California Civil Code Section 1793.22(b) creates a
presumption that GM has had a reasonable number
of attempts to conform the vehicle to its applicable
express warranties if, within 18 months from
delivery to the buyer or 18,000 miles on the vehicle’s
odometer, whichever occurs first, one or more of
the following occurs:
•
The same nonconformity results in a condition that
is likely to cause death or serious bodily injury if
the vehicle is driven AND the nonconformity
has been subject to repair two or more times by
GM or its agents AND the buyer or lessee
has directly notified GM of the need for the repair
of the nonconformity.
•
The same nonconformity has been subject to
repair four or more times by GM or its agents
AND the buyer has notified GM of the need for
the repair of the nonconformity.
•
The vehicle is out of service by reason of repair
nonconformities by GM or its agents for a
cumulative total of more than 30 calendar days
after delivery of the vehicle to the buyer.
NOTICE TO GENERAL MOTORS AS REQUIRED
ABOVE SHALL BE SENT TO THE FOLLOWING
ADDRESS:
General Motors Corporation
P.O. Box 33170
Detroit, MI 48232-5170
Fax Number: 1-866-962-2868
When you make an inquiry, you will need to give the
year, model, and mileage of your vehicle and your VIN.
Special Policy Adjustment Programs
Beyond the Warranty Period
Cadillac is proud of the protection afforded by its
warranty coverages. In order to achieve maximum
customer satisfaction, there may be times when Cadillac
will establish a special policy adjustment program to
pay all or part of the cost of certain repairs not covered
by the warranty or to reimburse certain repair expenses
you may have incurred. Check with your Cadillac
dealer or call the Cadillac Customer Assistance Center
to determine whether any special policy adjustment
program is applicable to your vehicle.
When you make an inquiry, you will need to give the
year, model, and mileage of your vehicle and your VIN.
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