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BVE Technical Support  

Tel: 888.330.4283 x 3   [email protected] 

Troubleshooting

 

Double button presses

 – Some set top boxes respond to more than one of the IR 

codes that we send out.  If you notice that pressing a channel button on the console 
results in multiple presses, simply remove the 2 screws that hold the lid on the CAB 
and turn on dip switch 2 and 4.  If this does not solve the problem, call (888)330-4283 
ext.3 for further assistance. 
 

No control over set top box

 

Check if CAB is getting power and channel commands from the console

 – CAB 

contains internal LED power lights.  Two indicator LEDs are located on either side of 
the console-side connector inside the enclosure.   
· 

GREEN 

- Power LED, on whenever the CAB is powered 

· 

RED 

- Activity LED, flashes whenever the CAB receives and processes commands   

The location of the LEDs is such that they should be visible through the enclosure 
around the CAB connector to the console. 
 

Incorrect IR emitter placement

 – If the IR emitter is not in the correct location on the 

front of the box you may need to move it around until you find the location that 
works. 
 

 

Tip

:  Try initially holding the IR emitter away from the front of the STB initially then 

continue pressing the channel button while “zeroing in” on the correct IR emitter 
placement. 

 
Set top box is in RF mode – change to IR mode 

– Many set top boxes can operate 

with a hand-held remote in RF or IR mode.  For the CAB to function, it is critical that 
the STB accepts IR channel commands.  To test if the STB is in RF mode, place your 
hand over the hand-held remote control IR transmitter and see if the STB receives 
channel change commands.  If the answer is yes, the STB is in RF mode.  Check online 
for instructions to change the STB remote control mode from RF to IR. 

 

Summary of Contents for CAB-TRUE-SHOW

Page 1: ...ent console controls An expensive head end system is not required Club operators can choose ANY cable satellite or IPTV provider TV channels are not restricted Members can access all the channels available per your subscription No troublesome wireless devices to manage Proven Technology Broadcastvision first offered a solution for set top box control in 2011 and is the clear cut market leader in t...

Page 2: ...hallenges BVE Technical Support may instruct that some of the switch positions be changed see the Troubleshooting section at the end of this manual for common settings or call Broadcastvision technical support for additional assistance CAB Configuration Note The Broadcastvision CAB should always be installed after the cable satellite service has already been installed activated and you have a pict...

Page 3: ...3 x 3 Support Broadcastvision com Installation Instructions STEP 1 Perform a TV channel scan Once in Maintenance Mode Select TV SET UP and then BEGIN CHANNEL SCAN Follow the on screen prompts to complete the channel scan R E F E R E N C E ...

Page 4: ...firm that Audio and Video is working correctly on the unit STEP 3 Set the channel number on the unit to match the channel number on the cable or satellite box This is usually channel 3 or 4 Delete the other channels STEP 4 Plug the CAB CABLE C into the CSAFE port on the back of the console R E F E R E N C E ...

Page 5: ... a pair of cables that can be used together or separately depending on the length required The IR cable is 10 If you need additional length you can use the coupler provided and the extension cable that is 12 in length STEP 6 Secure the CAB using the double sided velcro on the outside of the console CAB Installation Overview Console CAB Cable Satellite Box ...

Page 6: ...llite box located away from Cardio Equipment If the cable or satellite box will be located away from the cardio equipment you will need to run a cat5 6 cable from each piece of cardio equipment to the cable satellite box We offer CAT5 6 adapters that allow you to connect either female or male ends into the CAB for the IR transmission If you are limited in your cable runs please contact Mark Blake ...

Page 7: ...ves and processes commands The location of the LEDs is such that they should be visible through the enclosure around the CAB connector to the console Incorrect IR emitter placement If the IR emitter is not in the correct location on the front of the box you may need to move it around until you find the location that works Tip Try initially holding the IR emitter away from the front of the STB init...

Page 8: ...itter In some circumstances utilizing the Far set top box scenario the CAT5 6 cable between the set top box and the CAB may not provide full continuity through wall plates etc It may be helpful to re locate the STB at the base of the cardio and re test Or it may be helpful to temporarily run an alternate CAT5 6 cable from the CAB to the set top box then re test The CAB can be quickly configured on...

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