Cadillac Escalade EXT 2013 Owner'S Manual Download | Manualshive

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Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12

13-2

Customer Information

STEP TWO:

If after contacting a

member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call the
Cadillac Customer Assistance
Center at 1-800-458-8006. In
Canada, call the Canadian Cadillac
Customer Care Centre at
1-888-446-2000.

We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:

.

Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.

.

Dealership name and location.

.

Vehicle delivery date and
present mileage.

When contacting Cadillac,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first.

STEP THREE

—

U.S. Owners:

Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with the new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line® Program
to enforce your rights.

The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within

40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.

You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:

BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838

Telephone: 1-800-955-5100
www.dr.bbb.org/goauto

This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.

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Summary of Contents for Escalade EXT 2013

Page 1: ...tures 4 5 Roof Rack System 4 11 Instruments and Controls 5 1 Controls 5 2 Warning Lights Gauges and Indicators 5 8 Information Displays 5 22 Vehicle Messages 5 27 Vehicle Personalization 5 35 Universal Remote System 5 43 Lighting 6 1 Exterior Lighting 6 1 Interior Lighting 6 8 Lighting Features 6 9 Infotainment System 7 1 Introduction 7 1 Radio 7 8 Audio Players 7 17 Rear Seat Infotainment 7 29 Na...

Page 2: ...ntenance 11 1 General Information 11 1 Cadillac Premium Care Maintenance 11 3 Maintenance Schedule 11 3 Special Application Services 11 9 Additional Maintenance and Care 11 9 Recommended Fluids Lubricants and Parts 11 12 Maintenance Records 11 15 Technical Data 12 1 Vehicle Identification 12 1 Vehicle Data 12 2 Customer Information 13 1 Customer Information 13 1 Reporting Safety Defects 13 17 Vehi...

Page 3: ...tor Division wherever it appears in this manual Keep this manual in the vehicle for quick reference Canadian Vehicle Owners Propriétaires Canadiens A French language copy of this manual can be obtained from your dealer or from On peut obtenir un exemplaire de ce guide en français auprès du concessionnaire ou à l adresse suivante Helm Incorporated Attention Customer Service 47911 Halyard Drive Plym...

Page 4: ...gauge or indicator M This symbol is shown when you need to see your owner manual for additional instructions or information This symbol is shown when you need to see a service manual for additional instructions or information Vehicle Symbol Chart Here are some additional symbols that may be found on the vehicle and what they mean For more information on the symbol refer to the Index 0 Adjustable P...

Page 5: ...e 5 1 Cadillac Escalade EXT Owner Manual 2013 CRC 4 5 12 Introduction v Remote Vehicle Start Safety Belt Reminders 7 Tire Pressure Monitor _ Tow Haul Mode d Traction Control StabiliTrak M Windshield Washer Fluid ...

Page 6: ...Black plate 6 1 Cadillac Escalade EXT Owner Manual 2013 CRC 4 5 12 vi Introduction 2 NOTES ...

Page 7: ...heel Adjustment 1 11 Throttle and Brake Pedal Adjustment 1 11 Interior Lighting 1 11 Exterior Lighting 1 12 Windshield Wiper Washer 1 13 Climate Controls 1 14 Transmission 1 14 Vehicle Features Radio s 1 15 Satellite Radio 1 15 Portable Audio Devices 1 15 Bluetooth 1 15 Steering Wheel Controls 1 16 Cruise Control 1 16 Navigation System 1 17 Driver Information Center DIC 1 17 Rear Vision Camera RVC...

Page 8: ...Black plate 2 1 Cadillac Escalade EXT Owner Manual 2013 CRC 4 5 12 1 2 In Brief Instrument Panel ...

Page 9: ...4 N Steering Wheel Controls on page 5 2 O Driver Information Center DIC Buttons See Driver Information Center DIC on page 5 22 P Pedal Adjust Button See Adjustable Throttle and Brake Pedal on page 9 21 Power Running Boards Disable Button If Equipped See Power Assist Steps on page 2 15 Q Dual Automatic Climate Control System on page 8 1 Heated and Ventilated Front Seats on page 3 7 If Equipped R St...

Page 10: ... started from outside of the vehicle Starting the Vehicle 1 Aim the RKE transmitter at the vehicle 2 Press and release Q 3 Immediately after completing Step 2 press and hold for at least two seconds or until the turn signal lamps flash When the vehicle starts the parking lamps will turn on and remain on as long as the engine is running The doors will be locked and the climate control system may co...

Page 11: ... unlock the doors See Door Locks on page 2 6 Midgate This vehicle is equipped with a Midgate and a removable rear glass panel The Midgate allows you to extend the length of the vehicle s cargo area For more information see Midgate on page 2 8 Tailgate Use the Remote Keyless Entry RKE transmitter or power door lock switch to lock and unlock the tailgate Open the tailgate by lifting up on its handle...

Page 12: ...tch up to raise it See Windows on page 2 20 and Power Windows on page 2 21 Seat Adjustment To adjust the seat Move the seat forward or rearward by sliding the control forward or rearward Raise or lower the front or rear part of the seat cushion by moving the front or rear of the control up or down Raise or lower the entire seat by moving the entire control up or down See Power Seat Adjustment on p...

Page 13: ...als Storing Memory Positions To save into memory 1 Adjust the driver seat including the seatback recliner and lumbar both outside mirrors power steering column and the throttle and brake pedals See Power Mirrors on page 2 19 Steering Wheel Adjustment on page 5 2 and Adjustable Throttle and Brake Pedal on page 9 21 Not all mirrors and adjustable throttles and brake pedals will have the ability to s...

Page 14: ... provide more cargo space and access to the midgate For detailed instructions see Rear Seats on page 3 8 Heated and Ventilated Seats The buttons are on the climate control panel Press to cool the entire seat Press to heat the seatback only z Press to heat the seat and seatback Repeatedly press and release the desired button to cycle through the temperature settings See Heated and Ventilated Seats ...

Page 15: ... System The passenger sensing system if equipped turns off the front outboard passenger frontal airbag under certain conditions No other airbag is affected by the passenger sensing system If the vehicle has one of the indicators pictured in the following illustrations then the vehicle has a passenger sensing system for the right front passenger position The passenger airbag status indicator if equ...

Page 16: ...side mirror automatically adjusts for the glare of the headlamps from behind This feature comes on when the vehicle is started See Automatic Dimming Mirror on page 2 19 Heated Mirrors The heated outside rearview mirrors turn on when the rear window defogger is on Press 1 to heat the mirrors See Heated Mirrors on page 2 19 Park Tilt Mirrors If the vehicle has the memory package the driver and or pa...

Page 17: ... allow you to change their positions The switch used to adjust the pedals is located on the center console below the climate control system Press the right and left arrows to move the pedals either closer or further from your body See Adjustable Throttle and Brake Pedal on page 9 21 Interior Lighting Dome Lamps The dome lamps are located in the overhead console They come on when any door is opened...

Page 18: ...erior Lighting The exterior lamps control is located on the instrument panel to the left of the steering wheel P Turns off the automatic headlamps and Daytime Running Lamps DRL Turning the headlamp control to the off position again will turn the automatic headlamps and DRL back on For vehicles first sold in Canada the off position only works when the vehicle is shifted into the P Park position AUT...

Page 19: ...dshield wipers are controlled by turning the band with z on it 8 For a single wipe turn to 8 then release For several wipes hold the band on 8 longer 6 Turn the band up for more frequent wipes or down for less frequent wipes w Slow wipes 1 Fast wipes 9 Turns the windshield wipers off L Push the paddle at the top of the lever to spray washer fluid on the windshield See Windshield Wiper Washer on pa...

Page 20: ...frost H Rear Window Defogger I Air Delivery Mode Control See Dual Automatic Climate Control System on page 8 1 Transmission Driver Shift Control DSC The DSC switch is located on the shift lever To enable the DSC feature 1 Move the column shift lever to the M Manual position 2 The Driver Information Center DIC display will show the message MANUAL SHIFT on the first line and the current gear will be...

Page 21: ...l free music coast to coast and in digital quality sound A fee is required to receive the SiriusXM service For more information refer to www siriusxm com or call 1 866 635 2349 U S www xmradio ca or call 1 877 209 0079 Canada Also see Satellite Radio on page 7 14 Portable Audio Devices This vehicle has an auxiliary input located on the audio faceplate and a USB port located on the instrument panel...

Page 22: ...e previous favorite radio station track on a CD or folder on an iPod or USB device Press to reject an incoming call or to end a call b g Press to silence the vehicle speakers only Press again to turn the sound on Press and hold longer than two seconds to interact with OnStar or Bluetooth systems if equipped e Press to increase volume e Press to decrease volume SRCE Press to switch between the radi...

Page 23: ...er Information Center DIC The DIC display is located in the center of the instrument cluster It shows the status of many vehicle systems and enables access to the personalization menu The DIC buttons are located on the instrument panel next to the steering wheel 3 Press to display the odometer trip odometer fuel range average economy fuel used timer transmission temperature instantaneous economy a...

Page 24: ...on page 9 43 Ultrasonic Parking Assist If available this system uses sensors on the rear bumper to assist with parking and avoiding objects while in R Reverse It operates at speeds less than 8 km h 5 mph URPA uses audible beeps to provide distance and system information Keep the sensors on the vehicle s rear bumper clean to ensure proper operation See Ultrasonic Parking Assist on page 9 42 Power O...

Page 25: ...rates when the ignition is in ACC ACCESSORY or ON RUN or when Retained Accessory Power RAP is active See Retained Accessory Power RAP on page 9 25 Vent From the closed position press the rear of switch B to vent the sunroof Open Close To open the sunroof press and hold switch A until the sunroof reaches the desired position Press and hold the front of switch A to close it Express Open Express Clos...

Page 26: ...em Messages on page 5 31 To turn off both traction control and StabiliTrak press and hold g until g illuminates and the appropriate DIC message displays See Ride Control System Messages on page 5 31 Press and release g again to turn on both systems For more information see StabiliTrak System on page 9 36 Tire Pressure Monitor This vehicle may have a Tire Pressure Monitor System TPMS The low tire p...

Page 27: ...e 10 9 Fuel E85 85 Ethanol Vehicles that have a yellow fuel cap can use either unleaded gasoline or ethanol fuel containing up to 85 ethanol E85 See Fuel E85 85 Ethanol on page 9 49 For all other vehicles use only the unleaded gasoline described under Recommended Fuel on page 9 47 Driving for Better Fuel Economy Driving habits can affect fuel mileage Here are some driving tips to get the best fuel...

Page 28: ... and OnStar U S and Canada If the vehicle has an active OnStar subscription contact OnStar and the vehicle s current GPS location will be sent to an OnStar advisor to assess the situation contact Roadside Service and relay the exact location to send help OnStar If equipped this vehicle has a comprehensive in vehicle system that can connect to a live Advisor for Emergency Security Navigation Connec...

Page 29: ...2 17 Immobilizer Operation 2 17 Exterior Mirrors Convex Mirrors 2 18 Power Mirrors 2 19 Heated Mirrors 2 19 Automatic Dimming Mirror 2 19 Park Tilt Mirrors 2 20 Interior Mirrors Automatic Dimming Rearview Mirror 2 20 Windows Windows 2 20 Power Windows 2 21 Sun Visors 2 23 Roof Sunroof 2 23 Keys and Locks Keys WARNING Leaving children in a vehicle with the ignition key is dangerous and children or ...

Page 30: ...n page 14 1 Remote Keyless Entry RKE System See Radio Frequency Statement on page 13 20 for information regarding Part 15 of the Federal Communications Commission FCC rules and Industry Canada Standards RSS GEN 210 220 310 If there is a decrease in the RKE operating range Check the distance The transmitter may be too far from the vehicle Check the location Other vehicles or objects may be blocking...

Page 31: ... the ignition is turned on If enabled through the DIC the turn signal lamps flash twice to indicate unlocking has occurred See Vehicle Personalization on page 5 35 If enabled through the DIC the exterior lamps turn on briefly if it is dark enough outside See Approach Lighting under Vehicle Personalization on page 5 35 Pressing K on the RKE transmitter disarms the content theft deterrent system See...

Page 32: ...ck Messages on page 5 30 for additional information Notice When replacing the battery do not touch any of the circuitry on the transmitter Static from your body could damage the transmitter To replace the battery 1 Separate the transmitter with a flat thin object inserted into the notch located above the metal base 2 Remove the old battery Do not use a metal object 3 Insert the new battery positiv...

Page 33: ...re 1 Aim the transmitter at the vehicle 2 Press and release Q 3 Immediately press and hold until the turn signal lamps flash If you cannot see the vehicle s lamps press and hold for at least two seconds When the vehicle starts the parking lamps will turn on and remain on while the vehicle is running The doors will be locked and the climate control system may come on The engine will continue to run...

Page 34: ...easily open the doors and fall out of a moving vehicle When a door is locked the handle will not open it The chance of being thrown out of the vehicle in a crash is increased if the doors are not locked So all passengers should wear safety belts properly and the doors should be locked whenever the vehicle is driven Young children who get into unlocked vehicles may be unable to get out A child can ...

Page 35: ...l not operate if the key is in the ignition You can also program this feature using the Driver Information Center DIC See Delay Door Lock under Vehicle Personalization on page 5 35 Automatic Door Locks The vehicle may have an automatic lock unlock feature This feature can be programmed using the Driver Information Center DIC See Vehicle Personalization on page 5 35 Lockout Protection If the driver...

Page 36: ... see or smell CO It can cause unconsciousness and even death If you must drive with the cargo covers on and the tailgate and Midgate open or if electrical wiring or other cable connections must pass through the seal between the body and the Midgate Make sure all windows are shut Turn the fan on your heating or cooling system to its highest speed on the setting Continued WARNING Continued that brin...

Page 37: ...at it is stored securely in the Midgate storage pocket Do not remove the rear glass when the rear defroster is on If you do you may see a discharge spark coming from the latch area To remove the rear glass do the following 1 Fold the rear seats See Rear Seats on page 3 8 The front seats may have to be moved forward slightly to allow the rear seats to fold completely Although the rear glass can be ...

Page 38: ...les B located at the top of the rear glass 4 With the rear glass tilted toward you lift it out from the lower window frame channel Use the grab handles B to assist you in removing the rear glass 5 Load the rear glass into the storage pocket in the Midgate guiding the lower edge of the rear glass behind the three rear glass retaining tabs E Hold the rear glass flat against the storage pocket with g...

Page 39: ...red 7 Push both latch levers up to the locked position You should hear a click when each latch lever locks correctly The rear seats can be returned to the normal position when the rear glass is out and stored properly in the storage pocket Reinstalling the Rear Glass To reinstall the rear glass do the following 1 Squeeze and pull down the latch levers A located near the upper corners of the rear g...

Page 40: ...n the lower channel of the window frame Be sure to align the rear glass side to side using the glass alignment arrows G 5 Apply a firm downward pressure and then push the rear glass flat against the window frame Use the grab handles B at the top of the rear glass to assist you 6 Push the rear glass flat against the window frame and push each latch lever A up until it locks You should hear a click ...

Page 41: ... stored in the rear glass storage pocket To lower the Midgate 1 Fold the rear seats The front seats might have to be moved forward slightly to allow the rear seats to fold See Rear Seats on page 3 8 Rear Glass in Normal Position 2 Standing outside of the vehicle hold the Midgate securely so it does not fall forward Turn the Midgate handle clockwise and pull the Midgate toward you 3 Lower the Midga...

Page 42: ...ved and you would like to put it back do so using the instructions given previously Tailgate WARNING It is extremely dangerous to ride on the tailgate even when the vehicle is operated at low speeds People riding on the tailgate can easily lose their balance and fall in response to vehicle maneuvers Falling from a moving vehicle may result in serious injuries or death Do not allow people to ride o...

Page 43: ...le must not be moving for the assist steps to extend or retract The assist steps cannot be disabled in the extended position Vehicle Security This vehicle has theft deterrent features however they do not make the vehicle impossible to steal Vehicle Alarm System Your vehicle has a content theft deterrent alarm system This is the security light To arm the theft deterrent system 1 Open the door 2 Loc...

Page 44: ... theft deterrent system will not activate if the doors are locked with the vehicle s key or the manual door lock It activates only if you use the power door lock switch with the door open or the RKE transmitter You should also remember that you can start your vehicle with the correct ignition key if the alarm has been set off To avoid setting off the alarm by accident If you do not want to activat...

Page 45: ...SORY or START from the LOCK OFF position You do not have to manually arm or disarm the system The security light will come on if there is a problem with arming or disarming the theft deterrent system When the PASS Key III system senses that someone is using the wrong key it prevents the vehicle from starting Anyone using a trial and error method to start the vehicle will be discouraged because of ...

Page 46: ...OFF and remove the key 4 Insert the new key to be programmed and turn it to the ON RUN position within five seconds of turning the ignition to the LOCK OFF position in Step 3 The security light will turn off once the key has been programmed 5 Repeat Steps 1 through 4 if additional keys are to be programmed If you lose or damage your PASS Key III key see your dealer or a locksmith who can service P...

Page 47: ...he mirrors will not stay in the unfolded position The mirrors vibrate at normal driving speeds Fold and unfold the mirrors one time using the mirror controls to reset them to their normal position A popping noise may be heard during the resetting of the power folding mirrors This sound is normal after a manual folding operation See Power Mirrors on page 2 19 Turn Signal Indicator The vehicle has a...

Page 48: ...tomatic Dimming Rearview Mirror Adjustment Hold the rearview mirror in the center and move it to view the area behind the vehicle Operation The mirror will automatically reduce the glare of the headlamps from behind The dimming feature comes on each time the vehicle is started O On Off Press to turn the dimming feature on or off The vehicle may have IntelliBeam See IntelliBeam Intelligent High Bea...

Page 49: ...r door switch only controls that window The power windows work when the ignition is in ON RUN or ACC ACCESSORY or in Retained Accessory Power RAP See Retained Accessory Power RAP on page 9 25 Press the switch to lower the window Pull the switch up to raise it Express Down Up Windows Windows with the express feature allow the windows to be raised and lowered all the way without holding the switch P...

Page 50: ...g the Power Windows If the battery on the vehicle has been recharged disconnected or is not working you will need to reprogram each front power window for the express up feature to work Before reprogramming replace or recharge the vehicle s battery To program each front window follow these steps 1 With the ignition in ACC ACCESSORY ON RUN or when RAP is active close all doors 2 Press and hold the ...

Page 51: ...ition press the rear of switch B to vent the sunroof Open Close To open the sunroof press and hold switch A until the sunroof reaches the desired position Press and hold the front of switch A to close it Express Open Express Close To express open the sunroof fully press and release the rear of switch A until the sunroof reaches the desired position To express close the sunroof fully press and rele...

Page 52: ...t the object and stop the sunroof Dirt and debris may collect on the sunroof seal or in the track This could cause an issue with sunroof operation or noise It could also plug the water drainage system Periodically open the sunroof and remove any obstacles or loose debris Wipe the sunroof seal and roof sealing area using a clean cloth mild soap and water Do not remove grease from the sunroof ...

Page 53: ...Crash 3 16 Airbag System Airbag System 3 17 Where Are the Airbags 3 19 When Should an Airbag Inflate 3 21 What Makes an Airbag Inflate 3 22 How Does an Airbag Restrain 3 23 What Will You See after an Airbag Inflates 3 23 Passenger Sensing System 3 25 Servicing the Airbag Equipped Vehicle 3 29 Adding Equipment to the Airbag Equipped Vehicle 3 29 Airbag System Check 3 30 Replacing Airbag System Part...

Page 54: ...nd adjusted properly Adjust the head restraint so that the top of the restraint is at the same height as the top of the occupant s head This position reduces the chance of a neck injury in a crash The height of the head restraint can be adjusted Pull the head restraint up to raise it Try to move the head restraint to make sure that it is locked in place To lower the head restraint press the button...

Page 55: ...removed Front Seats Power Seat Adjustment WARNING You can lose control of the vehicle if you try to adjust a driver seat while the vehicle is moving Adjust the driver seat only when the vehicle is not moving To adjust a power seat Move the seat forward or rearward by sliding the control forward or rearward Raise or lower the front or rear part of the seat cushion by moving the front or rear of the...

