Cadex C5100 Battery Tester User Guide
Before sending the unit for service, contact Cadex Technical
Support at (Canada) 1-604-231-7777, (USA Toll Free) 800-565-5228,
or (Europe) +49 (0) 911 240 332-0 or
. If the
product requires warranty service, the representative will provide
a Return Authorization form or number and the location of the
nearest service center.
•
Ship the product to the service center with freight,
insurance, and customs duties prepaid. The Return
Authorization form must be included to obtain warranty
service.
•
Ensure that the unit(s) is properly packed before shipping,
preferably in the original Cadex boxes. Damage caused in
transit due to improperly packed items is not covered
under warranty.
•
Products returned from warranty service are shipped with
freight prepaid by Cadex.
Non-Warranty Repairs
Before sending the unit in for service, contact Cadex Technical
Support at (Canada) 1-604-231-7777, (USA Toll Free) 800-565-5228,
or (Europe) +49 (0) 911 240 332-0, or
. If the
tester is not covered by warranty, the representative will provide
the contact information for the nearest service center. Contact the
service center directly to arrange to send the product in for
service. A Return Authorization form or number will be provided
only if the product is returning to the Cadex Head Office.
•
Ship the product to the service center with freight,
insurance, and custom duties prepaid.
•
Ensure that the unit(s) is properly packaged before
shipping.
Note:
Cadex Electronics Inc. and Cadex authorized service centers
require a Purchase Order or written authorization to proceed with
repairs.
©
2009 Cadex Electronics Inc
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