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6

 

www.cablematters.com 

USB-

C™ Multiport Travel Dock with DisplayPort and PD

 

3.4 Connecting a Monitor with DisplayPort

 

Installation Instructions 

1) Connect DisplayPort cables (sold separately) to the Dock 

2) Connect the cables to the DisplayPort input of the monitors 

3) Connect the Dock PD port to a charger for the best performance 

4) Connect the Dock to a USB-C port on the computer 

5) Select the DisplayPort video and audio input from the display menus 

6) Select the audio output from the computer (optional) 

 

Troubleshooting Tips 

• 

Disconnect all cables, reboot the 
computer, and reconnect the 
everything 

 

• 

4K video resolution requires a 4K-
rated source, cable, and monitor 

 

• 

Disable

 DisplayPort /DP 1.2 

(MST) from the display menu

 

 

• 

Connect to the DP IN port (not DP OUT) on some monitors 

 

• 

Check that your computer supports an external video monitor 

 

• 

Check for updated video graphics drivers from the computer manufacturer 

 

• 

Test with an HD (not 4K) display, if possible 

 

Windows (Duplicate or Extend the Display) 

Video: Press Windows Logo + P or  
Search 

Display

 >Click on: 

Adjust Resolution

 

Audio: Search 

Sound

 > Click on: 

Display Name

 > 

Set as Default

 > 

OK

 

Video Resolution 

# of Displays 

1920x1080@60Hz 

2560x1440@60Hz 

3840x2160@30Hz 

3840x2160@60Hz 

Summary of Contents for USB-C 201055

Page 1: ...t cablematters com User Manual Check for Thunderbolt 3 driver information at http kb cablematters com USB C Multiport Travel Dock with Dual 4K DisplayPort and 60W Power Delivery for Windows computers...

Page 2: ...1 Application Diagram 3 2 Connecting the Dock to a computer with Power Delivery 4 3 3 Connecting to a LAN or router 5 3 4 Connecting a Monitor with DisplayPort 6 3 5 Connecting a USB Peripheral Device...

Page 3: ...erved All other trademarks are the property of their respective owners Thunderbolt and the Thunderbolt Logo are trademarks of Intel Corporation in the U S and or other countries USB Type C and USB C a...

Page 4: ...4K DisplayPort monitor up to 3840 x 2160 60Hz Supports two 4K 30Hz or two 2K 60Hz or two 1080 60Hz displays Connect to a Fast Ethernet network Connect USB peripherals such as a flash drive keyboard or...

Page 5: ...and Operating Instructions 3 1 Application Diagram Connect to a Fast Ethernet network Connect two USB 3 0 2 0 peripheral devices Connect two monitors with DisplayPort input Connect a USB C charger to...

Page 6: ...ter must have PD support Troubleshooting Tips for charging a laptop Check that the blue LED on the Dock is lit USB C Power Delivery must be supported by your computer for charging USB C charger or cha...

Page 7: ...your router to configure network access 6 Link and Status LEDs should blink to indicate a live connection Troubleshooting Tips Disconnect all cables reboot the computer and reconnect everything Check...

Page 8: ...ubleshooting Tips Disconnect all cables reboot the computer and reconnect the everything 4K video resolution requires a 4K rated source cable and monitor Disable DisplayPort DP 1 2 MST from the displa...

Page 9: ...drivers 5 Always Safely Remove the USB device before unplugging Troubleshooting Tips Disconnect all cables reboot the computer and reconnect everything USB 2 0 port will not charge a device such as s...

Page 10: ...ates supported by the display Check the DisplayPort audio output from the Playback Devices Verify that the DisplayPort audio is not muted Test with a different USB C port if possible Disconnect all ca...

Page 11: ...d Support 5 1 Customer Support and Contact Information Cable Matters offers lifetime technical support as an integral part of our commitment to provide industry leading solutions Email us with any que...

Page 12: ...www cablematters com View our compatible products at www cablematters com Cat 6 Ethernet Patch Cable Model 160021 4K Rated DisplayPort Cable Model 102005...

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