Page 56: ...to recline Tilt the top of the control forward to raise WARNING Sitting in a reclined position when the vehicle is in motion can be dangerous Even when buckled up the safety belts cannot do their job The shoulder belt will not be against your body Instead it will be in front of you In a crash you could go into it receiving neck or other injuries The lap belt could go up over your abdomen The belt ...

Page 57: ...eat including the seatback recliner and lumbar both outside mirrors power steering column and the throttle and brake pedals See Power Mirrors on page 2 19 Steering Wheel Adjustment on page 5 2 and Adjustable Throttle and Brake Pedal on page 9 21 Not all mirrors and adjustable throttles and brake pedals will have the ability to save and recall their positions 2 Press and hold 1 until two beeps soun...

Page 58: ...n then press and hold the appropriate manual control for the memory item that is not recalling for two seconds Try recalling the memory position again by pressing the appropriate memory button If the memory position is still not recalling see your dealer for service Easy Exit Positions This feature can move the driver seat rearward and the power steering column up and forward to allow extra room t...

Page 59: ... a burn or may damage the seat The buttons are on the climate control panel Cooled Seat Press to cool the seat Heated Seatback Press to heat the seatback z Heated Seat and Seatback Press to heat the seat and seatback One of these symbols appears on the climate control display when this feature is on Press the desired button once for the highest setting With each press of the button the seat will c...

Page 60: ...nd return them to their normal stowed position before folding a rear seat 3 Fold the seatback forward until it is flat If necessary move the front seats forward slightly to allow the seatback to fold completely 4 Repeat the procedure for the other seatback if desired To return the seats to the normal position lift the seatback up and fold the seat cushion down WARNING A safety belt that is imprope...

Page 61: ... safety belts injuries can be much worse than if you are wearing safety belts You can be seriously injured or killed by hitting things inside the vehicle harder or by being ejected from the vehicle In addition anyone who is not buckled up can strike other passengers in the vehicle It is extremely dangerous to ride in a cargo area inside or outside of a vehicle In a collision passengers riding in t...

Page 62: ...ash so you can unbuckle and get out is much greater if you are belted Q If my vehicle has airbags why should I have to wear safety belts A Airbags are supplemental systems only so they work with safety belts not instead of them Whether or not an airbag is provided all occupants still have to buckle up to get the most protection Also in nearly all states and in all Canadian provinces the law requir...

Page 63: ...njured or even killed by not wearing your safety belt properly Never allow the lap or shoulder belt to become loose or twisted Never wear the shoulder belt under both arms or behind your back Never route the lap or shoulder belt over an armrest Lap Shoulder Belt All seating positions in the vehicle have a lap shoulder belt The following instructions explain how to wear a lap shoulder belt properly...

Page 64: ...fully into the buckle see if you are using the correct buckle Pull up on the latch plate to make sure it is secure If the belt is not long enough see Safety Belt Extender on page 3 16 Position the release button on the buckle so that the safety belt could be quickly unbuckled if necessary 4 If equipped with a shoulder belt height adjuster move it to the height that is right for you See Shoulder Be...

Page 65: ...Squeeze the buttons A on the sides of the height adjuster and move the height adjuster to the desired position The adjuster can be moved up just by pushing up on the shoulder belt guide After the adjuster is set to the desired position try to move it down without squeezing the buttons to make sure it has locked into position Safety Belt Pretensioners This vehicle has safety belt pretensioners for ...

Page 66: ...ort guides If not they are available through your dealer The guides may provide added safety belt comfort for older children who have outgrown booster seats and for some adults When installed and properly adjusted the comfort guide positions the belt away from the neck and head Here is how to install a comfort guide to the safety belt 1 Remove the guide from its storage pocket on the side of the s...

Page 67: ...nd across the chest These parts of the body are best able to take belt restraining forces 4 Buckle position and release the safety belt as described previously in this section Make sure that the shoulder belt crosses the shoulder To remove and store the comfort guide squeeze the belt edges together so that the safety belt can be removed from the guide Slide the guide into its storage clip on the i...

Page 68: ...gular safety belt For more information see the instruction sheet that comes with the extender Safety System Check Now and then check that the safety belt reminder light safety belts buckles latch plates retractors and anchorages are all working properly Look for any other loose or damaged safety belt system parts that might keep a safety belt system from doing its job See your dealer to have it re...

Page 69: ...at the time of the crash Have the safety belt pretensioners checked if the vehicle has been in a crash or if the airbag readiness light stays on after you start the vehicle or while you are driving See Airbag Readiness Light on page 5 13 Airbag System The vehicle has the following airbags A frontal airbag for the driver A frontal airbag for the right front passenger A seat mounted side impact airb...

Page 70: ...ut do not replace them Also airbags are not designed to deploy in every crash In some crashes safety belts are your only restraint See When Should an Airbag Inflate on page 3 21 Wearing your safety belt during a crash helps reduce your chance of hitting things inside the vehicle or being ejected from it Airbags are supplemental restraints to the safety belts Everyone in your vehicle should wear a ...

Page 71: ...ned for them Young children and infants need the protection that a child restraint system can provide Always secure children properly in the vehicle To read how see Older Children on page 3 31 or Infants and Young Children on page 3 33 There is an airbag readiness light on the instrument panel cluster which shows the airbag symbol The system checks the airbag electrical system for malfunctions The...

Page 72: ...t airbags for the driver and right front passenger are in the side of the seatbacks closest to the door Driver Side Shown Passenger Side Similar The roof rail airbags for the driver right front passenger and second row outboard passengers are in the ceiling above the side windows WARNING If something is between an occupant and an airbag the airbag might not inflate properly or it might force the o...

Page 73: ... if the impact exceeds a predetermined deployment threshold Deployment thresholds are used to predict how severe a crash is likely to be in time for the airbags to inflate and help restrain the occupants Whether the frontal airbags will or should deploy is not based on how fast your vehicle is traveling It depends largely on what you hit the direction of the impact and how quickly your vehicle slo...

Page 74: ...ing a rollover or in a severe frontal impact Seat mounted side impact and roof rail airbags will inflate if the crash severity is above the system s designed threshold level The threshold level can vary with specific vehicle design Roof rail airbags are not intended to inflate in rear impacts A seat mounted side impact airbag is intended to deploy on the side of the vehicle that is struck Both roo...

Page 75: ... chest of occupants in the outboard seating positions in the first and second rows The rollover capable roof rail airbags are designed to help reduce the risk of full or partial ejection in rollover events although no system can prevent all such ejections But airbags would not help in many types of collisions primarily because the occupant s motion is not toward those airbags See When Should an Ai...

Page 76: ...the vehicle such as the fuel system brake and steering systems etc Even if the vehicle appears to be drivable after a moderate crash there may be concealed damage that could make it difficult to safely operate the vehicle Use caution if you should attempt to restart the engine after a crash has occurred In many crashes severe enough to inflate the airbag windshields are broken by vehicle deformati...

Page 77: ...check When the system check is complete either the word ON or OFF or the symbol for on or off will be visible See Passenger Airbag Status Indicator on page 5 14 The passenger sensing system will turn off the right front passenger frontal airbag under certain conditions The driver airbag seat mounted side impact airbags if equipped and the roof rail airbags are not affected by the passenger sensing...

Page 78: ...cure rear facing child restraints in a rear seat even if the airbag is off If you secure a forward facing child restraint in the right front seat always move the front passenger seat as far back as it will go It is better to secure the child restraint in a rear seat The passenger sensing system is designed to turn off the right front passenger frontal airbag if The right front passenger seat is un...

Page 79: ... vehicle off 2 Remove the child restraint from the vehicle 3 Remove any additional items from the seat such as blankets cushions seat covers seat heaters or seat massagers 4 Reinstall the child restraint following the directions provided by the child restraint manufacturer and refer to Securing Child Restraints Right Front Seat Position on page 3 47 or Securing Child Restraints Rear Seat Position ...

Page 80: ...n position on the seat during vehicle maneuvers and braking which helps the passenger sensing system maintain the passenger airbag status See Safety Belts and Child Restraints in the Index for additional information about the importance of proper restraint use If the shoulder portion of the belt is pulled out all the way the child restraint locking feature will be engaged This may unintentionally ...

Page 81: ...oper service procedures and make sure the person performing work for you is qualified to do so Adding Equipment to the Airbag Equipped Vehicle Q Is there anything I might add to or change about the vehicle that could keep the airbags from working properly A Yes If you add things that change the vehicle s frame bumper system height front end or side sheet metal they may keep the airbag system from ...

Page 82: ...o get my vehicle modified How can I find out whether this will affect my airbag system A If you have questions call Customer Assistance The phone numbers and addresses for Customer Assistance are in Step Two of the Customer Satisfaction Procedure in this manual See Customer Satisfaction Procedure U S and Canada on page 13 1 or Customer Satisfaction Procedure Mexico on page 13 3 In addition your de...

Page 83: ...e the airbag systems are working properly after a crash have them inspected and any necessary replacements made as soon as possible If an airbag inflates you will need to replace airbag system parts See your dealer for service If the airbag readiness light stays on after the vehicle is started or comes on when you are driving the airbag system may not work properly Have the vehicle serviced right ...

Page 84: ...ster seat Q What is the proper way to wear safety belts A An older child should wear a lap shoulder belt and get the additional restraint a shoulder belt can provide The shoulder belt should not cross the face or neck The lap belt should fit snugly below the hips just touching the top of the thighs This applies belt force to the child s pelvic bones in a crash It should never be worn over the abdo...

Page 85: ...domen That could cause serious or fatal injuries The shoulder belt should go over the shoulder and across the chest Infants and Young Children Everyone in a vehicle needs protection This includes infants and all other children Neither the distance traveled nor the age and size of the traveler changes the need for everyone to use safety restraints In fact the law in every state in the United States...

Page 86: ...ue to crash forces an infant or a child will become so heavy it is not possible to hold it during a crash For example in a crash at only 40 km h 25 mph a 5 5 kg 12 lb infant will suddenly become a 110 kg 240 lb force on a person s Continued WARNING Continued arms An infant should be secured in an appropriate restraint WARNING Children who are up against or very close to any airbag when it inflates...

Page 87: ... restraint state the weight and height limitations for a particular child restraint In addition there are many kinds of restraints available for children with special needs WARNING To reduce the risk of neck and head injury during a crash infants need complete support In a crash if an infant is in a rear facing child restraint the crash forces can be distributed across the strongest part of an inf...

Page 88: ...t the back of the infant The harness system holds the infant in place and in a crash acts to keep the infant positioned in the restraint Forward Facing Child Seat A forward facing child seat provides restraint for the child s body with the harness Booster Seats A booster seat is a child restraint designed to improve the fit of the vehicle s safety belt system A booster seat can also help a child t...

Page 89: ...hild restraint instructions are important so if they are not available obtain a replacement copy from the manufacturer Keep in mind that an unsecured child restraint can move around in a collision or sudden stop and injure people in the vehicle Be sure to properly secure any child restraint in the vehicle even when no child is in it In some areas of the United States and Canada Certified Child Pas...

Page 90: ...enger sensing system which is designed to turn off the right front passenger frontal airbag under certain conditions Even if the passenger sensing system if equipped has turned off the right front passenger frontal airbag no system is fail safe No one can guarantee that an airbag will not deploy under some unusual circumstance even though it is turned off Secure rear facing child restraints in a r...

Page 91: ...Make sure that a LATCH compatible child restraint is properly installed using the anchors or use the vehicle s safety belts to secure the restraint following the instructions that came with that restraint and also the instructions in this manual When installing a child restraint with a top tether you must also use either the lower anchors or the safety belts to properly secure the child restraint ...

Page 92: ...gle attachment B to secure the top tether to the anchor Some child restraints that have top tethers are designed for use with or without the top tether being attached Others require the top tether always to be attached In Canada the law requires that forward facing child restraints have a top tether and that the tether be attached Be sure to read and follow the instructions for your child restrain...

Page 93: ...that come with the child restraint say that the top tether must be attached According to accident statistics children and infants are safer when properly restrained in a child restraint system or infant restraint system secured in a rear seating position See Where to Put the Restraint on page 3 37 for additional information Securing a Child Restraint Designed for the LATCH System WARNING If a LATC...

Page 94: ...at with a safety belt buckled This could damage the safety belt or the seat Unbuckle and return the safety belt to its stowed position before folding the seat If you need to secure more than one child restraint in the rear seat see Where to Put the Restraint on page 3 37 This system is designed to make installation of child restraints easier When using lower anchors do not use the vehicle s safety...

Page 95: ...st or head restraint and you are using a dual tether route the tether over the seatback If the position you are using has an adjustable headrest or head restraint and you are using a dual tether route the tether around the headrest or head restraint If the position you are using has an adjustable headrest or head restraint and you are using a single tether raise the headrest or head restraint and ...

Page 96: ... the child restraint on the seat 2 3 Attach and tighten the lower attachments on the child restraint to the lower anchors 3 Tighten the top tether 4 Before placing a child in the child restraint make sure it is securely held in place To check grasp the child restraint at the LATCH path and attempt to move it side to side and back and forth There should be no more than 2 5 cm 1 in of movement for p...

Page 97: ...hat forward facing child restraints have a top tether and that the tether be attached If the child restraint does not have the LATCH system you will be using the safety belt to secure the child restraint in this position Be sure to follow the instructions that came with the child restraint Secure the child in the child restraint when and as the instructions say If more than one child restraint nee...

Page 98: ...pull the belt out of the retractor to make sure the retractor is locked If the retractor is not locked repeat Steps 4 and 5 6 If the child restraint has a top tether follow the child restraint manufacturer s instructions regarding the use of the top tether See Lower Anchors and Tethers for Children LATCH System on page 3 39 7 Before placing a child in the child restraint make sure it is securely h...

Page 99: ... very close to the inflating airbag A child in a forward facing child restraint can be seriously injured or killed if the right front passenger airbag inflates and the passenger seat is in a forward position The vehicle may have a passenger sensing system which is designed to turn off the right front passenger frontal airbag under certain conditions Even if the passenger sensing system if equipped...

Page 100: ...attached You will be using the lap shoulder belt to secure the child restraint in this position Follow the instructions that came with the child restraint 1 Move the seat as far back as it will go before securing the forward facing child restraint 2 Put the child restraint on the seat 3 Pick up the latch plate and run the lap and shoulder portions of the vehicle s safety belt through or around the...

Page 101: ... in place To check grasp the child restraint at the safety belt path and attempt to move it side to side and back and forth When the child restraint is properly installed there should be no more than 2 5 cm 1 in of movement If the vehicle is equipped with the passenger sensing system and when the passenger sensing system has turned off the right front passenger frontal airbag the off indicator in ...

Page 102: ...Black plate 50 1 Cadillac Escalade EXT Owner Manual 2013 CRC 4 5 12 3 50 Seats and Restraints 2 NOTES ...

Page 103: ...ssengers Press down and release the access door to use the front cupholders Push the door back down to close it Pull down on the door located on the back of the console to use the rear cupholders Push down and then back to remove the front cupholder to remove it for cleaning Armrest Storage For vehicle with an armrest storage compartment located by the second row seat pull the loop at the top of t...

Page 104: ...argo panels on or off Midgate up or down rear glass in or out It has features that resist the elements and protect cargo It is designed to quickly direct water out of the cargo box The top drain grates side rail channels catch cups Midgate drain cargo area floor drains and rubber cargo mat help do this Even when all of these things are working properly and the cover system is on there may be some ...

Page 105: ...w the instructions given next in this section for the proper procedures on cleaning each item Top Drain Grates Removal and Cleaning The top drain grates are located near the rear window on both sides of the vehicle Clean the grates and drains if there is a blockage To remove each drain grate do the following 1 Remove the cargo panels See Cargo Cover Panels on page 4 5 for more information 2 Grasp ...

Page 106: ...ully load cargo into the cargo area so that the rails do not get damaged Midgate Drain Grate Removal and Cleaning The removable Midgate drain grate is located near the base of the Midgate After hauling dirt wood chips pebbles etc the Midgate drain should be flushed with water First remove the drain grate 1 Lower the Midgate See Midgate on page 2 8 for more information 2 Pull up on the rear side of...

Page 107: ... the vehicle WARNING Improperly stored cargo cover panels could be thrown about the vehicle during a collision or sudden maneuver Someone could be injured If a panel is removed always store it in the proper storage location When putting it back always make sure that it is securely reattached Notice Exceeding the weight limit of 113 kg 250 lbs can damage the cargo covers and the repairs would not b...

Page 108: ...argo panel has been removed store them within the cargo storage area using the cargo panel storage system Cargo Panel Storage System The three cargo panels can be stored in the cargo area using the storage strap system Always use the storage strap system to store the cargo panels while driving To store the panels 1 Secure the storage strap system in the cargo storage area by attaching the six clip...

Page 109: ...ace the remaining primary straps C on top of the lid and tray at the top of the cargo area 2 Starting with cargo panel 1 load the cargo panel with the latches facing up toward the side of the cargo box Do the same for cargo panel 2 then panel 3 Make sure to store panel 2 with the latches facing down and panel 3 with latches facing up toward the side of the cargo box 3 Place the primary straps over...

Page 110: ...Loaded Reinstalling the Cargo Cover Panels The strap system can remain attached to the side of the cargo area while it is not in use or it can be stored inside the top box storage compartment See Top Box Storage on page 4 2 for more information To reinstall a cargo panel 1 Starting with cargo panel 1 place the latches in the unlocked position Place cargo panel 1 on the cargo area rails while holdi...

Page 111: ...riker assembly B 3 The driver side cargo cover panel latch must lock in place before the passenger side latch can be locked If this procedure is not followed exactly the cargo cover panels might not correctly lock in place Push the driver side latch toward the front of the vehicle to lock the cover in position A click sounds when each latch locks Lock the remaining passenger side latch on panel 1 ...

Page 112: ...nd Storage of Straps Fold the straps for storing inside the top box storage compartment 1 Extend the six strap ends on a flat surface 2 Fold the four primary strap ends toward the center as shown 3 Take the short strap and wrap it around the folded webbing forming a package 4 Take the storage strap and wrap it around the package Finally attach the hooks to the webbing and place the straps inside t...

Page 113: ...ding cargo on the roof rack will make the vehicle s center of gravity higher Avoid high speeds sudden starts sharp turns sudden braking or abrupt maneuvers otherwise it may result in loss of control If driving for a long distance on rough roads or at high speeds occasionally stop the vehicle to make sure the cargo remains in its place Do not exceed the maximum vehicle capacity when loading the veh...

Page 114: ...oad so tightly that the crossrails or siderails are damaged After moving a crossrail be sure it is securely locked into the siderail A Center High Mounted Stoplamp CHMSL is located above the rear window glass Make sure items loaded on the roof of the vehicle do not block or damage the CHMSL ...

Page 115: ... Brake System ABS Warning Light 5 18 Tow Haul Mode Light 5 19 StabiliTrak OFF Light 5 19 Traction Control System TCS StabiliTrak Light 5 19 Tire Pressure Light 5 20 Engine Oil Pressure Light 5 20 Security Light 5 21 High Beam On Light 5 21 Front Fog Lamp Light 5 21 Lamps On Reminder 5 21 Cruise Control Light 5 22 Information Displays Driver Information Center DIC 5 22 Vehicle Messages Vehicle Mess...

Page 116: ...p or down to tilt the steering wheel up or down To set the memory position see Vehicle Personalization on page 5 35 Steering Wheel Controls If equipped some audio controls can be adjusted at the steering wheel w Next Press to go to the next favorite radio station track on a CD or folder on an iPod or USB device c x Previous End Press to go to the previous favorite radio station track on a CD or fo...

Page 117: ...e selected category 3 Press and release to move up one track within the selected category b g Mute Push to Talk Press to silence the vehicle speakers only Press again to turn the sound on For vehicles with Bluetooth or OnStar systems press and hold for longer than two seconds to interact with those systems See Bluetooth on page 7 80 and OnStar Overview on page 14 1 for more information SRCE Source...

Page 118: ...when the feature is turned on The steering wheel takes about three minutes to start heating Horn To sound the horn press the center pad on the steering wheel Windshield Wiper Washer The front wiper control is located on the turn and lane change lever The windshield wipers are controlled by turning the band with z on it 8 Mist For a single wipe turn to 8 then release For several wipes hold the band...

