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IMPORTANT INSTRUCTIONS

WARRANTY

TECHNICAL SPECIFICATIONS

CONTROL

INSTALLATION

1.  Connect the 

black

 ‘L1’ thermostat wire to the live supply wire.  

2.  240V: Connect the 

red

 ‘L2’ thermostat wire to the other live supply wire. 

120V: Connect the 

red

 ‘L2’ thermostat wire to the neutral supply wire.

3.  Connect the 

black

 ‘Load’ wire to the live heater wire.

4.  240V: Connect the 

red

 ‘Load’ thermostat wire to the other heater wire. 

120V: Connect the 

red

 ‘Load’ thermostat wire to the neutral heater wire.

The thermostat should be mounted after the wiring connections have been 

connected.
1.  Remove the small screw at the bottom of the thermostat using a Philips 

#1 screwdriver.

2. 

Carefully insert a small flat head screwdriver in the slot between the 

faceplate and the gray bezel, and gently pry apart.

3.  Position the thermostat over the junction box, and secure it using the two 

supplied screws. 

Note: The protruding box on the back of the thermostat should be 

recessed in the junction box.

4.  Reinstall the faceplate and insert the previously removed screw.
5. 

Remove the protective film before use.

Setting the Temperature

The display will show the ambient temperature, except during temperature 

adjustment, in which case it will show the set temperature. To adjust the set 

temperature:

1. Use 

+

  or

 -

 to select the desired temperature.

2. The display will blink for 3 seconds before returning to the main screen.

In case of loss of power, the thermostat will retain the temperature setting.

Lock Function

Use the lock function to prevent the settings from being changed 

inadvertently.

To enable:

1. Press 

+

 and

 -

 at the same time.

2. Press 

-

 4 times. The   icon will appear.

3. Press 

+

 to enable the lock function. The display will blink for 3 seconds 

before returning to the main screen.

The   icon will remain visible to indicate that the lock function is enabled.

To disable, press and hold 

+

 and 

-

.

Standby (OFF)

Use the standby function to turn the heater off indefinitely.

1. Press 

+

 and 

-

 at the same time.

2. Press

 -

 3 times. The   icon will blink.

3. Press 

+

 to enable the standby function. The   will remain solid to indicate 

that it is enabled.

4. The display will blink for 3 seconds before returning to the main screen. 

The   will remain visible, indicating that the standby function is enabled.

To disable, press and hold 

+

 and 

-

.

WIRING INSTRUCTIONS

MOUNTING THE THERMOSTAT

Standby (OFF)

Heat Mode

(Fan, Convection/

Baseboard)

Lock

Temperature 
Display
Temperature

TEN252DW

TEN362DW

Max. load (at 120/240V)

1500 W / 3000 W

1800 W / 3600 W

Max. Amps

10.4 A

15 A

Electrical Rating

120/208/240 V 50-60Hz

Heater Compatibility

Compatible with electric fan-forced or convection 
heaters and baseboards

Temperature range

Programmable 5 °C - 30 °C  (41 °F - 86 °F) 
Storage -40 °C - 70 °C (-40 °F - 158 °F) 
LCD may degrade at 0 °C (32 °F)

Wiring

4 Wire, Double pole

Software

Class A

Certification

cULus

Impulse Voltage

2500

Pollution Degree

PD2

FCC/IC

Class B

If the thermostat is deemed defective within 3 years of the 
original date of purchase, Cadet will repair or replace the 
product at its discretion. 
Warranty is void in case of damage incurred from improper use 
or installation. 
See http://cadetheat.com/product-warranty for details.

This product must be installed by a qualified electrician. 
In order to avoid fire, shock or death, shut off power supply at the circuit 

breaker or fuse before wiring.

Before you begin:

• Verify that the heating appliance that is being connected is within the 

specified load range.

• 

Confirm voltage is within the device rating.

• For wiring, use copper conductors only.

• 

Mount on a certified electrical box only.

Keep this user’s guide in a safe place for future reference.

7216290200R00

To heater

To heater

L2 or 

L2 or 

Neutral

Neutral

L1

L1

To power supply

To power supply

Temperature Display

To convert the temperature display:

1. Press 

+

 and 

-

  at the same time. 

2. Press 

-

 once. 

°C

 or 

°F

 will flash.

3. Press 

+

 to change the temperature display. 

4. The display will blink for 3 seconds before returning to the main screen.

Heat Mode

Select the mode that applies to your heater: If the incorrect setting is chosen, 

your heater may short cycle or hold an inconsistent temperature.

1. Press 

+

 and 

-

  at the same time.

2. Press 

-

 twice.   or 

 will flash.

3. Press 

+

 to change the heat mode.

Select   for fan-forced heaters or   for convection heaters (including 

baseboard heaters.)

4. The display will blink for 3 seconds before returning to the main screen.

DISPLAY

SETUP

FUNCTIONS

I

n keeping with our policy of continuous product 

improvement, we reserve the right to make 
changes without notice.

© 2020 Glen Dimplex Americas

Insert small flat head 

screwdriver here

TECHNICAL SUPPORT

Thank you for your purchase! Question or problem? Let us solve it 
with a single phone call, email or online chat! We’ll save you a trip 
back to the store!

Phone:  855.223.3887 (from the US)

 

800.668.6663 (from Canada)

email: [email protected]

Live chat: cadetheat.com (contact us)

Cadet Customer Service

TEN SERIES

TEN SERIES

ELECTRONIC LINE VOLTAGE 

ELECTRONIC LINE VOLTAGE 

THERMOSTAT

THERMOSTAT

USER’S GUIDE

USER’S GUIDE

Load

Load

L1

L1

L2

L2

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