Getting Help
Introduction
1-9
1.1.19 LANVIEW Diagnostic LEDs
LANVIEW diagnostic LEDs serve as an important troubleshooting aid by providing an easy way
to observe the status of individual ports and overall network operations.
1.1.20 Year 2000 Compliance
The SmartSwitch modules and the 6C105 chassis have an internal clock that maintains the time
and date beyond the year 1999.
1.2
GETTING HELP
For additional support related to this device or document, contact Cabletron Systems using one of
the following methods:
Before calling Cabletron Systems, have the following information ready:
•
Your Cabletron Systems service contract number
•
A description of the failure
•
A description of any action(s) already taken to resolve the problem (e.g., changing mode
switches, rebooting the unit, etc.)
•
The serial and revision numbers of all involved Cabletron Systems products in the network
•
A description of your network environment (layout, cable type, etc.)
•
Network load and frame size at the time of trouble (if known)
•
The device history (i.e., have you returned the device before, is this a recurring problem, etc.)
•
Any previous Return Material Authorization (RMA) numbers
World Wide Web
http://www.cabletron.com/
Phone
(603) 332-9400
Internet mail
FTP
ftp://ftp.cabletron.com/
Login
anonymous
Password
your email address
To send comments or suggestions concerning this document, contact the Cabletron Systems Technical
Writing Department via the following email address: [email protected]
Make sure to include the document Part Number in the email message.
