right button.
•The amount of water was improperly set. Set the amount
of water as described in the section "User settings according
to user taste”
Coffee does not taste good
• There is a used capsule in the machine. Each capsule
can only be used once. Use a new one.
•The amount of water was improperly set. Set the amount
of water as described in the section "User settings according
to user taste”.
Froth is not creamy enough, or
the froth-making process takes
too long
• The milk used is too hot, off, or contains an excessively
high percentage of fat. Use fresh cold milk (max.3.5 % fat)
• The steam wand is dirty. Clean it.
• Scale has built up in the machine. De-scale the machine.
The machine will not dispense
steam
• The water tank is empty. Fill it!
• The clear hose inside the tank is not fully immersed in the
water. Plunge it in.
• The machine has not reached the required temperature.
Wait till the steam button illuminates steadily
The selection buttons for caffè
lungo and cream coffee are
blinking
An error has occurred. Turn off the machine and then turn
it on again.
The amount of coffee dispensed
is inadequate
• There is no water in the tank. Fill it up
•The clear hose inside the tank is not fully immersed in the
water. Plunge it in.
Scale has built up in the machine. De-scale the machine.
Coffee comes out slowly, in drips