21
UTENTE WALL3 PLUS_TILE3 PLUS_ MOON_LEAN3 PLUS_EN
PANEL ALERT
TYPE OF PROBLEM
SOLUTION
A01
The fire does not ignite.
Check whether the brazier is clean / level of pellets in
the hopper.
Check pellet level in the tank.
Check that the burning pot is correctly positioned
in its case and does not contain deposits or unburned
material.
Check that the pellet cover and the fire door are
correctly closed.
Clogged flue
Damaged ignition resistance
A02
The fire goes off abnormally.
Check the level of pellets in the hopper.
A03 Thermostat
alarms
The temperature of the pellets hopper or the
water temperature exceed the envisioned
safety threshold.
Wait for the cooling stage to end, cancel the alarm and
restart the boiler setting the fuel loading at minimum
(SETTINGS menu - Pellet Recipe).
Check that dust does not clog the aeration grid on the
stove back.
If the alarm persists, contact the service centre. Check
if the room fan works properly (if present).
A04
Smoke overheating.
The set smoke threshold has been exceeded. Reduce
pellets loading (SETTINGS menu - Pellet Recipe).
A05 Pressure
switches alarm
Flue gas pressure switch trip.
Check for chimney obstructions/fire door opening, pel-
let tank opening, gasket seals, side fire ducts cleaning,
clogged hose connection, excess flue length, unfavou-
rable weather conditions and clogged stove.
A08
Abnormal smoke fan operation.
If the alarm persists, contact the service centre.
A09
Smoke probe faulty.
If the alarm persists, contact the service centre.
SERVICE
Routine maintenance alert (it does not block
the system).
When this flashing message appears upon start-up, it
means that the preset operating hours have elapsed
before maintenance. Contact the service centre.
11.12 ALARM RESET
To reset the alarm you must keep the 1 (ESC) button pressed for some time. The stove performs a check to determine whether the
warning cause is still present.
If this is the case, the warning will be shown again, otherwise the stove will switch to the OFF position.
If the warning is still present, contact a service centre.
12 ROUTINE MAINTENANCE
12.1 INTRODUCTION
For a long working life of the stove, have a periodic cleaning of the stove as described in the following paragrafs.
• Fume outlet pipes (fume c chimney flue + chimney pot) must always be cleaned, scrubbed and checked by an autho-
rized technician in compliance with local regulations, with the instructions of the manufacturer and those of your insurance
company.
• If there are no local regulations and no instruction from your insurance company, it is necessary to have your fume pipe, chim-
ney flue and chimney pot cleaned at least once a year.
