Black plate (87,1)
Cadillac Escalade/Escalade ESV Owner Manual - 2010
Tips and Troubleshooting Chart (cont'd)
Problem
Recommended Action
I lost the remote and/or the
headphones.
See your dealer for
assistance.
The DVD is playing, but
there is no picture or
sound.
Check that the RSE video
screen is sourced to the
DVD player.
DVD Display Error Messages
The DVD display error message depends on which
radio the vehicle has. The video screen might display
one of the following:
Disc Load/Eject Error:
Displays when there are disc
load or eject problems.
Disc Format Error:
Displays if the disc is inserted with
the disc label wrong side up, or if the disc is damaged.
Disc Region Error:
Displays, if the disc is not from a
correct region.
No Disc Inserted:
Displays, if no disc is present when
Z
or DVD AUX is pressed on the radio.
DVD Distortion
Video distortion may occur when operating cellular
phones, scanners, CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax, or walkie talkies.
It might be necessary to turn off the DVD player when
operating one of these devices in or near the vehicle.
*Excludes the OnStar
®
System.
Cleaning the RSE Overhead Console
When cleaning the RSE overhead console surface, use
only a clean cloth dampened with clean water.
Cleaning the Video Screen
When cleaning the video screen, use only a clean cloth
dampened with clean water. Use care when directly
touching or cleaning the screen, as damage can result.
Rear Seat Entertainment (RSE)
System (Headrest DVD)
Vehicles with an RSE system include two head restraint
video display screens with integrated DVD players,
auxiliary inputs, two wireless headphones, and a remote
control. This system works independently from the
vehicle's Overhead DVD RSE system. See the vehicle's
owners manual for information about the Overhead
DVD RSE system.
The vehicle has a feature called Retained Accessory
Power (RAP). With RAP, the RSE system can be played
even after the ignition is turned off. See
“
Retained
Accessory Power (RAP)
”
in the owners manual for more
information.
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Summary of Contents for 2010 Escalade
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