Page 119: ...oss country trip or moving to a new state or province it will be necessary to compensate for compass variance by resetting the zone through the DIC if the zone is not set correctly Compass variance is the difference between the earth s magnetic north and true geographic north If the compass is not set to the zone where you live the compass may give false readings The compass must be set to the var...

Page 120: ... with the compass Such interference may be caused by a magnetic CB or cell phone antenna mount a magnetic emergency light magnetic note pad holder or any other magnetic item Turn off the vehicle move the magnetic item then turn on the vehicle and calibrate the compass To calibrate the compass use the following procedure Compass Calibration Procedure 1 Before calibrating the compass make sure the c...

Page 121: ...lid to access the accessory power outlet There may also be an accessory power outlet located on the rear of the center floor console above the cupholder Remove the cover to access and replace when not in use The accessory power outlets are powered even when the ignition is in LOCK OFF Continuing to use power outlets while the ignition is in LOCK OFF may cause the vehicle s battery to run down Do n...

Page 122: ...ile it is heating Ashtrays For vehicles with an ashtray it is located in the center console near the cupholders Press on the access door to open it and use the ashtray Notice If papers pins or other flammable items are put in the ashtray hot cigarettes or other smoking materials could ignite them and possibly damage the vehicle Never put flammable items in the ashtray To remove the ashtray pull it...

Page 123: ...Black plate 9 1 Cadillac Escalade EXT Owner Manual 2013 CRC 4 5 12 Instruments and Controls 5 9 to do Follow this manual s advice Waiting to do repairs can be costly and even dangerous ...

Page 124: ...Black plate 10 1 Cadillac Escalade EXT Owner Manual 2013 CRC 4 5 12 5 10 Instruments and Controls Instrument Cluster English Shown Metric Similar ...

Page 125: ...r needs a new odometer installed the new one will be set to the correct mileage total of the old odometer Trip Odometer The trip odometer can show how far the vehicle has been driven since the trip odometer was last set to zero For more information see Trip Odometer under Driver Information Center DIC on page 5 22 Tachometer The tachometer displays the engine speed in revolutions per minute rpm Fu...

Page 126: ...olant Temperature Gauge This gauge shows the engine coolant temperature If the indicator on the gauge moves towards the shaded area on the thermostat it means that the engine coolant has overheated If the vehicle has been operating under normal driving conditions pull off the road stop the vehicle and turn off the engine as soon as possible See Engine Overheating on page 10 17 Safety Belt Reminder...

Page 127: ... put on the seat such as a briefcase handbag grocery bag laptop or other electronic device To turn off the warning light and or chime remove the object from the seat or buckle the safety belt Airbag Readiness Light This light shows if there is an electrical problem with the airbag system The system check includes the airbag sensor s passenger sensing system if equipped the pretensioners the airbag...

Page 128: ...tus indicator will light ON and OFF or the symbols for on and off for several seconds as a system check If you are using remote start if equipped to start the vehicle from a distance you may not see the system check Then after several more seconds the status indicator will light either ON or OFF or either the on or off symbol to let you know the status of the right front passenger frontal airbag I...

Page 129: ... problems with a generator drive belt or that there is an electrical problem Have it checked right away If the vehicle must be driven a short distance with the light on turn off accessories such as the radio and air conditioner Malfunction Indicator Lamp A computer system called OBD II On Board Diagnostics Second Generation monitors the operation of the vehicle to ensure emissions are at acceptabl...

Page 130: ...ontrol system on the vehicle Diagnosis and service might be required To prevent more serious damage to the vehicle Reduce vehicle speed Avoid hard accelerations Avoid steep uphill grades If towing a trailer reduce the amount of cargo being hauled as soon as it is possible If the light continues to flash find a safe place to stop and park the vehicle Turn the vehicle off wait at least 10 seconds an...

Page 131: ... pass inspection if The malfunction indicator lamp is on with the engine running or if the light does not come on when the ignition is turned to ON RUN while the engine is off See your dealer for assistance in verifying proper operation of the malfunction indicator lamp The OBD II On Board Diagnostics system determines that critical emission control systems have not been completely diagnosed The v...

Page 132: ...ly if the brake system warning light is on Driving with the brake system warning light on can lead to a crash If the light is still on after the vehicle has been pulled off the road and carefully stopped have the vehicle towed for service Antilock Brake System ABS Warning Light For vehicles with the Antilock Brake System ABS this light comes on briefly when the engine is started If it does not hav...

Page 133: ...release the Traction Control System TCS StabiliTrak button to turn off TCS and a message displays in the DIC Press and briefly hold the TCS StabiliTrak button to turn off the StabiliTrak system the StabiliTrak Off light comes on and a message appears in the Driver Information Center DIC If the StabiliTrak TCS system is off the system does not assist in controlling the vehicle Turn on the StabiliTr...

Page 134: ...ges on page 5 33 Stop as soon as possible and inflate the tires to the pressure value shown on the Tire and Loading Information label See Tire Pressure on page 10 46 When the Light Flashes First and Then Is On Steady If the light flashes for about a minute and then stays on there may be a problem with the TPMS If the problem is not corrected the light will come on at every ignition cycle See Tire ...

Page 135: ...also used to indicate the status of the anti theft alarm system when the ignition is turned off The light will flash rapidly if the alarm system is arming and one or more of the monitored entry points is not closed The light will stay on if the alarm is arming and all entry points are closed For information regarding this light and the vehicle s security system see Vehicle Alarm System on page 2 1...

Page 136: ...be customized See Vehicle Personalization on page 5 35 for more information All messages will appear in the DIC display located in the center of the instrument panel cluster The DIC comes on when the ignition is on After a short delay the DIC will display the information that was last displayed before the engine was turned off Operation and Displays The DIC has different displays which can be acce...

Page 137: ...TPMS compass zone setting and compass recalibration U Customization Press to customize the feature settings on the vehicle See Vehicle Personalization on page 5 35 for more information V Set Reset Press to set or reset certain functions and to turn off or acknowledge messages on the DIC Trip Fuel Menu Items 3 Trip Fuel Press to scroll through the following menu items Odometer Press the trip fuel b...

Page 138: ...mber is calculated based on the number of L 100 km mpg recorded since the last time this menu item was reset To reset AVERAGE ECONOMY press and hold the set reset button Fuel Used Press the trip fuel button until FUEL USED displays This display shows the number of liters L or gallons gal of fuel used since the last reset of this menu item To reset the fuel used information press and hold the set r...

Page 139: ...FE REMAINING on the display that means 99 of the current oil life remains The engine oil life system will alert you to change the oil on a schedule consistent with your driving conditions When the remaining oil life is low the CHANGE ENGINE OIL SOON message will appear on the display See CHANGE ENGINE OIL SOON under Engine Oil Messages on page 5 29 You should change the oil as soon as you can See ...

Page 140: ... your dealer for service Battery Voltage This display shows the current battery voltage If the voltage is in the normal range the value will display For example the display may read BATTERY VOLTAGE 13 VOLTS If the voltage is low the display will show LOW If the voltage is high the display will show HIGH Your vehicle s charging system regulates voltage based on the state of the battery The battery ...

Page 141: ...the vehicle may require a jump start These systems will function again after the vehicle is started SERVICE BATTERY CHARGING SYSTEM On some vehicles this message displays if there is a problem with the battery charging system Under certain conditions the charging system light may also turn on in the instrument panel cluster See Charging System Light on page 5 15 Driving with this problem could dra...

Page 142: ... message still appears on the DIC PASSENGER DOOR OPEN This message displays and a chime sounds if the front passenger door is not fully closed and the vehicle is shifted out of P Park Stop and turn off the vehicle check the door for obstructions and close the door again Check to see if the message still appears on the DIC RIGHT REAR DOOR OPEN This message displays and a chime sounds if the passeng...

Page 143: ...s message displays when the engine oil needs to be changed When you change the engine oil be sure to reset the CHANGE ENGINE OIL SOON message See Engine Oil Life System on page 10 9 for information on how to reset the message See Engine Oil on page 10 6 and Maintenance Schedule on page 11 3 for more information ENGINE OIL HOT IDLE ENGINE This message displays when the engine oil becomes hotter tha...

Page 144: ...e displays and a chime sounds if the fuel level is low Refuel as soon as possible See Fuel Gauge on page 5 11 and Fuel on page 9 47 for more information TIGHTEN GAS CAP This message may display along with the check engine light on the instrument panel cluster if the fuel cap is not tightened properly See Malfunction Indicator Lamp on page 5 15 Reinstall the fuel cap fully See Filling the Tank on p...

Page 145: ...iTrak and this message displays it means there may be a problem with the StabiliTrak system If you see this message try to reset the system Stop turn off the engine for at least 15 seconds then start the engine again If this message still comes on it means there is a problem You should see your dealer for service The vehicle is safe to drive however you do not have the benefit of StabiliTrak so re...

Page 146: ...There are several conditions that can cause this message to appear One condition is overheating which could occur if StabiliTrak activates continuously for an extended period of time The message also displays if the brake system warning light is on See Brake System Warning Light on page 5 17 The message could display if the stability system takes longer than usual to complete its diagnostic checks...

Page 147: ...in one or more of the vehicle s tires needs to be checked This message also displays LEFT FRT left front RIGHT FRT right front LEFT RR left rear or RIGHT RR right rear to indicate the location of the low tire The low tire pressure warning light will also come on See Tire Pressure Light on page 5 20 You can receive more than one tire pressure message at a time To read the other messages that may ha...

Page 148: ... panel cluster and or DIC or the transmission can be damaged This could lead to costly repairs that would not be covered by the warranty This message displays along with four chimes if the transmission fluid in the vehicle gets hot Driving with the transmission fluid temperature high can cause damage to the vehicle Stop the vehicle and let it idle to allow the transmission to cool This message cle...

Page 149: ...amps are turned off 2 Press the customization button to scroll through the available customizable options Feature Settings Menu Items The following are customization features that allow you to program settings to the vehicle DISPLAY IN ENGLISH This feature will only display if a language other than English has been set This feature allows you to change the language in which the DIC messages appear...

Page 150: ...EED The doors including the tailgate will automatically lock when the vehicle speed is above 8 mph 13 km h for three seconds NO CHANGE No change will be made to this feature The current setting will remain To select a setting press the set reset button while the desired setting is displayed on the DIC AUTO DOOR UNLOCK This feature allows you to select whether or not to turn off the automatic door ...

Page 151: ...S ONLY The exterior lamps will flash when you press the lock button on the RKE transmitter HORN ONLY The horn will sound on the second press of the lock button on the RKE transmitter HORN LIGHTS default The exterior lamps will flash when you press the lock button on the RKE transmitter and the horn will sound when the lock button is pressed again within five seconds of the previous command NO CHAN...

Page 152: ... reset button once to access the settings for this feature Then press the customization button to scroll through the following settings OFF There will be no delayed locking of the vehicle s doors ON default The doors will not lock until five seconds after the last door or the tailgate is closed NO CHANGE No change will be made to this feature The current setting will remain To select a setting pre...

Page 153: ...ect a setting press the set reset button while the desired setting is displayed on the DIC AUTO HIGH BEAMS If your vehicle has this feature it allows you to select to have the IntelliBeam system turned off or on See Exterior Lamp Controls on page 6 1 for more information Press the customization button until AUTO HIGH BEAMS appears on the DIC display Press the set reset button once to access the se...

Page 154: ... will be tilted down when the vehicle is shifted into R Reverse NO CHANGE No change will be made to this feature The current setting will remain To select a setting press the set reset button while the desired setting is displayed on the DIC EASY EXIT RECALL If your vehicle has this feature it allows you to select your preference for the automatic easy exit seat feature See Memory Seats on page 3 ...

Page 155: ...will recall SEAT ONLY The driver seat will recall TILT ONLY The steering wheel tilt feature will recall SEAT TILT default The driver seat and the steering wheel tilt will recall NO CHANGE No change will be made to this feature The current setting will remain To select a setting press the set reset button while the desired setting is displayed on the DIC MEMORY SEAT RECALL This feature allows you t...

Page 156: ...t button while the desired setting is displayed on the DIC DISPLAY DIGITAL SPEED This feature allows you to enable or disable the digital speedometer on the DIC Press the customization button until DISPLAY DIGITAL SPEED appears on the DIC display Press the set reset button once to access the settings for this feature Then press the customization button to scroll through the following settings OFF ...

Page 157: ...xiting the Feature Settings Menu The feature settings menu will be exited when any of the following occurs The vehicle is no longer in ON RUN The trip fuel or vehicle information DIC buttons are pressed The end of the feature settings menu is reached and exited A 40 second time period has elapsed with no selection made Universal Remote System See Radio Frequency Statement on page 13 20 for informa...

Page 158: ... in this section Park the vehicle outside of the garage when programming a garage door Be sure that people and objects are clear of the garage door or gate that is being programmed Programming Universal Home Remote Rolling Code For questions or help programming the Universal Home Remote System call 1 866 572 2728 or go to www learcar2u com Most garage door openers sold after 1996 are Rolling Code ...

Page 159: ... was used for the garage door opener If these instructions do not work the garage door opener is probably a Fixed Code unit Follow the programming instructions that follow for a Fixed Code garage door opener Programming Universal Home Remote Fixed Code For questions or help programming the Universal Home Remote System call 1 866 572 2728 or go to www learcar2u com Most garage door openers sold bef...

Page 160: ...ip Switches with Two Positions Example of Eight Dip Switches with Three Positions The panel of switches might not appear exactly as they do in the examples above but they should be similar The switch positions on the hand held transmitter could be labeled as follows A switch in the up position could be labeled as Up or On A switch in the down position could be labeled as Down or Off A switch in th...

Page 161: ...rote Right press the right button C in the vehicle If you wrote Middle press the middle button B in the vehicle 5 After entering all of the switch positions once again firmly press and release all three buttons at the same time The indicator lights will turn on 6 Press and hold the button that will be used to control the garage door until the garage door moves The indicator light above the selecte...

Page 162: ...ttons should be erased when the vehicle is sold or the lease ends To erase either Rolling Code or Fixed Code settings on the Universal Home Remote device 1 Press and hold the two outside buttons at the same time for approximately 20 seconds until the indicator lights located directly above the buttons begin to blink rapidly 2 Once the indicator lights begin to blink release both buttons The codes ...

Page 163: ...ane Change Signals 6 7 Fog Lamps 6 7 Exterior Cargo Lamps 6 8 Interior Lighting Instrument Panel Illumination Control 6 8 Dome Lamps 6 9 Reading Lamps 6 9 Lighting Features Entry Exit Lighting 6 9 Battery Load Management 6 9 Battery Power Protection 6 10 Exterior Lighting Exterior Lamp Controls The exterior lamps control is located on the instrument panel to the left of the steering wheel It contr...

Page 164: ... is turned off When the headlamps are turned on while the vehicle is off the headlamps will stay on for 10 minutes before automatically turning off to prevent the battery from being drained Turn the headlamp control to off and then back to the headlamp on position to make the headlamps stay on for an additional 10 minutes IntelliBeam Intelligent High Beam Headlamp Control System For vehicles with ...

Page 165: ... position When either of these conditions occur the IntelliBeam feature will be disabled and the IntelliBeam light in the mirror will turn off until the high beam stalk is returned to the neutral position If IntelliBeam was using low beams prior to this action the IntelliBeam feature will be temporarily disabled until the stalk is returned to the neutral position The exterior lamp control is turne...

Page 166: ...f and will not come back on until the IntelliBeam button is pressed again Stalk Disable When IntelliBeam has turned on the high beams pull or push the high beam stalk This will disable IntelliBeam The IntelliBeam indicator on the mirror will turn off To re enable IntelliBeam press the IntelliBeam button on the mirror A different sensitivity setting is available for dealer diagnostics This is done ...

Page 167: ...Pass Use your high beam headlamps to signal to a driver in front that you want to pass It works even if the headlamps are in the automatic position To use it pull the turn signal lever toward you then release it If the headlamps are in the automatic position or on low beam the high beam headlamps turn on They stay on as long as the lever is held The high beam indicator on the instrument panel clus...

Page 168: ... the headlamps when driving through a parking garage a tunnel or while driving in heavy overcast weather This is normal There is a delay in the transition between the daytime and nighttime operation of the Daytime Running Lamps DRL and the automatic headlamp systems so that driving under bridges or bright overhead street lights does not affect the system The DRL and automatic headlamp system is on...

Page 169: ...times It will flash six times if the tow haul mode is active Holding the turn signal lever for more than one second causes the turn signals to flash until the lever is released The lever returns to its starting position when it is released If after signaling a turn or a lane change the arrows flash rapidly or do not come on a signal bulb may be burned out Have any burned out bulbs replaced If the ...

Page 170: ...ignition is turned off To use the fog lamps after restarting the vehicle press the fog lamp button again Some localities have laws that require the headlamps to be on along with the fog lamps Exterior Cargo Lamps The cargo lamp can be used if more light is needed in the cargo area of the vehicle or in the top box storage units Some vehicles will only have a cargo lamp in the driver side top box Th...

Page 171: ... come on when a door is opened Reading Lamps For vehicles with front reading lamps in the overhead console press the button located next to the lamp to turn it on or off The vehicle may also have reading lamps in other locations The lamps cannot be adjusted Lighting Features Entry Exit Lighting The vehicle has an illuminated entry exit feature The dome lamps come on if the E DOME OFF button is in ...

Page 172: ...o accessory power outlets EPM works to prevent excessive discharge of the battery It does this by balancing the generator s output and the vehicle s electrical needs It can increase engine idle speed to generate more power whenever needed It can temporarily reduce the power demands of some accessories Normally these actions occur in steps or levels without being noticeable In rare cases at the hig...

Page 173: ...7 75 Problems with Route Guidance 7 76 If the System Needs Service 7 76 Map Data Updates 7 76 Database Coverage Explanations 7 77 Voice Recognition Voice Recognition 7 77 Phone Bluetooth 7 80 Introduction Infotainment Read this manual thoroughly to become familiar with how the navigation system operates The navigation system includes navigation and audio functions Keeping your eyes on the road and...

Page 174: ...ic and roadway laws and instructions regardless of the guidance from the navigation system Because the navigation system uses street map information that does not include all traffic restrictions or the latest road changes it may suggest using a road that is now closed for construction or a turn that is prohibited by signs at the intersection Always evaluate whether following the system s directio...

Page 175: ...5 12 Infotainment System 7 3 Theft Deterrent Feature TheftLock is designed to discourage theft of the vehicle s radio by learning a portion of the Vehicle Identification Number VIN The radio does not operate if it is stolen or moved to a different vehicle Overview ...

Page 176: ...r Information Center DIC on page 5 22 for more information Deleting Personal Information This navigation system can record and store personal information such as names and addresses Delete this information when selling your vehicle or returning a leased vehicle See Edit Address Book Edit View under Configure Menu on page 7 62 for deleting information from the address book Limit Features While Driv...

Page 177: ...ss CONFIG again repeatedly until the time is selected or touch the time screen button 2 Press the Hours and Minutes and to decrease or to increase the time See Setting the Clock under Configure Menu on page 7 62 for more information Entering an Address and Point of Interest and Storing Preset Destinations Entering an Address Enter a destination by inputting the city name first 1 Press O to turn th...

Page 178: ...n on page 7 49 for more information Entering a Point of Interest POI To set a destination by entering a Point of Interest POI do the following 1 Press O to turn the system on 2 A caution may appear Press OK to proceed 3 Press DEST 4 Press i Point of Interest 5 Select the state province screen button if needed to change the current state or province A list of all of the available states and provinc...

Page 179: ...ion on page 7 49 for more information on how to add or change preset destinations Using Your Stored Preset Destinations These destinations are available for selection while driving 1 Press O to turn the system on 2 A caution may appear Press OK to proceed 3 Press DEST 4 Select one of the available preset destination screen buttons A map screen with the destination marked appears 5 Select the route...

Page 180: ...peration of the vehicle s engine radio or other systems and even damage them The vehicle s systems can interfere with the operation of sound equipment that has been added Notice The chime signals related to safety belts parking brake and other functions of the vehicle operate through the navigation system If that equipment is replaced or additional equipment is added to the vehicle the chimes may ...

