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www.cablematters.com 

USB-

C™ Multiport Travel Dock 

 

with Video, USB, Ethernet & 60W PD 

Installation Instructions 

1) Connect a USB 2.0 or 3.0 device to the Dock (cable sold separately) 
2) Connect the Dock PD port to a USB charger for the best performance 
3) Connect the Dock to a USB-C port on the computer 
4) USB devices should be recognized after downloading any needed drivers 
5)  Always 

Safely Remove

 or 

Eject

 the device before unplugging 

 

Troubleshooting Tips 

 

Disconnect all cables, reboot the computer, and reconnect everything 

 

 

USB 2.0 port will not charge a device such as smartphone 

 

 

Test the USB device with a different computer 

 

 

Test the USB device with a different USB cable 

 

 

USB 3.0 devices will be limited to the USB 2.0 data transfer rate 

 

 

 

 

 

 

 

Contact 

[email protected]

 with the model numbers and 

description of your hardware configuration. 

3.5 Connecting a USB Peripheral Device

 

USB 2.0 data transfer 

rate up to 480 Mbps 

Summary of Contents for USB-C 201031

Page 1: ...support cablematters com User Manual Check for Windows Thunderbolt 3 driver information at http kb cablematters com USB C Multiport Travel Dock with Video USB Ethernet and 60W Power Delivery Model 20...

Page 2: ...NNECTION AND OPERATING INSTRUCTIONS 3 3 1 Application Diagram 3 2 Connecting the Dock to a computer with Power Delivery 4 3 3 Connecting to a LAN or router 5 3 4 Connecting a Display 6 3 5 Connecting...

Page 3: ...ners Thunderbolt and the Thunderbolt Logo are trademarks of Intel Corporation in the U S and or other countries USB Type C and USB C are trademarks of USB Implementers Forum HDMI the HDMI logo and Hig...

Page 4: ...splay with HDMI or VGA or DisplayPort input Connect to a Fast Ethernet network Connect a USB peripheral such as a flash drive keyboard or mouse Supports up to 4K 60Hz HDMI and DisplayPort video resolu...

Page 5: ...tions 3 1 Application Diagram Connect to a Fast Ethernet network Connect a USB 3 0 2 0 peripheral devices Connect one display with HDMI or VGA or DisplayPort input Connect a USB C charger to charge a...

Page 6: ...the charging indicator on your computer Troubleshooting Tips for charging a laptop Check that the blue LED on the Dock is lit USB C Power Delivery must be supported by your computer for charging USB...

Page 7: ...s LEDs should blink to indicate a live connection Troubleshooting Tips Disconnect all cables reboot the computer and reconnect everything Check that the Link and Status LEDs are lit Test by turning of...

Page 8: ...olution up to 4K 60Hz Supports VGA video resolution up to HD 1920x1200 60Hz Supports DisplayPort video resolution up to 4K 60Hz Troubleshooting Tips Only one display can be connected at a time HDMI or...

Page 9: ...d drivers 5 Always Safely Remove or Eject the device before unplugging Troubleshooting Tips Disconnect all cables reboot the computer and reconnect everything USB 2 0 port will not charge a device suc...

Page 10: ...rated cable Computer Host Source Test with a fully charged computer and the PD port connected to power Try different video resolution and refresh rates supported by the display Check the HDMI DP audio...

Page 11: ...Warranty and Support 5 1 Customer Support and Contact Information Cable Matters offers lifetime technical support as an integral part of our commitment to provide industry leading solutions Email us w...

Page 12: ...ematters com View our compatible products at www cablematters com Cat 6 Ethernet Patch Cable Model 160021 Ultra Slim 4K HDMI Cable Model 300018 4K DisplayPort Cable Model 102005 VGA Monitor Cable Mode...

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