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3

TROUBLESHOOTING

TECHNICAL SPECIFICATIONS

INPUT DRY CONTACT TERMINAL

PROBLEM

POSSIBLE CAUSE

SOLUTIONS

The PowerFrame Business 

software displays “0” in the 

environmental information 

section

The SNMP-RC210 card is not 

connected properly

Make sure the SNMP-RC210 

card is firmly connected inside 

the UPS

The network cable or DC input 

connection is not connected 

properly

The LED is not lit or the LED is 

flashing

Input power is not stable

Check if the DC input is 

connected firmly. If the 

problem persists, please 

contact bXterra Tech Support.

The temperature or humidity 

accuracy is out of range

The temperature or humidity 

sensor is broken

Please contact bXterra Tech 

Support.

MODEL

ENVIROMONITOR

Nominal DC input

12VDC

DC input current

0.5 A min. 

Temperature measurement range

32 ~ 212°F

Temperature measurement accuracy

±2.7°F

Humidity measurement range

10% ~ 90% RH

Humidity measurement accuracy

±3%

Communication

RS232 with ASCII protocol

Acceptable cable length

50 ft

Dimension (D x W x H) (in)

4.5 x 3.5 x 1

Net weight (lbs)

0.5

+

+

-

-

1

2

DETECTOR INPUT

+

+

INPUT1

INPUT2

Input signal specification

Input Voltage

 

Maximum

Minimum

12V

5V

© 2018 Bxterra Power Technology, a subsidiary and trademark of APX Power Technology LLC, USA. All Rights Re

-

served. bXterra and the bXterra logo are trademarks of APX Power Technology LLC, USA. All other trademarks are 

property of their respective owners. Imagery and specifications may differ from actual products and are subject to

change without notice.

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