Page 181: ...n page 7 17 MP3 on page 7 25 and Auxiliary Devices on page 7 28 for more information Finding a Station AM Source Shown Other Sources Similar If viewing a map screen press the source screen AM FM XM if equipped CD etc button The display splits between the audio screen and the map screen All station changing functions can be performed from this screen FM Source Shown Other Sources Similar If you do ...

Page 182: ...gories from the category list Removed categories do not appear on the category list screen or when the right and left arrow category screen buttons are used FM lists may also contain a category to select if stations in the broadcast area support Radio Data Systems RDS 2 Refresh List Press to refresh the list of AM or FM stations When viewing a map screen the name of the station or channel displays...

Page 183: ... songs Del Press the Del screen button to del the song that is associated to that button Popup Notifications Once a song or songs are stored a notification popup alerts the listener if a stored song is playing Press to turn notification on or off While a notification popup alert screen displays press the screen button showing the station or press Ignore Storing Radio Station Presets This feature s...

Page 184: ...e fade between the front and the rear speakers press and hold the Front or Rear screen buttons Digital Signal Processing DSP The system has Digital Signal Processing DSP DSP provides a choice of four different listening experiences DSP can be used while listening to the audio system Not all DSP modes are available for all source types The type of DSP selected is displayed on the status line Select...

Page 185: ...tor Scrolling Radio Category Scrolling Navigation Menu Scrolling and some functions Number of Preset Pages Press the Number of Preset Pages screen button to change the number of preset pages 1 through 6 Each preset page can contain five preset stations Press the desired numbered screen button Bose AudioPilot AudioPilot The Bose AudioPilot noise compensation technology To use AudioPilot 1 Press CON...

Page 186: ...isplay messages from radio stations This system relies on receiving specific information from these stations and only works when the information is available In rare cases a radio station may broadcast incorrect information that causes the radio features to work improperly If this happens contact the radio station The RDS system is always on When information is broadcast from the FM station that i...

Page 187: ... Title Info No song title information is available The system is working properly No CAT Info No category information is available The system is working properly CAT Not Found There are no channels available for the selected category The system is working properly No Information No text or informational messages are available The system is working properly XM Theftlocked The SiriusXM receiver may ...

Page 188: ...ildings or hills causing the sound to fade in and out SiriusXM Satellite Radio Service SiriusXM Satellite Radio Service gives digital radio reception from coast to coast in the 48 contiguous United States and in Canada Just as with FM tall buildings or hills can interfere with satellite radio signals causing the sound to fade in and out In addition traveling or standing under heavy foliage bridges...

Page 189: ...yer While playing a CD the navigation system is available When you insert a CD the CD tab displays If a DSP setting is selected for the CD it activates each time you play a CD If the ignition or radio is turned off with a CD in the player it stays in the player When the ignition or radio is turned on the CD starts playing where it stopped if it was the last selected audio source As each new track ...

Page 190: ... volume 2 Release this screen button to stop fast forwarding The display will show the elapsed time of the track y or z Seek Scan 1 To seek tracks press the up arrow to go to the next track 2 Press the down arrow to go to the start of the current track if more than eight seconds have played 3 If either arrow is pressed more than once the player continues moving backward or forward through the CD T...

Page 191: ... a DVD Once a DVD is inserted the system will automatically start play of the DVD If you are on a map screen press the DVD screen button Press AUDIO then press the DVD screen button When a DVD is loaded the rear seat passengers can power on the RSE video screen and use the remote control to navigate through the DVD O 3 Power Volume 1 Press to turn the system on and off 2 Turn the knob to increase ...

Page 192: ...cept Options and Cursor Top Menu Press to display the first menu of the DVD This is not available on all DVDs Menu Press to display the DVD menu of the current area of the DVD that is playing This button is not available for DVD audio Audio Press to display the audio options Select the audio options that best improve sound quality This is not available on all DVDs or when the DVD is stopped This b...

Page 193: ... Press to make the navigation screen background darken Monitor From the DVD Setup screen press to adjust the viewing angle of the DVD on the navigation screen This is not available on all DVDs This button is not available for DVD audio Press e to close the screen in from the left and right sides Press J to fill the screen on the left and right sides Press d to fill the screen on the top and bottom...

Page 194: ...the aspect ratio of the DVD This may not be available on all DVDs y Next Track Chapter Press to go to the next track or chapter This button may not work when the DVD is playing the copyright information or the previews z Previous Track Chapter 1 Press to return to the start of the current track or chapter 2 Press again to go to the previous track or chapter This button may not work when the DVD is...

Page 195: ...r unknown format If a DVD is not from a correct region It is very hot When the temperature returns to normal the CD should play You are driving on a very rough road When the road becomes smoother the CD DVD should play The CD DVD is dirty scratched wet or upside down The air is very humid If so wait about an hour and try again There may have been a problem while burning the CD DVD The label may be...

Page 196: ...les and folders are Up to 700 folders Up to 8 folders in depth Up to 65 535 files Folder and file names up to 64 bytes Files with an mp3 or wma file extension AAC files stored on an iPod FAT16 FAT32 Using the Navigation Audio System to Control a USB Storage Device or iPod The navigation audio system can control a USB storage device or an iPod by using the radio touch screens and steering wheel con...

Page 197: ...ired Category such as Artist Album Genre etc A list of that category will display The iPod or USB storage device should not be pulled out from the USB dock To safely remove it press Eject A warning message will display for a few seconds A message to safely remove the device displays MP3 Using an MP3 CD MP3 Format There are guidelines that must be met when creating an MP3 disc If the guidelines are...

Page 198: ...der or ALL Empty Directory or Folder If a root directory or a folder exists somewhere in the file structure that contains only folders subfolders and no compressed files directly beneath them the player advances to the next folder in the file structure that contains compressed audio files and the empty folder is not displayed or numbered No Folder When the CD contains only compressed files the fil...

Page 199: ... new track starts to play the track number appears on the display If an error appears on the display see CD DVD Messages in this section If viewing a map screen press the CD screen button The display splits between the audio screen and the map screen If you do not want to view a split screen or you are not on a map screen press AUDIO then press AUDIO again repeatedly until CD is selected or press ...

Page 200: ...P3 Auxiliary Devices Using the Auxiliary Input Jack The navigation system has an auxiliary input jack located on the faceplate and in the center console This is not an audio output do not plug the headphone set into the front auxiliary input jack An external audio device such as an iPod laptop computer MP3 player CD player or cassette tape player etc can be connected to the auxiliary input jack fo...

Page 201: ...creen button next to Rear Display 2 Each screen works independently of the other The second row screen can watch a DVD while the third row screen can use the auxiliary device The rear seat passengers can also use the remote control to change the functions of the RSE See the Rear Seat Infotainment user guide for more information Rear Seat Infotainment Rear Seat Entertainment RSE System The vehicle ...

Page 202: ...nd the padlock icon disappears from the radio display Parental Control can also be turned off by inserting or ejecting any disc pressing the play icon on the radio DVD display menu or changing an ignition position Headphones A Battery cover B Channel 1 or 2 switch C Power button D Volume control E Power indicator light The RSE includes two 2 channel wireless headphones that are dedicated to this s...

Page 203: ... outside bottom edge of the ear cup and should be positioned on the right ear Notice Do not store the headphones in heat or direct sunlight This could damage the headphones and repairs will not be covered by the warranty Storage in extreme cold can weaken the batteries Keep the headphones stored in a cool dry place If the foam ear pads attached to the headphones become worn or damaged the pads can...

Page 204: ...switches the video screen from the DVD player mode to the auxiliary device The audio of the connected source can be listened to over the speakers by sourcing the radio to the auxiliary device or by sourcing the RSA to the Rear Aux and listening with the wireless headphones on Channel 2 or with the wired headphones See Using the Auxiliary Input Jack under Auxiliary Devices on page 7 28 for more inf...

Page 205: ... use the video screen 1 Push the release button located on the overhead console 2 Move the screen to the desired position When the video screen is not in use push it up into its locked position If a DVD is playing and the screen is raised to its locked position the screen remains on This is normal and the DVD continues to play through the previous audio source Use the remote control power button o...

Page 206: ...ation Press to turn the remote control backlight on The backlight automatically times out after 7 to 10 seconds if no other button is pressed while the backlight is on v Title Press to return the DVD to the main menu of the DVD This function could vary for each disc y Main Menu Press to access the DVD or MP3 menu The DVD menu is different on every DVD Use the navigation arrows to move the cursor a...

Page 207: ...eviews Fast Forward Press to fast forward the DVD or CD To stop fast forwarding a DVD video press the play pause button To stop fast forwarding a DVD audio or CD release the fast forward button This button might not work while the DVD is playing the copyright information or the previews e Audio Press to change audio tracks on DVDs that have this feature when the DVD is playing The format and conte...

Page 208: ...atteries 1 Slide the rear cover back on the remote control 2 Replace the two batteries in the compartment Make sure they are installed correctly using the diagram on the inside of the remote control 3 Replace the battery cover If the remote control is to be stored for a long period of time remove the batteries and keep them in a cool dry place ...

Page 209: ...y input connections at both devices The remote control does not work Check to make sure there is no obstruction between the remote control and the transmitter window Check the batteries to make sure they are not dead or installed incorrectly After stopping the player and pushing Play sometimes the DVD starts where it left off and sometimes at the beginning If the stop button was pressed one time t...

Page 210: ...r message depends on the radio that is in the vehicle The video screen can display one of the following Disc Load Eject Error Displays when there are disc load or eject problems Disc Format Error Displays if the disc is inserted with the disc label wrong side up or if the disc is damaged Disc Region Error Displays if the disc is not from a correct region No Disc Inserted Displays if no disc is pre...

Page 211: ...on the other system if they are both sourced to the radio The RSA functions can be used even when the main radio is off Audio can be heard through wired headphones not included plugged into the jacks on the RSA If your vehicle has this feature audio can also be heard on Channel 2 of the wireless headphones The front audio system allows the rear speakers to continue playing even when the RSA audio ...

Page 212: ...adios if the front seat passengers are listening to the disc When a DVD video menu is being displayed press the left or right seek arrow to perform a cursor up or down on the menu Hold the left or right seek arrow to perform a cursor left or right on the menu When a USB device is playing the right or left seek button can be used to control the device PROG Program Press this button to go to the nex...

Page 213: ...s to eject the CD DVD Disc See CD DVD Player on page 7 17 w Tuning Knob Turn to go to the next or previous frequency or disc track or chapter See CD DVD Player on page 7 17 or MP3 on page 7 25 for more information AUDIO Press to display the audio screen Press to switch between AM FM or XM if equipped DISC or AUX Auxiliary or press on the screen button See CD DVD Player on page 7 17 MP3 on page 7 2...

Page 214: ...en as an alpha or numeric keyboard The alpha keyboard displays when the system requires entry of a city or street name All characters are touch sensitive screen buttons Press a character to select it A Y Accent Alphabet Select to enter letters with accent symbols This button may toggle to A Z A Z Alphabet Select to enter letters from the alphabet This button may toggle to A Y 0 9 Numbers Select to...

Page 215: ...pts when you are traveling into a limited guidance area where route guidance is not available The street maps and the directional arrow displayed on the navigation system can then be used to determine the remaining route to your destination Map Adjustments The system lets you adjust the scale of view on the map Also as you drive the map scrolls automatically based on the direction of travel Map Sc...

Page 216: ... press GO to calculate the route from the current position to the destination mark Navigation Symbols The following symbols are the most common symbols that appear on a map screen The vehicle is shown as this symbol It indicates the current position and the direction the vehicle is traveling on the map The destination symbol appears on the map after a route has been planned marking the final desti...

Page 217: ...tion guidance cannot be given The north up symbol indicates the map with North Up known as North Up mode While in North Up mode the vehicle icon follows the north direction on the map regardless of which direction the vehicle is traveling Press this screen symbol to switch between North Up Heading Up and 3 D view modes The heading up symbol indicates that the vehicle is traveling up on the map and...

Page 218: ...dress book The system automatically stores the point in the address book See Adding Destinations to the Address Book under Destination on page 7 49 for more information Displaying Points of Interest POI on the Map Screen Select the POI screen button to display or delete POI icons from the map Displaying POI icons on the map shows where POIs e g restaurants gas stations etc are located This screen ...

Page 219: ...utton next to the desired POI to make this POI a destination or a stopover Select a POI name to receive information about the POI From this screen you can select Address Book Go Map or Call if Bluetooth or OnStar personal calling is activated Address Book Press to add this POI to the address book See Nav under Configure Menu on page 7 62 for information on editing address book entries GO Press to ...

Page 220: ...n automatically displays the next maneuver The pop up displays the next maneuver direction and the distance from it When approximately 400 m 1 4 mi from the next maneuver the screen displays the name and a detailed view of it 3 D Lane Guidance Some major metropolitan areas may include a 3 D lane guidance feature for highway exits and junctions This feature gives you an enhanced representation of t...

Page 221: ...The new route is highlighted on the screen Destination Press DEST to access the Destination Entry screen From this screen you can select from several options to plan a route by entering destination points To enter a destination choose from one of the following destination entry methods Address Entry 2 Address Entry Enter either a city or street to use the address entry destination method To enter ...

Page 222: ...nter the house number The system displays the house number range that is available for the street 7 Press GO The map screen with the destination marked displays 8 Select the route preference for Fastest Shortest or Other The system calculates and highlights the route 9 Press Start Guidance The route is now ready to be started See Getting Started on Your Route in this section for more information T...

Page 223: ... appear Select the state or province 4 Select Street and start entering the street name or press the Last 5 Streets screen button If the street name is common the city might need to be entered first The Last 5 Streets screen displays a list of the last five street names that had been entered Select a street from the list and it appears in the Street name area If using the alpha keyboard finish ent...

Page 224: ...ange the current state or province A list of all of the available states and provinces appear Select the state or province 4 Enter the POI name If five or fewer names are available a list displays If more than five are available the List screen button displays a number This number represents the number of available POIs Press this button to view the list 5 Press GO located next to the POI The map ...

Page 225: ...ies 4 Select a category The system displays available POI names in the selected category 5 Press GO located next to the POI The map screen with the destination marked displays 6 Select the route preference for Fastest Shortest or Other The system calculates and highlights the route 7 Press Start Guidance The route is now ready to be started See Getting Started on Your Route in this section for mor...

Page 226: ...n The system stores up to 20 points that have been previously entered As new destinations are entered the system automatically deletes the oldest destinations and adds the new destinations To use the previous destination entry method 1 Press DEST 2 Press 3 Select a previous destination from the list Use the arrow to the right of the destination to view the entire destination name as necessary Use ...

Page 227: ...n 5 Press GO The map screen with the destination marked displays 6 Select the route preference for Fastest Shortest or Other The system calculates and highlights the route 7 Press Start Guidance The route is now ready to be started See Getting Started on Your Route in this section for more information Map Coordinates The coordinates destination entry method lets you select a destination by enterin...

Page 228: ... the only destinations available to set while the vehicle is moving If a destination is not set for one of the screen buttons the button is dimmed and not available for use See Adding or Changing Preset Destinations in this section for information on how to add a preset destination To use the preset destination entry method 1 Press DEST 2 Select the desired preset destination screen button The scr...

Page 229: ... a service available for OnStar subscribers that makes operating your navigation system much simpler It allows subscribers to request and receive navigation assistance on the go Using OnStar Destination Download US and Canada Press the blue OnStar button and an Advisor can locate a point of interest or an address and download the necessary information or coordinates to your navigation system Once ...

Page 230: ...downloads a destination while route guidance is already active the navigation system adds the downloaded destination as the next waypoint in the existing route All features such as Call and Add to Address Book will be available for the waypoint Refer to the section on Waypoints for more information Previous Destinations Previous OnStar Destination Downloads are saved under Previous Destinations in...

Page 231: ...r Route Once a destination has been entered there are several functions that can be performed Press DEST to access the Route screen Turn List Press to view the list of turn maneuvers for the entire route and to avoid turns on the route r q Scroll Arrows Press the arrows to scroll through the list of maneuvers Avoid Press this screen button next to the adjacent street name to avoid the maneuver The...

Page 232: ...s only available while driving on a current planned route Voice Volume Press this screen button from the Route screen to turn voice guidance on or off and to change the volume of voice prompts See Nav under Configure Menu on page 7 62 for more information Add Stopover Press this screen button from the Route screen This feature allows up to three stopovers to be added to the current route between t...

Page 233: ... from the Route screen to cancel the current route Adding Destinations to the Address Book There are two ways to add a destination to the address book To add the current vehicle position to the address book press the Mark screen button from the map screen The system automatically saves the current vehicle information in the address book When scrolling on the map the Mark screen button automaticall...

Page 234: ...ored as the preset destination Press Name to add a name if needed 5 Press and hold one of the buttons at the bottom of the screen until the name appears in that preset destination screen button It is now available to select from the Destination Entry screen Configure Menu Press CONFIG to adjust several of the system s features and preferences The last selected CONFIG screen is the screen that disp...

Page 235: ...lanned route Route Preference Press the Route Preference screen button to change route options when the system calculates a route Allow Major Roads This feature allows the system to use major roads when calculating a planned route Allow Toll Roads This feature allows the system to use toll roads when calculating a planned route Allow Ferrys This feature allows the system to use ferries when calcul...

Page 236: ...CONFIG 2 Press the Nav screen button 3 Press Edit View Address Book 4 Select the address book entry to change 5 Press the Icon screen button 6 Select an icon from the list To add a voice tag to an address book entry 1 Press CONFIG 2 Press the Nav screen button 3 Press Edit View Address Book 4 Press Add Voice Tag 5 The system will ask for you to state the name You will have four seconds to state th...

Page 237: ...ion cycle Map database functionality can be restored by cycling the ignition Off Road Mode To turn the Off road mode on or off 1 Press CONFIG 2 Press the Nav screen button 3 Press Off Road mode The button will be highlighted when the feature is on When the off road mode is turned on the navigation system will show the path being traveled by the vehicle when not on a marked road This path will be a...

Page 238: ...ormation is delivered to the vehicle by the XM Radio satellites XM NavTraffic makes it possible for the navigation system to provide continuously updated traffic information personalized for a driver s needs XM NavTraffic currently broadcasts the traffic information for many markets nationally and the service may be available in more cities in the future Visit www xmnavtraffic com for more details...

Page 239: ...d Information of Traffic Conditions The system may take some time to sort the information The list of traffic conditions display in the order of distance from the vehicle up to approximately 125 km 75 mi With a route planned the system defaults to list traffic events on your route Without a route planned if travelling on a major interstate the system lists events immediately ahead on the interstat...

Page 240: ...be viewed while the vehicle is moving 2 Select a traffic condition to get more detailed information of the event Options Press the Options screen button A Traffic Options menu displays Select the desired traffic related option Traffic Press to enable or disable the traffic function Show Traffic ICONS Press to display traffic icons on the map screen This function allows which traffic information di...

Page 241: ...e one of two traffic alert pop up screens display With no route planned while on expressways Approaching Traffic Event without Avoid screen displays With route planned Traffic Event on Route screen displays If the Alert for Approaching Traffic Events is Off the alert pop up screen does not display On Route Select the On Route screen button to display all events ahead on the current active route If...

Page 242: ...n stop scrolling Wait for the traffic to update It may take up to two minutes before traffic in this new area can be received and displayed Traffic Event Display Categories The following are traffic condition categories and symbols that can appear on the display Category 1 Road Closure q Road Closed Road and or ramps closed Category 2 Traffic Delayed o Stopped Traffic Traffic stopped stop and go t...

Page 243: ...reen More Press to display more of the traffic event description if the whole event does not fit in the given display Avoid This button is used to avoid the location of an event on the route If pressed a new route is calculated and the related traffic event is avoided After the new route has been calculated the navigation system goes to the full map screen and shows the new route The Avoid button ...

Page 244: ...location from a list of 156 supported cities The display will then update the extended forecast for the new chosen location Press the Current Weather button located near the bottom leftside of the Extended Forecast Screen to display the current weather at the vehicle s current position Weather alerts will also be displayed in the Alerts nearby area These alerts include Flash Flood Warning Flood Wa...

