Setup Guide
14
Troubleshooting
For troubleshooting issues with the NeuroVR simulator, please contact CAE Customer Service.
Customer Service Headquarters
–
United States
Monday - Friday from 7:00 a.m. to 6:00 p.m. ET
Phone 1-866-462-7920
Email: [email protected]
Customer Service
–
Canada
Monday - Friday from 8:00 a.m. to 5:00 p.m. ET
Phone 1-877-223-6273
Email: [email protected]
Customer Service
–
Europe, Middle East and Africa
Monday - Friday from 8:00 a.m. to 5:00 p.m. CET
Phone +49 (0) 6131 4950354
Email: [email protected]
Customer Service
–
United Kingdom and Ireland
Monday - Friday from 9:00 a.m. to 5:00 p.m. GMT
Phone +44 (0)800-917-1851
Email: [email protected]
Customer Service
–
Latin America
Monday - Friday from 9:00 a.m. to 5:00 p.m. BRT / BRST
Phone +55 11 5069-1510
Email: [email protected]
Customer Service
–
Asia Pacific
Monday - Friday from 8:00 a.m. to 5:00 p.m. CET
Phone +49 (0) 6131 4950354
Email: [email protected]
Note:
To avoid damaging product or voiding warranty, do not attempt to repair NeuroVR without
customer service assistance.
