Cafe CDT800 Series, Owner'S Manual

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49-4000271 Rev 1
TROUBLESHOOTING TIPS
Troubleshooting Tips... Before you schedule service
Problem Possible Cause What To Do
Water standing in the
bottom of the tub
Air gap is clogged Clean the air gap. See the Care and Cleaning section.
High drain loop or air gap not
installed
Refer to the Installation Instructions for proper drain line
installation.
Water won’t pump out
of the tub
Drain is clogged If you have an air gap, clean it. See the Care and
Cleaning section.
If the dishwasher drains into a disposer, run disposer clear.
Check to see if your kitchen sink is draining well. If not,
you may need a plumber.
Steam This is normal Warm, moist air comes through the vent during drying and
when water is being pumped out. This is necessary for drying.
Sanitized or Cycle
Sanitized light does
not illuminate at the
end of the cycle
The door was opened and
the cycle was interrupted
during final rinse
Do not interrupt the cycle by opening the door during the
wash cycle.
The incoming water
temperature was too low
Raise the water heater temperature to between 120°F and
150°F.
Noise Normal operating sounds:
Beeping at the end of the
cycle (on some models)
Detergent cup opening
Water entering dishwasher
Motor stops and starts at
various times during cycle
Spray arms start and stop at
various times
Drain pump sounds during
pump out
Drain pump starts and stops
several times during each
drain
These are all normal. No action is required.
Rattling dishes when the
spray arm rotates
Make sure dishes are properly loaded. See the Loading
section.
Rattling silverware against
door during wash
Tall utensils may be placed in the upper rack to avoid
bumping against inner door during wash cycle.
A white film on
glassware, dishware
and the interior
This problem is likely caused
by a low quality phosphate-
free dishwasher detergent
To remove the white film, run your dishes through a dishwasher
cycle with citric acid. Use a WD35X151 citric acid kit found
online. Otherwise, use high quality rinse agents such as Cascade
®
Platinum™ Dishwasher Cleaner or Finish
®
Dishwasher
Cleaner found at your local grocery store.
Pour the citric acid in the detergent cup and close the cover.
Place the filmed but otherwise clean glassware and dishware
in the dishwasher. Leave silverware and other metal items
out of the dishwasher. Turn the dishwasher on and let
it run through a complete cycle without detergent. The
glassware, dishware, and dishwasher should come out
film free. Alternatively, a vinegar rinse may be used. Pour 1
cup of vinegar into dishwasher just after the detergent cup
opens and let the dishwasher complete its cycle.
This may be repeated several times a year as needed.
The use of high quality rinse agents such as
Cascade
®
Platinum™ Power Dry™ Rinse Aid or Finish
®
Jet-Dry
®
Rinse Aid may help minimize a repeat build up of film.
Also, the use of high quality detergents such as Cascade
®
Platinum™ ActionPacs™ or Finish
®
Quantum
®
Automatic
Dishwashing Detergent will help prevent film build-up.
Feel air on your
legs when standing
in front of the
dishwasher in cycle.
This is normal Do not interrupt the cycle. No action is required.