Page 245: ...ightness contrast and mode of the display Brightness Press or to increase or decrease the brightness of the screen _ Contrast Press or to increase or decrease the contrast of the screen Auto Automatic Press so the system can automatically adjust the screen background depending on exterior lighting conditions Night Press to make the map background darker Day Press to make the map background brighte...

Page 246: ...2 24 Format Select the 12 screen button for standard time select the 24 screen button for military time Global Positioning System GPS The navigation system determines the position of the vehicle by using satellite signals various vehicle signals and map data At times other interferences such as the satellite condition road configuration the condition of the vehicle and or other circumstances can i...

Page 247: ... on slippery road surfaces such as in sand gravel and or snow Vehicle is traveling on winding roads Vehicle is on a long straight road Vehicle is approaching a tall building or a large vehicle Surface streets run parallel to a freeway Vehicle has just been transferred by a vehicle carrier or a ferry Current position calibration is set incorrectly Vehicle is traveling at high speed Vehicle changes ...

Page 248: ...e are new roads if roads have recently changed or if certain roads are not listed on the map DVD See Database Coverage Explanations on page 7 77 To recalibrate the vehicle s position on the map see your dealer If the System Needs Service If the navigation system needs service and the steps listed here have been followed but there are still problems see your dealer for assistance Map Data Updates T...

Page 249: ...cle Identification Number VIN available when ordering to ensure the correct and most up to date DVD map disc for the vehicle is sent See Vehicle Identification Number VIN in the Index of the vehicle owner manual for more information After receiving the updated map database see your dealer for replacement Database Coverage Explanations Coverage area depends upon the map detail available Some areas ...

Page 250: ...ommands to be misunderstood including airflow noise from wind To use the voice recognition system the map DVD must be loaded and the navigation system must be on This system is able to recognize commands in three different languages The system only recognizes commands based on the language selected from the Driver Information Center DIC See Driver Information Center DIC on page 5 22 for more infor...

Page 251: ... day and night mode automatically System help Instructs the system to assist with display commands Radio Commands The following are radio commands that can be accessed by clearly stating the commands exactly as they are written Radio band select AM radio band select FM radio band select XM if equipped radio band select satellite if equipped Instructs the system to go to either the AM FM or XM if e...

Page 252: ...address book or contact list with the vehicle To minimize driver distraction before driving and with the vehicle parked Become familiar with the features of the cell phone Organize the phone book and contact lists clearly and delete duplicate or rarely used entries If possible program speed dial or other shortcuts Review the controls and operation of the infotainment system Pair cell phone s to th...

Page 253: ...oice Audio System When using the in vehicle Bluetooth system sound comes through the vehicle s front audio system speakers and overrides the audio system Use the audio system volume knob during a call to change the volume level The adjusted volume level remains in memory for later calls To prevent missed calls a minimum volume level is used if the volume is turned down too low Bluetooth Controls U...

Page 254: ...ep 5 4 Start the pairing process on the cell phone that you want to pair For help with this process see the cell phone manufacturer s user guide 5 Locate the device named Your Vehicle in the list on the cell phone Follow the instructions on the cell phone to enter the PIN provided in Step 3 After the PIN is successfully entered the system prompts you to provide a name for the paired cell phone Thi...

Page 255: ...g commands are used to delete and store phone numbers Store This command will store a phone number or a group of numbers as a name tag Digit Store This command allows a phone number to be stored as a name tag by entering the digits one at a time Delete This command is used to delete individual name tags Delete All Name Tags This command deletes all stored name tags in the Hands Free Calling Direct...

Page 256: ...mand 1 Press and hold b g for two seconds 2 Say Directory 3 Say Hands Free Calling 4 Say List Making a Call Calls can be made using the following commands Dial or Call The dial or call command can be used interchangeably to dial a phone number or a stored name tag Digit Dial This command allows a phone number to be dialed by entering the digits one at a time Re dial This command is used to dial th...

Page 257: ...e connected the person called will be heard through the audio speakers Receiving a Call When an incoming call is received the audio system mutes and a ring tone is heard in the vehicle Press b g to answer the call Press c x to ignore a call Call Waiting Call waiting must be supported on the cell phone and enabled by the wireless service carrier Press b g to answer an incoming call when another cal...

Page 258: ...e cell phone press b g The audio transfers to the vehicle If the audio does not transfer to the vehicle use the audio transfer feature on the cell phone See your cell phone manufacturer s user guide for more information Voice Pass Thru Voice pass thru allows access to the voice recognition commands on the cell phone See your cell phone manufacturer s user guide to see if the cell phone supports th...

Page 259: ...information on how to delete this information see the previous section Deleting a Paired Phone and the previous sections on deleting name tags Other Information The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by General Motors is under license Other trademarks and trade names are those of their respective owners See Radio Frequency Statement on page 1...

Page 260: ...Black plate 88 1 Cadillac Escalade EXT Owner Manual 2013 CRC 4 5 12 7 88 Infotainment System 2 NOTES ...

Page 261: ...ontrol Systems Dual Automatic Climate Control System 8 1 Air Vents Air Vents 8 6 Climate Control Systems Dual Automatic Climate Control System The heating cooling and ventilation in the vehicle can be controlled with this system The vehicle also has a flow through ventilation system described later in this section ...

Page 262: ...h the defrost button the AUTO button driver side temperature knob or the air conditioning button to turn the system on when it is off Driver and Passenger Side Temperature Knob The driver and passenger side temperature knobs are used to adjust the temperature of the air coming through the system on the driver or passenger s side of the vehicle The temperature can be adjusted even if the system is ...

Page 263: ...ind your comfort setting start with a 23 C 74 F temperature setting and allow about 20 minutes for the system to regulate Use the driver or passenger temperature buttons to adjust the temperature setting as necessary If a temperature setting of 15 C 60 F is chosen the system remains at the maximum cooling setting If a temperature setting of 32 C 90 F is chosen the system remains at the maximum hea...

Page 264: ...ide temperature is close to freezing The recirculation mode cannot be selected while in the defog mode 0 Defrost This mode removes fog or frost from the windshield more quickly Air is directed to the windshield and side window vents with some directed to the floor vents In this mode the system automatically forces outside air into the vehicle and runs the air conditioning compressor unless the out...

Page 265: ...lation is selected with one of those modes the indicator light flashes three times and then turns off The air conditioning compressor also comes on when this mode is activated While in recirculation mode the windows may fog when the weather is cold and damp To clear the fog select either the defog or defrost mode and increase the fan speed The recirculation mode can also be turned off by turning o...

Page 266: ...nderneath the outlet to close the louvers Operation Tips Keep the hood and front air inlets free of ice snow or any other obstruction such as leaves The heater and defroster will work far better reducing the chance of fogging the inside of your windows Keep the air path under the front seats clear of objects This helps air to circulate throughout your vehicle Adding outside equipment to the front ...

Page 267: ...fting Into Park 9 25 Shifting out of Park 9 26 Parking over Things That Burn 9 27 Active Fuel Management 9 27 Engine Exhaust Engine Exhaust 9 28 Running the Vehicle While Parked 9 28 Automatic Transmission Automatic Transmission 9 29 Manual Mode 9 31 Tow Haul Mode 9 32 Drive Systems All Wheel Drive 9 33 Brakes Antilock Brake System ABS 9 33 Parking Brake 9 34 Brake Assist 9 35 Hill Start Assist HS...

Page 268: ...stracted driving always keep your eyes on the road hands on the wheel and mind on the drive Do not use a phone in demanding driving situations Use a hands free method to place or receive necessary phone calls Watch the road Do not read take notes or look up information on phones or other electronic devices Designate a front seat passenger to handle potential distractions Become familiar with vehic...

Page 269: ...you and the driver in front of you Focus on the task of driving Drunk Driving Death and injury associated with drinking and driving is a global tragedy WARNING Drinking and then driving is very dangerous Your reflexes perceptions attentiveness and judgment can be affected by even a small amount of alcohol You can have a serious or even fatal collision if you drive after drinking Continued WARNING ...

Page 270: ...draulic power steering It may require maintenance See Power Steering Fluid on page 10 20 If power steering assist is lost because the engine stops or because of a system malfunction the vehicle can be steered but may required increased effort See your dealer if there is a problem If the vehicle is a hybrid see the hybrid supplement for more information Curve Tips Take curves at a reasonable speed ...

Page 271: ... skids are always possible If the vehicle starts to slide follow these suggestions Ease your foot off the accelerator pedal and quickly steer the way you want the vehicle to go The vehicle may straighten out Be ready for a second skid if it occurs Slow down and adjust your driving according to weather conditions Stopping distance can be longer and vehicle control can be affected when traction is r...

Page 272: ... all underbody shields if equipped are properly attached Know the local laws that apply to off road driving To gain more ground clearance if needed it may be necessary to remove the front fascia lower air dam Notice Operating the vehicle for extended periods without the front fascia lower air dam installed can cause improper air flow to the engine Re attach the front fascia air dam after off road ...

Page 273: ...red or killed Do not drive on steep hills Before driving on a hill assess the steepness traction and obstructions If the terrain ahead cannot be seen get out of the vehicle and walk the hill before driving further When driving on hills Use a low gear and keep a firm grip on the steering wheel Maintain a slow speed When possible drive straight up or down the hill Slow down when approaching the top ...

Page 274: ...d quickly and you could lose control If driving downhill when the vehicle stalls shift to a lower gear release the parking brake and drive straight down the hill 3 If the vehicle cannot be restarted after stalling set the parking brake shift an automatic transmission into P Park and turn the vehicle off 3 1 Leave the vehicle and seek help 3 2 Stay clear of the path the vehicle would take if it rol...

Page 275: ...rupt maneuvers Traction is reduced on hard packed snow and ice and it is easy to lose control Reduce vehicle speed when driving on hard packed snow and ice WARNING Driving on frozen lakes ponds or rivers can be dangerous Ice conditions vary greatly and the vehicle could fall through the ice you and your passengers could drown Drive your vehicle on safe surfaces only Driving in Water WARNING Drivin...

Page 276: ...se types of driving conditions and avoid driving through large puddles and deep standing or flowing water WARNING Wet brakes can cause crashes They might not work as well in a quick stop and could cause pulling to one side You could lose control of the vehicle After driving through a large puddle of water or a car vehicle wash lightly apply the brake pedal until the brakes work normally Flowing or...

Page 277: ...driving in these conditions include Keep the vehicle serviced and in good shape Check all fluid levels and brakes tires cooling system and transmission Shift to a lower gear when going down steep or long hills WARNING If you do not shift down the brakes could get so hot that they would not work well You would then have poor braking or even none going down a hill You could crash Shift down to let t...

Page 278: ...ntilock Brake System ABS improves vehicle stability during hard stops on slippery roads but apply the brakes sooner than when on dry pavement Allow greater following distance on any slippery road and watch for slippery spots Icy patches can occur on otherwise clear roads in shaded areas The surface of a curve or an overpass can remain icy when the surrounding roads are clear Avoid sudden steering ...

Page 279: ... close the window most of the way to save heat Repeat this until help arrives but only when you feel really uncomfortable from the cold Moving about to keep warm also helps If it takes some time for help to arrive now and then when you run the engine push the accelerator pedal slightly so the engine runs faster than the idle speed This keeps the battery charged to restart the vehicle and to signal...

Page 280: ...w tries it might need to be towed out Recovery hooks can be used if the vehicle has them If the vehicle does need to be towed out see Towing the Vehicle on page 10 77 Recovery Hooks WARNING Never pull on recovery hooks from the side The hooks could break and you and others could be injured When using recovery hooks always pull the vehicle from the front Notice Never use recovery hooks to tow the v...

Page 281: ... B pillar With the driver door open you will find the label attached below the door lock post striker The tire and loading information label shows the number of occupant seating positions A and the maximum vehicle capacity weight B in kilograms and pounds The Tire and Loading Information label also shows the size of the original equipment tires C and the recommended cold tire inflation pressures D...

Page 282: ...ssengers in your vehicle the amount of available cargo and luggage load capacity is 650 lbs 1400 750 5 x 150 650 lbs 5 Determine the combined weight of luggage and cargo being loaded on the vehicle That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4 6 If your vehicle will be towing a trailer the load from your trailer will be transferred to your veh...

Page 283: ...lbs C Available Cargo Weight 0 kg 0 lbs Refer to your vehicle s tire and loading information label for specific information about your vehicle s capacity weight and seating positions The combined weight of the driver passengers and cargo should never exceed your vehicle s capacity weight Certification Tire Label A vehicle specific Certification Tire label is attached to the rear edge of the driver...

Page 284: ...k could shift forward and come into the passenger area injuring you and others If you put things in the bed of your truck you should make sure they are properly secured WARNING Do not load the vehicle any heavier than the Gross Vehicle Weight Rating GVWR or either the maximum front or rear Gross Axle Weight Rating GAWR This can cause systems to break and change the way the vehicle handles This cou...

Page 285: ... loading information for off road driving in this manual See Loading Your Vehicle for Off Road Driving under Off Road Driving on page 9 5 Add On Equipment When you carry removable items you may need to put a limit on how many people you can carry inside the vehicle Be sure to weigh the vehicle before you buy and install the new equipment Notice Overloading the vehicle may cause damage Repairs woul...

Page 286: ...icle prior to adjusting the height See Weight Distributing Hitches and Weight Carrying Hitches under Towing Equipment on page 9 58 Truck Camper Loading Information The vehicle was neither designed nor intended to carry a slide in type camper Notice Adding a slide in camper or similar equipment to the vehicle can damage it and the repairs would not be covered by the vehicle warranty Do not install ...

Page 287: ...rol The switch used to adjust the pedals is located on the center console below the climate control system Press the right and left arrows to move the pedals either closer or further from your body Before you start driving fully press the brake pedal to confirm the adjustment is right for you While driving make only small adjustments The vehicle has a memory function which allows the pedal positio...

Page 288: ...ft to P Park and turn the ignition to LOCK OFF On vehicles with an automatic transmission the shift lever must be in P Park to turn the ignition switch to the LOCK OFF position 4 Set the parking brake See Parking Brake on page 9 34 WARNING Turning off the vehicle while moving may cause loss of power assist in the brake and steering systems and disable the airbags While driving only shut the vehicl...

Page 289: ...ld damage the transmission Shift to P Park only when the vehicle is stopped Starting Procedure 1 With your foot off the accelerator pedal turn the ignition to START When the engine starts let go of the key The idle speed will slow down as the engine warms Do not race the engine immediately after starting it Operate the engine and transmission gently to allow the oil to warm up and lubricate all mo...

Page 290: ...ine immediately after starting it Operate the engine and transmission gently until the oil warms up and lubricates all moving parts Notice If you add electrical parts or accessories you could change the way the engine operates Any resulting damage would not be covered by the vehicle warranty See Add On Electrical Equipment on page 9 62 Engine Heater The engine coolant heater can provide easier sta...

Page 291: ... up to 10 minutes after the engine is turned off Audio System Power Windows OnStar System if equipped Sunroof if equipped These features work when the key is in ON RUN or ACC ACCESSORY Once the key is turned from ON RUN to LOCK OFF the windows and sunroof continue to work up to 10 minutes until any door is opened The radio continues to work for up to 10 minutes or until the driver door is opened S...

Page 292: ... If you are parking on a hill and you do not shift the transmission into P Park properly the weight of the vehicle can put too much force on the parking pawl in the transmission It might be difficult to pull the shift lever out of P Park This is called torque lock To prevent torque lock set the parking brake and then shift into P Park properly before you leave the driver seat To find out how see S...

Page 293: ...oon Parking over Things That Burn WARNING Things that can burn could touch hot exhaust parts under the vehicle and ignite Do not park over papers leaves dry grass or other things that can burn Active Fuel Management Vehicles with V8 engines may have Active Fuel Management This system allows the engine to operate on either all or half of its cylinders depending on the driving conditions When less p...

Page 294: ...ARNING Continued There are holes or openings in the vehicle body from damage or aftermarket modifications that are not completely sealed If unusual fumes are detected or if it is suspected that exhaust is coming into the vehicle Drive it only with the windows completely down Have the vehicle repaired immediately Never park the vehicle with the engine running in an enclosed area such as a garage or...

Page 295: ...he vehicle can roll Do not leave the vehicle when the engine is running If you have left the engine running the vehicle can move suddenly You or others could be injured To be sure the vehicle will not move even when you are on fairly level ground always set the parking brake and move the shift lever to P Park See Shifting Into Park on page 9 25 and Driving Characteristics and Towing Tips on page 9...

Page 296: ... stabilization feature that adjusts the transmission shifting to the current driving conditions in order to reduce rapid upshifts and downshifts This shift stabilization feature is designed to determine before making an upshift if the engine will be able to maintain vehicle speed by analyzing things such as vehicle speed throttle position and vehicle load If the shift stabilization feature determi...

Page 297: ...eeds when driving on downhill grades by using the engine and transmission to slow the vehicle The first time the system engages for each ignition key cycle a DIC message will be displayed See Transmission Messages on page 5 33 To disable or enable Normal Mode Grade Braking within the current ignition key cycle press and hold the Tow Haul button for three seconds A DIC message displays See Transmis...

Page 298: ...l and transmission cooling when driving down steep hills and mountain grades towing or hauling heavy loads Press the button located on the end of the shift lever to turn the tow haul on or off When the tow haul is on a light on the instrument panel cluster will come on See Tow Haul Mode Light on page 5 19 and Hill and Mountain Roads on page 9 11 for more information Also see Tow Haul Mode under To...

Page 299: ...e four wheel drive but there is no separate lever or switch to engage or disengage the front axle It is fully automatic and adjusts itself as needed for road conditions Brakes Antilock Brake System ABS This vehicle has the Antilock Brake System ABS an advanced electronic braking system that helps prevent a braking skid When the engine is started and the vehicle begins to drive away ABS checks itse...

Page 300: ...decrease stopping distance If you get too close to the vehicle in front of you there will not be enough time to apply the brakes if that vehicle suddenly slows or stops Always leave enough room up ahead to stop even with ABS Using ABS Do not pump the brakes Just hold the brake pedal down firmly and let ABS work You might hear the ABS pump or motor operating and feel the brake pedal pulsate but thi...

Page 301: ...ressure at each corner of the vehicle until the ABS activates Minor brake pedal pulsation or pedal movement during this time is normal and the driver should continue to apply the brake pedal as the driving situation dictates The brake assist feature will automatically disengage when the brake pedal is released or brake pedal pressure is quickly decreased Hill Start Assist HSA Vehicles with Stabili...

Page 302: ...nd begins to move the system performs several diagnostic checks to insure there are no problems The system may be heard or felt while it is working This is normal and does not mean there is a problem with the vehicle If cruise control is being used when StabiliTrak activates the cruise control automatically disengages The cruise control can be re engaged when road conditions allow See Cruise Contr...

Page 303: ... be able to use the engine speed management system See Traction Control Operation next for more information When the TCS has been turned off system noises may still be heard as a result of the brake traction control coming on It is recommended to leave the system on for normal driving conditions but it may be necessary to turn the system off if the vehicle is stuck in sand mud ice or snow and you ...

Page 304: ... conditions allow See Cruise Control on page 9 39 StabiliTrak may also turn off automatically if it determines that a problem exists with the system If the problem does not clear itself after restarting the vehicle see your dealer for service Vehicles with StabiliTrak have a Trailer Sway Control TSC feature See Trailer Sway Control TSC on page 9 61 Vehicles with StabiliTrak have a Hill Start Assis...

Page 305: ... the vehicle to maintain proper vehicle height The system is activated when the ignition key is turned to ON RUN and will automatically adjust vehicle height thereafter The system may exhaust lower vehicle height for up to ten minutes after the ignition key has been turned off You may hear the air compressor operating when the height is being adjusted If a weight distributing hitch is being used i...

Page 306: ...he button turns on when cruise control is on and turns off when cruise control is off RES Resume Accelerate Press briefly to make the vehicle resume to a previously set speed or press and hold to accelerate SET Set Coast Press to set the speed and activate cruise control or make the vehicle decelerate Cancel Press to disengage cruise control without erasing the set speed from memory Setting Cruise...

