20
WARRANTY and SERVICE
Dear customer,
We believe that providing good service is as important as providing good
products for you. You can contact our Sales Representatives by calling us
or obtain the most suitable service for you by contacting our Authorized
Dealers.
We recommend you to follow the advices below.
1. When you buy a product, have your Authorized Dealer approve the
Warranty Dee
2. Use your product according to the user’s manual.
The warranty provided by BVN does not cover the damages arising
out of using the product under conditions other than its normal
conditions of use. The following conditions are also not included
in the warranty:
1. Damages and defects arising out of faulty usage,
2. Damages and defects which occur while loading, unloading or
carrying the product after it has been delivered,
3. Damages and defects arising due to low or high voltage, faulty
electrical installation and using the product at a different voltage
than the one written on its label,
4. Damages and defects due to fire, earthquake, lightning strike, etc.
5. Damages occurring due to using the product under conditions not
conforming to the issues stated in the user’s manual.
The above-mentioned damages are fixed on payment.
Assembly and transport of the product is not included in the product price.
The responsibility of approving the warranty deed and submitting it to the
customer belongs to the seller, dealer, agency or representative from which
the customer has purchased the product.
Since the invoice will be taken as reference if a misunderstanding occurs
about the warranty period, the user must keep the invoice and a copy of it
together with the Warranty Deed.
If the warranty deed is altered, the original serial number on the product is
removed or altered; the warranty deed will become invalid.