Page 307: ...ss the SET button on the steering wheel briefly Each time this is done the vehicle goes about 1 6 km h 1 mph slower Passing Another Vehicle While Using Cruise Control Use the accelerator pedal to increase your speed When you take your foot off the pedal the vehicle will slow down to the previous set cruise speed Using Cruise Control on Hills How well the cruise control works on hills depends on th...

Page 308: ...strians bicyclists animals or objects below the bumper or that are too close or too far from the vehicle It is not available at speeds greater than 8 km h 5 mph To prevent injury death or vehicle damage even with URPA always check the area around the vehicle and check all mirrors before backing How the System Works URPA comes on automatically when the shift lever is moved into R Reverse A single t...

Page 309: ...f the driver disables the system PARKING ASSIST BLOCKED SEE OWNERS MANUAL This message can occur under the following conditions The ultrasonic sensors are not clean Keep the vehicle s rear bumper free of mud dirt snow ice slush and frost The message may not clear until frost or ice has melted all around and inside the sensor A trailer was attached to the vehicle or a bicycle or an object was hangi...

Page 310: ...hen the vehicle is shifted into R Reverse the video image appears on the navigation screen After a delay the navigation screen displays the last screen after the vehicle is shifted out of R Reverse To turn the RVC system on or off 1 Shift into P Park 2 Press the CONFIG hard key to enter the configure menu options then press the CONFIG hard key to select Display or touch the Display screen button 3...

Page 311: ...d key to enter the configure menu options then press the CONFIG hard key to select Display or touch the Display screen button 4 Select the Rear Camera Options screen button The Rear Camera Options screen displays 5 Touch the Symbols screen button The screen button will be highlighted when on Guidelines The RVC system has a guideline overlay that can help the driver align the vehicle when backing i...

Page 312: ...Seem To Work Properly The RVC system might not work properly or display a clear image if The RVC is turned off See Turning the RVC System On or Off earlier in this section It is dark The sun or the beam of headlamps is shining directly into the camera lens Ice snow mud or anything else builds up on the camera lens Clean the lens rinse it with water and wipe it with a soft cloth The back of the veh...

Page 313: ...ol E85 See Fuel E85 85 Ethanol on page 9 49 For all other vehicles use only the unleaded gasoline described under Recommended Fuel on page 9 47 Recommended Fuel Use premium unleaded gasoline with a posted octane rating of 91 or higher You can also use regular unleaded gasoline rated at 87 octane or higher but the vehicle s acceleration could be slightly reduced and a slight audible knocking noise ...

Page 314: ...ould not be covered by the vehicle warranty To check the fuel availability ask an auto club or contact a major oil company that does business in the country where you will be driving Fuel Additives To provide cleaner air all gasolines in the United States are now required to contain additives that help prevent engine and fuel system deposits from forming allowing the emission control system to wor...

Page 315: ...s that have a yellow fuel cap can use either unleaded gasoline or ethanol fuel containing up to 85 ethanol E85 For all other vehicles use only the unleaded gasoline described under Recommended Fuel on page 9 47 We encourage the use of E85 in vehicles that are designed to use it The ethanol in E85 is a renewable fuel meaning it is made from renewable sources such as corn and other crops Many servic...

Page 316: ...It can corrode metal parts in the fuel system and also damage plastic and rubber parts That damage would not be covered under the vehicle warranty Filling the Tank WARNING Fuel vapors and fuel fires burn violently and can cause injury or death To help avoid injuries to you and others read and follow all the instructions on the fuel pump island Turn off the engine when refueling Keep sparks flames ...

Page 317: ... fuel cap has been left off or improperly installed This would allow fuel to evaporate into the atmosphere See Malfunction Indicator Lamp on page 5 15 The TIGHTEN GAS CAP message displays on the Driver Information Center DIC if the fuel cap is not properly installed See Fuel System Messages on page 5 30 for more information WARNING If a fire starts while you are refueling do not remove the nozzle ...

Page 318: ... For towing the vehicle behind another vehicle such as a motor home see Recreational Vehicle Towing on page 10 77 Driving Characteristics and Towing Tips Driving with a Trailer When towing a trailer Become familiar with the state and local laws that apply to trailer towing Do not tow a trailer during the first 800 km 500 miles to prevent damage to the engine axle or other parts Then during the fir...

Page 319: ...e load is secure and the lamps and any trailer brakes still work Following Distance Stay at least twice as far behind the vehicle ahead as you would when driving the vehicle without a trailer This can help to avoid heavy braking and sudden turns Passing More passing distance is needed when towing a trailer The combination will not accelerate as quickly and is longer so it is necessary to go much f...

Page 320: ...d preferably on level ground with the automatic transmission in P Park for a few minutes before turning the engine off If the overheat warning comes on see Engine Overheating on page 10 17 Parking on Hills WARNING Parking the vehicle on a hill with the trailer attached can be dangerous If something goes wrong the rig could start to move People can be injured and both the vehicle and the trailer ca...

Page 321: ...ulting repairs would not be covered by the vehicle warranty Pull a trailer only if all the steps in this section have been followed Ask your dealer for advice and information about towing a trailer with the vehicle Notice Pulling a trailer improperly can damage the vehicle and result in costly repairs not covered by the vehicle warranty To pull a trailer correctly follow the advice in this section...

Page 322: ...icle and the amount of tongue weight the vehicle can carry See Weight of the Trailer Tongue later in this section for more information Trailer weight rating TWR is calculated assuming the tow vehicle has only the driver but all required trailering equipment Weight of additional optional equipment passengers and cargo in the tow vehicle must be subtracted from the trailer weight rating Use the foll...

Page 323: ... 13 5 for more information Weight of the Trailer Tongue The tongue load A of any trailer is very important because it is also part of the vehicle weight The Gross Vehicle Weight GVW includes the curb weight of the vehicle any cargo carried in it and the people who will be riding in the vehicle as well as trailer tongue weight Vehicle options equipment passengers and cargo in the vehicle reduce the...

Page 324: ...o the inflation pressures found on the Certification label on the driver door or see Vehicle Load Limits on page 9 14 for more information Make sure not to exceed the GVWR limit for the vehicle or the RGAWR with the tow vehicle and trailer fully loaded for the trip including the weight of the trailer tongue If using a weight distributing hitch make sure not to exceed the RGAWR before applying the ...

Page 325: ... and adjusting the hitch Safety Chains Always attach chains between the vehicle and the trailer Cross the safety chains under the tongue of the trailer to help prevent the tongue from contacting the road if it becomes separated from the hitch Instructions about safety chains may be provided by the hitch manufacturer or by the trailer manufacturer If the trailer being towed weighs up to 2 271 kg 5 ...

Page 326: ...n vehicle battery press the tow haul mode button located at the end of the shift lever This will boost the vehicle system voltage and properly charge the battery If the trailer is too light for tow haul mode turn on the headlamps as a second way to boost the vehicle system and charge the battery Electric Brake Control Wiring Provisions These wiring provisions are included with the vehicle as part ...

Page 327: ...r heavy load in busy parking lots where improved low speed control of the vehicle is desired Operating the vehicle in Tow Haul when lightly loaded or with no trailer at all will not cause damage However there is no benefit to the selection of Tow Haul when the vehicle is unloaded Such a selection when unloaded may result in unpleasant engine and transmission driving characteristics and reduced fue...

Page 328: ...to not work and would not be covered by the warranty Always check with your dealer before adding electrical equipment Add on equipment can drain the vehicle s 12 volt battery even if the vehicle is not operating The vehicle has an airbag system Before attempting to add anything electrical to the vehicle see Servicing the Airbag Equipped Vehicle on page 3 29 and Adding Equipment to the Airbag Equip...

Page 329: ...ive 10 24 Front Axle 10 25 Rear Axle 10 25 Starter Switch Check 10 26 Automatic Transmission Shift Lock Control Function Check 10 27 Ignition Transmission Lock Check 10 27 Park Brake and P Park Mechanism Check 10 27 Wiper Blade Replacement 10 28 Glass Replacement 10 28 Headlamp Aiming Headlamp Aiming 10 29 Bulb Replacement Bulb Replacement 10 29 High Intensity Discharge HID Lighting 10 29 Taillamp...

Page 330: ...s 10 59 If a Tire Goes Flat 10 59 Tire Changing 10 61 Secondary Latch System 10 70 Full Size Spare Tire 10 72 Jump Starting Jump Starting 10 73 Towing Towing the Vehicle 10 77 Recreational Vehicle Towing 10 77 Appearance Care Exterior Care 10 78 Interior Care 10 81 Floor Mats 10 84 General Information For service and parts needs visit your dealer You will receive genuine GM parts and GM trained an...

Page 331: ...sories or modifications could even cause malfunction or damage not covered by the vehicle warranty Damage to vehicle components resulting from modifications or the installation or use of non GM certified parts including control module or software modifications is not covered under the terms of the vehicle warranty and may affect remaining warranty coverage for affected parts GM Accessories are des...

Page 332: ...cle systems Do not allow contaminants to contact the fluids reservoir caps or dipsticks Hood To open the hood 1 Pull the handle with this symbol on it It is inside the vehicle to the lower left of the steering wheel 2 Then go to the front of the vehicle and locate the secondary hood release near the center of the grille 3 Push the secondary hood release to the right 4 Lift the hood Before closing ...

Page 333: ...Black plate 5 1 Cadillac Escalade EXT Owner Manual 2013 CRC 4 5 12 Vehicle Care 10 5 Engine Compartment Overview 6 2L V8 Engine ...

Page 334: ...ring Fluid Reservoir Out of View See Power Steering Fluid on page 10 20 K Brake Master Cylinder Reservoir See Brake Fluid under Brake Fluid on page 10 22 L Engine Compartment Fuse Block on page 10 32 M Windshield Washer Fluid Reservoir See Adding Washer Fluid under Washer Fluid on page 10 20 Engine Oil To ensure proper engine performance and long life careful attention must be paid to engine oil F...

Page 335: ...low the cross hatched area at the tip of the dipstick add 1 L 1 qt of the recommended oil and then recheck the level See Selecting the Right Engine Oil in this section for an explanation of what kind of oil to use For engine oil crankcase capacity see Capacities and Specifications on page 12 2 Notice Do not add too much oil Oil levels above or below the acceptable operating range shown on the dips...

Page 336: ...oil of the appropriate viscosity grade always select an oil of the correct specification See Specification earlier in this section for more information Engine Oil Additives Engine Oil Flushes Do not add anything to the oil The recommended oils with the dexos specification and displaying the dexos certification mark are all that is needed for good performance and engine protection Engine oil system...

Page 337: ...s also important to check the oil regularly over the course of an oil drain interval and keep it at the proper level If the system is ever reset accidentally the oil must be changed at 5 000 km 3 000 mi since the last oil change Remember to reset the oil life system whenever the oil is changed How to Reset the Engine Oil Life System Reset the system whenever the engine oil is changed so that the s...

Page 338: ...eep the engine running 2 Apply the parking brake and place the shift lever in P Park 3 With your foot on the brake pedal move the shift lever through each gear range pausing for about three seconds in each range Then move the shift lever back to P Park 4 Allow the engine to idle 500 800 rpm for at least one minute Slowly release the brake pedal 5 Keep the engine running and press the Trip Fuel but...

Page 339: ...ot take much fluid generally less than 0 5 L 1 pint Do not overfill 6 Perform a hot check at the first opportunity after the transmission reaches a normal operating temperature between 71 C to 93 C 160 F to 200 F 7 If the fluid level is in the acceptable range push the dipstick back in all the way then flip the handle down to lock the dipstick in place Hot Check Procedure Use this procedure to che...

Page 340: ... lock the dipstick in place Consistency of Readings Always check the fluid level at least twice using the procedures described Consistency repeatable readings is important to maintaining proper fluid level If fluid is added it may take 15 minutes or longer to obtain an accurate reading because of residual fluid draining down the dipstick tube If inconsistent readings persist check the transmission...

Page 341: ...ilter from the housing Care should be taken to dislodge as little dirt as possible 4 Clean the engine air cleaner filter sealing surfaces and the housing 5 Inspect or replace the engine air cleaner filter 6 Reinstall the cover and tighten the screws WARNING Operating the engine with the air cleaner filter off can cause you or others to be burned The air cleaner not only cleans the air it helps to ...

Page 342: ...an cause premature engine heater core or radiator corrosion In addition the engine coolant could require changing sooner at 50 000 km 30 000 mi or 24 months whichever occurs first Any repairs would not be covered by the vehicle warranty Always use DEX COOL silicate free coolant in the vehicle Engine Coolant The cooling system in the vehicle is filled with DEX COOL engine coolant This coolant is de...

Page 343: ... much water in the mixture can freeze and crack engine cooling parts The repairs would not be covered by the warranty Use only the proper mixture of engine coolant for the cooling system See Recommended Fluids and Lubricants on page 11 12 Never dispose of engine coolant by putting it in the trash pouring it on the ground or into sewers streams or bodies of water Have the coolant changed by an auth...

Page 344: ...engine Notice This vehicle has a specific coolant fill procedure Failure to follow this procedure could cause the engine to overheat and be severely damaged WARNING Steam and scalding liquids from a hot cooling system can blow out and burn you badly Never turn the cap when the cooling system including the surge tank pressure Continued WARNING Continued cap is hot Wait for the cooling system and su...

Page 345: ... 5 Replace the pressure cap tightly 6 Verify coolant level after engine is shut off and the coolant is cold If necessary repeat coolant fill procedure Steps 1 6 Notice If the pressure cap is not tightly installed coolant loss and possible engine damage may occur Be sure the cap is properly and tightly secured Engine Overheating The vehicle has several indicators to warn of engine overheating There...

Page 346: ...rheated engine can burn you badly even if you just open the hood Stay away from the engine if you see or hear steam coming from it Turn it off and get everyone away from the vehicle until it cools down Wait until there is no sign of steam or coolant before you open the hood If you keep driving when the vehicles engine is overheated the liquids in it can catch fire You or others could be badly burn...

Page 347: ...d If the warning is still displayed turn off the engine until it cools down Also see Overheated Engine Protection Operating Mode later in this section Overheated Engine Protection Operating Mode If an overheated engine condition exists and the ENGINE POWER IS REDUCED message is displayed an overheat protection mode which alternates firing groups of cylinders helps prevent engine damage In this mod...

Page 348: ...4 Replace the cap and completely tighten it 5 Remove the cap again and look at the fluid level on the dipstick The level should be at the FULL COLD mark If necessary add only enough fluid to bring the level up to the mark What to Use To determine what kind of fluid to use see Recommended Fluids and Lubricants on page 11 12 Always use the proper fluid Notice Use of the incorrect fluid may damage th...

Page 349: ...n damage the windshield washer system and paint Brakes This vehicle has disc brakes Disc brake pads have built in wear indicators that make a high pitched warning sound when the brake pads are worn and new pads are needed The sound can come and go or be heard all the time the vehicle is moving except when applying the brake pedal firmly WARNING The brake wear warning sound means that soon the brak...

Page 350: ...talling disc brake pads that are wrong for the vehicle can change the balance between the front and rear brakes for the worse The braking performance expected can change in many other ways if the wrong replacement brake parts are installed Brake Fluid The brake master cylinder reservoir is filled with DOT 3 brake fluid See Engine Compartment Overview on page 10 5 for the location of the reservoir ...

Page 351: ...vel should be above MIN If it is not have the brake hydraulic system checked to see if there is a leak After work is done on the brake hydraulic system make sure the level is above the MIN but not over the MAX mark What to Add Use only new DOT 3 brake fluid from a sealed container See Recommended Fluids and Lubricants on page 11 12 Always clean the brake fluid reservoir cap and the area around the...

Page 352: ...arm Wash hands after handling Vehicle Storage WARNING Batteries have acid that can burn you and gas that can explode You can be badly hurt if you are not careful See Jump Starting on page 10 73 for tips on working around a battery without getting hurt Infrequent Usage Remove the black negative cable from the battery to keep the battery from running down Extended Storage Remove the black negative c...

Page 353: ...luid unless there is a leak suspected or an unusual noise is heard A fluid loss could indicate a problem Have it inspected and repaired How to Check Lubricant To get an accurate reading the vehicle should be on a level surface A Fill Plug B Drain Plug When the differential is cold add enough lubricant to raise the level from 0 mm 0 in to 3 2 mm 1 8 in below the fill plug A hole When the differenti...

Page 354: ...riven will appear to have a lower fluid level than a vehicle that has been stationary for an hour or two Remember that the rear axle assembly must be supported to get a true reading How to Check Lubricant To get an accurate reading the vehicle should be on a level surface The proper level is from 1 0 mm to 19 mm 0 04 inch to 0 75 inches below the bottom of the filler plug hole located on the rear ...

Page 355: ...y the regular brake immediately if the vehicle begins to move 3 With the engine off turn the ignition on but do not start the engine Without applying the regular brake try to move the shift lever out of P Park with normal effort If the shift lever moves out of P Park contact your dealer for service Ignition Transmission Lock Check While parked and with the parking brake set try to turn the ignitio...

Page 356: ...tact your dealer if service is required Wiper Blade Replacement Windshield wiper blades should be inspected for wear or cracking See Maintenance Schedule on page 11 3 Replacement blades come in different types and are removed in different ways To replace the wiper blade assembly 1 Pull the windshield wiper arm connector away from the windshield 2 Squeeze the grooved areas on each side of the blade...

Page 357: ...in this section contact your dealer High Intensity Discharge HID Lighting WARNING The low beam high intensity discharge lighting system operates at a very high voltage If you try to service any of the system components you could be seriously injured Have your dealer or a qualified technician service them The vehicle may have HID headlamps After an HID headlamp bulb has been replaced you may notice...

Page 358: ...y by turning the bulb socket clockwise until it clicks 8 Reinstall the taillamp assembly making sure to line up the pins with the vehicle and tighten the screws License Plate Lamp A License Plate Lamp Housing B Bulb C Bulb Socket To replace one of these bulbs 1 Using a small flat bladed tool insert the blade end at the back edge of the rear license plate lamp housing A 2 Gently push forward while ...

Page 359: ...lace a bad fuse with a new one of the identical size and rating If there is a problem on the road and a fuse needs to be replaced the same amperage fuse can be borrowed Choose some feature of the vehicle that is not needed to use and replace it as soon as possible Headlamp Wiring An electrical overload may cause the lamps to go on and off or in some cases to remain off Have the headlamp wiring che...

Page 360: ...ure you replace a bad fuse with a new one of the identical size and rating Fuses of the same amperage can be temporarily borrowed from another fuse location if a fuse goes out Replace the fuse as soon as you can Engine Compartment Fuse Block The Engine Compartment Fuse Block is located in the engine compartment on the driver side of the vehicle Lift the cover for access to the fuse relay block Not...

Page 361: ...Black plate 33 1 Cadillac Escalade EXT Owner Manual 2013 CRC 4 5 12 Vehicle Care 10 33 ...

Page 362: ...9 Antilock Brake System 2 Fuses Usage 10 Trailer Back up Lamps 11 Driver Side Low Beam Headlamp 12 Engine Control Module Battery 13 Fuel Injectors Ignition Coils Right Side 14 Transmission Control Module Battery 15 Vehicle Back up Lamps 16 Passenger Side Low Beam Headlamp 17 Air Conditioning Compressor 18 Oxygen Sensors Fuses Usage 19 Transmission Controls Ignition 20 Fuel Pump 21 Fuel System Cont...

Page 363: ...es Usage 41 Amplifier 42 Audio System 43 Miscellaneous Ignition Cruise Control 44 Liftgate Release 45 Airbag System Battery 46 Instrument Panel Cluster 47 Not Used 48 Auxiliary Climate Control Ignition 49 Center High Mounted Stoplamp CHMSL 50 Rear Defogger 51 Heated Mirrors 52 SEO B1 Upfitter Usage Battery Fuses Usage 53 Accessory Power Outlet Cigarette Lighter If Equipped 54 Automatic Level Contr...

Page 364: ... Connector Battery Power 69 Mid Bussed Electrical Center 1 70 Climate Control Blower J Case Fuses Usage 71 Power Liftgate Module 72 Left Bussed Electrical Center 2 Relays Usage FAN HI Cooling Fan High Speed FAN LO Cooling Fan Low Speed FAN CNTRL Cooling Fan Control HDLP LO HID Low Beam Headlamp FOG LAMP Front Fog Lamps A C CMPRSR Air Conditioning Compressor STRTR Starter PWR TRN Powertrain FUEL PM...

Page 365: ...ess door is located on the driver side edge of the instrument panel Pull off the cover to access the fuse block The vehicle may not be equipped with all of the fuses relays and features shown Fuses Usage 1 Rear Seats 2 Rear Accessory Power Outlet Fuses Usage 3 Steering Wheel Controls Backlight 4 Driver Door Module 5 Dome Lamps Driver Side Turn Signal ...

Page 366: ...es Usage 17 Interior Lamps 18 Power Door Lock 1 Unlock Feature 19 Rear Seat Entertainment 20 Ultrasonic Rear Parking Assist Power Liftgate 21 Power Door Lock 1 Lock Feature 22 Driver Information Center DIC 23 Rear Wiper 24 Cooled Seats 25 Driver Seat Module Remote Keyless Entry System 26 Driver Power Door Lock Unlock Feature Circuit Breaker Usage LT DR Driver Side Power Window Circuit Breaker Harn...

Page 367: ...Breaker Usage CB1 Passenger Side Power Window Circuit Breaker CB2 Passenger Seat Circuit Breaker CB3 Driver Seat Circuit Breaker CB4 Rear Sliding Window Wheels and Tires Tires Every new GM vehicle has high quality tires made by a leading tire manufacturer See the warranty manual for information regarding the tire warranty and where to get service For additional information refer to the tire manufa...

Page 368: ...ount and mount the tires Do not spin the tires in excess of 56 km h 35 mph on slippery surfaces such as snow mud ice etc Excessive spinning may cause the tires to explode See Tire Pressure for High Speed Operation on page 10 48 for inflation pressure adjustment for high speed driving 22 Inch Tires If the vehicle has 22 inch P285 45R22 size tires they are classified as touring tires and are designe...

Page 369: ...equent driving on snow or ice covered roads is expected See your dealer for details regarding winter tire availability and proper tire selection Also see Buying New Tires on page 10 54 With winter tires there may be decreased dry road traction increased road noise and shorter tread life After changing to winter tires be alert for changes in vehicle handling and braking If using winter tires Use ti...

Page 370: ...ation The Department of Transportation DOT code indicates that the tire is in compliance with the U S Department of Transportation Motor Vehicle Safety Standards DOT Tire Date of Manufacture The last four digits of the TIN indicate the tire manufactured date The first two digits represent the week 01 52 and the last two digits the year For example the third week of the year 2010 would have a four ...

Page 371: ...and Rim Association B Tire Width The three digit number indicates the tire section width in millimeters from sidewall to sidewall C Aspect Ratio A two digit number that indicates the tire height to width measurements For example if the tire size aspect ratio is 75 as shown in item C of the tire illustration it would mean that the tire s sidewall is 75 percent as high as it is wide D Construction C...

Page 372: ...laid at alternate angles less than 90 degrees to the centerline of the tread Cold Tire Pressure The amount of air pressure in a tire measured in kPa kilopascal or psi pounds per square inch before a tire has built up heat from driving See Tire Pressure on page 10 46 Curb Weight The weight of a motor vehicle with standard and optional equipment including the maximum capacity of fuel oil and coolant...

Page 373: ...number of occupants a vehicle is designed to seat multiplied by 68 kg 150 lbs See Vehicle Load Limits on page 9 14 Occupant Distribution Designated seating positions Outward Facing Sidewall The side of an asymmetrical tire that has a particular side that faces outward when mounted on a vehicle The side of the tire that contains a whitewall bears white lettering or bears manufacturer brand and or m...

Page 374: ...es The ratings are molded into the sidewall of the tire See Uniform Tire Quality Grading on page 10 56 Vehicle Capacity Weight The number of designated seating positions multiplied by 68 kg 150 lbs plus the rated cargo load See Vehicle Load Limits on page 9 14 Vehicle Maximum Load on the Tire Load on an individual tire due to curb weight accessory weight occupant weight and cargo weight Vehicle Pl...

Page 375: ...once a month or more Do not forget the spare tire if the vehicle has one See Full Size Spare Tire on page 10 72 for additional information How to Check Use a good quality pocket type gauge to check tire pressure Proper tire inflation cannot be determined by looking at the tire Check the tire inflation pressure when the tires are cold meaning the vehicle has not been driven for at least three hours...

Page 376: ... on page 9 14 and Tire Pressure on page 10 46 Tire Pressure Monitor System The Tire Pressure Monitor System TPMS uses radio and sensor technology to check tire pressure levels The TPMS sensors monitor the air pressure in your tires and transmit tire pressure readings to a receiver located in the vehicle Each tire including the spare if provided should be checked monthly when cold and inflated to t...

Page 377: ... or wheels on the vehicle that prevent the TPMS from functioning properly Always check the TPMS malfunction telltale after replacing one or more tires or wheels on your vehicle to ensure that the replacement or alternate tires and wheels allow the TPMS to continue to function properly See Tire Pressure Monitor Operation on page 10 49 Federal Communications Commission FCC Rules and with Industry Ca...

Page 378: ...on label and its location Also see Tire Pressure on page 10 46 The TPMS can warn about a low tire pressure condition but it does not replace normal tire maintenance See Tire Inspection on page 10 52 Tire Rotation on page 10 52 and Tires on page 10 39 Notice Tire sealant materials are not all the same A non approved tire sealant could damage the TPMS sensors TPMS sensor damage caused by using an in...

Page 379: ...ght and DIC message come on and stay on TPMS Sensor Matching Process Each TPMS sensor has a unique identification code The identification code needs to be matched to a new tire wheel position after rotating the vehicle s tires or replacing one or more of the TPMS sensors Also the TPMS sensor matching process should be performed after replacing a spare tire with a road tire containing the TPMS sens...

Page 380: ...ll four tires to the recommended air pressure level as indicated on the Tire and Loading Information label Tire Inspection We recommend that the tires including the spare tire if the vehicle has one be inspected for signs of wear or damage at least once a month Replace the tire if The indicators at three or more places around the tire can be seen There is cord or fabric showing through the tire s ...

Page 381: ...ifications on page 12 2 WARNING Rust or dirt on a wheel or on the parts to which it is fastened can make wheel nuts become loose after time The wheel could come off and cause an accident When changing a wheel remove any rust or dirt from places where the wheel attaches to the vehicle In an emergency a cloth or a paper towel can be used however use a scraper or wire brush later to remove all rust o...

Page 382: ...e week 01 52 and the last two digits the year For example the third week of the year 2010 would have a four digit DOT date of 0310 Vehicle Storage Tires age when stored normally mounted on a parked vehicle Park a vehicle that will be stored for at least a month in a cool dry clean area away from direct sunlight to slow aging This area should be free of grease gasoline or other substances that can ...

Page 383: ...le set of worn tires place the new tires on the rear axle WARNING Tires could explode during improper service Attempting to mount or dismount a tire could cause injury or death Only your dealer or authorized tire service center should mount or dismount the tires WARNING Mixing tires of different sizes brands or types may cause loss of control of the vehicle resulting in a crash or other vehicle da...

Page 384: ...d handling characteristics stability and resistance to rollover may be affected If the vehicle has electronic systems such as antilock brakes rollover airbags traction control and electronic stability control the performance of these systems can also be affected WARNING If different sized wheels are used there may not be an acceptable level of performance and safety if tires not recommended for th...

Page 385: ...under controlled conditions on a specified government test course For example a tire graded 150 would wear one and one half 1 times as well on the government course as a tire graded 100 The relative performance of tires depends upon the actual conditions of their use however and may depart significantly from the norm due to variations in driving habits service practices and differences in road cha...

Page 386: ... a regular basis However check the alignment if there is unusual tire wear or if the vehicle is pulling to one side or the other If the vehicle vibrates when driving on a smooth road the tires and wheels might need to be rebalanced See your dealer for proper diagnosis Wheel Replacement Replace any wheel that is bent cracked or badly rusted or corroded If wheel nuts keep coming loose the wheel whee...

Page 387: ...e size combination and road conditions Follow that manufacturer s instructions To avoid vehicle damage drive slowly and readjust or remove the traction device if it contacts the vehicle Do not spin the wheels If traction devices are used install them on the rear tires If a Tire Goes Flat It is unusual for a tire to blow out while driving especially if the tires are maintained properly If air goes ...

Page 388: ...flat tire If it is used for anything else you or others could be badly injured or killed if the vehicle slips off the jack If a jack is provided with the vehicle only use it for changing a flat tire If a tire goes flat avoid further tire and wheel damage by driving slowly to a level place well off the road if possible Turn on the hazard warning flashers See Hazard Warning Flashers on page 6 7 WARN...

Page 389: ...pare Tire and Tools The jack and the wheel blocks are located under a cover near the passenger side rear seat Rear Seat Passenger Side Jack Cover 1 Remove the jack cover by turning the two wing nuts one quarter turn counterclockwise and pulling the jack cover off A Wheel Blocks B Jack Knob C Wing Nut D Retaining Hook E Jack F Mounting Bracket 2 Turn the jack knob B on the jack counterclockwise to ...

Page 390: ...ked See Top Box Storage on page 4 2 for more information 2 Remove the black pouch from the storage box To access the spare tire A Spare Tire Valve Stem Pointed Down B Hoist Assembly C Hoist Cable D Tire Wheel Retainer E Hoist Shaft F Hoist End of Extension Tool G Hoist Shaft Access Hole H Wheel Wrench I Jack Handle Extension s J Spare Tire Lock 1 Open the hoist shaft access cover on the bumper to ...

Page 391: ...er the spare tire to the ground Continue to turn the wheel wrench until the spare tire can be pulled out from under the vehicle If the spare tire does not lower to the ground the secondary latch is engaged causing the tire not to lower See Secondary Latch System on page 10 70 for more information 6 Use the wheel wrench hook to pull the hoist cable closer to assist in reaching the spare tire 7 Tilt...

Page 392: ...ng the Spare Tire A Jack B Wheel Blocks C Jack Handle D Jack Handle Extensions E Wheel Wrench 1 Do a safety check before proceeding See If a Tire Goes Flat on page 10 59 for more information 2 To remove the center cap place the chiseled end of the wheel wrench in the slot on the wheel and gently pry the cap out 3 Use the wheel wrench to loosen all the wheel nuts Turn the wheel wrench counterclockw...

Page 393: ...hicle fall To help avoid personal injury and vehicle damage be sure to fit the jack lift head into the proper location before raising the vehicle 4 Position the jack under the vehicle as shown Front Position Front Tire Flat If the flat tire is on a front tire of the vehicle use the jack handle and only one jack handle extension Attach the wheel wrench to the jack handle extension Attach the jack h...

Page 394: ...gh off the ground so there is enough room for the spare tire to clear the ground 5 Remove all the wheel nuts 6 Take off the flat tire WARNING Rust or dirt on a wheel or on the parts to which it is fastened can make wheel nuts become loose after time The wheel could come off and cause an accident When changing a wheel remove any rust or dirt from places where the wheel attaches to the vehicle In Co...

Page 395: ...htened with a torque wrench to the proper torque specification after replacing Follow the torque specification supplied by the aftermarket manufacturer when using accessory locking wheel nuts See Capacities and Specifications on page 12 2 for original equipment wheel nut torque specifications Notice Improperly tightened wheel nuts can lead to brake pulsation and rotor damage To avoid expensive bra...

Page 396: ...em pointing up can damage the wheel Always stow the wheel with the valve stem pointing down and have the wheel tire repaired as soon as possible Store the tire under the rear of the vehicle in the spare tire carrier A Spare Tire Flat Tire Valve Stem Pointed Down B Hoist Assembly C Hoist Cable D Tire Wheel Retainer E Hoist Shaft F Hoist End of Extension Tool G Hoist Shaft Access Hole H Wheel Wrench...

Page 397: ...s fully seated across the underside of the wheel and is centered in the wheel opening 6 Raise the tire fully against the underside of the vehicle by turning the wheel wrench clockwise until you hear two clicks or feel it skip twice The cable cannot be overtighten 7 Make sure the tire is stored securely Push pull A and then try to turn B the tire If the tire moves use the wheel wrench to tighten th...

Page 398: ...read and follow the instructions could damage the hoist assembly and you and others could get hurt Read and follow the instructions listed next To release the spare tire from the secondary latch 1 Check under the vehicle to see if the cable end is visible If the cable is not visible proceed to Step 6 2 If it is visible first try to tighten the cable by turning the wheel wrench clockwise until you ...

Page 399: ...ire 10 Turn the wrench clockwise to raise the jack until it lifts the end fitting 11 Continue raising the jack until the spare tire stops moving upward and is held firmly in place The secondary latch has released and the spare tire is balancing on the jack 12 Lower the jack by turning the wheel wrench counterclockwise Keep lowering the jack until the spare tire slides off the jack or is hanging by...

Page 400: ...see Removing the Flat Tire and Installing the Spare Tire under Tire Changing on page 10 61 Full Size Spare Tire The full size spare tire that came with the vehicle was fully inflated when new however it can lose air over time Check the inflation pressure regularly See Tire Pressure on page 10 46 and Vehicle Load Limits on page 9 14 for information regarding proper tire inflation and loading the ve...

Page 401: ...e that has a 12 volt system with a negative ground for jump starting If the other vehicle does not have a 12 volt system with a negative ground both vehicles can be damaged 2 Get the vehicles close enough so the jumper cables can reach but be sure the vehicles are not touching each other If they are it could cause a ground connection you do not want You would not be able to start your vehicle and ...

Page 402: ...cover the remote positive terminal open the red plastic cover The remote negative terminal is a stud located on the right front of the engine where the negative battery cable attaches See Engine Compartment Overview on page 10 5 for more information on the location of the remote positive and remote negative terminals WARNING An electric fan can start up even when the engine is not running and can ...

Page 403: ...t the cables here are some basic things you should know Positive will go to positive or to a remote positive terminal if the vehicle has one Negative will go to a heavy unpainted metal engine part or to a remote negative terminal if the vehicle has one Do not connect positive to negative or you will get a short that would damage the battery and maybe other parts too And do not connect the negative...

Page 404: ...bles are connected or removed in the wrong order electrical shorting may occur and damage the vehicle The repairs would not be covered by the vehicle warranty Always connect and remove the jumper cables in the correct order making sure that the cables do not touch each other or other metal Jumper Cable Removal A Heavy Unpainted Metal Engine Part or Remote Negative Terminal B Good Battery or Remote...

Page 405: ... dealer or a professional towing service if the disabled vehicle must be towed To tow the vehicle behind another vehicle for recreational purposes such as behind a motor home see Recreational Vehicle Towing in this section Recreational Vehicle Towing Recreational vehicle towing means towing the vehicle behind another vehicle such as behind a motorhome The two most common types of recreational vehi...

Page 406: ...ufacturer directions regarding correct product usage necessary safety precautions and appropriate disposal of any vehicle care product Notice Avoid using high pressure washes closer than 30 cm 12 in to the surface of the vehicle Use of power washers exceeding 8 274 kPa 1 200 psi can result in damage or removal of paint and decals Rinse the vehicle well before washing and after to remove all cleani...

Page 407: ...polish steam or caustic soap to clean A coating of wax rubbed to a high polish is recommended for all bright metal parts Cleaning Exterior Lamps Lenses and Emblems Use only lukewarm or cold water a soft cloth and a car washing soap to clean exterior lamps lenses and emblems Follow instructions under Washing the Vehicle in this section Windshield and Wiper Blades Clean the outside of the windshield...

Page 408: ...rome plated wheels Use only approved cleaners Also never drive a vehicle with aluminum or chrome plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes Damage could occur and the repairs would not be covered by the vehicle warranty Steering Suspension and Chassis Components Visually inspect the front and rear suspension and steering system for damaged loose or...

Page 409: ...revices on the instrument cluster Using a mild soap solution immediately remove hand lotions sunscreen and insect repellent from all interior surfaces or permanent damage may result Your dealer may have products for cleaning the interior Use cleaners specifically designed for the surfaces being cleaned to prevent permanent damage Apply all cleaners directly to the cleaning cloth Do not spray clean...

Page 410: ...rship will reduce tendency to fog Speaker Covers Vacuum around a speaker cover gently so that the speaker will not be damaged Clean spots with just water and mild soap Coated Moldings Coated moldings should be cleaned When lightly soiled wipe with a sponge or soft lint free cloth dampened with water When heavily soiled use warm soapy water Fabric Carpet Suede Start by vacuuming the surface using a...

Page 411: ...e completely removed allow it to become part of the natural markings of the leather The leather is designed to have a natural appearance and develop a more vintage appearance with use Do not use heat to dry Never use steam to clean leather Never use spot lifters or spot removers on leather It is very important not to use any commercial leather cleaners and coatings that are sold to preserve and pr...

Page 412: ...contact with any plastic or painted surface in the vehicle blot immediately and clean with a soft cloth dampened with a mild soap solution Damage caused by air fresheners would not be covered by the vehicle warranty Care of Safety Belts Keep belts clean and dry WARNING Do not bleach or dye safety belts It may severely weaken them In a crash they might not be able to provide adequate protection Cle...

Page 413: ...al 2013 CRC 4 5 12 Vehicle Care 10 85 Use the floor mat with the correct side up Do not turn it over Do not place anything on top of the driver side floor mat Use only a single floor mat on the driver side Do not place one floor mat on top of another ...

Page 414: ...Black plate 86 1 Cadillac Escalade EXT Owner Manual 2013 CRC 4 5 12 10 86 Vehicle Care 2 NOTES ...

Page 415: ...on Your vehicle is an important investment This section describes the required maintenance for the vehicle Follow this schedule to help protect against major repair expenses resulting from neglect or inadequate maintenance It may also help to maintain the value of the vehicle if it is sold It is the responsibility of the owner to have all required maintenance performed Your dealer has trained tech...

Page 416: ...re frequent checks and services The Additional Required Services Normal are for vehicles that Carry passengers and cargo within recommended limits on the Tire and Loading Information label See Vehicle Load Limits on page 9 14 Are driven on reasonable road surfaces within legal driving limits Use the recommended fuel See Recommended Fuel on page 9 47 Refer to the information in the Maintenance Sche...

Page 417: ...ompartment air filter replacement Multi point vehicle inspection MPVI performed by a qualified technician Cadillac requires that all Cadillac Premium Care Maintenance services be performed by a Cadillac authorized service dealer Maintenance Schedule Owner Checks and Services At Each Fuel Stop Check the engine oil level See Engine Oil on page 10 6 Once a Month Check the tire inflation pressures See...

Page 418: ...Washer Fluid on page 10 20 Visually inspect windshield wiper blades for wear cracking or contamination See Exterior Care on page 10 78 Replace worn or damaged wiper blades See Wiper Blade Replacement on page 10 28 Check tire inflation pressures See Tire Pressure on page 10 46 Inspect tire wear See Tire Inspection on page 10 52 Visually check for fluid leaks Inspect engine air cleaner filter See En...

Page 419: ...k on page 10 27 Check accelerator pedal for damage high effort or binding Replace if needed Visually inspect gas strut for signs of wear cracks or other damage Check the hold open ability of the strut See your dealer if service is required Inspect sunroof track and seal if equipped See Sunroof on page 2 23 Verify spare tire key lock operation and lubricate as needed See Tire Changing on page 10 61...

Page 420: ...Black plate 6 1 Cadillac Escalade EXT Owner Manual 2013 CRC 4 5 12 11 6 Service and Maintenance ...

Page 421: ...ne works properly Replace as needed 2 Or every four years whichever comes first 3 Do not directly power wash the transfer case output seals High pressure water can overcome the seals and contaminate the transfer case fluid Contaminated fluid will decrease the life of the transfer case and should be replaced 4 Or every five years whichever comes first See Cooling System on page 10 13 5 Or every 10 ...

Page 422: ...Black plate 8 1 Cadillac Escalade EXT Owner Manual 2013 CRC 4 5 12 11 8 Service and Maintenance ...

Page 423: ...spect for fraying excessive cracking or damage replace if needed Special Application Services Severe Commercial Use Vehicles Only Lubricate chassis components every 5 000 km 3 000 mi Have underbody flushing service performed once a year Additional Maintenance and Care Your vehicle is an important investment and caring for it properly may help to avoid future costly repairs To maintain vehicle perf...

Page 424: ...ommended Fluids and Lubricants on page 11 12 for GM approved fluids Engine oil and windshield washer fluid levels should be checked at every fuel fill Instrument cluster lights may come on to indicate that fluids may be low and need to be filled Hoses Hoses transport fluids and should be regularly inspected to ensure that there are no cracks or leaks With a multi point inspection your dealer can i...

Page 425: ...e looking like new vehicle care products are available from your dealer For information on how to clean and protect the vehicle s interior and exterior see Interior Care on page 10 81 and Exterior Care on page 10 78 Wheel Alignment Wheel alignment is critical for ensuring that the tires deliver optimal wear and performance Signs that the alignment may need to be adjusted include pulling improper v...

Page 426: ... Engine Coolant 50 50 mixture of clean drinkable water and use only DEX COOL Coolant See Engine Coolant on page 10 14 Hydraulic Brake System DOT 3 Hydraulic Brake Fluid GM Part No 12377967 in Canada 89021320 Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements Power Steering System GM Power Steering Fluid GM Part No 89021184 in Canada 89021186 Aut...

Page 427: ...cant Special Lubricant GM Part No 12345879 in Canada 10953511 Hood Hinges Multi Purpose Lubricant Superlube GM Part No 12346241 in Canada 10953474 Outer Tailgate Handle Pivot Points Multi Purpose Lubricant Superlube GM Part No 12346241 in Canada 10953474 Weatherstrip Conditioning Weatherstrip Lubricant GM Part No 3634770 in Canada 10953518 or Dielectric Silicone Grease GM Part No 12345579 in Canad...

Page 428: ...ance Replacement Parts Replacement parts identified below by name part number or specification can be obtained from your dealer Part GM Part Number ACDelco Part Number Engine Air Cleaner Filter 15908916 A3086C Oil Filter 89017524 PF48 Spark Plugs 12621258 41 110 Wiper Blades Front 55 0 cm 21 6 in 25877402 ...

Page 429: ...ce 11 15 Maintenance Records After the scheduled services are performed record the date odometer reading who performed the service and the type of services performed in the boxes provided Retain all maintenance receipts Date Odometer Reading Serviced By Maintenance Stamp Services Performed ...

Page 430: ...Black plate 16 1 Cadillac Escalade EXT Owner Manual 2013 CRC 4 5 12 11 16 Service and Maintenance Date Odometer Reading Serviced By Maintenance Stamp Services Performed ...

Page 431: ...h the windshield from outside The VIN also appears on the Vehicle Certification and Service Parts labels and certificates of title and registration Engine Identification The eighth character in the VIN is the engine code This code identifies the vehicle s engine specifications and replacement parts See Engine Specifications under Capacities and Specifications on page 12 2 for the vehicle s engine ...

Page 432: ...or the Air Conditioning system refrigerant charge amount see the refrigerant label located under the hood See your dealer for more information Cooling System 16 0 L 16 9 qt Engine Oil with Filter 5 7 L 6 0 qt Fuel Tank 119 2 L 31 5 gal Transmission Fluid Pan Removal and Filter Replacement 5 7 L 6 0 qt Transfer Case Fluid 1 4 L 1 5 qt Wheel Nut Torque 190 Y 140 lb ft All capacities are approximate ...

Page 433: ...Black plate 3 1 Cadillac Escalade EXT Owner Manual 2013 CRC 4 5 12 Technical Data 12 3 Engine Specifications Engine VIN Code Transmission Spark Plug Gap 6 2LV8 F Automatic 1 01 mm 0 040 in ...

Page 434: ...Black plate 4 1 Cadillac Escalade EXT Owner Manual 2013 CRC 4 5 12 12 4 Technical Data Engine Drive Belt Routing ...

Page 435: ...efects to the Canadian Government 13 18 Reporting Safety Defects to General Motors 13 18 Vehicle Data Recording and Privacy Vehicle Data Recording and Privacy 13 18 Event Data Recorders 13 19 OnStar 13 19 Navigation System 13 19 Radio Frequency Identification RFID 13 20 Radio Frequency Statement 13 20 Customer Information Customer Satisfaction Procedure U S and Canada Your satisfaction and goodwil...

Page 436: ...icle However if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two you can file with the Better Business Bureau BBB Auto Line Program to enforce your rights The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Ve...

Page 437: ...risdictions because it is informal quick and free of charge For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan CAMVAP call toll free 1 800 207 0685 or call the General Motors Customer Care Centre 1 800 263 3777 English 1 800 263 7854 French or write to Mediation Arbitration Program c o Customer Care Centre General Motors of Canada Limited Mail Code CA1 16...

Page 438: ...esolved in a reasonable amount of time by your dealer please call the General Motors Customer Assistance Center CAC and provide the following information Name Address Phone number Model year Brand Vehicle Identification Number VIN Mileage Delivery date Description of the problem Dealership name Dealership address See Customer Assistance Offices U S and Canada on page 13 4 or Customer Assistance Of...

Page 439: ...riday 08 00 to 20 00 hours and Saturdays from 08 00 to 15 00 hours All e mail inquiries to the Customer Assistance Center CAC should be sent to cac cadillac gm com Mexico From Mexico City 5329 0816 From Other Mexico Locations 01 800 466 0816 United States and Canada 1 866 466 8195 Costa Rica 00 800 052 1005 Guatemala 1 800 999 5252 Panama 00 800 052 0001 Dominican Republic 1 888 751 5301 El Salvad...

Page 440: ...mbers and hours J Warranty Tracking Information Track the vehicle s warranty information J Recall Information View active recalls or search by Vehicle Identification Number VIN See Vehicle Identification Number VIN on page 12 1 H Other Account Information View GM Card SiriusXM Satellite radio and OnStar account information F Live Chat Support Chat live with online help representatives Visit my cad...

Page 441: ...vehicle within your city of residence or on any passable road in Mexico the United States and Canada Services are subject to the limitations described in the following pages Program coverage varies by country Roadside Assistance is available 24 hours a day 365 days of the year This program expires two years from the date of the invoice for the vehicle regardless of vehicle mileage and changes in v...

Page 442: ...the difference at the time of service Contact Roadside Assistance for more information on authorized amounts Trip Interruption This service is provided if you are prevented from further usage of your vehicle while traveling and it is not possible for the nearest Cadillac dealership to repair the vehicle the same day requiring the vehicle to stay at the dealership for a night or more If this happen...

Page 443: ...ssistance Roadside Assistance does not cover or reimburse services for the following Events caused by fraud or bad faith by the driver Vehicle immobilization situations due to a major force or unforeseen circumstances such as natural phenomena of an extraordinary nature earthquakes volcanic eruptions and other cyclonic storms Vehicle immobilization situations arising from car accidents caused by t...

Page 444: ...112 Text Telephone TTY Users U S Only 1 888 889 2438 Service is available 24 hours a day 365 days a year Calling for Service When calling Roadside Service have the following information ready Your name home address and home telephone number Telephone number of your location Location of the vehicle Model year color and license plate number of the vehicle Odometer reading Vehicle Identification Numb...

Page 445: ...p start a dead battery Trip Interruption Benefits and Service If your trip is interrupted due to a warranty failure incidental expenses may be reimbursed during the 6 years 110 000 km 70 000 mi Powertrain warranty period Items considered are hotel meals and rental car Cadillac Technician Roadside Service U S Only Cadillac s exceptional Roadside Service is more than an auto club or towing service I...

Page 446: ...s U S and Canada When the vehicle requires warranty service contact your dealer and request an appointment By scheduling a service appointment and advising the service consultant of your transportation needs your dealer can help minimize your inconvenience If the vehicle cannot be scheduled into the service department immediately keep driving it until it can be scheduled for service unless of cour...

Page 447: ... should you arrange transportation through a friend or relative limited reimbursement for reasonable fuel expenses may be available Claim amounts should reflect actual costs and be supported by original receipts See your dealer for information regarding the allowance amounts for reimbursement of fuel or other transportation costs Courtesy Rental Vehicle Your dealer may arrange to provide you with ...

Page 448: ...losses in prior crashes In most cases the parts being recycled are from undamaged sections of the vehicle A recycled original equipment GM part may be an acceptable choice to maintain the vehicle s originally designed appearance and safety performance however the history of these parts is not known Such parts are not covered by the GM New Vehicle Limited Warranty and any related failures are not c...

Page 449: ...en taken care of Move the vehicle only if its position puts you in danger or you are instructed to move it by a police officer Give only the necessary information to police and other parties involved in the crash For emergency towing see Roadside Service Mexico on page 13 7 or Roadside Service U S and Canada on page 13 10 Gather the following information Driver name address and telephone number Dr...

Page 450: ...imits Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on the engines transmission axle suspension brakes electrical steering body etc Service Bulletins Service Bulletins give additional technical service information needed to knowledgeably service General Motors cars and trucks Each bulletin contains instructions to assist in the ...

Page 451: ...uld cause injury or death you should immediately inform the National Highway Traffic Safety Administration NHTSA in addition to notifying General Motors If NHTSA receives similar complaints it may open an investigation and if it finds that a safety defect exists in a group of vehicles it may order a recall and remedy campaign However NHTSA cannot become involved in individual problems between you ...

Page 452: ...n Canada call 1 888 446 2000 or write Canadian Cadillac Customer Care Centre Mail Code CA1 163 005 General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa Ontario L1H 8P7 Vehicle Data Recording and Privacy The vehicle has a number of computers that record information about the vehicle s performance and how it is driven For example the vehicle uses computer modules to monitor and control eng...

Page 453: ... crash location are recorded However other parties such as law enforcement could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation To read data recorded by an EDR special equipment is required and access to the vehicle or the EDR is needed In addition to the vehicle manufacturer other parties such as law enforcement that have the spec...

Page 454: ...or garage door openers RFID technology in GM vehicles does not use or record personal information or link with any other GM system containing personal information Radio Frequency Statement This vehicle has systems that operate on a radio frequency that comply with Part 15 of the Federal Communications Commission FCC rules and with Industry Canada Standards RSS GEN 210 220 310 Operation is subject ...

Page 455: ...s next to the OnStar buttons If the status light is Solid Green System is ready Flashing Green On a call Red Indicates a problem Push or call 1 888 4ONSTAR 1 888 466 7827 to speak to an Advisor Push to Make a call end a call or answer an incoming call Give OnStar Hands Free Calling voice commands Give OnStar Turn by Turn Navigation voice commands Requires the available Directions and Connections s...

Page 456: ...stance in emergency situations before first responders arrive Security OnStar provides services like Stolen Vehicle Assistance Remote Ignition Block and Roadside Assistance if the vehicle is equipped with these services OnStar can unlock the vehicle doors remotely if it is equipped with automatic door locks and can help police locate the vehicle if it is stolen Navigation OnStar navigation require...

Page 457: ... and the distance to the destination then responds with OnStar ready then a tone 3 Say Goodbye Exits voice commands Other Navigation Services Available from OnStar OnStar eNav Allows subscribers to send destinations from Google Maps and MapQuest com to their Turn by Turn Navigation or screen based navigation system When ready the directions will be downloaded to the vehicle Destination Download Pu...

Page 458: ...ld like to store 3 Say the entire number without pausing System responds Please say the name tag 4 Pick a name tag System responds About to store name tag Does that sound OK 5 Say Yes or No to try again System responds OK storing name tag Place a Call Using a Stored Number 1 Push System responds OnStar ready 2 Say Call name tag System responds OK calling name tag Verify Minutes and Expiration Push...

Page 459: ...tar Service Works Automatic Crash Response Emergency Services Crisis Assist Stolen Vehicle Assistance Vehicle Diagnostics Remote Door Unlock Roadside Assistance Turn by Turn Navigation and Hands Free Calling are available on most vehicles Not all OnStar services are available everywhere or on all vehicles For more information a full description of OnStar services system limitations and OnStar term...

Page 460: ...rs with physical disabilities and medical conditions Push for help with Locating a gas station with an attendant to pump gas Finding a hotel restaurant etc that meets accessibility needs Providing directions to the closest hospital or pharmacy in urgent situations TTY Users OnStar has the ability to communicate to the deaf hard of hearing or speech impaired customers while in the vehicle The avail...

Page 461: ...rgency responders A temporary loss of GPS can cause loss of the ability to send a Turn by Turn Navigation route The Advisor may give a verbal route or may ask for a call back after the vehicle is driven into an open area Cellular and GPS Antennas Avoid placing items over or near the antenna to prevent blocking cellular and GPS signal reception Cellular reception is required for OnStar to send remo...

Page 462: ...vacy Statement may be found at www onstar com Privacy sensitive users of wireless communications are cautioned that the privacy of any information sent via wireless cellular communications cannot be assured Third parties may unlawfully intercept or access transmissions and private communications without consent ...

Page 463: ...bags 3 19 Airbags Adding Equipment to the Vehicle 3 29 Passenger Status Indicator 5 13 Readiness Light 5 12 Servicing Airbag Equipped Vehicles 3 29 System Check 3 17 Alarm Vehicle Security 2 15 All Wheel Drive 10 24 9 33 AM FM Radio 7 8 Antenna Satellite Radio 7 17 Antilock Brake System ABS 9 33 Warning Light 5 17 Appearance Care Exterior 10 78 Interior 10 81 Armrest Storage 4 1 Ashtrays 5 8 Audio...

Page 464: ...s 10 30 Taillamps Turn Signal Sidemarker Stoplamps and Backup Lamps 10 29 Buying New Tires 10 54 C Calibration 5 4 California Fuel Requirements 9 48 Perchlorate Materials Requirements 10 2 Warning 10 2 Camera Rear Vision 9 43 Canadian Vehicle Owners iii Capacities and Specifications 12 2 Carbon Monoxide Engine Exhaust 9 28 Midgate 2 8 Tailgate 2 14 Winter Driving 9 12 Cargo Area 4 2 Cover Panels 4...

Page 465: ...lephone TTY Users 13 5 Customer Information Service Publications Ordering Information 13 16 Customer Satisfaction Procedure 13 1 13 3 D Damage Repair Collision 13 14 Danger Warnings and Cautions iii Data Recorders Event 13 19 Database Coverage Explanations 7 76 Daytime Running Lamps DRL 6 5 Defensive Driving 9 3 Delayed Locking 2 7 Destination Navigation 7 48 Devices Auxiliary 7 28 Diagnostics OnS...

Page 466: ...lant 10 14 Coolant Temperature Gauge 5 11 Cooling System 10 13 Cooling System Messages 5 27 Drive Belt Routing 12 4 Exhaust 9 28 Fan 10 19 Heater 9 24 Oil Life System 10 9 Oil Messages 5 28 Overheated Protection Operating Mode 10 19 Overheating 10 17 Power Messages 5 29 Pressure Light 5 19 Running While Parked 9 28 Starting 9 23 Entry Exit Lighting 6 9 Equipment Towing 9 58 Event Data Recorders 13...

Page 467: ...kers 10 32 Instrument Panel Fuse Block 10 37 G Garage Door Opener 5 42 Programming 5 42 Gasoline Specifications 9 47 Gauges Engine Coolant Temperature 5 11 Fuel 5 10 Odometer 5 10 Speedometer 5 10 Tachometer 5 10 Trip Odometer 5 10 Warning Lights and Indicators 5 8 General Information Service and Maintenance 11 1 Towing 9 52 Vehicle Care 10 2 Glass Replacement 10 28 Global Positioning System GPS 7...

Page 468: ...ii J Jump Starting 10 73 K Key and Lock Messages 5 29 Keyless Entry Remote RKE System 2 2 Keys 2 1 L Labeling Tire Sidewall 10 42 Lamps Daytime Running DRL 6 5 Dome 6 9 Exterior Cargo 6 8 Exterior Controls 6 1 Exterior Lamps Off Reminder 6 4 License Plate 10 30 Malfunction Indicator 5 14 Lamps cont d Messages 5 29 On Reminder 5 20 Reading 6 9 Lap Shoulder Belt 3 11 LATCH System Replacing Parts aft...

Page 469: ...Maintenance Schedule Recommended Fluids and Lubricants 11 12 Malfunction Indicator Lamp 5 14 Manual Mode 9 31 Map Data Updates 7 76 Maps 7 42 Memory Features 1 7 Memory Seats 3 5 Menu Configure 7 61 Messages Airbag System 5 31 Battery Voltage and Charging 5 26 Brake System 5 26 Door Ajar 5 27 Engine Cooling System 5 27 Engine Oil 5 28 Engine Power 5 29 Fuel System 5 29 Key and Lock 5 29 Lamp 5 29 ...

Page 470: ...onnections 14 3 OnStar Diagnostics 14 4 OnStar Emergency 14 2 OnStar Navigation 14 2 OnStar Overview 14 1 OnStar Security 14 2 Ordering Service Publications 13 16 Outlets Power 5 6 Overheated Engine Protection Operating Mode 10 19 Overheating Engine 10 17 Overview Infotainment System 7 3 P Park Shifting Into 9 25 Shifting Out of 9 26 Tilt Mirrors 2 20 Parking Assist Ultrasonic 9 42 Brake 9 34 Brak...

Page 471: ...ainment System 7 29 Rear Seat Audio RSA 7 38 Rear Seats 3 8 Rear Vision Camera RVC 9 43 Rearview Mirrors Automatic Dimming 2 20 Reclining Seatbacks 3 4 Recommended Fuel 9 47 Recommended Fluids and Lubricants 11 12 Records Maintenance 11 15 Recreational Vehicle Towing 10 77 Reimbursement Program GM Mobility 13 6 Remote Keyless Entry RKE System 2 2 Remote Vehicle Start 2 4 Replacement Glass 10 28 Re...

Page 472: ... 13 18 U S Government 13 17 Safety Locks 2 7 Safety System Check 3 16 Satellite Radio 7 14 Scheduling Appointments 13 12 Seats Head Restraints 3 2 Heated and Ventilated Front 3 7 Lumbar Adjustment Front 3 4 Memory 3 5 Power Adjustment Front 3 3 Rear 3 8 Reclining Seatbacks 3 4 Secondary Latch System 10 70 Securing Child Restraints 3 45 3 47 Security Light 5 20 Messages 5 31 OnStar 14 2 Vehicle 2 1...

Page 473: ...ine 9 23 Steering 9 4 Fluid Power 10 20 Heated Wheel 5 3 Wheel Adjustment 5 2 Wheel Controls 5 2 Steps Power Assist 2 15 Stoplamps and Back Up Lamps Bulb Replacement 10 29 Storage Areas Armrest 4 1 Cargo Area 4 2 Center Console 4 1 Glove Box 4 1 Instrument Panel 4 1 Roof Rack System 4 11 Top Box Storage 4 2 Stuck Vehicle 9 13 Sun Visors 2 23 Sunroof 2 23 Symbols iv Symbols Navigation 7 43 System I...

Page 474: ...Sidewall Labeling 10 42 Tires cont d Terminology and Definitions 10 44 Uniform Tire Quality Grading 10 56 Wheel Alignment and Tire Balance 10 58 Wheel Replacement 10 58 When It Is Time for New Tires 10 53 Winter 10 41 Top Box Storage 4 2 Tow Haul Mode 9 32 Tow Haul Mode Light 5 18 Towing Driving Characteristics 9 52 Equipment 9 58 General Information 9 52 Recreational Vehicle 10 77 Trailer 9 55 Tr...

Page 475: ...icle Alarm System 2 15 Canadian Owners iii Control 9 3 Identification Number VIN 12 1 Load Limits 9 14 Messages 5 26 Personalization 5 34 Positioning 7 74 Reminder Messages 5 33 Remote Start 2 4 Security 2 15 Towing 10 77 Vehicle Care Tire Pressure 10 46 Ventilation Air 8 6 Visors 2 23 Voice Recognition 7 77 W Warning Brake System Light 5 16 Warning Lights Gauges and Indicators 5 8 Warnings iii Ca...

Page 476: ...Black plate 14 1 Cadillac Escalade EXT Owner Manual 2013 CRC 4 5 12 i 14 INDEX Windows 2 20 Power 2 21 Windshield Wiper Washer 5 4 Winter Driving 9 12 Winter Tires 10 41 Wiper Blade Replacement 10 28 ...

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